Mercure Zurich City 4 stars

Customer review rating (ALL Rating) 4.4/5 411 reviews

Best price
guarantee
Mercure Zurich City - Image 1
Mercure Zurich City - Image 2
Mercure Zurich City - Image 3
Mercure Zurich City - Image 4
Vulkanstrasse 108b, 8048 ZURICH, Switzerland

Description

Hotel extras

  • 5-minute walk from the Swiss Life Arena

  • Hotel in Zurich's city center near public transportation

  • GreenSign Level 4 Hotel - GSTC compliant

  • Spacious wellness area with roof terrace

  • DELI Restaurant and Bar with spacious outdoor terrace

Our accommodation(s)

Hotel location

Mercure Zurich City

Vulkanstrasse 108b
8048 ZURICH
Switzerland

GPS:47.3934723, 8.484485

Telephone
Fax +41 43 523 12 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DELI

The DELI Restaurant of the Hotel Mercure Zurich offers both a city lunch and a la carte dishes in a cozy atmosphere. In a relaxed atmosphere or on the outdoor terrace, the restaurant delights with regional and light dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  411 reviews

Close to the trains, great air conditioning in the rooms

Customer review rating 4.0/5

Danielle O. Business - Confirmed reviews ALL

Close to the trains, great air conditioning in the rooms

Dear Mrs O., We very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also passed on your comment regarding the WIFI to our IT Specialist , my sincerest apologizes for any inconveniences which were caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Hermes Assistant Front Office Manager

well located, quiet rooms

Customer review rating 3.5/5

Sashko R. Business - Confirmed reviews ALL

The hotel can be reached from the main train station within 10 minutes with a regional train. The staff is really kind. The room is very quiet, but maybe not so comfortable. I do not find the Italian style. Things that could be improved: - add a coffee tea maker, as in most of other Mercure hotels I have been - I was alone in the room, but I find the room less comfort for two persons.

Good stay

Customer review rating 5.0/5

Aks Families - Confirmed reviews ALL

Good

Room was cold

Customer review rating 3.0/5

Nazım B. Families - Confirmed reviews ALL

There was no possiblity to open the window , and the room was not warm enough.No possible adjustment ..Outside ,the weather was warmer than the room.

Dear Mr- B. Thank you for taking the time to tell us about your experience at the Mercure Zürich City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Due to safety reasons we are not allowed to open windows in this type of building, I will also follow up with my team on this matter to provide a better service next time and assist you with a blanket or a portable heater We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Hermes Assistant Front Office Manager

Good transport links

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel was fairly close to the train station. The room was good. The breakfast options were very good.

Dear Mr. Griffiths, We very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Hermes Assistant Front Office Manager

Other web-users rate our hotel

  • 593 reviews 8.3/10 Location
  • 964 reviews 6.3/10 Room
  • 573 reviews 7.2/10 Service
  • 48 reviews 5.6/10 WiFi
  • 354 reviews 8.1/10 Cleanliness
  • 341 reviews 8.2/10 Breakfast
  • 5 reviews 2/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Zurich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.