ibis Sydney Thornleigh Hotel

TripAdvisor rating 4.0/5 554 reviews
ibis Sydney Thornleigh
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Ibis Kitchen and Bar with food service available 24/7.

  • 105 guest accommodation rooms with 4 Wheelchair Accessible rooms on the ground floor.

  • 15-20 minute walk to Thornleigh train station and 5 minute walk to bus service to Hornsby.

  • Easy access to M1 and M2 freeways.

  • Onsite complimentary car parking which can accommodate larger vehicles.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your roomPaying
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120
thornleigh
australia

Tel: +61294817500

Fax: (+61)2/94817511

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    KINGSFORD SMITH At 38.6km / 23.98 miles

  • By car

    F3 FREEWAY At 2.5km / 1.55 miles

  • By car

    M2 MOTORWAY At 4km / 2.49 miles

  • By car

    PACIFIC HIGHWAY At 2.5km / 1.55 miles

  • By car

    SYDNEY NEWCASTLE FREEWAY At 2.5km / 1.55 miles

  • By train

    NORMANHURST At 3km / 1.86 miles

  • By train

    THORNLEIGH At 0.8km / 0.5 miles

GPS :-33.727829, 151.083694

Our accommodations

Tastefully appointed and modern, guest rooms at ibis Sydney Thornleigh provide a private, peaceful retreat from the hustle and bustle of city life. Guests looking for hotels in Sydney can find a range of convenient guest room configurations at this stylis h Sydney hotel, each accommodating up to two guests. Warm and inviting, each guest room features everything needed for a great night's sleep, including the new ibis SweetBed, a private ensuite, air-conditioning, a TV with in-room movies and WIFI access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room

Standard room with 1 king bed

  • Max. number of persons: 3
  • Area: From 20

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room

Standard Room 1 Queen and 1 Single Fold out desk bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room

Standard Triple Room

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room

Standard Special Access Queen Room

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room

Special Acces 1 Queen Bed + 1 Single Bed Room

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

The charm of the bistro tradition Both a bar and a restaurant ... Soak up the bistro atmosphere while enjoying good local cuisine. Excessive alcohol consumption is dangerous to your health, drink in moderation.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Sydney Thornleigh

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,558 reviews

tripadvisor

TripAdvisor Rating 4.0/5

554 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Bowing to smokers

TripAdvisor rating 4.0/5

terry s Business - 09/12/2019 TripAdvisor review

I have stayed here many times and usually it’s quite adequate. I had not stayed for a while as the hotel allowed smoking in the alfresco area right outside the front door. I had a need to stay there last week because of business appointments near by. The weather was warm so I thought when I arrive I shall eat outside. No chance ! On arrival all the tables were full of people drinking ( which is fine) and smoking ( which is not.) When checking in I mentioned to the person ( female who seemed to be a person of authority) that I was not happy with all the smoking in the Alfresco area right outside the door, given that they have a smoking area across the other side of the drive. She not only showed no concern for me she actually told me that there was no problem with about 10 people smoking near the front door. The lady seemed to be more worried about telling 10 odd people to move than 1 person that it is ok to smoke there. There is also a sliding door in the restaurant ( which I later was in ) that was being used by the people smoking to come in and out allowing the smoke and smell to come in. On Thursday morning 5th December @ 8.30 am I came out of the automatic front doors to be hit by smoke coming from 2 Chinese men standing directly outside. I have stayed at Accor hotels this year 53 times and about to stay in Perth 3 more nights this week. I cannot stay ever again at Ibis Thornleigh, not only because of the allowance of smoking, but mainly because of the couldn’t care less attitude and weakness act act on a valid complaint by a person in management. Disgraceful !!

Great trip stopover

TripAdvisor rating 4.0/5

Mark H Family - 09/12/2019 TripAdvisor review

Had wife daughter & 2 grandkids and the room configurations met our needs. ie. A queen room and a triple room for daughter and grandchildren. It also had the advantage of a reasonably priced restaurant area on site, which suited us just fine

Good value. Consistent standards.

Customer review rating 4.3/5

Bill P. Couples - 03/12/2019 Confirmed reviews ALL

Very minor issue was toilet cistern loud thump at end of fill. Otherwise it’s nice to have consistency in standards. The direct phone booking process was quick and easy and the employee friendly and courteous.

Comfortable accommodation under stressful conditions

Customer review rating 4.3/5

Michael Couples - 02/12/2019 Confirmed reviews ALL

Due to recent storms and extreme power outages (Tuesday November 26 2019), staying overnight provided short term relief later in the week.

