The Sebel Quay West Suites Sydney 5 stars

Customer review rating 4.5/5 5,000 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

The Sebel Quay West Suites Sydney
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Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or Sydney Harbour

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centrePaying
  • Well-being
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Information message

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street
The Rocks
2000
sydney
australia

Tel: +61292406000

Fax: (+61)292406060

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY INTL AIRPORT At 17.4km / 10.81 miles - Shuttle paying

  • By train

    CIRCULAR QUAY At 0.8km / 0.5 miles

Our accommodation(s)

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything needed for a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

Penthouse with 2 Bedrooms, City View

  • Max. number of persons: 6
  • Area: From 140 / 1507 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Apartment with 3 bedrooms, Harbour view

  • Max. number of persons: 6
  • Area: From 140 / 1507 sq ft
  • Bathrobe
Penthouses

Our restaurants and bars

THE QUARTIER BISTRO & BAR

Type of cuisine: French

Due to current government restrictions, The Quartier Bistro & Bar is open for dinner Friday and Saturday 5:30 to 9:00pm and for breakfast Saturday and Sunday 7:00am to 10:00am.

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Quartier Bar

Non contractual photo

Adjacent to The Quartier Restaurant

Our guest reviews for
The Sebel Quay West Suites Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,000 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,644 reviews

Amazing location

Customer review rating 4.5/5

Lisa Friends - 27/10/2020 Confirmed reviews ALL

A special night in the City. The reservation staff were more than obliging in accommodating our special requests. Breakfast was beautiful, Vino is a star!

Welcome return to a less crowded Sydney

TripAdvisor rating 4.5/5

553kendallp 27/10/2020 TripAdvisor review

We were wondering how a stay in Sydney would be now in Covid times. Turns out the lack of crowds was very much a positive. We adjusted our stay to open spaces like the delightful Botanical Gardens with an Aboriginal Heritage walk and a cafe visit and general wander through the grounds. Café Sydney visit was well worth the dining experience and the views and great service.

Great stay

Customer review rating 4.5/5

Kathy Friends - 18/10/2020 Confirmed reviews ALL

Fabulous view, good location

Dear Kathryn K., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Great views and helpful staff!

Customer review rating 4.5/5

Ann M. Families - 13/10/2020 Confirmed reviews ALL

We appreciated the helpfulness and friendliness of staff and the spectacular view of the Opera House and Harbour Bridge

Dear Ann M., We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

great location with a million dollar view

Customer review rating 4.5/5

Marilyn &. G. T. Families - 10/10/2020 Confirmed reviews ALL

We booked 2 harbour facing suites to celebrate my husband's 70th birthday with the family. The suites were spacious and comfortable and we loved the views.

Dear Marilyn T., We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Great breakfast and location

Customer review rating 4.5/5

Brooke H. Couples - 08/10/2020 Confirmed reviews ALL

Went away for our anniversary. Enjoyed the location and friendly staff at breakfast. Food was also great.

Dear Brooke H., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Great stay

Customer review rating 4.5/5

Michelle Z. Families - 07/10/2020 Confirmed reviews ALL

Was delighted that our room was available before the 2pm check in - so we used the pool facilities stratight away. Reception staff were friendly and welcoming. Room was extremely clean.

Dear Michelle, Thank you for your review and feedback following your stay with us at the Sebel Quay West Suites Sydney. It is always a pleasure to read positive feedback and I am delighted you had a comfortable and enjoyable stay with us. I have also personally thanked Jent for his excellent efforts and your appreciation from your stay. The team and I appreciate your comments and look forward to welcoming you back again soon for another enjoyable visit. Kind Regards, James Ferguson General Manager

Great location!

Customer review rating 4.5/5

Dianne H. Couples - 04/10/2020 Confirmed reviews ALL

A wonderful stay ... appreciated all the protocols in place making us feeling very safe in the city.

Dear Dianne, Thank you for taking the time to share your feedback from your recent stay with us at The Sebel Quay West Suites Sydney. I am so pleased to hear you would consider staying with us again and we appreciate you sharing your recommendations to your fellow travelers. We hope we have the opportunity to welcome you back again very soon for another enjoyable visit. Kind Regards, James Ferguson General Manager

definitely recommend. Excellent location and great staff.

