Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.8/5 1,513 reviews

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Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79504, 150.8975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,513 reviews

TripAdvisor Rating  2.8/5  35 reviews

Customer review rating 2.0/5

Ragini K. Families - Confirmed reviews ALL

The room didn’t have the required number of towels, there were no bin bags and only one coffee cup in the room all three nights for a family of three staying.

Dear Ragini, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Customer review rating 4.5/5

Malakai B. Friends - Confirmed reviews ALL

Check in was smooth and pleasant. Room was nice and tidy.

Dear Malakai Thank you for your kind feedback. We’re pleased to hear that your check-in experience was smooth and pleasant, and that you found your room nice and tidy. We look forward to welcoming you back to Mercure Sydney Blacktown again soon. Warm regards, Loata Leano Assistant Manager

Customer review rating 4.5/5

Suzanne D. Friends - Confirmed reviews ALL

Great

Dear Suzanne, Thank you very much for a wonderful review and high rating! I am glad our manager on duty assisted you with the room move, i am sorry about the air conditioner. Our maintenance team actioned it as soon as it was reported. We hope to welcome you back. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Customer review rating 5.0/5

Linda K. Solo - Confirmed reviews ALL

All staff extremely friendly with lovey smiles always.

Dear Linda Thank you for your feedback. We’re glad to hear that you found Mercure Sydney Blacktown a convenient choice for visiting your family in Quakers Hill. We truly appreciate you choosing to stay with us and look forward to welcoming you back again soon. Warm regards, Loata Leano Assistant Manager

Customer review rating 4.0/5

Lindsay B. Solo - Confirmed reviews ALL

Good location for where i was going. Sports club next store

Dear Lindsay Thank you for your feedback. We’re pleased to hear that you enjoyed our convenient location and had a good stay. It’s great to know that having the sports club next door added to your experience. We appreciate your comments and look forward to welcoming you back again soon. Warm regards, Loata Leano Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 425 reviews 9.4/10 Location
  • 1,206 reviews 6.2/10 Room
  • 1,002 reviews 7.6/10 Service
  • 32 reviews 4.6/10 WiFi
  • 570 reviews 5.7/10 Cleanliness
  • 224 reviews 5.8/10 Breakfast
  • 212 reviews 4.5/10 Food
  • 12 reviews 8/10 Sustainability

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