Just fell short of very good

Customer review rating 4.3/5

Tony Couples - 02/12/2019 Confirmed reviews ALL

Would have been better if a few more power points were available in more convenient positions ie a little lower in the bathroom so that the jug cord would reach easily also power points on both sides of the bed would be nice for phone charging. The entrance to the hotel could have been made easier to find if directions had been given with the reservation confirmation . Lastly a biscuit would be nice with the coffee and tea in the room. Overall the hotel was acceptable given the price bracket . The staff were very helpful and the room was clean and tidy,the breakfast was good except only white bread was available and a warmer for the croissants would be nice. Sorry I should have advised you that I am unable to eat white bread in advance ,took for granted grain bread would be available. The morning staff were very helpful and raided the kitchen for me for which I am very grateful.

This stay was fine

Customer review rating 4.3/5

Bob K. Business - 01/12/2019 Confirmed reviews ALL

Thank you Anna I will be coming back soon . Interaction with the staff is important to feeling welcome.

Good

Customer review rating 4.3/5

Anonymous Solo - 30/11/2019 Confirmed reviews ALL

Easy check in check out, clean room, convenient.

Convenience, value for money and efficient staff.

Customer review rating 4.3/5

Peter F. Couples - 28/11/2019 Confirmed reviews ALL

As above.

Value for money

Customer review rating 4.3/5

Anonymous Solo - 28/11/2019 Confirmed reviews ALL

This was a budget hotel and was clean and reasonably comfortable within a certain price range. It could be improved with a comfortable armchair.

Great welcome, easy check out

Customer review rating 4.3/5

Ken Business - 27/11/2019 Confirmed reviews ALL

Every box ticked, price standard of room, good breakfast

Enjoyable

Customer review rating 4.3/5

Ron R. Business - 26/11/2019 Confirmed reviews ALL

It's easy to stay at Ibis Thornleigh from the booking to the checking in

Nice place all round.

Customer review rating 4.3/5

Roshan Friends - 26/11/2019 Confirmed reviews ALL

Nice place, surrounds are nice and green. Shops nearby. Station a short walk away. Happy Hour was good and staff very helpful.

Fine

Customer review rating 4.3/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

Fine. Clean, convenient for us as we live north of Sydney.

I enjoyed my stay as IBIS is always clean, neat and the rooms are well maintained.

Customer review rating 4.3/5

Rob H. Business - 26/11/2019 Confirmed reviews ALL

The only issue I had was that my evening meal order didn't make it from screen to kitchen. I used to stay quite regularly a few years back and I knew it can get busy some nights and so it took me a while to enquire. It was just that the same thing happened last time I did stay. Once I did ask, the mistake was realised and quickly corrected plus a free beverage offered!! All good

Basic functional rooms, exceptional staff

Customer review rating 4.3/5

H F. F. C. Families - 25/11/2019 Confirmed reviews ALL

We booked two rooms to cater for the family however one room had an overpowering damp smell to it so we asked to change rooms which the receptionist organised promptly. The breakfast was very good with staff cooking eggs to order and helping our young kids with the pancake maker. Apart from the room issue which was quickly resolved, it was a pleasant stay and we'd happily return in the future.

Customer review rating 4.3/5

David C. Business - 25/11/2019 Confirmed reviews ALL

The lady cleaning the tables after breakfast in the mornings gave excellent customer service. Congratulations to her

Customer review rating 4.3/5

Ian P. Couples - 24/11/2019 Confirmed reviews ALL

Albeit that the room was small, navigating over the step up into the room was quite dangerous. The room was "tired" - carpet needed replacing - rust on door locks & shower and mould (behind the toilet) in bathroom very ordinary. Toilet seat was loose. Only allowed for 1 cup of tea/coffee per person as there was not enough milk. We did take pictures as having stayed there before, the deterioration was quite evident. The outside of the building needs painting. Breakfast was pretty ordinary - eggs cold & bacon could have been there overnight. I think Accor should be considering an upgrade of the place. Front staff were ok.

Dear Ian M P., Thank you for taking the time to review your recent stay with us. We truly appreciate that you took a few moments to leave us your feedback. It is feedback such as your that allows us to continually improve. Thank you again for sharing your experience, and we look forward to the opportunity to welcome you back to Ibis Thornleigh in the near future and trust that your next stay will be even better than your last. Warm Regards, Anna Voss General Manager

staff were very helpful, clean rooms.

Customer review rating 4.3/5

D B. Families - 24/11/2019 Confirmed reviews ALL

We found staff very helpful and the room was very clean any comfy, price was very good as well. One small thing the jug in the room could be replaced.

Good

Customer review rating 4.3/5

Clifford H. Couples - 24/11/2019 Confirmed reviews ALL

Walked in, went to sleep, got up, left! I payed my money, why with everything I do these days do I have to waste my time filling in a bloody survey?

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Anna Voss General Manager

Polite, clean and pleasant.

Customer review rating 4.3/5

Richard Solo - 21/11/2019 Confirmed reviews ALL

The staff and the service they provided was warm, friendly and polite throughout. The room was fine. It could have done with a repaint to make it a bit more pleasant. Breakfast was very good for a small hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Anna Voss General Manager
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