Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.3/5 7,753 reviews

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Sofitel Sydney Wentworth, 61 101 Phillip Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Prime Sydney location near the Opera House, luxury shopping and iconic attractions.

  • Complimentary wellness including gym, Reformer Pilates, sauna, ice bath and more.

  • Four award-winning dining venues showcasing Australian, Asian and French flavours.

  • Exclusive Club Millésime access with gourmet breakfast, afternoon tea, drinks and canapés.

  • Sydney's Hotel of the Arts, with exclusive access to leading cultural experiences.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 King Size Bed

Photo out of - SUPERIOR ROOM, 1 King Size Bed

Experience elevated comfort in our Superior Room, featuring one king-size Sofitel MY BED and a welcoming space to relax and recharge.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Courtyard View
See availabilities

Experience restful comfort in our Classic Room, featuring the signature Sofitel MY BED for a restorative night's sleep and a welcoming retreat in the heart of Sydney.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Experience unmatched comfort in our Superior Room, featuring two double Sofitel MY BEDs and a welcoming setting designed for a relaxing stay.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Discover elevated comfort in our Luxury Room, featuring the signature Sofitel MY BED and a Juliet balcony, offering a light-filled retreat inspired by Sofitel's French art de vivre.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu
  • Rollaway bed
  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Discover contemporary comfort in our Luxury Club Room, featuring the signature Sofitel MY BED and exclusive Club Millésime access with gourmet breakfast, afternoon tea, evening drinks and canapés.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Discover contemporary comfort in our Luxury Club Room, featuring the signature Sofitel MY BED and exclusive Club Millésime access with gourmet breakfast, afternoon tea, evening drinks and canapés.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Thoughtfully designed with accessible features, this welcoming retreat features one king-size Sofitel MY BED, step-free access, lowered furnishings, and a spacious bathroom with support rails and a shower bench for a seamless stay.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

PRESTIGE SUITE, Club Millésime Benefits, 1 King Size Bed, Separate Living Room

Photo out of - PRESTIGE SUITE, Club Millésime Benefits, 1 King Size Bed, Separate Living Room

Indulge in luxury in our Prestige Suite, a residential-style retreat with expansive living and entertaining spaces, French-inspired design, signature King-size Sofitel MY BED, and Club Millésime access with breakfast, afternoon tea and evening canapes.

  • Views:

    City View

Max. number of persons
3
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • 64'/163 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Telephone
Fax +61 2 9228 9133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 436 rooms
  • 15 rooms for people with reduced mobility
  • 436 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Sofitel Fitness

  • On site
  • Sauna room
  • Thermal Spa
  • On site
  • Indoor parking
  • Private
  • 200 parking spaces
  • Max Limited Height: 2.2 m / 2.2 ft

  • Parking pricing: 43.17 € 70 AUD Per day

Accessibility

  • Elevators

Wilson Parking - Sofitel Sydney Wentworth

Additional charge

Sofitel Sydney Wentworth, 61 101 Phillip Street, 2000 Sydney, Australia

GPS:-33.865166, 151.211548

Parking information

  • On site
  • Indoor parking
  • Private
  • 200 parking spaces
  • Max Limited Height: 2.2 m / 2.2 ft

  • Parking pricing: 43.17 € 70 AUD Per day

Accessibility

  • Elevators

Delta Rue

Photo out of - Delta Rue

Delta Rue celebrates Vietnamese-French cuisine that promise unique freshness. From the captivating ambience to the lively flavours, Delta Rue invites you to an experience that captures the essence of both cultures.

Capacity
150
Accessibility
Accessible service
2000 Sydney, Australia
Telephone +61 2 8530 0138
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu

Delta Rue celebrates Vietnamese-French cuisine that promise unique freshness. From the captivating ambience to the lively flavours, Delta Rue invites you to an experience that captures the essence of both cultures.

Wentworth Bar

Photo out of - Wentworth Bar

Wentworth Bar offers approachable wine styles, easy-drinking cocktails and delightful bar snacks. Enjoy the vibrant atmosphere with regular DJs, creating a memorable experience of flavours, drinks and ambience.

