The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,113 reviews

Best price
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The Sebel Quay West Suites Sydney - Image 1
The Sebel Quay West Suites Sydney - Image 2
The Sebel Quay West Suites Sydney - Image 3
The Sebel Quay West Suites Sydney - Image 4
98 Gloucester Street, The Rocks, 2000 SYDNEY, Australia

Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Penthouse

Harbour View Penthouse with Three Bedrooms

Photo out of - Harbour View Penthouse with Three Bedrooms

Spacious 140m² three bedroom apartment boasts spectacular views of Sydney Harbour. Apartment features three spacious bedrooms, 2 bathrooms (1 with spa bath), fully-equipped kitchen, laundry, combined lounge and dining area

  • Views:

    Harbour view

Max. number of persons
6
Area
From 140 m² / 1506 sq ft

Bedding

Double bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 6 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 3 x Double bed(s)
  • Views: Harbour view
See availabilities

Apartment

Premium One King Bedroom City View Apartment

Photo out of - Premium One King Bedroom City View Apartment

This large king bedded 64m² apartment offers stunning views of the city skyline with water glimpses. This apartment offers a fully-equipped kitchen, laundry, separate lounge, dining room and a full granite bathroom.

Max. number of persons
4
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

One Bedroom Harbour View Suite (Non-Refurbished)

Photo out of - One Bedroom Harbour View Suite (Non-Refurbished)

This non-refurbished room is a 77m² suite with king-size bed has stunning views of the Harbour Bridge and the Opera House. The apartment features a separate bedroom and lounge room, full kitchen, granite bathroom with shower and bath.

  • Views:

    Harbour view

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Deluxe One King Bedroom Harbour View Apartment

Photo out of - Deluxe One King Bedroom Harbour View Apartment

This 77m² suite has a king-size bed with stunning views of the Harbour Bridge and the Opera House. The fully self-contained apartment features a separate bedroom and lounge room, full kitchen, granite bathroom with shower and bath.

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Deluxe Two King Bedroom Harbour View Apartment

Photo out of - Deluxe Two King Bedroom Harbour View Apartment

This spacious 90m² apartment boasts spectacular views of the Harbour Bridge and Opera House. The suite features two bedrooms, two bathrooms, one with a bath, fully-equipped kitchen, laundry, separate lounge and dining area.

Max. number of persons
6
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

One Bedroom City View Apartment Suite (Non-Refurbished)

Photo out of - One Bedroom City View Apartment Suite (Non-Refurbished)

This non-refurbished suite feature magnificent views over the city skyline. Starting from 51 m², this suite boasts a fully-equipped kitchen, laundry, separate lounge with sofa bed, dining room, bedroom and a granite bathroom.

  • Views:

    City View

Max. number of persons
4
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Telephone
Fax +61 2 9240 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 84 rooms
  • 84 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

2 Meeting rooms

Well-being

Pool

  • Covered
  • On site

Fitness Centre

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • On site
  • Indoor parking
  • Public

  • Parking pricing: 75 AUD 75 AUD Per day

Services & equipment

  • Intercom
  • Valet parking

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

THE QUARTIER BISTRO & BAR

Photo out of - THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Cooking style
French
Capacity
97
Accessibility
Accessible service
98 Gloucester Street, The Rocks, 2000 Sydney, Australia
Telephone +61 61292406036
Opening hours
Monday Closed
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Adjacent to The Quartier Restaurant

Unwind after a hard day of sight seeing in the hotel's recreational facilities which include a stunning sunken Roman style heated swimming pool with spectacular views of Sydney Harbour Bridge as well as a spa, sauna, gymnasium and outdoor sundeck.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,113 reviews

Customer review rating 5.0/5

Morgan M. Families - Confirmed reviews ALL

Dear Morgan, Thank you very much for taking the time to share your wonderful feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to hear such lovely comments, and we are delighted to know that you and your family enjoyed your stay with us. It is especially wonderful to hear that the spectacular harbour and city views, our pool and gym facilities, and the service provided by our team all contributed to such a memorable experience. I will be sure to share your feedback out teams and it is a great encouragement to us all as we continue striving to provide exceptional service and memorable experiences for our guests. Thank you once again for your continued support and for choosing to stay with us. We look forward to welcoming you and your family back to The Sebel Quay West Suites Sydney for another wonderful stay. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Wanda P. Couples - Confirmed reviews ALL

