Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 2,604 reviews

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7 to 9 York Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,604 reviews

TripAdvisor Rating  3.0/5  23 reviews

Very good location

TripAdvisor rating 4.0/5

Niels S TripAdvisor review

The hotel is located very centrally and walking distance to everything. We had a room with terrace and that was super nice. Good service. Nice breakfast. Clean and nice room. We had no problems and everything worked well. Restaurant is small and crowded.

great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

great location, good breakfast, beautiful staff

Dear Cirstie, We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Padilla Front Office Manager

well located

Customer review rating 3.0/5

Greg Couples - Confirmed reviews ALL

Check in & check out had no real interest in me as a customer or accor member . Person jut filled in the details on the screen with no interaction. Lady that came up to the room in case did not work was friendly

Dear Greg, Thank you for taking the time to share your feedback. We sincerely apologize for the lack of interaction during your check-in and check-out experience. We truly value each of our guests and aim to make every moment of their stay welcoming and personable. It’s clear we fell short in this instance, and for that, we are sorry. Your comments are important to us, and we’ll be reviewing our processes to ensure a more engaging and attentive experience for all guests in the future. We hope to have the opportunity to welcome you back and provide a more memorable stay. Sincerely, Patrick Padilla Front Office Manager

Average stay

Customer review rating 3.0/5

Craig Business - Confirmed reviews ALL

I tried to ring reception - found the phone cord out of the socket - could not find the socket to plug back in. The shower base flooded - lifted the cover and the shower drainage hole was filled with hair. The room next door had a family in the room, I could clearly hear them through the walls. The oldest boy wishes to get a fade haircut - this is how clearly I could hear the conversation.

Great location

Customer review rating 4.0/5

H M. Solo - Confirmed reviews ALL

I've stayed here a few times over the years and always had a good experience. The self-check-in was pretty easy to do, but there was a bit of confusion about checking out.

Dear Zoe, Thank you for your continued loyalty and for taking the time to share your feedback. We are delighted to hear that you’ve had positive experiences with us in the past. We apologize for the confusion you encountered during your check-out process. We understand how important a smooth departure is and will review our procedures to ensure clearer communication and a more seamless experience for all guests in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Padilla Front Office Manager

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Other web-users rate our hotel

  • 1,560 reviews 9.4/10 Location
  • 2,098 reviews 6.4/10 Room
  • 1,659 reviews 7.5/10 Service
  • 65 reviews 3/10 WiFi
  • 1,023 reviews 4.7/10 Comfort
  • 867 reviews 5.9/10 Cleanliness
  • 517 reviews 3.3/10 Amenities
  • 431 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.