ibis Sydney Thornleigh 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,020 reviews

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Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • 105 guest accommodation rooms with 4 accessible rooms on the ground floor

  • On-site car parking available for short or long stays

  • Close to public transport links between Thornleigh, Hornsby and Sydney City

  • Enjoy the exclusive "Sweet Bed by ibis" for a great night's sleep

Our accommodation(s)

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Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120 THORNLEIGH
Australia

GPS:-33.727829, 151.083694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,020 reviews

Customer review rating 4.0/5

Marcus M. Families - Confirmed reviews ALL

Not bad for the price

Customer review rating 4.0/5

Melinda C. Families - Confirmed reviews ALL

Great location, friendly and helpful staff. Easy, free parking. The property is in dire need of renovation.

Customer review rating 5.0/5

Angus L. Couples - Confirmed reviews ALL

very friendly and helpful

Dear Angus, Thank you so much for sharing your wonderful feedback following your recent stay with us at ibis Sydney Thornleigh. We’re delighted to hear that you had such a great experience and that our team’s friendliness and helpful service made your stay enjoyable. It’s also fantastic to know that you enjoyed the food and found everything to your satisfaction. Your kind comments mean a lot to our team, and they will be very pleased to know their efforts helped make your visit a pleasant one. We truly appreciate you taking the time to share your experience and for recommending us. We look forward to welcoming you back again for another great stay in the future. Warm regards, The Team at ibis Sydney Thornleigh

Customer review rating 4.0/5

John P. Couples - Confirmed reviews ALL

Rooms quite adequate. Road noise was noticeable this visit compared to previous stays.

Dear John, Thank you for taking the time to share your feedback following your recent stay. We’re delighted to hear that our location suited the purpose of your trip to Sydney and that you found the booking process pleasant and efficient. It’s also wonderful to know that you enjoyed our breakfast offering and that our team helped make your arrival, stay, and departure such a positive experience. We appreciate your comments regarding the road noise you noticed during this visit compared to your previous stays. Your feedback is valuable and helps us better understand our guests’ experiences so we can continue looking for ways to improve comfort wherever possible. Thank you again for your continued support and for being a valued ALL – Accor Live Limitless member. We look forward to welcoming you back to ibis Sydney Thornleigh on your next trip. Kind regards, Rhea - The Front Office Team at ibis Sydney Thornleigh

Customer review rating 3.5/5

Elissa J. V. V. Couples - Confirmed reviews ALL

Well priced and reasonably clean but the curtains were disgusting and dirty.

Dear Elissa, Thank you for sharing your feedback following your recent stay at ibis Thornleigh. We’re pleased to hear that you found your stay well priced and that the booking process through the ibis website was easy and convenient, particularly the online check-in option. It’s also wonderful to know that our team made a positive impression and that your arrival and departure experience were smooth. However, we sincerely apologise for the issue you encountered with the curtains in your room. Cleanliness is a priority for us, and we regret that this did not meet expectations during your stay. Your comments have been shared with our housekeeping team so that we can review the room and ensure this is addressed promptly. We truly appreciate your feedback, as it helps us improve the experience for all our guests. We hope to have the opportunity to welcome you back to ibis Sydney Thornleigh in the future. Kind regards, Rhea - The Front Office Team at ibis Sydney Thornleigh

Other web-users rate our hotel

  • 396 reviews 8.8/10 Location
  • 814 reviews 6.7/10 Room
  • 706 reviews 8.7/10 Service
  • 9 reviews 7.9/10 WiFi
  • 431 reviews 6.9/10 Comfort
  • 423 reviews 5.7/10 Cleanliness
  • 160 reviews 7.9/10 Breakfast

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