The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,168 reviews

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98 Gloucester Street, The Rocks, 2000 SYDNEY, Australia

Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

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Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Telephone
Fax +61 2 9240 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open : -Breakfast daily from 7am - 10am -Lunch - Closed -Dinner Tues - Sat from 5pm - 9pm / Closed on Sunday and Monday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,168 reviews

TripAdvisor Rating  4.4/5  1,818 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Andrea J. Business - Confirmed reviews ALL

4 nights accommodation for a course at 111 Harrington Street.

Customer review rating 4.5/5

Julia M. Business - Confirmed reviews ALL

When I knew I had a conference at Circular Quay there was only one property for me. Sensational location, such a spacious apartment, super comfortable I just love this property. I arrived after a long flight to my special treat in mt fridge just perfect.

Customer review rating 5.0/5

Nicola O. Families - Confirmed reviews ALL

Great view - amazing actually! Room very clean and spacious. Beds comfortable.

Best hotel suite we've ever stayed in.

TripAdvisor rating 5.0/5

gwegwy TripAdvisor review

50th wedding anniversary and we were staying at Manly Breakwater Beachfront Manly for 7 nights and then 3 nights at Quay West. Suite 2903 is described as a 3-bedroom Harbour View Penthouse. Not sure how it's a penthouse given that the lifts go to the 38th floor but it didn't matter. The suite was magnificent and quite breathtaking. As you enter, an enormous vista of the Harbour is in front of you, from the bridge and the Opera House and across the water to Sydney Heads. Night or day, that view is amazing. To the right of the enormous living area is the main bedroom and ensuite with spa bath. The view from that room is equally good, especially if you open the glass door to the balcony. To the left of the living room are the two other bedrooms with views across to Barangaroo. These rooms share a large bathroom. All bedrooms have TVs as does the living room. The beds we used were exceptionally comfortable and very quiet so we slept really well. Also to the left is a long, well-appointed kitchen. The kitchen is separate from the living room but both lead on to the 8-seater dining area which also has access to the balcony. The hotel is very centrally located and just a short stroll to a tram stop, Circular Quay, the Rocks area and the Opera House. The QV building and shops are only two tram stops away. Tip: there are two entrances to the hotel so ask for the Gloucester Street entrance when arriving but use the Harrington Street when heading out on foot. There is also a handy mini-mart a few metres to your left when you come out onto Harrington Street. Taxis are plentiful but we used Hughes Chauffers to get us from the airport to Manly, Manly to Quay West and Quay West to the airport. The taxi ride from Aria restaurant back to Quay West on our last night was, mercifully, short but that maniac driver was bad enough to ensure that we avoid taxis whenever possible in the future. Whilst breakfast was included in our room rate, we only ate there once because we are not breakfast people. However, there is no buffet breakfast and meals are cooked to order, so we enjoyed it. We also had room service one night and the burgers were good. The pool area is huge with 2 separate indoor pools and sundecks. On the day we swam there, we had the entire area to ourselves. The hotel staff were very welcoming and helpful. We have stayed at Surry Hills for our last few trips to Sydney but we'll definitely stay at Quay West again. At Manly, we had great meals at Kushi, Hugo's, The Pantry, Garfish and The Herring Room. At Sydney, we ate at Kingsleys of Woolloomooloo (a long-time favourite like Garfish), Bennelong and Aria and had drinks at the outside bar at Pier One.

Customer review rating 2.0/5

Seok K. L. Business - Confirmed reviews ALL

1. At the time of booking, the listed room amenities indicated that a refrigerator was provided. However, upon arrival, I discovered that the room only contained a minibar. This discrepancy is misleading, particularly for guests intending to stay long term, for whom a proper refrigerator is necessary. 2. Although, I had settled the full payment, I received a letter two days later informing me that the final amount had been undercharged and requesting that I proceed to the front desk to make an additional payment. This was unexpected and caused unnecessary inconvenience. 3. I requested that my receipt be sent to me via email; however, I have not received it to date.

Dear Ms. L., Thank you very much for taking the time to share your feedback. We truly appreciate your comments, as they help us to continually improve our guest experience. We truly appreciate your comments regarding the in-room refrigeration facility. We will take it on board and review it with our marketing team. With regard to the payment follow-up, there was an administrative oversight during the processing of your payment, which resulted in an undercharge. This was identified after the transaction was completed, and we followed up accordingly. While this was a genuine error, we understand that it may have caused some inconvenience and appreciate your understanding. Regarding your receipt, our team has followed up with you directly to ensure this has been provided. Thank you once again for sharing your experience. We hope to have the opportunity to welcome you back in the future. Sincerely, James Ferguson General Manager

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Other web-users rate our hotel

  • 1,306 reviews 9.7/10 Location
  • 2,032 reviews 8.2/10 Room
  • 1,229 reviews 8.5/10 Service
  • 64 reviews 1.9/10 WiFi
  • 654 reviews 7.8/10 Comfort
  • 462 reviews 5.9/10 Cleanliness
  • 297 reviews 8.5/10 Pool
  • 223 reviews 7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.