The Sebel Quay West Suites Sydney 5 stars

Customer review rating 4.5/5 4,941 reviews
The Sebel Quay West Suites Sydney
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Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or Sydney Harbour

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street
The Rocks
2000
sydney
australia

Tel: +61292406000

Fax: (+61)292406060

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY INTL AIRPORT At 17.4km / 10.81 miles - Shuttle paying

  • By train

    CIRCULAR QUAY At 0.8km / 0.5 miles

Our accommodations

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything needed for a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

Penthouse with 2 Bedrooms, City View

  • Max. number of persons: 6
  • Area: From 140
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 Bedroom Suite 1 King Bed City View

  • Max. number of persons: 4
  • Area: From 51
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 Bedroom Apartment, 1 King Bed, City Deluxe

  • Max. number of persons: 4
  • Area: From 64
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 Bedroom Apartment, 1 King Bed, Harbour View

  • Max. number of persons: 4
  • Area: From 70
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Apartment 1 King 1 Queen Harbour View

  • Max. number of persons: 6
  • Area: From 90
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Apartment with 3 bedrooms, Harbour view

  • Max. number of persons: 6
  • Area: From 140
  • Views: Harbour view *

* Subject to availability

  • Bathrobe

Our restaurants and bars

THE QUARTIER BISTRO & BAR

Type of cuisine: French

The Quartier Bistro & Bar located on the mezzanine level of Quay West Suites Sydney offers a chic yet relaxing French dining experience. Our emphasis is on quality ingredients with a carefully crafted menu ideal for breakfast, lunch and dinner.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Quartier Bar

Photo non contractuelle / Strictly non binding

Adjacent to The Quartier Restaurant

Our guest reviews for
The Sebel Quay West Suites Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,941 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,623 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

well located

Customer review rating 4.5/5

Anne Couples - 19/02/2020 Confirmed reviews ALL

very good

Perfect Location

Customer review rating 4.5/5

Tina A. Couples - 17/02/2020 Confirmed reviews ALL

My husband and I stayed at Sebel Quay West for two nights to celebrate his birthday. It is located in such a convenient position. We walked to the Rocks for dinner to meet family on the Friday night; walked to George Street and caught the Light Rail to Market Street to do some shopping ; then at night walked to the Opera House to have dinner and see a show. Walk to weekend markets stalls, and quaint local artisans. Roomy, high standard accommodation. Good restaurant onsite. Stunning indoor pool, gym, sauna, room service and internet available. Highly recommend these apartments.

Well located. Good friendly staff.

Customer review rating 4.5/5

Ronny Business - 17/02/2020 Confirmed reviews ALL

Was staying at the Sebel as temporary accommodation as part of work relocation package. In the 4 weeks at Sebel, staff has been friendly and helpful. The building is a little bit worn out but otherwise well maintained. Would not mind staying here in the future. Thank you.

Good to see QW has improved since last stay.

Customer review rating 4.5/5

Mark W. R. Families - 16/02/2020 Confirmed reviews ALL

Generally good & great to revisit the QW I've called my home in the Sydney CBD since 1994. Pleased to see the long required updates are now in progress, though still looking sad in certain areas (our apartment carpet was threadbare). Staff, as ever were welcoming & helpful.

Amazing Views

Customer review rating 4.5/5

Kim O. Families - 15/02/2020 Confirmed reviews ALL

Hi We loved the location and view the service was also wonderful We had dinner and bfast in the restaurant and the service and food were great My one issue was the room was very tied looking and could do with some updates for the price we paid

Old and smelly

TripAdvisor rating 4.5/5

jeffreybaldacchino 15/02/2020 TripAdvisor review

This hotel really needs a make over,it has rooms dating back to the 60 . The room smelt of dust and sweat,no facility for I-phone charging,bed was hard and terrible. At breakfast waited 45 minutes to get eggs,said they got the wrong order. Overall really bad at $650 a night-no

Dear jeffreybaldacchino, Thank you for your review following your recent stay with us at The Sebel Quay West Suites Sydney. We apologise there were aspects of your stay that were not to the high standard we strive to achieve for our guests. Your feedback has been passed on to our Management team and each point will be followed up by the respective Manager. We do hope you will consider staying with us again when we have refurbished our rooms to experience our modernised product for yourself. Kind Regards, James Ferguson General Manager

No

Customer review rating 4.5/5

Anonymous Couples - 14/02/2020 Confirmed reviews ALL

The staff were excellent and charming. The room was tired to say the least and had a strange chemical smell. The communal space was depressing and dreary

Good stay

Customer review rating 4.5/5

Simon B. Families - 13/02/2020 Confirmed reviews ALL

Clean tidy 10 out 10

Customer review rating 4.5/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Friendly staff. Great location. Hill before entrance a bit challenging.