Bar Type
BAR
Capacity
250
Accessibility
Accessible service
Telephone +61 2 9228 9188
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Hot snacks

Wentworth Bar offers approachable wine styles, easy-drinking cocktails and delightful bar snacks. Enjoy the vibrant atmosphere with regular DJs, creating a memorable experience of flavours, drinks and ambience.

Begin your day with an indulgent buffet breakfast experience in Delta Rue or in the comfort of your own room.

Experience Sofitel Fitness on Level 1, a contemporary wellness space combining state-of-the-art training facilities, reformer Pilates, and 24/7 access designed to inspire movement, balance, and renewal.

Sofitel Sydney Wentworth offers an exquisite setting for weddings, from grand receptions to intimate gatherings. With elegant spaces and tailored packages, every celebration is thoughtfully designed to reflect your vision.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,753 reviews

Customer review rating 5.0/5

Alicija R. Friends - Confirmed reviews ALL

Bonsoir Ms. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 3.0/5

Basil A. Couples - Confirmed reviews ALL

Bonsoir Mr. A., Thank you for sharing your detailed feedback and for rating your experience 60 out of 100. As a Platinum ALL member, we are sorry that your stay did not reflect the level of service you expected. While complimentary room upgrades are subject to availability at the time of arrival, we understand your disappointment. We also apologise for the mix-up with your welcome amenity, particularly after you had specifically requested Sauvignon Blanc. We are equally sorry that the Club Millésime offering did not compare favourably with your previous visits, and that your experience at Delta Rue fell below expectations. While it is wonderful to hear that our breakfast Team went out of her way to assist you, waiting over 45 minutes for coffee significantly detracted from her efforts and from your overall breakfast experience. Your comments have been shared with our Club Millésime management team for review. We are disappointed that this stay left you feeling that we did not meet the Sofitel standard you have experienced elsewhere, and we hope to have the opportunity to restore your confidence in Sofitel Sydney Wentworth. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 1.5/5

Mark O. Business - Confirmed reviews ALL

Bonjour Mr. O., Thank you for sharing your feedback with us. We truly appreciate your comments and use them to continually improve our service. Our Guest Experience Executive Team would like to discuss your review with you and assist further. We would kindly ask you to reply to this email at your convenience so they can follow up directly. Your feedback is very important to us, and we would value the opportunity to address your concerns. We look forward to hearing from you soon. Kind regards, Sofitel Sydney Wentworth

Customer review rating 5.0/5

Amelia B. Solo - Confirmed reviews ALL

Bonsoir Ms. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Karamea A. Business - Confirmed reviews ALL

Bonsoir Ms. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Bonsoir Ms. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 3.0/5

Basil A. Couples - Confirmed reviews ALL

We spent one night, used Club Millésime had dinner at Delta Rue and breakfast there also. The service was not at the level I expected as a Platinum Accor member. While status was acknowledged when we arrived, there was no room upgrade and the welcome gift was not at the level experienced elsewhere as a Gold member. A bottle of Red was gifted and when we requested a change to Sauvignon Blanc we got Chardonnay, which we don’t drink. The food in the Club was not as good as we have had there previously and the service at Delta Rue was not nearly the standard expected at that level of restaurant. The only bright part of the stay was the treatment by the staff member at breakfast who went out of her way to seat us and organise coffees. Unfortunately they then took so long to arrive, over 45 mins. It is clear to me that Sofitel Darling Harbour is the stand out choice in Sydney.

Bonsoir Mr. A., Thank you for sharing your detailed feedback and for rating your experience 60 out of 100. As a Platinum ALL member, we are sorry that your stay did not reflect the level of service you expected. While complimentary room upgrades are subject to availability at the time of arrival, we understand your disappointment. We also apologise for the mix-up with your welcome amenity, particularly after you had specifically requested Sauvignon Blanc. We are equally sorry that the Club Millésime offering did not compare favourably with your previous visits, and that your experience at Delta Rue fell below expectations. While it is wonderful to hear that our breakfast Team went out of her way to assist you, waiting over 45 minutes for coffee significantly detracted from her efforts and from your overall breakfast experience. Your comments have been shared with our Club Millésime management team for review. We are disappointed that this stay left you feeling that we did not meet the Sofitel standard you have experienced elsewhere, and we hope to have the opportunity to restore your confidence in Sofitel Sydney Wentworth. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 1.5/5

