The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,129 reviews

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Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

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Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,129 reviews

TripAdvisor Rating  4.4/5  1,820 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Julia A. Families - Confirmed reviews ALL

Unfortunately, the overall vibe of the hotel felt cold and unwelcoming from start to finish. After arriving, we accessed the residential side of the hotel via the lift from our room, only to be abruptly told off by the owners. It was later acknowledged that there are, in fact, two sides to the recreation and pool areas — something that was never clearly explained, leading to unnecessary confusion. The pool area itself was nice and offered a spectacular view; however, it was extremely overcrowded, resulting in murky water, which took away from the experience. We had booked two rooms and had been approved for a late checkout. Despite this, the following morning we were rudely informed that one room did not have late checkout approval, and staff entered the room unexpectedly. This highlighted a clear lack of communication between staff members. The rooms were reasonably clean overall, however one bed had sheets that were clearly not clean, which was very concerning. Sadly, the friendliest and most welcoming staff member we encountered during our stay was the kind gentleman working as the front doorman late at night — a standout in an otherwise underwhelming service experience

Customer review rating 5.0/5

Maricel A. P. Families - Confirmed reviews ALL

Comfortable and enjoyable stay

Customer review rating 4.5/5

Guilherme M. V. D. M. Families - Confirmed reviews ALL

Excellent experience , very good hotel. Can only mention the gym that is tiny and incomplete, needs attention. We got an amazing large room with great view

Customer review rating 4.5/5

Peta B. Families - Confirmed reviews ALL

The Sebel Quay West was perfectly located with a quick walk to Circulary Quay. It took us a few days to work out that if we changed elevator at the lobby we could exit the building on Harrington Street, avoiding one of two steep walks down to George street Our apartment was well appointed with a full kitchen, including a pod coffee machine and a laundry but it was a little dated. The staff were perfectly superb helping us with everything from directions, storing luggage and even accepting our Woolworths order and putting the groceries away before our arrival

Customer review rating 5.0/5

Gordon S. Couples - Confirmed reviews ALL

Great location.friendly and helpful staff. Excellent facilities.Clean and well maintaned. Would definitely stay again

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Other web-users rate our hotel

  • 1,278 reviews 9.6/10 Location
  • 1,967 reviews 8.3/10 Room
  • 1,173 reviews 8.5/10 Service
  • 59 reviews 2/10 WiFi
  • 451 reviews 6.2/10 Cleanliness
  • 278 reviews 8.4/10 Pool
  • 224 reviews 6.4/10 Breakfast
  • 115 reviews 7.5/10 Wellness Area

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