Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 6,975 reviews

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Description

Hotel extras

  • Prime location in Sydney's CBD, near shopping, dining, and iconic attractions

  • Fully refurbished in 2024, offering a fresh take on classic 5-star luxury

  • Four distinct dining venues with local flavours and French-inspired cuisine

  • Heritage-listed hotel blending timeless elegance with modern sophistication

  • Iconic pillarless Wentworth Ballroom for unforgettable events and weddings

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  6,975 reviews

Customer review rating 5.0/5

Jo-anne G. Couples - Confirmed reviews ALL

We had a wonderful stay. Staff were very welcoming and helpful. We particularly enjoyed the Delta Rue Restaurant. Looking forward to staying again.

Bonjour Mr. G., Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, welcoming staff, and the Delta Rue Restaurant exceeded your expectations. We look forward to welcoming you back on your next visit. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 2.5/5

Martin T. Business - Confirmed reviews ALL

water went everywhere outside the shower and was wet for the whole stay.. really not great for the room that I booked.

Bonjour Mr. T., Thank you for sharing your feedback with us. We truly appreciate your comments and use them to continually improve our service. Suzanne, our Guest Experience Executive, would like to discuss your review with you and assist further. We would kindly ask you to reply to this email at your convenience so she can follow up directly. Your feedback is very important to us, and we would value the opportunity to address your concerns. We look forward to hearing from you soon. Kind regards, Sofitel Sydney Wentworth

Customer review rating 4.0/5

Samantha C. Couples - Confirmed reviews ALL

Great location, friendly staff, clean rooms, nice bars, great buffet breakfast. A little delayed in check in not having the room ready well past check in time, that’s why only an 8/10 but otherwise a very comfortable and happy stay.

Bonjour Ms. C., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location, staff, and breakfast offerings. We apologise for the delay in your check-in. Your comments will be valuable in enhancing our services. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 4.0/5

Christopher H. Business - Confirmed reviews ALL

Our room was not available until after 3 pm even though other guests that arrived after us were able to check into their rooms. Our room was good but the double doors on the bathroom were difficult to use and loud to close so my wife and I were waking each other up at night.

Bonjour Mr. H., Thank you for your feedback regarding your recent stay. I apologise for the inconvenience you experienced with the timing of your room availability and the bathroom doors. We strive to provide a seamless experience for all our guests, and your comments have been noted as we continuously work to enhance our services. We appreciate your understanding and hope to welcome you back for an improved experience in the future. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 4.0/5

David C. Business - Confirmed reviews ALL

Initial issues with jammed toilet door , soft pillows and locked balcony Once resolved fine

Bonjour Mr. C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location. We appreciate your understanding regarding the initial inconveniences you faced, and we are glad that they were resolved to your satisfaction. Warm regards, Chaerim Kim Front Office Supervisor

Other web-users rate our hotel

  • 1,575 reviews 9.3/10 Location
  • 3,026 reviews 6.3/10 Room
  • 3,350 reviews 8/10 Service
  • 29 reviews 6.8/10 WiFi
  • 1,340 reviews 4.8/10 Comfort
  • 1,109 reviews 6.2/10 Amenities
  • 949 reviews 7.4/10 Food
  • 940 reviews 7.5/10 Vibe

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