I loved the big one bedroom fully self-contained apartment. Not that I was there long enough to enjoy it, but I'll certainly stay next time I'm in Sydney.

Fantastic view, great customer service, good size room however cleanliness of the bedroom was not great.

My daughters and I come to stay here every December for a city break and this year it was as good as ever. We love the pool. Everything was very clean and felt Covid-safe. We appreciated the upgrade and will be back to stay again.

I was very happy with my stay. In particular, all the staff I dealt with were very friendly and helpful.

Lovely Hotel we were welcomed our room on 17 th floor had a view to die for looking out over Harbour and bridge Opera house and right in the heart of the rocks

We have stayed a few times and always found the staff very helpful and pleasant. Along with spotless apartment makes for a relaxing break.

The view was amazing. No question. Location was great. Service was ok. Breakfast was lack lustre. Bed was like sleeping on a brick wall. Apartment was dated and hadn’t been kept in good condition. Blinds and carpet was stained and dirty. Definitely far from the 5 Star luxury we expected.

Unbelievable views were definitely the highlight and great position . The property itself is a bit dated with tiles in the kitchen making noises as if they were not glued down . The A/C return needs cleaning as well as the wall opposite the outlet the wall was covered in lint. The lounge was extremely uncomfortable. Very comfortable bed .

Staff were so friendly. Particular thank you to Nicholas and Jason. Wonderful, spacious rooms with incredible views.

This was our second stay at quay west definitely won’t be our last There were eight of us and all enjoyed dining at the restaurant the food was excellent

Great stay

Love the location and view of Sydney Harbour. Apartment decor however is tired and dated. Definitely time for a refurbishment. Rooms were clean and Covid safe policies are in place. Breakfast was good. Staff helpful and efficient.

Paid over $600 to stay here and we were not even notified that the pool, spa & gym were not available until we arrived.....not worth $600 without those facilities available May have to give Accor hotels a miss.....

We stayed in a refurbished 2 bedroom apartment, where not only were the windows wonderfully large,but you could open them! The marble bathroom was perfectly clean. Not to mention the view which was as good as the hotel opposite!

I was disappointed when discovering that we had been put on a floor with the all the neighbouring rooms undergoing construction/refurbishment. As a Gold Accor Member, I don’t think that was a very good decision.