Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 3,224 reviews

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Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,224 reviews

Customer review rating 0.5/5

Annette S. Business - Confirmed reviews ALL

Carpet in room was stained from flooding, uht milk not replenished each day, no tax invoice provided from room service booked, self check-in was a souless unwelcoming experience.

Dear Annette S., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the condition of the carpet in your room and the inconvenience caused by the lack of replenishment of UHT milk. I also regret that your self-check-in experience did not meet your expectations and that you did not receive a tax invoice for your room service. Please note I have resent your invoice accordingly and ensured our housekeeping team are well aware of what you experienced. Your comments are valuable, and we will take them into consideration for future improvements. Kind Regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 5.0/5

Carol M. Couples - Confirmed reviews ALL

It was a last minute booking trough the ALL app. It was such a great stay. The room was clean and comfortable. The service of the staff was amazing and the birdie is convenient and fantastic for a wine or coffee the next morning. The gym facilities were fantastic as well . I was surprised at how great this little hotel was in the middle of the city. I really enjoyed my stay.

Dear Carol M., Thank you for your kind words regarding your recent stay at Novotel Sydney City Centre. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It brings us great joy to know that our staff provided you with exceptional service and that you appreciated our gym facilities and the Birdie café. Your positive feedback encourages us to continue delivering memorable experiences for our guests. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 5.0/5

Leslie J. M. Couples - Confirmed reviews ALL

Walking distance to station, Barangaroo, Circular Quay and quality shops.

Dear Leslie J. M., Thank you for your positive feedback regarding our hotel's location. We are pleased to hear that you enjoyed the convenience of being close to key attractions and shopping areas. Your satisfaction is important to us, and we hope to welcome you back in the future. Kind Regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 4.0/5

Scott G. Solo - Confirmed reviews ALL

Stayed over the weekend, Close to the rocks, Had some friends join me for a nice sunday lunch at Birdies

Dear Scott G., Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location and had a wonderful time during your stay, including lunch at Birdies. We look forward to welcoming you back for another enjoyable experience. Best regards, Novotel Sydney City Centre

Customer review rating 5.0/5

Johan L. Friends - Confirmed reviews ALL

I would like to commend Sam. You are lucky to have Sam. He is very charming and helpful.

Dear Johan L., Thank you for your kind words regarding our location and for recognizing Sam's exceptional service. We are delighted to hear that his charm and helpfulness contributed to your experience. Your feedback is greatly appreciated. Best regards, Novotel Sydney City Centre

Other web-users rate our hotel

  • 1,602 reviews 9.4/10 Location
  • 2,043 reviews 6.3/10 Room
  • 1,793 reviews 7.7/10 Service
  • 78 reviews 3/10 WiFi
  • 960 reviews 4.7/10 Comfort
  • 823 reviews 6/10 Cleanliness
  • 515 reviews 6.4/10 Breakfast
  • 376 reviews 4.4/10 Amenities

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