Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,121 reviews

Best price
guarantee
Mercure Sydney Macquarie Park - Image 1
Mercure Sydney Macquarie Park - Image 2
Mercure Sydney Macquarie Park - Image 3
Mercure Sydney Macquarie Park - Image 4
81 Talavera Road, 2113 NORTH RYDE, Australia

Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,121 reviews

TripAdvisor Rating  3.6/5  25 reviews

Customer review rating 5.0/5

Christie R. Business - Confirmed reviews ALL

Stayed one night and was so impressed with the loyalty recognition. The welcome gift exceeded expectations and service was also great. It was a late arrival and early checkout so I did not have a chance to enjoy many of the facilities such as restaurant and breakfast but it looks great. Prices have gone up at this property of late so its not as good value as it used to be but certainly if you are happy with the rate its a pleasant experience.

Thank you for your thoughtful review. We are delighted to hear that you appreciated our convenient location and the recognition of your loyalty. It is rewarding to know that the welcome gift exceeded your expectations and that our service met your needs during your stay. We understand your concerns regarding recent price adjustments and appreciate your understanding. We strive to provide a pleasant experience that aligns with the value our guests seek. We hope to have the opportunity to welcome you back, where you may enjoy our facilities in their entirety. Best regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 3.5/5

Kevin T. Business - Confirmed reviews ALL

Accommodation was clean and well equipped when we arrived. However, there were days when some complimentary goods, e.g. coffee and sugar sachets were not replenished. One day rubbish was not removed. I was disappointed that there was no streaming channels on the TV, (Netflix, Stan, etc plus catch-up mainline streaming). Overall it was very handy to the hospital and clinics. I would recommend Mercure for this reason alone.

Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found the accommodation clean and well equipped. However, I sincerely apologize for the oversight in replenishing complimentary items and the rubbish removal service. Your comments regarding the lack of streaming options on the television have been duly noted, and we appreciate your perspective. We are glad that our location was convenient for your needs, and we value your recommendation. Best regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.0/5

Christina H. Couples - Confirmed reviews ALL

Location good Check in ok - machine so not personal Bed needs replacing - every time you sat in it or rolled over it squeaked

Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and check-in process. We are in the process of evaluating our bedding to enhance guest comfort. Your insights are invaluable to us. Best regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 2.5/5

Hayden L. Solo - Confirmed reviews ALL

The staff here were friendly and the location was suitable for my needs. The room wasn’t particularly clean - there was a dirty tissue left, hand prints all over the cabinets & the bathroom needed a deep clean. Considering this is a major chain, it’s a bit embarrassing for them they can’t even get something as basic as cleaning right. I also had booked a double/queen bed but was put in a room with two singles. I was only there for one night so couldn’t be bothered with the hassle of complaining, but again, how hard is it to offer the room that was booked? Lastly, the decor was appalling - who wants a photo of a concrete kerb with the words ‘parking’ painted below.

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of our friendly staff and the convenient location. We sincerely apologize for the cleanliness issues you encountered in your room. Maintaining high standards of cleanliness is a priority for us, and we regret that we fell short during your visit. Your comments will be shared with our housekeeping team to ensure that we address these matters effectively. Additionally, we understand the importance of room assignments and regret that you did not receive the bed configuration you had booked. We strive to meet our guests' preferences and will reinforce our procedures to prevent such occurrences in the future. We also appreciate your input regarding the decor, as it is essential for us to create an inviting atmosphere for all our guests. Your feedback is invaluable in our ongoing efforts to enhance the guest experience. Thank you again for your comments, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.0/5

Ross L. Business - Confirmed reviews ALL

Staff are friendly and location is good for our meetings.

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location was convenient for your meetings and that our staff made a favorable impression. We look forward to welcoming you back in the future. Guest Experience Team Mercure Sydney Macquarie Park

In partnership with TripAdvisor

Other web-users rate our hotel

  • 572 reviews 9.2/10 Location
  • 684 reviews 7.3/10 Room
  • 742 reviews 9.1/10 Service
  • 15 reviews 8.9/10 WiFi
  • 331 reviews 7.1/10 Cleanliness
  • 206 reviews 5.9/10 Food
  • 201 reviews 7.6/10 Breakfast
  • 171 reviews 6.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in North Ryde

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.