The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,114 reviews

Best price
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The Sebel Quay West Suites Sydney - Image 1
The Sebel Quay West Suites Sydney - Image 2
The Sebel Quay West Suites Sydney - Image 3
The Sebel Quay West Suites Sydney - Image 4
98 Gloucester Street, The Rocks, 2000 SYDNEY, Australia

Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Penthouse

Harbour View Penthouse with Three Bedrooms

Photo out of - Harbour View Penthouse with Three Bedrooms

Spacious 140m² three bedroom apartment boasts spectacular views of Sydney Harbour. Apartment features three spacious bedrooms, 2 bathrooms (1 with spa bath), fully-equipped kitchen, laundry, combined lounge and dining area

  • Views:

    Harbour view

Max. number of persons
6
Area
From 140 m² / 1506 sq ft

Bedding

Double bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 6 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 3 x Double bed(s)
  • Views: Harbour view
See availabilities

Apartment

Superior One King Bedroom City View Apartment

Photo out of - Superior One King Bedroom City View Apartment

This 51m² suite has mesmerising views over the city skyline. It also boasts a fully-equipped kitchen, laundry, separate lounge with sofa bed, dining room, bedroom and a large granite bathroom with a separate bath and shower.

Max. number of persons
4
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Premium One King Bedroom City View Apartment

Photo out of - Premium One King Bedroom City View Apartment

This large king bedded 64m² apartment offers stunning views of the city skyline with water glimpses. This apartment offers a fully-equipped kitchen, laundry, separate lounge, dining room and a full granite bathroom.

Max. number of persons
4
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

One Bedroom Harbour View Suite (Non-Refurbished)

Photo out of - One Bedroom Harbour View Suite (Non-Refurbished)

This non-refurbished room is a 77m² suite with king-size bed has stunning views of the Harbour Bridge and the Opera House. The apartment features a separate bedroom and lounge room, full kitchen, granite bathroom with shower and bath.

  • Views:

    Harbour view

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Deluxe One King Bedroom Harbour View Apartment

Photo out of - Deluxe One King Bedroom Harbour View Apartment

This 77m² suite has a king-size bed with stunning views of the Harbour Bridge and the Opera House. The fully self-contained apartment features a separate bedroom and lounge room, full kitchen, granite bathroom with shower and bath.

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Deluxe Two King Bedroom Harbour View Apartment

Photo out of - Deluxe Two King Bedroom Harbour View Apartment

This spacious 90m² apartment boasts spectacular views of the Harbour Bridge and Opera House. The suite features two bedrooms, two bathrooms, one with a bath, fully-equipped kitchen, laundry, separate lounge and dining area.

Max. number of persons
6
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Telephone
Fax +61 2 9240 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 86 rooms
  • 92 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

2 Meeting rooms

Well-being

Pool

  • Covered
  • On site

Fitness Centre

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • On site
  • Indoor parking
  • Public

  • Parking pricing: 75 AUD 75 AUD Per day

Services & equipment

  • Intercom
  • Valet parking

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

THE QUARTIER BISTRO & BAR

Photo out of - THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Cooking style
French
Capacity
97
Accessibility
Accessible service
98 Gloucester Street, The Rocks, 2000 Sydney, Australia
Telephone +61 61292406036
Opening hours
Monday Closed
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Adjacent to The Quartier Restaurant

Unwind after a hard day of sight seeing in the hotel's recreational facilities which include a stunning sunken Roman style heated swimming pool with spectacular views of Sydney Harbour Bridge as well as a spa, sauna, gymnasium and outdoor sundeck.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,114 reviews

Customer review rating 3.5/5

Nidhi K. Solo - Confirmed reviews ALL

Dear Nidhi, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. It was pleasing to read that you found our location and rooms a positive from your stay, but am sorry to read that our servicing of the room did not meet your expectations. Please be assured that I have shared your comments with our team for their review to ensure we address these concerns and improve our guest experience moving forward. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Eduardo G. V. D. V. Solo - Confirmed reviews ALL

Dear Eduardo, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read your stay was comfortable and that we were able to provide you an upgraded room on this occasion. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Kate P. Families - Confirmed reviews ALL

Dear Kate, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. It is pleasing to read you were able to enjoy our apartment size and facilities inside the room but I am sorry to read some parts did not meet your full expectations. Please be assured that I have shared your comments with our team, and we are reviewing them carefully to ensure we address your concerns and improve our guest experience. On a positive note I'm please to read you were able to enjoy our views across the harbour, and were able to cheer your daughter in the marathon from our location. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Peter T. Business - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. I'm please to read you found our location, apartment size and views and positive from your stay. Please be assured we continue to work with our owners to enhance our room features/facilities and we hope to welcome you back in the near future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Harvey J. N. Business - Confirmed reviews ALL

Dear Harvey, Welcome Back and Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that you found our rooms suitable and well equipped, our teams were friendly throughout your stay, and we also need to agree the views from the property are great. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, J. Ferguson General Manager

Dear Geoffrey, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read you found our location and apartment size/facilities a positive from your stay, and we do agree the views from the property sure are stunning. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 3.5/5

Michael S. Business - Confirmed reviews ALL

My room was well appointed and had a brilliant view. A pity the view was not matched by the staff service. When I checked in a 13:40, there was no flexibility or willingness from reception staff to explore access to a room before 14:00. When I enquired about dinner booked by Dept Foreign Affairs at private room that evening, staff not aware or willing to find out. Next morning at breakfast, when I asked for a barista coffee (flat white), which I was prepared to pay for, staff advised that it is not hotel policy to provide such a coffee unless my order was non-standard e.g. different milk! I needed to use the machine.

