ibis Hyderabad HITEC City Hotel 3 stars

I called hotel before booking my stay and hotel agreed for Early check-in at 12:30. When I arrived after booking, they asked for extra payment for early check-in or wait for 1.5 hrs for booking. Poor quality of food at hotel restaurant and overall did not met my expectations

Happy overall with my stay experience at the hotel. Well located near HiTec Towers and near the metro station.

Good

well maintained rooms, service oriented staff and good food.

Staff of the hotel is very cooperative, supportive and highly care taker. I received very excellent treatment and support from all the staff at reception desk in particular Mr. Kamal.

Services were not at par. Dryer was not working, complained, rectified but still was not working.. Limied options in room service for food. AC started dripping, had to complain, toiletries were not there, then ask for it..

In House staff are not Friendly and accommodative. I had a booking for a day and had to extend my stay by another day. The rooms were available but since i made booking through third party i was informed they cannot extend my stay rather make a new booking through ibis directly. I have no problem in new booking but the way the front desk handled without just making things hassle free for the customer is not appreciated. I did not demand any discount or offer. A simple extension would have solved. Hope staffs will be trained to handle customers better and learn how to make things hassle free for customers rather beneficial for ACCOR.

Have been to several Accor hotels and this is the first time visiting an accor property after pandemic. The usual Ibis touch was missing at the property. Room was clean and maintained. Breakfast was just acceptable. Staff in the restaurant looked lost with orders being delivered to wrong tables and as a result saw lot of food being wasted.

Clean and maintained Staff needs to be trained for hospitality industry as they do the job, without a smile or warmth Design needs to improve wrt Shower height which is not adjustable, sofa which is uncomfortable and wasteful utility.

Check in was very quick by Abhishek at front desk , room was very neat and clean, a very special thanks to Badhrinath and simhachalam

extremely professional staff , decent food , safe and comfortable stay.

Rooms were not cleaned up to 5 p.m. (after several reminders). Ordered chicken curry for dinner, served a dozen bone pieces. Pathetic dinner experience. Breakfast : mostly watermelon was the only fruit available. Tea was served readymade. No tea bags.

The hotel staff was good and the breakfast buffet was amazing and front office staff Mohan, Satya, Abhishek was very friendly with me and the check in and check out process soon. Overall I enjoyed my stay

Centrally located, near to IKEA, Shilparamam, Sarath City Mall, QMart, and restaurants like Haldiram, Chutneys, Minerva Cafe, Nautanki Gali, Taaza Kitchen, Subbaiah gari Hotel and G Pulla Reddy make Ibis the right choice for a stay in Hyderabad. The rooms are spacious with all amenities like small fridge, electric kettle, locker and small wardrobe. Room service was quick and kept room fully equipped. Washroom was very clean, noise free and I could enjoy street view from the rooms. Mr. Venu and his team were very helpful especially during airport transfers. Breakfast was served very well. All thanks to Ibis I enjoyed my Hyderabad trip completely and look forward to staying again there.!!!

Very nice experience and I would like to visit again. Reception was good and Mohan did a good job.But food variety can be improved.Location was prime and had easy access to visit all my clients.Over all good.