ibis Sydney Thornleigh Hotel 3.5 stars

Customer review rating 4.3/5 4,829 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Sydney Thornleigh
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Ibis Kitchen and Bar with food service available 24/7. Currently limited service.

  • 105 guest accommodation rooms with 4 Wheelchair Accessible rooms on the ground floor.

  • 15-20 minute walk to Thornleigh train station and 5 minute walk to bus service to Hornsby.

  • Easy access to M1 and M2 freeways, with complimentary onsite parking.

  • Onsite complimentary car parking which can accommodate larger vehicles.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your roomPaying
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120
thornleigh
australia

Tel: +61294817500

Fax: (+61)2/94817511

Check-in from 14h00

Check out up to 11h00

  • By plane

    KINGSFORD SMITH At 38.6km / 23.98 miles

  • By car

    F3 FREEWAY At 2.5km / 1.55 miles

  • By car

    M2 MOTORWAY At 4km / 2.49 miles

  • By car

    PACIFIC HIGHWAY At 2.5km / 1.55 miles

  • By car

    SYDNEY NEWCASTLE FREEWAY At 2.5km / 1.55 miles

  • By train

    NORMANHURST At 3km / 1.86 miles

  • By train

    THORNLEIGH At 0.8km / 0.5 miles

GPS :-33.727829, 151.083694

Our accommodation(s)

Tastefully appointed and modern, guest rooms at ibis Sydney Thornleigh provide a private, peaceful retreat from the hustle and bustle of city life. Guests looking for hotels in Sydney can find a range of convenient guest room configurations at this stylis h Sydney hotel, each accommodating up to two guests. Warm and inviting, each guest room features everything needed for a great night's sleep, including the new ibis SweetBed, a private ensuite, air-conditioning, a TV with in-room movies and WIFI access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard room with 1 king bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room 1 Queen and 1 Single Fold out desk bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Triple Room

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Special Access Queen Room

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Special Acces 1 Queen Bed + 1 Single Bed Room

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

The charm of the bistro tradition Both a bar and a restaurant ... Soak up the bistro atmosphere while enjoying good local cuisine. RSA is enforced, Please ensure your time with us and drink in moderation.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Sydney Thornleigh

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,829 reviews

tripadvisor

TripAdvisor Rating 4.0/5

565 reviews

Conveniently located

Customer review rating 4.3/5

Janette W. Couples - 21/10/2020 Confirmed reviews ALL

Comfy bed, limited menu but fabulous dinner. Evening staff work very hard and do so efficiently

Dear Tony & Jenette It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love receiving 10/10 scores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Lauren Job General Manager

Clean, tidy

Customer review rating 4.3/5

Anonymous Couples - 20/10/2020 Confirmed reviews ALL

Clean and tidy rooms, could provide an extra chair and a bottle of water.

Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Lauren Job General Manager

Convenient and friendly

Customer review rating 4.3/5

Lydia Business - 19/10/2020 Confirmed reviews ALL

All good.

Dear Lydia P., We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Perfect location

Customer review rating 4.3/5

John R. Couples - 18/10/2020 Confirmed reviews ALL

A surprising positive experience at an affordable price!! Great service, quality infrastructure, covid safe

Dear John R., We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Well located

Customer review rating 4.3/5

Greg Business - 18/10/2020 Confirmed reviews ALL

Good accommodation, clean premises, friendly staff and well located

Dear Greg F., We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Understaffed

Customer review rating 4.3/5

Matthew C. Families - 16/10/2020 Confirmed reviews ALL

There was only one Ibis staff member who had to run the front desk, as well as serve the bar & cook and serve meals The resultant service level was very poor. This has the appearance of penny pinching in the name of COVID 19 restrictions I recommend that you close the IBIS kitchen & bar & suspend any promotion of the meal service until you can afford appropriate staff levels

Great stay

Customer review rating 4.3/5

Ellen P. Business - 14/10/2020 Confirmed reviews ALL

couldn't fault anything except the cooked breakfast was cold.

Dear Ellen P., We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our kitchen team. I am sure that this feedback will encourage our staff as we strive to continuously improve the quality of the food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Well located.

