Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 3,157 reviews

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Novotel Sydney City Centre - Image 1
Novotel Sydney City Centre - Image 2
Novotel Sydney City Centre - Image 3
Novotel Sydney City Centre - Image 4
7 to 9 York Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our spacious Standard Twin Room with 2 double beds makes an excellent city centre base for up to four guests. Perfect for exploring Sydney together, early morning chats and late-night TV shows. Who's going to put the kettle on?

  • Views:

    City View

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 4 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Double bed(s)
  • Views: City View
See availabilities

Comfort and convenience await with an Accessible Double Room. A double bed and blackout curtains ensure a replenishing night's sleep. With wide bathroom doors and a roll-in shower, this room has all the ingredients for a smooth stay.

  • Views:

    City View

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Enjoy space, comfort and convenience with a Superior King Room with a park and city view. Whether you're enjoying your break or attending a conference, our superior beds with premium linen will ensure you're rested and ready to conquer the day.

  • Views:

    City View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Spacious and sophisticated city and park facing Superior Twin Room with bespoke timber finishing featuring 2 double beds and complimentary Wi-Fi. Enjoy amenities such as a private bathroom with a walk-in shower, hairdryer and smart TV with Chromecast.

  • Views:

    City View

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Survey the city below from your spacious Executive King Room. Pour yourself a morning coffee. Stimulate your senses with the sustainable amenities in your walk-in shower and plush rob available for your convenience. The ideal stay in Sydney CBD.

  • Views:

    City View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Travelling with a friend? Enjoy time together and your own space. With two double-size beds and plush robs that will wrap you in next-level comfort and a view of the park or bustling CBD district below, perfect pitstop for your Sydney getaway.

  • Views:

    City View or Park view

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Located on level 3, work, rest and play in space and style. With a luxurious king-size bed, extra floor space to move around and glorious views of Wynyard Park from a private balcony, there's no better place to stay in Sydney.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 70'/178 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Suite

One Bedroom Suite

Photo out of - One Bedroom Suite

Say G'day to space and sophistication with a One Bedroom Suite. Leave your loved one to sleep undisturbed in the king bedroom as you fill your bottle at the wet bar and head out to cave a cup of coffee in the living area.

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Suite

Superior One Bedroom Suite

Photo out of - Superior One Bedroom Suite

Our Superior One Bedroom Suites have a separate bedroom and spacious living area with kitchenette, so they are the perfect base for your Sydney getaway. Enjoy a warm shower, then pull on a fluffy robe and order a cocktail from room service.

  • Views:

    City View

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Studio/kitchenette
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Telephone
Fax +61000000
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 283 rooms
  • 4 rooms for people with reduced mobility
  • 2 connecting rooms
  • 283 non-smoking rooms
  • 22 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Indonesian
  • Japanese
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Well-being

Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 31.38 € 50 AUD Per day

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BIRDIE BAR & BRASSERIE

Photo out of - BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Cooking style
European
Capacity
60
Accessibility
Accessible service
7 to 9 York Street, 2000 Sydney, Australia
Telephone +61 2 7255 2300
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Indulge in a scrumptious full buffet breakfast showcasing a selection of hot and continental delights, featuring eggs, a bakery section, a juice station, cereals, yogurts, barista made coffees and more at Birdie Bar & Brasserie.

Keep working out even when you're away. Lift weights, put in some paces on the treadmill or gear up for a great ride on the Peleton. Need motivation? Our bikes are linked to the Accor loyalty programme you'll earn points as you exercise!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,157 reviews

Customer review rating 4.5/5

Michael W. A. Business - Confirmed reviews ALL

Dear Michael W. A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and the modern design of our rooms. It is always rewarding to know that our efforts in maintaining high standards are recognized by our guests. We look forward to welcoming you back to Novotel Sydney City Centre in the future. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Lewis M. Solo - Confirmed reviews ALL

Dear Lewis M., Thank you for your feedback. We are pleased to hear that you had a generally positive experience and appreciate your understanding regarding the plumbing issue. Your comments will be taken into consideration as we strive to enhance our services. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Kramer P. Business - Confirmed reviews ALL

Dear Kramer P., Thank you for your kind words regarding the cleanliness and efficiency of our hotel. We are delighted to hear that you found your room well appointed. Your feedback is greatly appreciated. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Teigan B. Business - Confirmed reviews ALL

Dear Teigan B., Thank you for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you appreciated our central location, the cleanliness, and the spaciousness of your room. It is also gratifying to know that our team provided you with exceptional service. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back for another enjoyable stay in the future. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Lily K. Families - Confirmed reviews ALL

Dear Lily K., Thank you for your kind words regarding our staff and the cleanliness of your room. I appreciate your feedback about the shower design and will ensure it is noted for future improvements. Your satisfaction is important to us. Regards, Stav.I Guest Experience Executive

Dear Michael W. A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and the modern design of our rooms. It is always rewarding to know that our efforts in maintaining high standards are recognized by our guests. We look forward to welcoming you back to Novotel Sydney City Centre in the future. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Lewis M. Solo - Confirmed reviews ALL

Generally very good let down by the plumbing. Sam very understanding.

