Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.1/5 7,401 reviews

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Description

Hotel extras

  • Ideally located in the vibrant heart of Sydney's CBD

  • Four unique dining venues

  • Premier destination for conferencing and events

  • Iconic pillarless Wentworth Ballroom

  • 5-star heritage listed hotel in the city centre

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  7,401 reviews

TripAdvisor Rating  4.0/5  6,690 reviews

Good Stay

Customer review rating 4.5/5

Doug Business - Confirmed reviews ALL

Very comfortable.

Bonjour, Douglas H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William O'Shea Front Office Supervisor

Great location

Customer review rating 5.0/5

M H. Couples - Confirmed reviews ALL

Amazing service from reception and availability of a room after a very long flight was much appreciated

Bonjour, Morven D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William O'Shea Front Office Supervisor

The next best thing to staying in Paris!!

Customer review rating 4.0/5

Elizabeth Friends - Confirmed reviews ALL

Felt like Emily in Paris everyday practicing my French. Staff were wonderful and room was great, loved the Balmain products.

Bonjour, Elizabeth H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I am saddened to hear that your room was not ready at the desired time, however I have passed on your feedback to the necessary departments to ensure this does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William O'Shea Front Office Supervisor

Customer review rating 5.0/5

M S. Families - Confirmed reviews ALL

It was very good

Bonjour, Mehrolmolok S., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William O'Shea Front Office Supervisor

Unsure about the price, but an OK hotel

TripAdvisor rating 3.0/5

mrscraigbro159 TripAdvisor review

I think the Sofitel has some ways to go - the hotel is most definitely squeezing the consumer. Firstly on arrival we were asked to check in at a computer rather than with a person. We were about an hour early, but have never really had that be an issue, but at the Sofitel we were only permitted to check in at the exact time. We went out for the day and came back, check in was ready but our room had a view I would rather have done without. I will never understand why hotels even offer such views - they would be far better off with a virtual window. Note, I have stayed here previously (in 2019) and thought it was fantastic so location of the room is everything. One thing I did love was the moody dark hallways, though the lifts were slightly difficult to operate. Similarly on check out, we were directed to a computer and eventually they just took our keys. Personally, I love checking into a hotel, I don't want everything to be done by a machine. I think you can cut costs in other ways that don't evolve around service. It was ok, but not great so I would downgrade this hotel from 4 star to 3 star. Still highly convenient if you are departing Circular Quay on a cruise, which after our one night stay is exactly what we did.

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Other web-users rate our hotel

  • 1,584 reviews 9.1/10 Location
  • 3,316 reviews 6.1/10 Room
  • 3,595 reviews 7.8/10 Service
  • 32 reviews 6.9/10 WiFi
  • 1,351 reviews 4.8/10 Comfort
  • 1,349 reviews 3.5/10 Amenities
  • 802 reviews 6.5/10 Cleanliness
  • 799 reviews 6.3/10 Breakfast

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