The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,250 reviews

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The Sebel Quay West Suites Sydney - Image 1
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98 Gloucester Street, The Rocks, 2000 SYDNEY, Australia

Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

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Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Telephone
Fax +61 2 9240 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,250 reviews

TripAdvisor Rating  4.4/5  1,799 reviews

Great location and amazing views

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Abbey, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. We are so pleased to hear that you and your family enjoyed the spaciousness, comfort, and breathtaking views of your apartment, as well as our convenient location. We truly value your feedback regarding breakfast and the sofa bed. Please accept our sincere apologies for the inconvenience caused by the sofa bed not being prepared upon arrival—we understand how important those details are, especially when traveling with children. Regarding breakfast, we appreciate your comments and understand your expectations given the standard of our accommodation. Your suggestion about offering a buffet option has been noted, and we will certainly take it into consideration as we continue to refine our guest experience. It was a pleasure having you and your family with us, and we hope to welcome you back again soon for a more enjoyable stay. Sincerely, James Ferguson General Manager

Great location and amenities

Customer review rating 5.0/5

Emma G. Families - Confirmed reviews ALL

Dear Emma, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is pleasing to read you were able to enjoy the apartment booked and our leisure area. It is a very popular facility of the property. We hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Dear Gillian, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Great stay, great location

Customer review rating 5.0/5

David Couples - Confirmed reviews ALL

Dear David, We very much appreciate your comments regarding the stay at The Sebel Quay West Suites Sydney. We\'re so pleased to hear you enjoyed your stay and found our location convenient for getting around the city. It\'s also wonderful to know our housekeeping team made such a positive impression — we’ll be sure to pass along your compliments. We appreciate your eco-conscious note on towel use as well — every little bit helps! We look forward to welcoming you back again soon for another great stay. Sincerely, James Ferguson General Manager

Good view, but really noisy especially in the mid night

Customer review rating 3.5/5

Violet W. Families - Confirmed reviews ALL

Dear Violet, Thank you for taking the time to share your recent experience with us. I\'m pleased to hear you enjoyed the view and found the suite facilities, particularly the washing machine, to be efficient and convenient. That said, We are truly sorry to learn that aspects of your stay — including noise, delays at check-in, and the service inconsistency — did not meet expectations. Your feedback regarding staff interaction, weekend dining availability, and Wi-Fi access is extremely valuable, and I’ve shared it with the team as we work on improving these areas. Please know your comments are taken seriously. We genuinely appreciate your input and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Sincerely, James Ferguson General Manager

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Other web-users rate our hotel

  • 1,315 reviews 9.7/10 Location
  • 2,089 reviews 8.1/10 Room
  • 1,230 reviews 8.5/10 Service
  • 79 reviews 2.5/10 WiFi
  • 478 reviews 5.9/10 Cleanliness
  • 358 reviews 6.8/10 Amenities
  • 278 reviews 8.6/10 Pool
  • 225 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.