Dear Lewis M., Thank you for your feedback. We are pleased to hear that you had a generally positive experience and appreciate your understanding regarding the plumbing issue. Your comments will be taken into consideration as we strive to enhance our services. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Kramer P. Business - Confirmed reviews ALL

I found the hotel to be very clean and efficient. Room was well appointed.

Dear Kramer P., Thank you for your kind words regarding the cleanliness and efficiency of our hotel. We are delighted to hear that you found your room well appointed. Your feedback is greatly appreciated. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Teigan B. Business - Confirmed reviews ALL

Everything was so beautiful, clean, quiet and well thought out. The staff were incredible, the room is spacious and relaxing. And the location is perfectly situated within walking distance to everything from all your luxury high end stores to circular Quay, and the Rocks. I will be staying here again and again. And the price is excellent considering the location and quality of the space.

Dear Teigan B., Thank you for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you appreciated our central location, the cleanliness, and the spaciousness of your room. It is also gratifying to know that our team provided you with exceptional service. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back for another enjoyable stay in the future. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Lily K. Families - Confirmed reviews ALL

Lovely staff - cannot fault them! Nice clean room. Only negative was the shower water sprayed everywhere as a result of the shower design.

Dear Lily K., Thank you for your kind words regarding our staff and the cleanliness of your room. I appreciate your feedback about the shower design and will ensure it is noted for future improvements. Your satisfaction is important to us. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Chenicheri N. Business - Confirmed reviews ALL

This was a perfect stay compared to my previous stay. The upgrade was excellent and had water pressure in the shower. The previous stay the water pressure was very low and I was advised it was legally acceptable pressure. Was a false answer as the suite had great pressure.

Dear Chenicheri N., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the upgrade and found the water pressure satisfactory. Your comments about your previous experience are noted, and we appreciate your understanding of our policies regarding water pressure standards. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Luisa B. Couples - Confirmed reviews ALL

Great location and great food options at the restaurant

Dear Luisa B., Thank you for your kind words regarding our location and restaurant offerings. We are delighted to hear that you enjoyed your experience at Novotel Sydney City Centre. Your feedback is greatly appreciated, and we hope to welcome you back soon. Regards, Stav.I Guest Experience Executive

Customer review rating 3.0/5

Chad B. Business - Confirmed reviews ALL

We had a group dinner downstairs and between 9 of us, dinners were brought out over approximately 1 hour. 1 dinner order was omitted.

Dear Chad B., Thank you for your feedback regarding your recent dining experience. I apologize for the delays and the missing order during your group dinner. Your comments are valuable and will be shared with the team to enhance our service in the future. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Crispin J. A. Couples - Confirmed reviews ALL

We need to f/up complimentary wine bottle, request for slippers , extra room trash can which was never given till departure

Dear Crispin J. A., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location. We regret that your requests for amenities were not fulfilled during your visit. Your concerns will be reviewed to enhance our service in the future. Best regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 3.5/5

Kristina V. Couples - Confirmed reviews ALL

A close walk to Wynyard station, great bars and restaurants. The bed was very comfortable and room was fairly clean - house keeping need to pay more attention to the tables in the room and make sure they're wiped down between guests.

Dear Kristina V., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and the comfort of our beds. I will ensure that your observations regarding housekeeping are communicated to the team for further improvement. Regards, Stav.I Guest Experience Executive

Customer review rating 4.0/5

Janjira T. Couples - Confirmed reviews ALL

Good size for two people and a great location for access to transport. Very happy to stay there again next time.

Dear Janjira T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location and found the accommodations suitable for you. We look forward to welcoming you back on your next visit. Best regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 5.0/5

Catherine O. Families - Confirmed reviews ALL

I have been to this hotel when it was previously the Wynyard Travelodge and was pleasantly surprised at how well it had been updated. Very modern foyer and so was our room. Plus spotlessly clean.