Dear Michael, Thank you so very much for taking the time to share your experience with us. We are truly grateful for your honest feedback and for bringing these important matters to our attention. At The Sebel, we always strive to create a warm and memorable experience for every guest. While I am glad you enjoyed the comfort of your well-appointed apartment and the spectacular views, I am incredibly sorry that our service fell short during your stay. What you experienced at check-in, the lack of assistance regarding your dinner event, and the rigid response to your coffee request do not reflect the welcoming and flexible hospitality we pride ourselves on. Please rest assured that I have shared your feedback with our teams. Your experience will serve as a vital reminder to all of us of the high standards we strive for and helping us to continuously improve our guest experience. We genuinely value your feedback and hope we’ll have the opportunity to welcome you back for a much more enjoyable stay in the future. Warm regards, James Ferguson General Manager

Customer review rating 3.5/5

Nidhi K. Solo - Confirmed reviews ALL

The hotel is at a great location, safe and easy to access. The room was great too. The downside was the housekeeping - quite inefficient.

Dear Nidhi, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. It was pleasing to read that you found our location and rooms a positive from your stay, but am sorry to read that our servicing of the room did not meet your expectations. Please be assured that I have shared your comments with our team for their review to ensure we address these concerns and improve our guest experience moving forward. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Darcie H. Couples - Confirmed reviews ALL

Great location, the room was roomy and had extra pillows and blankets. The breakfast was amazing! Only suggestion would be to start breakfast earlier than 7.

Dear Darcie, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that you found our location, room facilities and our food and beverage options are positive from your stay. I was so sorry to hear that the spa was temporarily closed on Sunday, especially right after your hard race! While I’m glad you were able to enjoy it during other parts of your stay, I’m truly sorry that the timing of this unfortunate outage got in the way of your post-race recovery. We always want our facilities to be at their absolute safest and best for our guests, but I completely understand how disappointing that timing was Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Eduardo G. V. D. V. Solo - Confirmed reviews ALL

Got an upgrade without asking

Dear Eduardo, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read your stay was comfortable and that we were able to provide you an upgraded room on this occasion. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Kate P. Families - Confirmed reviews ALL

I visited Sydney to cheer on my daughter in the Sydney Marathon. Since I stayed at P. Hyatt Sydney for the first four nights and The Sebel Quay West for the final three, I naturally found myself comparing the two hotels. While P. Hyatt Sydney was superior in terms of the room condition, amenities, and breakfast, The Sebel Quay West had by far the better view. From the hotel, I could even watch the marathon runners crossing the Harbour Bridge, which made the stay even more special. Overall, it was a wonderful and memorable stay.

Dear Kate, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. It is pleasing to read you were able to enjoy our apartment size and facilities inside the room but I am sorry to read some parts did not meet your full expectations. Please be assured that I have shared your comments with our team, and we are reviewing them carefully to ensure we address your concerns and improve our guest experience. On a positive note I'm please to read you were able to enjoy our views across the harbour, and were able to cheer your daughter in the marathon from our location. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Peter T. Business - Confirmed reviews ALL

Apartment was spacious with great views and location but furnishings are dated.

Dear Peter, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. I'm please to read you found our location, apartment size and views and positive from your stay. Please be assured we continue to work with our owners to enhance our room features/facilities and we hope to welcome you back in the near future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Harvey J. N. Business - Confirmed reviews ALL

Nice room, great views, and well equipped, friendly staff

Dear Harvey, Welcome Back and Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that you found our rooms suitable and well equipped, our teams were friendly throughout your stay, and we also need to agree the views from the property are great. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, J. Ferguson General Manager

Customer review rating 5.0/5

Robyn O. Families - Confirmed reviews ALL

We had a great time, staff were very friendly & accomodating.

Dear Robyn, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read you found our rooms comfortable, and that our teams were friendly and accommodating throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Gail Z. Families - Confirmed reviews ALL

Amazing view. Beautifully maintained apartment. Spacious and well equipped.

Dear Gail, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read you found our apartments spacious and well equipped for your stay, and that you were able to enjoy our amazing views from the property. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Sara H. Families - Confirmed reviews ALL

Lovely clean apartment with the most beautiful view of Sydney harbour bridge and the opera house! Location is perfect and within walking distance of most tourist spots. Very helpful and friendly hotel staff. Would highly recommend!