Dear Wanda, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. We are delighted to hear that you enjoyed our hotel facilities, breakfast selection, lovely room views and convenient location in The Rocks. It is also wonderful to know that our housekeeping team made a positive impression and that you appreciated the upgrade to a Premium room during the first part of your stay. I will be sure to pass your kind words along to our team, as your feedback serves as a great encouragement to all of us as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for sharing your experience, and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Brendan C. Couples - Confirmed reviews ALL

Dear Brendan, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is wonderful to read that your check in experience and staff interactions have left a positive impression and that you were able to enjoy our magnificent views from the property throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Maddison W. Families - Confirmed reviews ALL

Dear Maddison, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is wonderful to read that you were able to enjoy out apartment size/features, comfortable bedding and incredible views from the property throughout your stay. Also please be assured I will ask the team to review the shower pressure in the room. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Christie R. Couples - Confirmed reviews ALL

Dear Christie, Welcome Back Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. We are delighted to hear that you continue to enjoy our convenient location and well-equipped suites. It is wonderful to know that you have chosen to stay with us on many occasions, and we truly appreciate your continued loyalty and support. I will be sure to pass your kind words along to our team, as your feedback serves as a great encouragement to all of us as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for sharing your experience, and we look forward to welcoming you back to The Sebel Quay West Suites Sydney in the future. Warm regards, James Ferguson General Manager

Dear Brendan, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is wonderful to read that your check in experience and staff interactions have left a positive impression and that you were able to enjoy our magnificent views from the property throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Maddison W. Families - Confirmed reviews ALL

The room was really spacious and comfortable to stay in. Our toddler had plenty of room to move around. The harbour view was absolutely beautiful out of the lounge room and bedroom windows/ balconies. The Sebel provided a cot for us, and the bed was comfortable. The shower pressure and height of the shower head was a let down for my tall husband. Overall a great stay.

Dear Maddison, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is wonderful to read that you were able to enjoy out apartment size/features, comfortable bedding and incredible views from the property throughout your stay. Also please be assured I will ask the team to review the shower pressure in the room. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Christie R. Couples - Confirmed reviews ALL

Stayed here many time as location is great and rooms are well equipped.

Dear Christie, Welcome Back Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. We are delighted to hear that you continue to enjoy our convenient location and well-equipped suites. It is wonderful to know that you have chosen to stay with us on many occasions, and we truly appreciate your continued loyalty and support. I will be sure to pass your kind words along to our team, as your feedback serves as a great encouragement to all of us as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for sharing your experience, and we look forward to welcoming you back to The Sebel Quay West Suites Sydney in the future. Warm regards, James Ferguson General Manager

Customer review rating 3.5/5

Suzanne V. Business - Confirmed reviews ALL

A lot went wrong but I was given an upgrade and later check out so it balanced out

Dear Suzanne, Thank you for taking the time to share your feedback about your recent stay at The Sebel Quay West Suites Sydney. It is pleasing to read we were able to upgrade your room and offer a later checkout on your day of departure but sorry to hear about your experience, particularly the delay in having your room ready, the difficulties you encountered while waiting, and the non delivery of your luggage. We understand how frustrating this must have been, especially when you were preparing to attend a function, and sincerely apologise for the inconvenience and the impact this had on your plans. Please be assured that your feedback has been shared with our teams for their review, as we are committed to learning from these experiences and improving the service we deliver to our guests. We genuinely appreciate your feedback and we hope to have the opportunity to welcome you back and provide you with a much more enjoyable experience in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Linley N. Families - Confirmed reviews ALL

Wonderful weekend at Sebel Quay West. Perfect location to visit The Rocks and round to Opera House. Beautiful 2 bedroom suite with great views. All the facilities and more.

Dear Linley, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments, and I am delighted to hear that you had a wonderful weekend with us. I am pleased to know that you enjoyed our convenient location, with easy access to The Rocks and the iconic Sydney Opera House, as well as your beautiful two-bedroom suite, stunning views and the excellent facilities we offer. I will be sure to pass your kind words along to our team, as your feedback serves as a great encouragement to all of us as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for sharing your experience, and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Wendy W. Friends - Confirmed reviews ALL

Very friendly and helpful staff, clean room, wonderful location, amazing view…. We had a great stay! Thank you. One thing I need to mention is…. The glass panel between the dining room and the kitchen is extremely dangerous! I nearly walked into it… another guest nearly walked into it…. and then one of my guests DID walk into it. Luckily she was holding a cup of coffee, which actually touched the glass before she did. No damage, but very dangerous. I put a little side table with plant in front of it for the duration of our stay for safety reasons. We stayed in the 3 bedroom Penthouse.