Best Location easy access to all transport

Customer review rating 4.5/5

Chris S. Couples - 10/02/2020 Confirmed reviews ALL

Sublime experience from booking Sebel Quay West Hotel arrival check in Porter ALL staff incredibly welcoming and attentive throughout my stay.

Surprisingly large room in a great location.

Customer review rating 4.5/5

Jason M. Business - 09/02/2020 Confirmed reviews ALL

I would stay there again as it would be a room I could utilise during the week and on weekends. Good location and walking distance to all the attractions, including public transport. The room key was however hard to use, especially after hours. The staff were incredibly pleasant and helpful and is one of the key reasons I would stay there again.

Great view from the room.

Customer review rating 4.5/5

Roney R. Families - 07/02/2020 Confirmed reviews ALL

We loved the view from the room of Circular Quay and the accommodations was wonderful. The only issue we had was the last two days when the air conditioning system failed to cool.

Great location

Customer review rating 4.5/5

Stephen H. Couples - 05/02/2020 Confirmed reviews ALL

This hotel was easy to get to. We took the train from the airport and walked to the hotel from there. The two room suite gave us plenty of room. The views were amazing. It was easy to get everywhere we wanted to go, including the cruise port where we were headed after our stay in Sydney. The breakfast we had included with our room was delicious. We would definitely stay there again!

Excellent stay

TripAdvisor rating 4.5/5

Kathi E 05/02/2020 TripAdvisor review

We stayed in a Harbour View room and it was fantastic. Two balconies and great views of the Opera House and Harbour Bridge. A very spacious room with all the trimmings. A little shocked that the mini bar fellow decided to restock while we were there and walked straight into the room and the late night room service menu needs to be expanded a bit more. Otherwise, a very pleasant stay. Staff were very nice as well.

Dear Thank you for your great review and feedback following your stay with us at The Sebel Quay West Suites Sydney. The team and I are pleased you enjoyed your stay with us and appreciate the feedback on the Minibar restock and the late night In Room dining options. These have been passed on for further review and follow up. We hope to be able to welcome you back to The Sebel Quay West again in the very near future. Kind Regards, James Ferguson General Manager

It’s a great location, suite 1207 needs to be renovated,

Customer review rating 4.5/5

Edward Z. Couples - 03/02/2020 Confirmed reviews ALL

We were placed in this room that needs to be renovated, doors coming off in the kitchen, can back granite counter from under the sink on the floor. Dishwasher leaked, and top shelf in the dishwasher was not useable. Worn carpet, with rips in in all parts of the unit. I think we wasted more time trying to get this sorted out. And were still charged same rate. This is not the way we travel. When coming back to Sydney we would not stay their.

Very happy

Customer review rating 4.5/5

Stephanie X. Business - 03/02/2020 Confirmed reviews ALL

This the 2nd time I have stayed here and I'm happy to say it was a great stay. The staff is very friendly and helpful The room is beautiful and has everything you need

Great location

Customer review rating 4.5/5

Barbara Couples - 03/02/2020 Confirmed reviews ALL

Excellent service, comfy bed, great views of harbour, bridge & opera house. Note uphill walk from circular quay station.

Birthday celebration

TripAdvisor rating 4.5/5

Janet M 03/02/2020 TripAdvisor review

Our family needed to change plans after the terrible South Coast fires for my special birthday. We had 3 units and the Rocks location of the Sebel Quay West was absolutely perfect. Close to ferry, food, shops, galleries and city. Fabulous location and service.

Dear Janet M, Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. We are thrilled you chose to stay with us when the devastating fires forced you to change your plans and that you shared this special occasion with us. It is pleasing to read that every aspect of your stay was enjoyed by all and we look forward to welcoming you back again in the very near future. Kind Regards, James Ferguson General Manager

Great Location

Customer review rating 4.5/5

Ian Business - 02/02/2020 Confirmed reviews ALL

I had a lovely apartment with great views. The staff I came in contact with were all friendly and helpful. The hotel is in a great location and it was a short walk to and from work and down to Circular Quay.

Excellent stay

Customer review rating 4.5/5

Kevin Families - 30/01/2020 Confirmed reviews ALL

Great local, lovely room, stunning views, excellent staff

Our most recent 20 reviews

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