Dear Sara, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is so pleasing to read that our location, apartment facilities and teams have left a positive impression from your stay. We also need to agree the views from the property are beautiful. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Alison K. Solo - Confirmed reviews ALL

Another fantastic stay. Love the apartments with great facilities and priceless views

Dear Alison, Welcome back and Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that you found our apartment facilties and views from the property a positive from your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 2.0/5

Shad N. Business - Confirmed reviews ALL

Room smelt musty and dirty. Bathroom Was tired and dirty. Bed was made up without a bed sheet for the duvet (just an uncovered duvet with a sheet on top. All for a very high price of almost $500!

Dear Shad, Thank you so much for taking the time to share your experience at The Sebel Quay West Suites Sydney. I truly appreciate your honest feedback and for bringing these matters directly to my attention. At The Sebel, we always aim to create a warm, comfortable, and truly memorable stay for every guest so I am sorry and disappointed to hear that we fell so short of those standards during your stay. We always aim to deliver a seamless and highly comfortable experience and I completely understand your disappointment regarding the freshness of the room and the bathroom presentation. Additionally, the bedding arrangement you described is certainly not reflective of our usual high standards of care and attention to detail Please be assured that I have shared your comments directly with our Executive Housekeeper and Engineering team. We are reviewing these details carefully today to ensure our cleaning protocols and presentation standards are strictly upheld moving forward. We genuinely value your feedback and hope we’ll have the opportunity to welcome you back for a much more enjoyable stay in the future. Warmest regards, James Ferguson General Manager The Sebel Quay West Suites Sydney

Customer review rating 4.0/5

Adriana C. Families - Confirmed reviews ALL

Great location and views. Reception staff extremely friendly and helpful. TV in room could be upgraded. Everything else was excellent arm 2304

Dear Adriana, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that you found our location, room facilities and our teams a positive throughout your stay, and we have to agree the views from the property are great. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Changming S. Couples - Confirmed reviews ALL

High quality apartment, clean, quiet , well equipped kitchen, great location.

Dear Changming, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. I'm pleased to read that you found our apartments to be clean, quiet, well equipped and that our location was a positive throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.0/5

Mel M. Families - Confirmed reviews ALL

We stayed in a 2 bed apartment overlooking the Opera House and The Harbour Bridge. The room was great, well stocked with all we needed, including a laundry room. The pool was nice and the kids loved the window where they could pretend to be mermaids! Location is excellent. For the price paid, I think mini bar snacks etc should have been included or at least a little gift of some treats for the kids. I can't believe hotels still charge such a huge amount for mini bar lollies while charging $1200+ per night for a room!

Dear Mel, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that our location, room facilities, leisure area and pool ( the pool window is a highlight indeed) were a positive from your stay and we agree the views from the property sure are great. Please be assured we continue to review our food and beverage options throughout the year with the goal to provide guests with a variety of offerings when dining. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 3.5/5

Amanda M. Couples - Confirmed reviews ALL

Good service from the whole team. Carpet was old and worn. Nice furnishings and kitchen. Great location for walking to opera house, shopping districts, everything in the downtown area. Shower was small and slippery, but had a nice huge bathtub. Main TV was not operating to full functionality, so told the staff upon checkout.

Dear Amanda, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we are committed to providing exceptional service to every guest, and your feedback is truly valued. It helps us continue to improve and deliver the high standards our guests expect. It is pleasing to read you were able to enjoy our location, furnishing inside the room and that our teams have provided positive impression from your stay. We will continue to work with our owners with the goal to improve our guest facilities and we hope to welcome you back in the near future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Charley H. Couples - Confirmed reviews ALL

Checking in the staff was absolutely amazing. They did everything they could to get us into our room as soon as possible. Everyday they were so friendly and greeted us coming and going. And the view. Absolutely amazing!!

Dear Charley, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that our teams were able to get you comfortable in the room as early as we could after your travels and we also have to agree the views from the property are amazing. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 5.0/5

Trina P. Business - Confirmed reviews ALL

the accommodation was beautiful and all staff interaction was top notch.

Dear Trina, Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is also pleasing to read that you found our accommodation offerings beautiful and our teams provided a positive experience throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Customer review rating 4.5/5

Quarry S. Business - Confirmed reviews ALL

From check in to the view and engagement with staff, the experience was brilliant.

Dear S., Thank you very much for taking the time to share your feedback following your recent stay at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive comments. I will be sure to pass your kind words along to our team as your feedback serves as a great encouragement to all of us, as we continually strive to provide outstanding service and memorable experiences for our guests. It is pleasing to read that from check in to check out all your experiences were brilliant and that you were able to enjoy the views the property offers throughout your stay. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, James Ferguson General Manager

Other web-users rate our hotel

  • 1,133 reviews 9.7/10 Location
  • 1,785 reviews 8.5/10 Room
  • 1,098 reviews 8.2/10 Service
  • 23 reviews 2.8/10 WiFi
  • 562 reviews 7.8/10 Comfort
  • 400 reviews 6.6/10 Cleanliness
  • 275 reviews 8.4/10 Pool
  • 246 reviews 6.4/10 Breakfast

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