Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.1/5 7,408 reviews

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Description

Hotel extras

  • Ideally located in the vibrant heart of Sydney's CBD

  • Four unique dining venues

  • Premier destination for conferencing and events

  • Iconic pillarless Wentworth Ballroom

  • 5-star heritage listed hotel in the city centre

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  7,408 reviews

TripAdvisor Rating  4.0/5  6,695 reviews

Disappointed

TripAdvisor rating 1.0/5

DISAPPOINTEDSTU Couples - TripAdvisor review

The check in experience was very poor. At booking a month ago we had requested early checkin. However we were still waiting for our room at 4.30. We finally got access to the room at four pm and we had a wedding to attend at four thirty so this did not give us much time to get ready which caused unnecessary stress before this happy occasion.

Great stay as always

Customer review rating 5.0/5

Gordon L. Friends - Confirmed reviews ALL

as always seamless

Bonjour Mr. Gordon L., We delighted to welcome you back to stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive your positive feedback. As always, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Tran Assistant Manager - Front Office

good rest

Customer review rating 4.5/5

Kesh Business - Confirmed reviews ALL

room was good quite for a good rest

Bonjour Madhwan K., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Tran Assistant Manager - Front Office

excellent stay

Customer review rating 4.5/5

Rosemary Friends - Confirmed reviews ALL

shame you couldnt control the weather - location great, staff amazing

Bonjour, rosemary G., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William O'Shea Front Office Supervisor

Lovely renovated hotel

Customer review rating 5.0/5

Janelle Couples - Confirmed reviews ALL

We stayed here to checkout the finished renovation. We weren’t disappointed, level 5 looks amazing! We also had a lovely junior suite, thanks to my Accor Plus membership. My loyalty was acknowledged on arrival and we enjoyed the stay immensely. However, I’m not sure about the self serve check in/ out in 5 star hotels or the Whatapp messages. It looses that personal touch and know like clicking links these days!

Bonjour, Janelle A., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William O'Shea Front Office Supervisor

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Other web-users rate our hotel

  • 1,607 reviews 9.2/10 Location
  • 3,350 reviews 6.1/10 Room
  • 3,626 reviews 7.7/10 Service
  • 32 reviews 6.9/10 WiFi
  • 1,369 reviews 4.8/10 Comfort
  • 1,349 reviews 3.7/10 Amenities
  • 801 reviews 6.2/10 Cleanliness
  • 792 reviews 6.5/10 Breakfast

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