Customer review rating 4.3/5

Deanna B. Families - 12/10/2020 Confirmed reviews ALL

My first impression into reception was positive, especially because COVID 19 protocols were in place and it was clean and attractive. For me, this was reassuring. Also, the gentleman at reception was most helpful in directing me to car parking and the location of my room. My room was clean and tidy with facilities that met my needs. I especially liked the pillowcases as they were soft to the skin akin to my own at home (400 + thread count?) My only disappointment was with the television where no television channels were available. I used my own wifi to watch my favourite television programs on my tablet instead. I lnow I could have consulted staff but was too tired to make the effort. I would stay here again in the future.

Dear Deanna, Thank you for taking the time to submit your review of Ibis Sydney Thornleigh. We are glad that you enjoyed your stay, we truly value your loyalty and as a loyalty member your comfort is of paramount importance to us and your feedback highly valuable. We look forward to the opportunity to welcome you back to Ibis Sydney Thornleigh in the near future. Warm Regards, Lauren Job General Manager

Pleasant and comfortable sray

Customer review rating 4.3/5

Manuel D. Families - 12/10/2020 Confirmed reviews ALL

Relaxing

Dear Manuel D., We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Well located for us when travelling north or south through Sydney.

Customer review rating 4.3/5

Colin B. Families - 12/10/2020 Confirmed reviews ALL

Our experience was acceptable only. After booking a queen room, we were allocated double bed room. I didn’t know hotels still used doubles. After checking that breakfast was available at 6.30am, we duly arrived at the dining room, ordered, and were finally served at 7.10am. I would think that kitchen staff should arrive early and be ready to start cooking and serving at opening time, not 40 minutes later. The room was very clean, and ,as usual, reception staff were courteous and pleasant

Good stay

Customer review rating 4.3/5

Chris P. Business - 05/10/2020 Confirmed reviews ALL

Staff were great. Hard times with covid but they did a great job.

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Lauren Job General Manager

Good room and comfortable bed

Customer review rating 4.3/5

Peter Couples - 05/10/2020 Confirmed reviews ALL

Pleasant desk and bar staff; good room with a comfortable bed. Heads up when finding parking lot entrance

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Lauren Job General Manager

overnight stay

Customer review rating 4.3/5

Greg Couples - 02/10/2020 Confirmed reviews ALL

During covid the premises were well presented and very clean . Dinner althought a limited menu was great.

Dear Gregory, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love receiving 10/10 scores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Lauren Job General Manager

Oh dear!

Customer review rating 4.3/5

Anonymous Business - 01/10/2020 Confirmed reviews ALL

I know COVID makes it difficult to rent rooms out but surely you would know or have rooms ready on the standby for additional customers. The hot water tiny room had been disconnected or worked on... but obviously not checked. Hence I hopped into a cold shower and ended up ringing the concierge. To their credit they did upgrade me to a king bed. I usually have great service here but was disappointed that things were not checked before letting the room out. Things happen... just disappointed.

Well located

Customer review rating 4.3/5

Janette A. Couples - 26/09/2020 Confirmed reviews ALL

Very quiet. Check in was quick. The room was clean. The service was good

Dear Janette, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love receiving 10/10 scores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Lauren Job General Manager Lauren Job General Manager

Well located

Customer review rating 4.3/5

Anonymous Business - 26/09/2020 Confirmed reviews ALL

very good

Dear Frank, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love that our location suited your needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Lauren Job General Manager Lauren Job General Manager

Convenient location

Customer review rating 4.3/5

Anonymous Couples - 25/09/2020 Confirmed reviews ALL

easy to book, easy to check. Staff were more then helpfull. Great evening meal.

Dear Tony, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love receiving 10/10 scores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Lauren Job General Manager

Good stay

Customer review rating 4.3/5

Guk Business - 25/09/2020 Confirmed reviews ALL

Good

Dear Rajesh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Lauren Job General Manager

Excellent stay

Customer review rating 4.3/5

Neil C. Business - 24/09/2020 Confirmed reviews ALL

With thanks to Lauren and the staff I enjoyed another excellent stay at the Ibis Thornleigh.

Dear Neil C., We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Handy location. One employee we saw was very polite and helpful

Customer review rating 4.3/5

Peterson C. Couples - 22/09/2020 Confirmed reviews ALL

polite and helpful employee. But general impression was they have saved money whereever they can. Okay for a bed for the night.

Dear Peterson, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. We always strive to provide friendly service so it is wonderful to hear when people receive just that. I will be sure to pass your kind words on to the team who will be delighted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Job General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in thornleigh