The Sebel Quay West Suites Sydney 5 stars

Customer review rating 4.5/5 4,931 reviews
The Sebel Quay West Suites Sydney
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Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or Sydney Harbour

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street
The Rocks
2000
sydney
australia

Tel: +61292406000

Fax: (+61)292406060

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY INTL AIRPORT At 17.4km / 10.81 miles - Shuttle paying

  • By train

    CIRCULAR QUAY At 0.8km / 0.5 miles

Our accommodations

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything needed for a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

Penthouse with 2 Bedrooms, City View

  • Max. number of persons: 6
  • Area: From 140
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 Bedroom Suite 1 King Bed City View

  • Max. number of persons: 4
  • Area: From 51
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 Bedroom Apartment, 1 King Bed, City Deluxe

  • Max. number of persons: 4
  • Area: From 64
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 Bedroom Apartment, 1 King Bed, Harbour View

  • Max. number of persons: 4
  • Area: From 70
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Apartment 1 King 1 Queen Harbour View

  • Max. number of persons: 6
  • Area: From 90
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Apartment with 3 bedrooms, Harbour view

  • Max. number of persons: 6
  • Area: From 140
  • Views: Harbour view *

* Subject to availability

  • Bathrobe

Our restaurants and bars

THE QUARTIER BISTRO & BAR

Type of cuisine: French

The Quartier Bistro & Bar located on the mezzanine level of Quay West Suites Sydney offers a chic yet relaxing French dining experience. Our emphasis is on quality ingredients with a carefully crafted menu ideal for breakfast, lunch and dinner.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Quartier Bar

Photo non contractuelle / Strictly non binding

Adjacent to The Quartier Restaurant

Our guest reviews for
The Sebel Quay West Suites Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,931 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,621 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Friendly staff. Great location. Hill before entrance a bit challenging.

Best Location easy access to all transport

Customer review rating 4.5/5

Chris S. Couples - 10/02/2020 Confirmed reviews ALL

Sublime experience from booking Sebel Quay West Hotel arrival check in Porter ALL staff incredibly welcoming and attentive throughout my stay.

Surprisingly large room in a great location.

Customer review rating 4.5/5

Jason M. Business - 09/02/2020 Confirmed reviews ALL

I would stay there again as it would be a room I could utilise during the week and on weekends. Good location and walking distance to all the attractions, including public transport. The room key was however hard to use, especially after hours. The staff were incredibly pleasant and helpful and is one of the key reasons I would stay there again.

Great view from the room.

Customer review rating 4.5/5

Roney R. Families - 07/02/2020 Confirmed reviews ALL

We loved the view from the room of Circular Quay and the accommodations was wonderful. The only issue we had was the last two days when the air conditioning system failed to cool.

Great location

Customer review rating 4.5/5

Stephen H. Couples - 05/02/2020 Confirmed reviews ALL

This hotel was easy to get to. We took the train from the airport and walked to the hotel from there. The two room suite gave us plenty of room. The views were amazing. It was easy to get everywhere we wanted to go, including the cruise port where we were headed after our stay in Sydney. The breakfast we had included with our room was delicious. We would definitely stay there again!

Excellent stay

TripAdvisor rating 4.5/5

Kathi E 05/02/2020 TripAdvisor review

We stayed in a Harbour View room and it was fantastic. Two balconies and great views of the Opera House and Harbour Bridge. A very spacious room with all the trimmings. A little shocked that the mini bar fellow decided to restock while we were there and walked straight into the room and the late night room service menu needs to be expanded a bit more. Otherwise, a very pleasant stay. Staff were very nice as well.

Dear Thank you for your great review and feedback following your stay with us at The Sebel Quay West Suites Sydney. The team and I are pleased you enjoyed your stay with us and appreciate the feedback on the Minibar restock and the late night In Room dining options. These have been passed on for further review and follow up. We hope to be able to welcome you back to The Sebel Quay West again in the very near future. Kind Regards, James Ferguson General Manager

It’s a great location, suite 1207 needs to be renovated,

Customer review rating 4.5/5

Edward Z. Couples - 03/02/2020 Confirmed reviews ALL

We were placed in this room that needs to be renovated, doors coming off in the kitchen, can back granite counter from under the sink on the floor. Dishwasher leaked, and top shelf in the dishwasher was not useable. Worn carpet, with rips in in all parts of the unit. I think we wasted more time trying to get this sorted out. And were still charged same rate. This is not the way we travel. When coming back to Sydney we would not stay their.

Very happy

Customer review rating 4.5/5

Stephanie X. Business - 03/02/2020 Confirmed reviews ALL

This the 2nd time I have stayed here and I'm happy to say it was a great stay. The staff is very friendly and helpful The room is beautiful and has everything you need

Great location

Customer review rating 4.5/5

Barbara Couples - 03/02/2020 Confirmed reviews ALL

Excellent service, comfy bed, great views of harbour, bridge & opera house. Note uphill walk from circular quay station.

