Sofitel Sydney Wentworth Hotel 5 stars

After check in could not access wireless - had to call and then use conference login. Meals were good. Check out easy.

We stay during the torrential storm in Sydney, the hotel kept its ambiance and we enjoyed the afternoon sipping drinks and eating nibbles in the bar

lovely room and friendly staff, only im not sure its necessary to greet people with 'bonjour' in australia

It is a shame we only could spend one night as we have always enjoyed staying at the Wentworth. Overall and allowing for the heavy rain and winds we did have a relaxing and enjoyable stay.

Overnight stay to enjoy the city night scene. Great room, good service.

Greeted and looked after on arrival. Quick check in and bags delivered quickly. All my stay the staff I met were very friendly and helpful.

We expected a five star hotel and certainly didn't find that. No hot water at 7am on a Sunday morning. This is unthinkable for this standard of hotel. No welcome bottle of sparkling wine which was included in our package and after ringing reception it took over an hour to arrive which was far too late and we ended up having to leave it behind in the fridge when we checked out.

Our stay was good once with got pass the checking in process. I booked 3 rooms for 7 people but on checking in only 2 rooms were ready and we had to wait for another 1 & 1/2 hours for the 3 room only to find it had one queen bed for 3 people.

Our stay was extremely comfortable. Check in and check out was very efficient and your staff was friendly and welcoming. We will come again.

I stayed here to be close by to a work function I had to be at early in the morning, unfortunately it was so early I didn't take advantage of the complimentary breakfast. I should mention however, there was a card that welcomed a Mr ? Not me. Just thought you should be aware that my name was incorrect in the room

Enjoyed the stay at Sofitel Wentworth. Rooms are comfortable and staff are friendly. The amenities are good as was the food. The hotel is well situated for business at the harbour end of the CBD or for shoppers. I would stay there again.

Thanks for the champagne and birthday dessert . Club provided special extras.

it was a good stay room the fridge was a bit of a mess seems like they didnt really fully clean the room before i checked in and the billing system is a bit weird but it was a nice stay and the room service was super good, and so was the buffet breakfast

We stayed on one of the wettest weekends Sydney has had in years. The staff were very friendly and helpful with directions and umbrellas!!!

I was completely overwhelmed with my weekend getaway. Firstly, the price was so appealing, and the inclusions (Buffet breakfast and Club Sofitel access) were such a bonus - and I also took advantage of the $80 upgrade for food and beverages. Every member of staff greeted me with a "bonjour" -and were cheerful and courteous every time. The luxury room on the 16th floor was extremely comfortable, spacious and very well equipped. The only downside (beyond your control) was a Boiler issue on the Sunday morning - resulting in a cold shower. The Club Sofitel was absolutely wonderful - again helpful and attentive staff - the quality and abundance of the food and beverages offered was incredible! Also I booked at the Restaurant for dinner on Friday night - again the waitstaff were marvellous - the standard and presentation of the food and the charming atmosphere of the setting were all first class Given the atrocious weather, and breaking my umbrella and being soaked every time I had to go out the door - I chose the Sofitel, apart from the winning pricing offer - for the position, as I was attending a performance at the Sydney Opera House (I am a retired Opera Singer who worked for Australian Opera at the SOH for 27 years!) - I had hoped that you may consider providing (for purchase) plastic ponchos for such weather - but a small issue - Martin Place Station wasn't that far to run!! THANK YOU so much to every member of staff at your truly wonderful Hotel. I can't wait to return.