Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 2,455 reviews

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Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,455 reviews

TripAdvisor Rating  3.0/5  17 reviews

Good stay

Customer review rating 5.0/5

Larraine Business - Confirmed reviews ALL

Friendly great I g from staff very helpful

Dear Larraine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and staff was helpful. I acknowledge your comments on the plates storage and passed on to the Restaurant Manager to explore any alternative options. Thank you again for your kind review and we hope to see you again very soon. Sincerely, Johnny Sanaullah Front Office Manager

Nice hotel, great customer service.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

There were wee drips on the toilet seat and a little bit of poo still in the toilet on arrival.

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

My experience was fine. It was a little inconvenient that I didn't have the option to charge my room service to the room when attempting to order from the QR code in the room. I had to go down to the lobby and order it there so it could be charged to my room. Also I ordered the schnitzel which didn't indicate on the menu that it came with chips so I ordered the side of chips which in the end I didn't really need. I also tried to call the hotel twice before I got there and I tried to call reception twice and the restaurant once from my room but no one ever answered the phone. The staff I dealt with during my time there were really good and very helpful and the room was very clean and comfortable.

Information not readily available

Customer review rating 3.0/5

Plw Solo - Confirmed reviews ALL

The concierge was not familiar with local restaurants. It was difficult to find any information about the hotel facilities. Cheap coffee and tea in the room. Room was comfortable. Reception staff were helpful at the self check in. Was well located for darling harbour, the rocks and circular quay. Reasonable hotel in a good location. Easily accessed from Wynard station.

Lovely stay

Customer review rating 4.5/5

Rita Business - Confirmed reviews ALL

It was a loveley stay, the bed was the best I'd slept on while away from home.

Dear Rita, We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am really glad to know that you had the best sleep away from home. I have noted your comments on breakfast items, and I will pass that to our Head Chef to explore more options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Sanaullah Front Office Manager

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Other web-users rate our hotel

  • 1,502 reviews 9.5/10 Location
  • 2,051 reviews 6.3/10 Room
  • 1,595 reviews 7.5/10 Service
  • 58 reviews 2.6/10 WiFi
  • 1,007 reviews 4.8/10 Comfort
  • 846 reviews 6.1/10 Cleanliness
  • 524 reviews 3.2/10 Amenities
  • 408 reviews 6/10 Breakfast

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