Birthday celebration

TripAdvisor rating 4.5/5

Janet M 03/02/2020 TripAdvisor review

Our family needed to change plans after the terrible South Coast fires for my special birthday. We had 3 units and the Rocks location of the Sebel Quay West was absolutely perfect. Close to ferry, food, shops, galleries and city. Fabulous location and service.

Dear Janet M, Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. We are thrilled you chose to stay with us when the devastating fires forced you to change your plans and that you shared this special occasion with us. It is pleasing to read that every aspect of your stay was enjoyed by all and we look forward to welcoming you back again in the very near future. Kind Regards, James Ferguson General Manager

Great Location

Customer review rating 4.5/5

Ian Business - 02/02/2020 Confirmed reviews ALL

I had a lovely apartment with great views. The staff I came in contact with were all friendly and helpful. The hotel is in a great location and it was a short walk to and from work and down to Circular Quay.

Excellent stay

Customer review rating 4.5/5

Kevin Families - 30/01/2020 Confirmed reviews ALL

Great local, lovely room, stunning views, excellent staff

Very Convenient!

Customer review rating 4.5/5

Cheryl H. Couples - 29/01/2020 Confirmed reviews ALL

This hotel was awesome because it had a kitchen & living room area, washer and dryer, nice pool, friendly, helpful, fantastic staff And a great location.

Good location, unfortunately up a short steep incline if on foot

Customer review rating 4.5/5

Barry Couples - 29/01/2020 Confirmed reviews ALL

Nice apartment, with city view. Clean and tidy

Great place to stay

TripAdvisor rating 4.5/5

geoffwicks123 28/01/2020 TripAdvisor review

Stayed here before a cruise and had a great room and it is an easy walk to Circular Quay to board the ship. Had a great room and it is really close to lots of dining options in the rocks area of Sydney.

Dear geoffwicks123, Thank you for your review and choosing to stay with us at The Sebel Quay West Suites Sydney before your cruise. We are pleased you enjoyed your stay with us and we look forward to being able to welcome you back again in the very near future. Kind Regards, James Ferguson General Manager

Short say in Sydney

Customer review rating 4.5/5

John P. Business - 27/01/2020 Confirmed reviews ALL

The Quay West is ideally located in Sydney close to the Rocks it is a quiet location.

LOCATION LOCATION LOCATION

TripAdvisor rating 4.5/5

joetravelerct 27/01/2020 TripAdvisor review

If you are a tourist, you can't beat the location of this property! The views from our room were mind blowing. We could see the Opera House and Bridge from our front window. The apartment was spacious, clean and well appointed. Highly recommend.

Dear joetravelerct, Thank you for your review and feedback following your recent stay with us at The Sebel Quay West Suites Sydney. We are thrilled our centralised location was perfect for your needs and that you thoroughly enjoyed your stay. We appreciate your recommendation and look forward to welcoming you back again in the very near future. Kind Regards, James Ferguson General Manager

Great location and views

Customer review rating 4.5/5

Am Families - 26/01/2020 Confirmed reviews ALL

We had 4 days in Sydney before our cruise - we had a ball and staying at Quay West was perfect for markets, bridge climb, ghost tour etc...

spacious, fantastic view and great location in Sydney

Customer review rating 4.5/5

Julie L. Families - 22/01/2020 Confirmed reviews ALL

Friendly professional service from the time we walked in the door and right through our 2 night stay. Our multiple apartment booking was co-ordinated as per our request to be close by each other. Each apartment was ready on time providing access to a kitchen, loungeroom overlooking the Sydney Harbour Bridge and Opera House, 2 large bedrooms and 2 bathrooms. The Sebel Quay West Suites provided a wonderful base for our family gathering. Thank you

Dear Julie L., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. We value your commitment to Accor Hotels with your Silver ALL Membership and that you for choosing to stay with us. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

It was such a wonderful experience

Customer review rating 4.5/5

Vicki P. Families - 22/01/2020 Confirmed reviews ALL

So delighted to stay at the Sebel Quay West. Perfectly situated with superb views of our wonderful Harbour. The staff were all so friendly and accommodating. Breakfast was delicious

Dear Stephen P., Thank you very much for your outstanding ratings regarding your stay at the The Sebel Quay West Suites Sydney. We value your commitment and loyalty to Accor Hotels as a ALL Member. It is always a delight to read how much our guests enjoyed their stay, and we are thrilled that for you and your family this was no exception. Thank you again for your review. The team and I look forward to being able to welcome you back again in the very near future for another enjoyable visit. Kind Regards, James Ferguson General Manager
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