Dear Wendy, Thank you so much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is wonderful to hear that you had such an enjoyable stay and that our friendly and helpful team, the cleanliness of your room, our beautiful location and the amazing views all contributed to a memorable experience. I will be delighted to share your kind words with our team, who will be so pleased to know their efforts made a difference to your stay. Thank you also for bringing the glass panel in the three-bedroom Penthouse to our attention. I am very sorry to hear about these concerning incidents, and I sincerely appreciate you taking the time to let us know. The safety and comfort of our guests are extremely important to us so be please be assured that your feedback will be shared with our team for reviewing. Thank you once again for your kind words and we hope to have the pleasure of welcoming you back to The Sebel Quay West Suites Sydney for another wonderful stay. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Damien H. Families - Confirmed reviews ALL

We had a 2 bedroom harbour view apartment. The apartment was clean, spacious and comfortable with shower and bath and great kitchen. It also had a mini bar which the kids loved. The view of Sydney harbour was superb and amazing both day and night. Staff were helpful and parking was easy. Overall a fantastic stay for a family of 4.

Dear Damien, Thank you very much for taking the time to share your wonderful feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments, and I am delighted to hear that you and your family had a fantastic stay with us. It is lovely to know that you enjoyed the comfort and spaciousness of your two-bedroom harbour-view apartment, the well-equipped kitchen, and the stunning views of Sydney Harbour both day and night. I am also pleased that the mini bar was a hit with the children and that our helpful team and convenient parking contributed to an enjoyable family experience. I will be sure to share your kind words with our team, as feedback like yours is a great encouragement to us all as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for your lovely review. We look forward to welcoming you and your family back to The Sebel Quay West Suites Sydney in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Gary G. Couples - Confirmed reviews ALL

Comfortable, quiet, spacious and accommodating.

Dear Gary, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is wonderful to read you found your stay perfect in every way and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Mark H. Families - Confirmed reviews ALL

Good clean hotel. Not overpriced.

Dear Mark, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. I will share your lobby feedback with our team for their review and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Kate G. Couples - Confirmed reviews ALL

As always, the views were amazing, and the apartment was quiet, had everything we needed and everything worked well. The bed was exceptionally comfortable, too! The apartment is starting to look a little tired in places, and there was a slight whistling noise from the lounge room window seal during the windy night, so it might be worth having that checked. Thankfully, the bedroom was lovely and quiet, so it didn’t affect our sleep. Overall, we had a wonderful stay as always and really appreciate the comfort and location. Thank you!

Dear Kate, Welcome Back and Thank you so much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. We are delighted to hear that you once again enjoyed the spectacular views, peaceful apartment, comfortable bed and the convenience of our location. It is especially lovely to know that you had everything you needed and that you had another wonderful stay with us. Thank you also for your helpful comments regarding the apartment’s condition and the whistling noise from the lounge room window seal on the windy night. I will be sure to share your feedback with our team so they can be looked into, and thank you for helping us identify areas where we can continue to improve the comfort and experience we provide to our guests. Thank you once again for your continued support and we look forward to the pleasure of welcoming you back to The Sebel Quay West Suites Sydney. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Christine B. Families - Confirmed reviews ALL

Excellent service from the front desk people and a lot of help from the concierge

Dear Christine, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our teams especially Thomas as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Sherri T. Families - Confirmed reviews ALL

Great location, friendly staff, great room amenities including kitchenette. Would definitely stay here again

Dear Sherri, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It’s wonderful to hear that you enjoyed our convenient location, the spaciousness and facilities of your apartment, and the warm, friendly service provided by our team throughout your stay Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Sanjiv B. Families - Confirmed reviews ALL

A comfortable stay, good location and excellent views. Enjoyed the pool, though it can get crowded at times.

Dear Sanjiv, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read you were able to enjoy our location, leisure area and views throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 3.5/5

Galen G. Families - Confirmed reviews ALL

Well located hotel with great views, but room looked like it hadn't been vacuumed for a while. I think the whole room needed a good clean and wipe down.