Mark O. Business - Confirmed reviews ALL

Self check in (should bot be part of a hotel or this pedigree) Called room service - phone rang for at least 3 minutes before it was answered Room setup, had no counter space in bathroom at all for personal items Requested some ginger tea and a lemon, was extremely difficult to get - impossible in the end - went to the shop myself Getting breakfast on business trips can sometimes be a rush - have to stand in line to access the restaurant every day for breakfast - one day almost 10min - have never experienced this in any hotel before The room I stayed in - the bathroom flooded completely when I showered - the entire floor was wet and couldn’t be used after a shower until it dried. I won’t be recommending this hotel to any of our staff and I will also pass feedback to our procurement team and travel providers who select and manage our preferred travel providers. Sofitel is a top brand - this particular hotel misses the expectations for me by a long shot and I don’t believe it is value for money.

Bonjour Mr. O., Thank you for sharing your feedback with us. We truly appreciate your comments and use them to continually improve our service. Our Guest Experience Executive Team would like to discuss your review with you and assist further. We would kindly ask you to reply to this email at your convenience so they can follow up directly. Your feedback is very important to us, and we would value the opportunity to address your concerns. We look forward to hearing from you soon. Kind regards, Sofitel Sydney Wentworth

Customer review rating 5.0/5

Amelia B. Solo - Confirmed reviews ALL

Well located, helpful staff, tailored the experience to be the best possible for those running the Sydney Marathon

Bonsoir Ms. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Karamea A. Business - Confirmed reviews ALL

Beyond my expectations! Staff were extremely friendly and went above and beyond. Room and facilities were luxurious. Location was perfect. Would definitely recommend Sofitel Wentworth!!!

Bonsoir Ms. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 4.5/5

Georgina L. Couples - Confirmed reviews ALL

Breakfast was lovely. Long queue at breakfast time

Bonsoir Ms. L., Thank you for sharing your feedback and for rating your experience 90 out of 100. We are delighted that you enjoyed your stay and particularly our lovely breakfast. We appreciate your comments regarding additional drawer space in the room and understand how useful this would be, especially for longer stays. We are also sorry for the lengthy queue at breakfast and have shared your feedback with our Food & Beverage team. We hope to welcome you back to Sofitel Sydney Wentworth again soon. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Alexis M. Business - Confirmed reviews ALL

excellent location, beautiful hotel, excellent service and incredible food

Bonsoir Ms. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Gareth B. Solo - Confirmed reviews ALL

I enjoyed my stay. The hotel was great. Clean spacious room. The food in the hotel was really good. The hotel was in a great location.

Bonsoir Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 3.0/5

Maria S. Couples - Confirmed reviews ALL

Good Experience expect long delays being seated for breakfast

Bonsoir Ms. S., Thank you for sharing your feedback and for rating your experience 60 out of 100. We are pleased that you had an overall good experience. However, we are sorry for the lengthy wait to be seated for breakfast and understand how this can detract from an otherwise enjoyable stay. Your comments have been shared with our Food & Beverage team for review. We hope to welcome you back to Sofitel Sydney Wentworth for a smoother experience next time. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 3.0/5

Yunita B. O. Families - Confirmed reviews ALL

Everything is good except we didn’t get complimentary water on 2nd night or refill on nespresso pod. Seemed very petty for Sofitel.

Bonsoir Ms. O., Thank you for sharing your feedback and for rating your experience 60 out of 100. We are pleased that you enjoyed our convenient location and that the overall stay was positive. However, we are sorry that the complimentary water and Nespresso capsules were not replenished for your second night. These small details are an important part of the guest experience and should not have been overlooked. Your comments have been shared with our Housekeeping team to reinforce consistency with in-room replenishment. We hope to welcome you back to Sofitel Sydney Wentworth for a more seamless stay. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 4.0/5

Sandra P. Families - Confirmed reviews ALL

Front desk needs more training. Difficulty checking in. Confusion after room change with luggage even after long discussion