Dear Catherine O., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our modern decor and cleanliness. Your positive remarks motivate us to continue providing excellent service to our guests. Regards, Stav.I Guest Experience Executive

Customer review rating 3.0/5

Rowan F. Families - Confirmed reviews ALL

Bar and dinning was great. Location good. Staff good. Downsides: room service terrible - did not vacuum or wipe down table (we had two small kids who leave a mess, I would have vacuumed and wiped tables myself if I had access cleaning products/equipment), didn’t change sheets, left gloves in the bathroom one time, didn’t replace all towels one day. Rooms were fine but pretty small. Water from shower sprayed out onto the floor making it very wet and even running into the carpet. Was hard to prevent - poorly designed

Dear Rowan F., Thank you for sharing your feedback regarding your recent stay at Novotel Sydney City Centre. I am pleased to hear that you enjoyed our bar and dining facilities, as well as the location and service provided by our staff. However, I sincerely apologize for the shortcomings you experienced with our room service and housekeeping. Your comments regarding the cleanliness and maintenance of your room have been duly noted, as they are important for improving our guest experience. I also regret the inconvenience caused by the shower design. We appreciate your insights, which will help us evaluate our services. Regards, Stav.I Guest Experience Executive

Customer review rating 2.5/5

Maurice M. Solo - Confirmed reviews ALL

When I went to use one of the towels, there were clumps of long black hair in it. I've very surprised as to how someone could have folded the towel and noticed it.

Customer review rating 4.0/5

Jon E. L. Families - Confirmed reviews ALL

I stay for two nights the location was nice. Room was clean. The breakfast buffet little options and why they served a ice cold boiled egg in the morning. I try 4 egg its all ice cold egg straight from fridge. But over all nice hotel

Dear Jon E. L., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location and found your room to be clean. Your comments about the breakfast options and temperature of the eggs will be noted for consideration in future offerings. Regards, Stav.I Guest Experience Executive

Customer review rating 4.5/5

Dennis C. Families - Confirmed reviews ALL

Novotel Sydney City Centre hotel is in a great location right next to the Wynyard station. Transportation to/from the hotel is very convenient. The hotel itself is clean and comfortable. It is within easy walking distance to both Barangaroo and Circular Quay. There is even a nice pedestrian tunnel to Barangaroo via the Wynyard station.

Dear Dennis C., Thank you for your kind feedback regarding your recent stay at Novotel Sydney City Centre. We are delighted to hear that you appreciated our central location and found the hotel clean and comfortable. It is wonderful to know that the convenience of transportation and nearby attractions enhanced your experience. We look forward to welcoming you back on your next visit to Sydney. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Jayden P. Couples - Confirmed reviews ALL

We had an awesome stay! Sam and his team were amazing! Perfect location for us to everything we needed!

Dear Jayden P., Thank you for your kind words regarding your stay at Novotel Sydney City Centre. We are delighted to hear that you enjoyed our prime location and that our team, especially Sam, contributed to your experience. Your feedback is invaluable to us. Regards, Stav.I Guest Experience Executive

Customer review rating 4.5/5

Kerri G. Families - Confirmed reviews ALL

Lovely room, thank you for the upgrade.Buffet breakfast was delicious but for me I would've liked more egg dishes.

Dear Kerri G., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your room and the warm welcome from our team. We appreciate your feedback about the buffet breakfast and will take it into consideration for future improvements. Regards, Stav.I Guest Experience Executive

Customer review rating 5.0/5

Matt J. Couples - Confirmed reviews ALL

The staff were so welcoming, helping us with locating the parking and checking in. The room was clean and tidy with all the amenities we needed. The location was great with being just a short distance to the harbour. Great stay

Dear Matt J., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our welcoming staff and the cleanliness of your room. It is always rewarding to know that our location added to your enjoyable experience. Regards, Stav.I Guest Experience Executive

Customer review rating 4.5/5

Corey M. Couples - Confirmed reviews ALL

Amazing hospitality and amazing location

Dear Corey M., Thank you for your kind words regarding our hospitality and location. We are delighted to know that you enjoyed your stay and found our hotel well situated. Your positive feedback is greatly appreciated. Regards, Stav.I Guest Experience Executive

Other web-users rate our hotel

  • 1,573 reviews 9.4/10 Location
  • 1,942 reviews 6.4/10 Room
  • 1,735 reviews 8.2/10 Service
  • 55 reviews 4.4/10 WiFi
  • 922 reviews 4.5/10 Comfort
  • 777 reviews 6.6/10 Cleanliness
  • 511 reviews 7.1/10 Breakfast
  • 369 reviews 4.8/10 Amenities

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