The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,194 reviews

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Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

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Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open for breakfast daily from 7am - 10am, Lunch Thursday - Sunday 12pm - 2pm and Dinner Tues - Sat from 5pm - 9pm

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,194 reviews

TripAdvisor Rating  4.5/5  1,779 reviews

Certificate of excellence 2023

Location, Location, Location

TripAdvisor rating 5.0/5

JohnsonFive TripAdvisor review

Exceptional good value for its location. Perfect view of Sydney Harbour and the Opera House. Clean. Amazing staff throughout. Perfect for one nights stay or a week. Close to everything that Sydney has to offer. It is certainly worth the little extra to have a suite overlooking Sydney Harbour.

Wow, just wow!

TripAdvisor rating 4.0/5

davidcat14 Couples - TripAdvisor review

Wow, what a view from our room on the 11th floor. Waking up for 5 mornings and just looking out in the Harbour Bridge, the quay side and the Opera House. Worth the entrance fee alone. Staff are excellent in being helpful and understanding. If I was being really critical it would be that the room decor needs updating i.e. paintwork and some electric sockets with USB/C connectors being first off the wish list. Then the carpet. It was worn and suffered from the sun getting through the huge windows looking out on the harbour so much so that the rubber underneath had deteriorated causing ripples in the flooring and some tearing which is a minor inconvenience and didn’t spoil the view but really should be sorted out by such a prestigious hotel if they want to class this as better than a hostel. Just a suggestion. Moving on, easy connections with the tram, bus, train and ferries, short walk into town but plenty of cabs/Uber. Underground car park valet parking 75$ AUS . Ouch! Apart from that we would return.

Great location, tired interior.

TripAdvisor rating 4.0/5

Arthur T TripAdvisor review

Excellent location with stunning views from the eleventh floor. Accommodation met our needs as did the very attentive staff who were pleasant and helpful. Would definitely stay here again providing that in the meantime attention is given to some of the decor (holes and cracks in bedroom walls) and the stained, rucked, torn carpet is replaced. This and the tired furniture really detracted from the overall experience and in places was a trip hazard.

Excellent location

Customer review rating 5.0/5

Jerrad D. Families - Confirmed reviews ALL

Was afforded an early check in, which was really appreciated. Fantastic location, right in the heart of the CBD, the room and facilities were exceptional. Staff were very friendly too!

Dear Jerrad, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Outstanding customer service

Customer review rating 5.0/5

Cassandra A. Families - Confirmed reviews ALL

Beautiful rooms Great food The highest level of customer service I have ever experienced

Dear Cassandra, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

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Other web-users rate our hotel

  • 1,238 reviews 9.7/10 Location
  • 1,971 reviews 8.2/10 Room
  • 1,223 reviews 8.7/10 Service
  • 90 reviews 1.6/10 WiFi
  • 641 reviews 7.7/10 Comfort
  • 444 reviews 5.8/10 Cleanliness
  • 270 reviews 8.9/10 Pool
  • 205 reviews 7.1/10 Breakfast

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