The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,094 reviews

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98 Gloucester Street, The Rocks, 2000 SYDNEY, Australia

Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

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Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Telephone
Fax +61 2 9240 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,094 reviews

Customer review rating 2.0/5

Leanne G. Families - Confirmed reviews ALL

The suite needs major renovation! The view was awesome of the Oprah house and Sydney harbour bridge

Customer review rating 4.5/5

David C. Families - Confirmed reviews ALL

Professional, efficient and welcoming staff maintained the standards that we received during our 6 previous visits. Disappointingly our loyalty was not recognised on those occasion when previously we had a bottle of fizz in our suite.

Dear David, Thank you for your continued loyalty and for taking the time to share your feedback. We are delighted to hear that you enjoyed the great views and that our team maintained the professional, efficient, and welcoming service you have experienced during your previous visits. At the same time, we are sorry to learn that the recognition of your loyalty did not meet your expectations on this occasion. As the reservation was made via a travel agent and the membership details were not included in the booking, we unfortunately did not have the opportunity to recognise your membership prior to arrival. We truly appreciate your understanding. We are especially pleased to hear that the Duty Manager on Tuesday, 24 February made such a positive impression, and we will be sure to share your kind words with them. We have also noted your feedback regarding the interaction with one of our team members and will review this internally as we continue to focus on delivering warm and attentive service to all our guests. Thank you again for your valued feedback, and we look forward to welcoming you back for your next visit. Sincerely, James Ferguson General Manager

Customer review rating 4.5/5

Mark C. Business - Confirmed reviews ALL

The hotel was well located and ideal for entertaining our overseas visitors. Easy for walking to all landmarks and great restaurants near by. The concierge was excellent with advice on where to go. Front desk and other staff were very accommodating. Nice to have breakfast included in room rate.

Dear Mark, Thank you for your kind feedback. We are so pleased to hear that you enjoyed our convenient location and that it worked well for hosting your overseas visitors. Being within easy walking distance to Sydney’s landmarks and restaurants is something many of our guests appreciate, so it is wonderful to know you were able to make the most of it. It is especially lovely to hear that our concierge provided helpful recommendations and that our front desk and team members made you feel well looked after. Your kind words truly mean a lot to us, and we will be sure to share them with the team. We are very glad that you also enjoyed having breakfast included in your stay. Thank you again for taking the time to share your experience, and we hope to welcome you back again soon Sincerely, James Ferguson General Manager

Customer review rating 5.0/5

Naria C. Families - Confirmed reviews ALL

Excellent spot, walking distance from the most iconic places Sydney has to offer. Breakfast a la carte was delicious and of a great portion. Rooms were comfy and clean, with great add ons for a family of 5 adults.

Dear Naria, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our unbeatable location and the views from your room. It is wonderful to know that the a la carte breakfast, comfortable and clean rooms, and family-friendly amenities all contributed to a memorable stay. We truly appreciate you choosing to stay with us and would be thrilled to welcome you back whenever your travels bring you to Sydney. Sincerely, James Ferguson General Manager

Customer review rating 5.0/5

Hall J. Business - Confirmed reviews ALL

Everything was perfect. The room, the freshly cooked breakfast and location. All of it.

Dear J., Thank you so much for your wonderful feedback. We are thrilled to hear that everything—from the room to the freshly cooked breakfast and our location—made your stay perfect. It was a pleasure having you with us, and we would be delighted to welcome you back whenever your travels bring you to our area. Sincerely, James Ferguson General Manager

Other web-users rate our hotel

  • 1,235 reviews 9.6/10 Location
  • 1,923 reviews 8.3/10 Room
  • 1,145 reviews 8.4/10 Service
  • 55 reviews 2.9/10 WiFi
  • 455 reviews 6.3/10 Cleanliness
  • 271 reviews 8.3/10 Pool
  • 221 reviews 6.5/10 Breakfast
  • 111 reviews 7.3/10 Wellness Area

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