Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,179 reviews

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Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

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Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,179 reviews

Customer review rating 3.5/5

Geraldine P. Friends - Confirmed reviews ALL

The room seemed adequate until I wanted to make a cup of tea in the room. The cup was stuck to the saucer as it was not cleaned. This is after I had to wait additional time for cleaning. I cleaned the cup and saucer myself with hot water from the kettle.

Dear Geraldine P., Thank you for sharing your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the cleanliness of the cup and saucer in your room, as well as the delay in housekeeping. Your comments are important to us, and we will use them to reinforce our cleaning protocols to enhance our guest experience. Thank you for your understanding, and we hope to welcome you back in the future. Best Regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 2.0/5

Nicholas S. Business - Confirmed reviews ALL

Have stayed here many times and liked the stay. Not this time though. Room 201 is not ideally located above the recycling and bin location. It's noisy especially in the evening and early morning whether its dumping stuff or people. exactly the times you want to rest.

Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the noise disruptions you experienced during your visit. Your comments are valuable to us and will be taken into consideration as we strive to enhance our guests' comfort. Best regards, Mercure Sydney Macquarie Park Team

Customer review rating 4.5/5

Margaret B. Couples - Confirmed reviews ALL

Ideal location if you have to attend Macquarie University Hospital. The staff were very accommodating and friendly. Rooms were clean and well appointed.

Thank you for your kind words regarding our location and the service provided by our team. We are delighted to hear that you found the rooms to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Team

Customer review rating 3.5/5

Lea O. Business - Confirmed reviews ALL

Generally had a good stay, but had to ask for a kettle and microwave. Also found a toe nail on the lounge.

Dear Lea O., Thank you for your feedback. We are pleased to hear that you generally enjoyed your stay. However, we regret the inconvenience regarding the kettle and microwave request, as well as the cleanliness issue you encountered. Your comments will be taken into account for our ongoing improvement. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Ken D. Couples - Confirmed reviews ALL

Thanks to all the staff for a lovely two night stay. The superior king room was spacious and comfortable.

Dear Ken D., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our superior king room to be spacious and comfortable. Your appreciation for our staff will surely be shared with the team, as they strive to provide excellent service. Best regards, Mercure Sydney Macquarie Park Front Office

Other web-users rate our hotel

  • 598 reviews 9.4/10 Location
  • 726 reviews 7.2/10 Room
  • 795 reviews 9.1/10 Service
  • 14 reviews 8.6/10 WiFi
  • 368 reviews 6/10 Cleanliness
  • 210 reviews 7.6/10 Breakfast

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