ibis Sydney Thornleigh 3.5 stars

Customer review rating (ALL Rating) 4.3/5 999 reviews

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Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • 105 guest accommodation rooms with 4 accessible rooms on the ground floor

  • On-site car parking available for short or long stays

  • Close to public transport links between Thornleigh, Hornsby and Sydney City

  • Enjoy the exclusive "Sweet Bed by ibis" for a great night's sleep

Our accommodation(s)

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Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120 THORNLEIGH
Australia

GPS:-33.727829, 151.083694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  999 reviews

Customer review rating 5.0/5

Brenda J. Friends - Confirmed reviews ALL

As above

Customer review rating 4.0/5

Gloria P. Couples - Confirmed reviews ALL

Good value, quiet location, suitable for my needs

Customer review rating 4.0/5

Paul D. Business - Confirmed reviews ALL

I arrived slept and departed, never left room

Dear Paul, Thank you for sharing your feedback following your recent business stay at ibis Sydney Thornleigh. We understand that yours was a brief overnight visit — arriving, resting, and heading off again — and we’re pleased to know that your booking experience through the ALL App was seamless and that you rated your arrival, cleanliness, team service and departure highly. It’s great to hear that everything worked smoothly for a quick and efficient stay. We also truly appreciate your loyalty as an ALL Silver member and your willingness to recommend both the hotel and the loyalty programme. Your continued support means a great deal to us. We hope that next time your travels allow for a slightly longer stay, we’ll have the opportunity to welcome you again and make your visit even more comfortable. Warm regards, The Team at ibis Sydney Thornleigh

Customer review rating 4.0/5

Andriea W. Families - Confirmed reviews ALL

very pleasant

Dear Andriea, Thank you for taking the time to share your feedback following your recent stay at ibis Sydney Thornleigh. We’re so pleased to hear that you found your stay very pleasant and that our location close to the hospital was convenient for your family visit. It’s wonderful to know that booking through our website was easy, and that you rated your arrival, check-in, WiFi, team service, and departure so highly. We also truly appreciate your helpful feedback regarding the shower drain. Please accept our apologies for this oversight. Your comments have been shared with our housekeeping and maintenance teams to ensure it is addressed promptly. We’re glad to hear that aside from this, you found the room very clean. Thank you as well for your loyalty as an ALL Classic member and for recommending both the hotel and the programme — your support means a great deal to us. We hope to welcome you back again and provide another comfortable and seamless stay. Warm regards, The Team at ibis Sydney Thornleigh

Customer review rating 0.5/5

Robbins A. Business - Confirmed reviews ALL

Room smelled like cigarettes only single bed when king booked

Dear Mr. Robbins, Thank you for taking the time to share your feedback regarding your recent business stay at ibis Sydney Thornleigh. I am truly sorry to read about your experience. A room with a cigarette smell and not receiving the king bed you had booked is certainly not acceptable, and I completely understand how frustrating this must have been—especially when travelling for business and needing comfort and rest. I am also disappointed to learn that your concerns were not resolved after you raised them with our team. Please accept my sincere apologies for this oversight. Your comments regarding the cleanliness, breakfast experience, WiFi speed, and overall service have been carefully noted and will be shared with the relevant teams for immediate review. As a valued ALL Accor Classic member and Accor Vacation Club member, you deserve a far better experience than the one you described. Thank you again for your honest feedback. We genuinely value it, as it helps us improve. I hope we may have the opportunity to welcome you back and provide the level of service you expect and deserve. Warm regards, ibis Sydney Thornleigh

Other web-users rate our hotel

  • 397 reviews 8.8/10 Location
  • 810 reviews 6.7/10 Room
  • 710 reviews 8.7/10 Service
  • 10 reviews 8.1/10 WiFi
  • 432 reviews 7/10 Comfort
  • 422 reviews 5.7/10 Cleanliness
  • 163 reviews 7.9/10 Breakfast

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