Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 8,158 reviews

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Description

Hotel extras

  • Located in the heart of Sydney CBD

  • A historically significant building

  • The epitome of grandeur and elegance

  • Unique central garden courtyard

  • Conference and events venue for 1,100 delegates

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Begin your day with an indulgent buffet breakfast experience on Level 3 or in the comfort of your own room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  8,158 reviews

TripAdvisor Rating  4.0/5  6,663 reviews

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Eady check in and assisted by reception staff

Bonjour Ross, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager

Good location. Good, clean room

Customer review rating 4.5/5

Simon Couples - Confirmed reviews ALL

Spent one night as I was attending a show at opera house.

Bonjour Simon, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager

For the price paid ... not worth it

Customer review rating 0.5/5

Simeon O. Families - Confirmed reviews ALL

I understand renovations... but not with the price requested or paid. Sorry, I won't be back

Renovation issues, but a pleasant stay

Customer review rating 3.0/5

Daniel Couples - Confirmed reviews ALL

Pleasant and attentive staff. Hotel is currently under renovation, so that comes with its own set of adjustments, including reduced service hours for the lounge, bar and restaurant.

Bonjour Mr Daniel W., Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis Hoang Assistant Manager

Poor breakfast

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

The breakfast was really poorly organized with minimal options. Issues with clogged drain in our king suite as well.

Bonjour Anagha M., Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis Hoang Assistant Manager

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Other web-users rate our hotel

  • 1,756 reviews 9.4/10 Location
  • 3,700 reviews 6/10 Room
  • 4,007 reviews 7.8/10 Service
  • 42 reviews 6.7/10 WiFi
  • 1,505 reviews 5.1/10 Comfort
  • 1,364 reviews 3.9/10 Amenities
  • 955 reviews 6.8/10 Breakfast
  • 936 reviews 6.5/10 Cleanliness

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