Customer review rating 4.5/5

Sandy P. Couples - 02/10/2020 Confirmed reviews ALL

Staff are very accommodating and efficient. Location is perfect.

Dear Sandy, Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing to stay with the Sebel Quay West Suites Sydney and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

Very enjoyable stay

Customer review rating 4.5/5

Helen Couples - 02/10/2020 Confirmed reviews ALL

We had a lovely two day stay at the Sebel Quay West suites. The room was lovely with a separate bedroom and a kitchenette and laundry. The location of the hotel was excellent and we could walk anywhere we wanted. The staff were very friendly and attentive. We will certainly use this hotel again when we go to Sydney.

Dear Helen P., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Stunning veiw

Customer review rating 4.5/5

Anonymous Families - 29/09/2020 Confirmed reviews ALL

The staff were very polite and courteous. The renovations were bright and stylish. Enjoyed our stay immensely.

Dear Tony K., We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager
Customer review rating 4.5/5

Anonymous Friends - 28/09/2020 Confirmed reviews ALL

Was the best way to spend a bittersweet time. Booked a 3BR apartment with Bridge and Opera House views Was my 60th Birthday plus 1 year anniversary of my husbands death. So shared 5 nights with great friends with new and old memories. Decided to book the same again from 30th Dec to 2nd Jan to bring in 2021 in style!

Dear Mary-Ann L., We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit over New Years Eve will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Mid week business trip

Customer review rating 4.5/5

Trentb Business - 24/09/2020 Confirmed reviews ALL

Easy check in and very friendly valet service. Great location really close to the rocks and George St. Amazing views. Only problem was they don't have the "tap" option for payment by card as I always use my phone for payments.

Dear Aaron B., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

terrific place to stay

TripAdvisor rating 4.5/5

Margaret W 23/09/2020 TripAdvisor review

would highly recommend this place great position close walking distance to everything staff were fantastic very helpful and the place was really clean breakfast and the coffee was superb would definitely book again t

Dear Margaret W, Thank you for your review and choosing to stay with us at The Sebel Quay West Suites Sydney. We are thrilled you have left your time with us knowing you will stay with us again when travelling to the area. The team and I look forward to welcoming you back then. Kind Regards, James Ferguson General Manager

Enjoyable

Customer review rating 4.5/5

Marilyn Couples - 21/09/2020 Confirmed reviews ALL

Weekend break away

Dear Marilyn, Thank you for taking the time to provide this feedback following your stay with us at The Sebel Quay West Suites Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing to stay with us and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

Met all our expectations and more....

Customer review rating 4.5/5

Tracey D. Families - 16/09/2020 Confirmed reviews ALL

Location perfect. Staff extremely helpful and professional. Apartment very clean, comfortable, and updated beautifully. View exceptional. Celebrated our sons 18th Birthday, could not have found a more perfect spot.

Dear Tracey D., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Great stay, staff were great. It was our wedding day and night and they made it so special. Thanks to all!!!

Customer review rating 4.5/5

Martin H. Couples - 15/09/2020 Confirmed reviews ALL

We Loved our stay! Our room was freshly renovated and so lovely. The staff were awesome too. Concierge service was amazing!

Dear Martin, Thank you for taking the time to provide this feedback from your stay, we are thrilled you had a great time!. I am most delighted to read that you thoroughly enjoyed your stay with us . I am also pleased to hear that our friendly team were able to accommodate all your needs. Thank you for choosing to stay with the Sebel Quay West Suites Sydney and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

good stay

Customer review rating 4.5/5

Anon Couples - 14/09/2020 Confirmed reviews ALL

Easy and relaxing

Dear Anon, Thank you for taking the time to provide this feedback following your stay with us at The Sebel Quay West Suites Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

Good location, professional helpful staff,

Customer review rating 4.5/5

Paul Friends - 12/09/2020 Confirmed reviews ALL

Would stay again

Dear Paul M., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Exceptional experience

Customer review rating 4.5/5

Lupe Families - 06/09/2020 Confirmed reviews ALL

We were greeted very nicely. We checked in a little earlier than normal but staff assisted us very professionally. Our overall experience at the Sebel was amazing. We will highly recommend it!

Dear Lupe F., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

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