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ibis Sydney King Street Wharf Hotel 3 stars

Customer review rating 4.1/5 5,179 reviews
ibis Sydney King Street Wharf
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+ 12 Services
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Room 1

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Hotel extras

We are changing our exterior into a bright new façade. All works will be carried out externally and we do not anticipate any considerable noise, Mon-Fri 8AM-5PM. We recommend using the sheer and block out blinds to preserve your privacy during your stay.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • Copy/print service available

Hotel location

ibis Sydney King Street Wharf

22 Shelley Street
King Street Wharf
2000
sydney
australia

Tel: +61280450000

Fax: (+61)2/82430777

Contact email

Check-in from 14h00

Check out up to 11h00

  • WYNYARD STATION :   CITY CIRCLE WYNYARD STATION

  • By plane

    KINGSFORD SMITH SYD At 16km / 9.94 miles

  • By boat

    KING STREET WHARF At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 2km / 1 miles

  • By train

    WYNYARD STATION At 0.4km / 0.25 miles

GPS :-33.86679, 151.20256

Our accommodations

Offering Standard and Superior accommodation options, ibis Sydney King Street Wharf provides all that is needed for a great stay. The hotel's 91 compact and contemporary rooms feature comfortable bedding, a modern ensuite, 43 inch smart TV, WiFi, air conditioning and mini bar fridge.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 10m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 12m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room 1 Queen Bed & Chaise

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

LOT 51 LOUNGE AND BAR

Photo non contractuelle / Strictly non binding

Lot 51 serves a café style continental à la carte breakfast, all designed for takeaway to get our guests on their way for the day ahead. At midday, Lot 51 transforms into the perfect bar for craft beers, great wine or indulging in evening cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sydney King Street Wharf

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,179 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,274 reviews

A well-located but average hotel

Customer review rating 4.1/5

David Business - 16/02/2020 Confirmed reviews ALL

The hotel is well-located and easy to get to. It's clean and the staff is friendly. However compared to other Ibis hotels I've stayed at, it isn't of the same standard. My standard queen room was more of a shoebox. The breakfast wasn't a buffet. It was "made" to order but more of a "get the bread warmed up in the microwave" quality. The French toast wasn't a French toast. The quality of the bread was below average. Very disappointing. Given the difference in price between a night and a night including breakfast, I was expecting a better quality.

Great location

Customer review rating 4.1/5

Shon Couples - 16/02/2020 Confirmed reviews ALL

Simple but comfortable

Dear Shona, Thank you for your great review. I am glad that you enjoyed the location of the hotel and overall you had a comfortable stay. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Asistant Manager

Well located friendly staff

Customer review rating 4.1/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Good position for our weekend - very friendly staff - lounge/breakfast room very handy

Dear Jennifer, Thank you for your wonderful review. We very much appreciate your comments regarding your stay at the Ibis Sydney King Street Wharf. Thank you for highlighting our staff as It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Was Ok the basin in my bathroom was blocked and took a while to empty.

Customer review rating 4.1/5

Neill T. Business - 13/02/2020 Confirmed reviews ALL

Stay was OK Hotel aware of my specific preferences which was good as I've stayed here before. Unfortunately the basin in my bathroom was semi-blocked resulting in water not emptying correctly. Despite me reporting this twice during my stay it was not satisfactorily resolved and in fact the drain in the basin was very dirty when I investigated myself which was off putting.

Dear Neill , Thank you for being a loyalty member with Accor Hotels and thank you for taking the time to tell us about your experience at the ibis Sydney King Street Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our maintenance has been alerted to the issues you have raised and are following up. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moushumi Sharmin, Assistant Manager

Short business trip

Customer review rating 4.1/5

Helen Business - 11/02/2020 Confirmed reviews ALL

Great as usual - always feels like a home from home.

Dear Helen, Thank you for being a loyalty member with Accor Hotels and thank you so much for your amazing review as always.We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback.We look forward to your next stay. Sincerely, Moushumi Sharmin, Assistant Manager

well located

Customer review rating 4.1/5

Alvin R. Business - 11/02/2020 Confirmed reviews ALL

overall, it's was a great stay

Dear Alvin, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

good location

Customer review rating 4.1/5

Daniel Business - 11/02/2020 Confirmed reviews ALL

very quick business trip and hotel had all the facilities that I required

Dear Daniel, Thank you for your wonderful review. I am glad that you enjoyed your stay. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Great Location

Customer review rating 4.1/5

Megan A. Couples - 11/02/2020 Confirmed reviews ALL

We stayed at the Ibis, it was close to Darling Harbour and not too far from Circular Quay. The rooms were clean and modern. Would stay again.

Dear Daniel , Thank you for your great review. I am glad that you enjoyed the location of the hotel. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. We look forward to your next stay. Sincerely, Moushumi Sharmin Assistant Manager

Well located, very friendly and helpful staff

Customer review rating 4.1/5

Mirco Friends - 11/02/2020 Confirmed reviews ALL

Your staff were most helpful and friendly. A pleasure. The room was well appointed and presented. There was however a leak about the base of the toilet and the bathroom floor wet.