Bonsoir Ms. P., Thank you for sharing your feedback and for rating your experience 80 out of 100. We are pleased that our location was convenient for the Sydney Marathon and hope you had a wonderful race experience. We are, however, sorry for the difficulties during check-in and the confusion surrounding your luggage following the room change. We understand how frustrating this must have been, particularly after you had already discussed the arrangements with our team. Your feedback has been shared with our Front Office management team to reinforce clearer communication and coordination. Thank you again for your comments, and we hope to welcome you back for a much smoother experience. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 4.5/5

Tracy S. Couples - Confirmed reviews ALL

Lovely hotel and room perfect location, close to the end of the marathon

Bonsoir Ms. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Julie-anne T. Couples - Confirmed reviews ALL

Staff were all fabulous. Love the compression boots and relaxation chair at the gym. Saunas were brilliant. Comfiest bed ever! Which was also the most enormous bed ever.

Bonsoir Ms. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Joshua L. Solo - Confirmed reviews ALL

Great service and fantastic venue!

Bonsoir Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Melissa G. Couples - Confirmed reviews ALL

We stayed for 2 nights in a club room. The room was spacious and well appointed. The bed was comfortable and the amenities were perfect. We enjoyed the drinks in the lounge each evening. I also enjoyed using the sauna and plunge pools.

Bonsoir Ms. g., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 4.5/5

Victor K. Business - Confirmed reviews ALL

Had a good time and staff were welcoming.

Bonsoir Mr. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Joanna M. Friends - Confirmed reviews ALL

This was incredible! The facilities are absolutely next level and first class! Every element of the hotel is well thought out and designed to the highest level! I wish I got to spend more time here!

Bonsoir Ms. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 3.5/5

Tim H. Business - Confirmed reviews ALL

The construction noise at night is a real issue and needs to be better communicated. The quality of the room service is not worth what you are charging - it’s not bad, it’s just not that good. Otherwise it’s a very nice hotel that does the job well

Bonsoir Mr. H., Thank you for sharing your feedback and for rating your experience 70 out of 100. We are pleased that you otherwise enjoyed your stay and found Sofitel Sydney Wentworth to be a very nice hotel. We do, however, understand your frustration regarding the construction noise, particularly at night. As these works are outside the hotel’s control, we regret the disruption caused and appreciate your feedback that the potential impact should be communicated more clearly. We are also sorry that the quality of our in-room dining did not feel reflective of the price or the standard you expected. Your comments have been shared with our relevant teams for review. Thank you again for your constructive feedback, and we hope to welcome you back for a more comfortable experience. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Codi B. Couples - Confirmed reviews ALL

From the moment we arrived, Clifford at the entrance made us feel welcome. Easy check in, great service. Everyone was so eager to help us if we needed it. The beds were so comfortable - especially after the marathon. The best sleep in a long time

Bonsoir Ms. B., Thank you for your wonderful feedback and for rating your experience 100 out of 100. We are delighted that you had such a comfortable stay for the Sydney Marathon and that our Team made you feel welcome from the moment you arrived. A special thank you for recognising Clifford, we will be delighted to share your kind words with him. It is also wonderful to hear that our Sofitel MyBed provided some well-deserved rest after the marathon! Congratulations on completing such a fantastic achievement. We look forward to welcoming you back to Sofitel Sydney Wentworth for another memorable stay. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Katrina C. Business - Confirmed reviews ALL

What an absolutely beautiful place to stay The food was sensational. The rooms were so clean. Beds comfortable, breakfast accommodated everyone’s needs, fantastic customer service, quick check-in and check our valet parking. Couldn’t speak highly enough of the accommodation and the location.

Bonsoir Ms. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Other web-users rate our hotel

  • 1,707 reviews 9.5/10 Location
  • 3,236 reviews 6.3/10 Room
  • 3,671 reviews 7.9/10 Service
  • 34 reviews 6.2/10 WiFi
  • 1,410 reviews 4.9/10 Comfort
  • 1,224 reviews 6.6/10 Amenities
  • 1,049 reviews 7.6/10 Food
  • 768 reviews 7.8/10 Breakfast

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