Sofitel Sydney Wentworth Hotel 5 stars

Disappointed we didn’t get to the Westpac outdoor cinema as planned on our package because of really bad weather but we rested up and all the staff are lovely.

Always a pleasure staying at Sofitel.

I’ve stayed here many times before and never had an issue, it is my preferred hotel in Sydney but unfortunately I won’t stay there again. The quality of the bed provided was so poor I had to lie sideways across the bed to prevent falling out. I’m not sure if it was damaged, if an exceptionally large person slept there the night before or what the issue was but if you lay on one side or the other the bed slopes to the floor with a ridge in the middle. I had to lie sideways across the ridge to prevent feeling like is was sleeping on a slope. Whilst everything else about the hotel is great the main role of a hotel is sleep and if that is poor then the whole experience is poor.

Our stay with you was very good. The staff did a very good job , very commendable, although the weather did not agree with us. Till next time .

As always we enjoyed our stay, but the service was not as good as it usually is, waited one hour for cup of coffee in Club for afternoon tea, the club was busy but there should have been more staff, also breakfast service fist day was not as good either, second day we arrived early and excellent service

All was going very well until checkout when I was advised that I owed money for one breakfast. This was eventually prove wrong and was rectified. However, I found this to be quite disconcerting given that I have always ensured any amounts owing are promptly paid. The whole process of checking out was delayed substantially.

the service was excellent, all staff very courteous, a great deal with breakfast and all food was delicious.

Everything was good staff very helpful in finding places to go and good dinner recommendations. Room clean and updated

I stayed one night at the hotel. I returned to the hotel at 10.40pm from a function. I wanted to get a beer, but the guy behind the bar told me it was closed. There were still about 10 people in the bar then, in 2 groups.. Are we still in the 1960's?..

Friendly professional staff

Luxury Escape package with club room. As Accor Gold members we have previously stayed at the Wentworth and used their Club Room and always enjoyed both the food and the atmosphere. This occasion we found the staff lovely as always but the food choices particularly for afternoon tea and pre dinner was very poor. Limited selection and not very appertising.

Room and service has been great, everything was clean and comfortable. Restaurant service was great however the kitchen output was below the expectation. we spent $ 200 on a dinner for 2 and it was dissapointing, the steak was average (pub meal alike), chips were overdone, sprout thing with some cream was burnt on a BBQ and the mix is simply disguisting. My friend had chicken which was presented buitifully but tested like rubber. Dropped the ball big time...i wont be dinning in your hotel again. Will take it elsewhere. Other than that the room and hospitality meets the expectation. Br M

The check in experience wasn't the greatest, front desk did not have my Accor membership number associated with my stay and then I was charged for mini bar which I did not use (still waiting for the refund). The room was great, no complaints there, and I was very impressed with the gym facilities.

After check in could not access wireless - had to call and then use conference login. Meals were good. Check out easy.

We stay during the torrential storm in Sydney, the hotel kept its ambiance and we enjoyed the afternoon sipping drinks and eating nibbles in the bar