Dear Mirco L., We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry however to hear about the issues you faced with water leakage from toilet, I hope this did not cause you too much discomfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

Ok stay

Customer review rating 4.1/5

Rach Business - 10/02/2020 Confirmed reviews ALL

I had an okay 3-week stay and I can say that the room is suitable for a solo traveler as it is quite small. I just wished that free mineral water would be provided as well as other basic toiletries such as toothbrush and cotton buds. Moreover, I also noticed that housekeeping cleans the visible areas only, as during my whole stay it was super dusty under my bed. The upside is that the staff are very accommodating!

Dear Rachelle, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback for our staff member and I am sure Jacky will be thrilled to know about it. In regard to the housekeeping issue I am truly sorry and that is not acceptable and that I will make sure to share your comments with all of the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

Handy location

Customer review rating 4.1/5

Helen M. Friends - 10/02/2020 Confirmed reviews ALL

Stayed with friends

Dear Helen, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

Great location, friendly staff

Customer review rating 4.1/5

E. Business - 09/02/2020 Confirmed reviews ALL

The staff were all friendly and helpful. The facilities and room were very clean and tidy. I also pre-paid for breakfast - the food and coffee were both nice. It was unusual how breakfast is served (in take-away containers). While this was very convenient, I think it could be better communicated at check-in how the system works. My room was very clean and tidy. My only issue was with the TV - not overly important as I don't watch a lot of TV, and it was definitely user error - I just couldn't figure out how to make the picture full screen! Perhaps some clear written instructions would be helpful.

Dear Musco, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to investigate your comments regarding the issues with the TV, as this is not indicative of the service that we strive to provide our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regarding Nikhil Hiremath Assistant Manager

great location, very friendly team, very clean

Customer review rating 4.1/5

No N. Business - 08/02/2020 Confirmed reviews ALL

when ever I stay with the team at IKSW I always feel I am amounts family and friends. the team are welcoming thank you

Dear Julie, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

Comfortable and Convenient

Customer review rating 4.1/5

Andrew Couples - 06/02/2020 Confirmed reviews ALL

We liked the friendly staff, clean and comfortable room, convenient location and reasonable pricing. The staff were always courteous and helpful. The location was convenient to restaurants, Barangaroo Ferry and a short walk to Wynyard Station and the Light Rail. Price was competative with other accommodation around Sydney CBD.

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back again. Sincerely, Moushumi Sharmin , Assistant Manager

Great location for sightseeing.

Customer review rating 4.1/5

Derricks Solo - 06/02/2020 Confirmed reviews ALL

The room was basic as I expected, but was clean and the bed was very comfortable. (Tip: book bed and breakfast its worth it) located only a few metres from Darling harbour . staff were very helpful.

Dear Derrick, Thank you for your wonderful review. I am glad that you enjoyed your stay. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. We hope to welcome you back again. Sincerely, Moushumi Sharmin, Assistant Manager

Well located and good location

Customer review rating 4.1/5

Gavin B. Couples - 06/02/2020 Confirmed reviews ALL

We enjoyed our stay and would only be to happy to stay again on our next visit to Sydney

Dear Frederick, Thank you for your great review. I am glad that you like the location of the hotel and overall you enjoyed your stay. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. We look forward to your next stay. Sincerely, Moushumi Sharmin, Assistant Manager

Friendly and helpful staff

Customer review rating 4.1/5

Jean H. Solo - 06/02/2020 Confirmed reviews ALL

Thoroughly enjoyable! The only thing I missed having was a safe in my room

Dear Jean, Thank you for your review. We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf and It is always a pleasure to receive positive feedback. Just letting you know for future reference that we do provide the safe upon request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moushumi Sharmin, Assistant Manager

So worth it

Customer review rating 4.1/5

Lauren Couples - 05/02/2020 Confirmed reviews ALL

Staff were extremely friendly. Great location. Very clean rooms

Dear Lauren , We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

Above Expectations

Customer review rating 4.1/5

Ross Families - 04/02/2020 Confirmed reviews ALL

We were sightly apprehensive when booking the 11sqm rooms at this hotel for our 3 night Australia Day weekend break but we couldn't walk past the price or the location. Fortunately a lovely welcome and a platinum upgrade to a Luxury King dissolved ALL our concerns. We had a fantastic time and the staff could not have been friendlier. Welcome drinks, room upgrade, free (Plat) breakfast, and handwritten note from management all without prompting - I thoroughly recommend the ALL loyalty program and Mercure King Street Wharf!

Dear Ross, We very much appreciate your comments regarding your stay at the ibis Sydney King Street Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Nikhil Hiremath Assistant Manager

Below average

Customer review rating 4.1/5

Andrew Couples - 03/02/2020 Confirmed reviews ALL

My wife and I visited Sydney for 3 nights. I chose the hotel because of its location, deal including breakfast, and Accor's reputation. Location is good as expected. The room was very small and overlooked the Western Distributor, which was noisy in the early morning. Breakfast was on par with economy airline food quality, with cardboard 'plates' and wooden knife and fork, which are not effective. Breakfast room's main function is a bar lounge and furniture is not suitable for eating a meal. Staff friendly and helpful.

Dear Andrew, Thank you for letting us know about your recent stay. I am sorry to hear that you had some disappointment with your breakfast. Whilst we do try to be as transparent as possible regarding our continental cafe style breakfast I can understand that our breakfast options are not suitable for everyone, and I apologise that it did not live up to your expectations. If you do plan to stay with us again in the future, please let me know so that I can ensure you are well looked after. regards Nikhil Hiremath Assistant Manager
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