Dear Galen, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. It is pleasing to read you were able to enjoy our apartment features and the views from property. Rest assure I will share your feedback with our housekeeping for the review and we sincerely hope to welcome you back in the near future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Dean B. Families - Confirmed reviews ALL

Family trip for a concert and to see family. We loved the location and the rooms. Had a great stay and we will definitely stay here again for future trips to Sydney.

Dear Dean, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It’s wonderful to hear that you enjoyed our location, the features of your apartment, the options available at The Quartier, and the friendly interactions with our team. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Vinko L. Couples - Confirmed reviews ALL

my wife initially made enquiries for our 20th anniversary stay. I made the booking and there was a lovely card and cake awaiting us. I couldnt believe the attention to detail from the staff.

Dear Vinko, Congratulations on your 20th anniversary and thank you very much for taking the time to share your feedback following your recent stay with us. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Barbara S. Couples - Confirmed reviews ALL

Staff were very helpful and efficient.

Dear Barbara, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It’s wonderful to hear that you found our rooms well appointed and comfortable, and that our team made such a positive impression with their helpfulness and efficiency. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Scott M. I. Couples - Confirmed reviews ALL

Great location, rooms are a bit dated but large and still tidy. Annoying the Sauna was broken down the entire time we were there.

Dear Scott, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. We are pleased to hear that you enjoyed our convenient location and found your suite spacious and tidy. However, I am sorry that the sauna was out of service throughout your stay. I understand how disappointing this would have been, and we sincerely apologise for any inconvenience this caused. We are committed to providing a comfortable and enjoyable experience for every guest, and feedback such as yours is invaluable in helping us identify areas where we can improve. Thank you again for your feedback and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 2.0/5

Jasmine D. Families - Confirmed reviews ALL

The room was dusty, we kept sneezing. The housekeeping was terrible, they didn't replace little things like the shower cap (which they threw), toilet paper, tissue box etc even though we stayed for 4 nights. Not worth the cost if the service is this terrible.

Dear Ms D., Thank you for sharing your feedback regarding your recent stay. We sincerely apologise for the cleanliness issues and the oversight in replenishing essential items during your visit. We strive to provide a high standard of service, and it is disappointing to hear that we fell short in this instance. Your comments will be reviewed with our housekeeping team to ensure improvements are made. Thank you once again for taking the time to let us know; we appreciate your input. Best regards, James Ferguson The Sebel Quay West Suites Sydney

Customer review rating 1.5/5

Fasihallah S. Families - Confirmed reviews ALL

Could not worked out the TV and Netflix despite multiple attempts. Few of the staff in the dining hall were not very courteous, even the staff at reception didn’t appear very pleasant. Found a cockroach while having breakfast, I killed it and asked to clean it. No frying pan as part of general utensils. Needed for basic cooking. Would have preferred to have all time access to the car rather valet. However I understand due to limited spaces it was necessary. Booked for 6 guest and 5 proper stayed as my mother could not travel. Overall we had a nice time in Sydney and thanks for the hospitality. Regards Prof S. Fasihullah

Dear Prof. S., Thank you for taking the time to share your feedback about your recent stay. We are pleased to hear that you enjoyed our prime location. However, we sincerely apologise for the inconveniences you experienced during your visit. We're sorry you had trouble operating the television and accessing Netflix, and we're sorry for your interactions with some of our staff members. We strive to maintain high standards of service and will address your comments with our team to ensure improvements are made. The presence of a cockroach is certainly not in line with our cleanliness standards, and we appreciate you bringing this to our attention. Additionally, we understand your need for a frying pan and acknowledge that our kitchen supplies may have fallen short during your stay. Regarding parking, we appreciate your understanding of our valet policy due to limited spaces. We are glad to hear that you had a nice time in Sydney. Thank you for your comments, and we hope you do return in the future. Best regards, James Ferguson The Sebel Quay West Suites Sydney

Other web-users rate our hotel

  • 1,140 reviews 9.6/10 Location
  • 1,748 reviews 8.5/10 Room
  • 1,085 reviews 8.4/10 Service
  • 16 reviews 3.7/10 WiFi
  • 548 reviews 7.9/10 Comfort
  • 394 reviews 6.7/10 Cleanliness
  • 264 reviews 8.6/10 Pool
  • 242 reviews 6.9/10 Breakfast

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