Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,115 reviews

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Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

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Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,115 reviews

TripAdvisor Rating  3.6/5  25 reviews

Customer review rating 3.0/5

Eduardo J. R. A. Families - Confirmed reviews ALL

Overall stay was good, but the room was dusty even the TV, the telephone were always dusty.

Thank you for your feedback regarding your recent stay. We appreciate your comments about cleanliness and will certainly take them into consideration as we continually strive to enhance our guest experience. Sincerely, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Karen V. F. Couples - Confirmed reviews ALL

Clean, comfortable and spacious room in relation to what was expected for a Sydney hotel. Breakfast buffet was convenient and good value but it would be nice to have some daily variation in the offering for longer staying guests.

Thank you for your kind feedback regarding our location and the comfort of your room. We appreciate your suggestion about daily variation in the breakfast buffet, as we continuously strive to enhance our offerings for our guests. Best regards, Mercure Sydney Macquarie Park

Customer review rating 1.0/5

Joanne K. Couples - Confirmed reviews ALL

The bed was so hard we could not sleep. One of the worst beds we have slept in. We could hear the loud traffic from outside and the people in the room next to us at 3.30am in the morning. The room was big and clean, the staff were nice.

Thank you for your feedback regarding your recent stay. I apologize for the discomfort you experienced with the bed and the disturbances from outside and neighboring rooms. We appreciate your kind words about our staff and the cleanliness of your accommodations. Your comments will be shared with our team as we continuously seek to enhance our guests' experiences. Best regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Kylie F. Solo - Confirmed reviews ALL

This hotel is the best of both worlds; far enough out of the city to be peaceful, but close enough that the best of the city’s attractions are no more than an hour away (sooner if you are driving)

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, combining tranquility with accessibility to the city’s attractions. We hope to welcome you back for another enjoyable visit in the future. Best regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 0.5/5

Kathleen G. Business - Confirmed reviews ALL

1. Parking is outside away from the hotel. Not great at night and the entry / exit for the parking is not well marked. It is behind the hotel and there is not sufficient lighting. You need to check in first so they can tell you where to go. 2. The room is old and soap scum and hair from previous customer. The shampoo had 2 pumps and the conditioner was empty so was frustrating mid shower. 3. There was no bottled water. As in you could not even purchase it. 4. The kitchen door was always open and it did not look clean - I picked this hotel for the restaurant but never ate there. Serious hygiene issues. The menu was sub par. You are better off going out for better choices. 5. I travel often and really just want a comfy bed and a clean room. The road noise was disturbing and wakes you up. This place is more 3 star not 4.

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Other web-users rate our hotel

  • 571 reviews 9.3/10 Location
  • 680 reviews 7.3/10 Room
  • 742 reviews 9.2/10 Service
  • 15 reviews 9.1/10 WiFi
  • 320 reviews 7.2/10 Cleanliness
  • 201 reviews 7.6/10 Breakfast
  • 199 reviews 5.9/10 Food
  • 169 reviews 6.9/10 Value

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