The people were lovely especially the Italian waiter, he is an asset, he really cares about the customer.

As Accor members, The Sofitel Wentworth was our favourite hotel in Sydney. We really missed it during the time it became a quarantine Hotel. We were really looking forward to this stay. the reception staff was wonderful and gave us a Suite upgrade, very much appreciated. We enjoyed our stay but were a little disappointed by the fact the Club lounge had restricted opening hours, but the staff there were also very professional. Greatest problem was that the Garden Court restaurant was only open for breakfast. We understand that there is a shortage of staff but part of staying in the hotel is being able to dine and not have to worry about getting back!

I always enjoy the sincere ‘welcome back ‘ I receive and the genuine warmth when greeted at the desk. The hotel is located in a perfect spot and is always clean and relaxing after a hard days work.

All the xtras like slippers & so on was gone. No drink on arrival we had booked Room but then we found out we had breakfast so we went some days croissant not fresh, my husband had a 3 eggs omelette be lucky if if it was one egg it look dreadful. We had dinner there one night there were three people serving, the service was so bad at the end they told us to have the whole dinner free of charge which we refuse. I think we paid the drink

Staff were friendly. Disappointed that the 2 complimentary drink vouchers were not given to us when we checked in but left under our door late that night when we returned after our night out. Because of this the vouchers went to waste.

Lovely room, was upgraded to a room with a bath, which I valued whilst being away. Great bed, comfortable sized room and bathroom, good service and clean

Pleasant stay with all expectations met.

Overall ok but could be better

Food and service were terrible and not remotely refllective of a supposed 4 star hotel

Breakfast on reception at the ACA summit was insubstantial (orange juice in a shot glass and tiny croissant?) Hotel was freezing in temperature throughout the building Staff did not appear to be experienced and were rude at times during the ACA summit Tiny hotel room and cramped awkward bathroom

1.Before getting into the lift a Cleaning staff member passed and he had extremely bad body odour. or extremely smelly clothes. The smell took a long time to disappear. We were fortunate the cleaner had not been in our room as we are sure we would have asked for another room. This should have been picked up by his supervisor before he went to work. And should be part of an employees induction. 2. At the bar we were offered some Jatz biscuits (we had asked for peanuts). They were stale. 3. Bar staff were very slow and had trouble making a martini.

The room had no natural light, or airflow, the sink was blocked - and room service was non-existent. I tried to place room service orders on multiple occasions, and no one answered the phone.

The room was lovely. Staff were great. We found the room very dark and the lighting not sufficient.

Other than there being no one at the drop off to assist with lugage on the day we arrived the stay could not have been better. First time back since covid, a few small changes but generally as it always has been. We have already booked to come back

Have stayed here many times over many years. It's a very special place, very well located in good proximity to many of Sydney's places of interest. The entire stay from check in to check out is always excellent with all staff throughout the hotel ensuring a great guest experience.