Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,288 reviews

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Mercure Oxford Hawkwell House Hotel - Image 1
Mercure Oxford Hawkwell House Hotel - Image 2
Mercure Oxford Hawkwell House Hotel - Image 3
Mercure Oxford Hawkwell House Hotel - Image 4
Church Way, Iffley Village, OX4 4DZ OXFORD, United Kingdom

Description

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Double Room

Photo out of - Classic Double Room

Enjoy the unique local decor inspired by Oxford style vintage clothing. Stylish rooms with free premium WiFi, mini fridge, hairdryer, tea and coffee tray, guest safe and rainfall shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Stay in a Classic Room with unique decor and natural daylight, 2 twin beds, ensuite bathroom with shower or bath, toiletries, TV with Freeview channels, tea and coffee facilities, complimentary water and WiFi, hairdryer, iron and ironing board.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to an authentic experience in a room inspired by Oxford style vintage clothing, with premium WiFi, mini fridge with complimentary soft drinks, hairdryer, Nespresso coffee machine, robe and slippers, guest safe and rainfall shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to an authentic experience in a room inspired by Oxford style vintage clothing, with premium WiFi, mini fridge with complimentary soft drinks, hairdryer, Nespresso coffee machine, robe and slippers, guest safe and rainfall shower.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Stay in a Classic Room with unique decor and natural daylight, 2 twin beds, working desk, ensuite wetroom with shower, toiletries, TV with Freeview channels, tea and coffee facilities, complimentary water and WiFi, hairdryer, iron and ironing board.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 77 rooms
  • 3 rooms for people with reduced mobility
  • One connecting room
  • 77 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Porter

  • Porter

Pets

Pets allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

3 Meeting rooms

Business Center

  • Business center with support staff
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

TERRACE BAR

Photo out of - TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail Shackletons Revenge.

Bar Type
Bar-Rendez-Vous
Capacity
22
Accessibility
Accessible service
Telephone +44 1865 749988

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail Shackletons Revenge.

Set across three beautiful buildings, including two 19th-century manor houses, Hawkwell House is surrounded by three acres of private gardens, creating an idyllic setting for your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,288 reviews

Customer review rating 5.0/5

Ali D. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Verbena W. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Kevin H. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Jay W. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Robert L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Verbena W. Families - Confirmed reviews ALL

Held an event here and Ella and the team were very helpful

Customer review rating 2.0/5

Kevin H. Families - Confirmed reviews ALL

Accessable room, extremely dark. Radiator on bathroom very rusty which gave the impression of being filthy. Disabled seat in shower dirty in seat water dispersal holes. No complasints about staff or food. Having stayed previously we were disappointed with the room.

Customer review rating 3.5/5

Jay W. Families - Confirmed reviews ALL

The Hawkwell House hotel has been a regular stay for us. The rooms and service as ever are great. However we needed to checkout of the hotel in the Saturday at 8am for our daughter’s graduation, and to find that breakfast only started then was a shock. We were allowed to use the cold breakfast buffet but such a late starting breakfast is not good enough.

Customer review rating 4.5/5

Robert L. Families - Confirmed reviews ALL

Good price, clean rooms, some nice touches, good value

Customer review rating 3.5/5

E T. Couples - Confirmed reviews ALL

This would have been 10/10 because every member of staff we came across were absolutely brilliant but the room let you down, hence the lower mark. having stayed in far too many hotels over the years your staff were the best we have ever come across and we mean that! From the Reception staff to the Bar staff to the Restaurant staff (evening & breakfast) they were all warm, polite, happy to chat and very helpful in everything we asked of them. Unfortunately we could not say the same about our room (203) - the bed was extremely uncomfortable and probably past its useful life and the bedding was very heavy, pillows not very good which left us with a pretty sleepless night. The bathroom is in need of modernisation and a complete refurb necessary. The two steps up to a flat floor from the bedroom are in my view dangerous, particularly at night. Alongside a need for ventilation in the bathroom you should consider dimmed automatic lighting for nighttime use. The fridge was not cold during our stay and may need to be looked at. All public areas are in a very good condition but given the room is an important part of any hotel stay we are sorry we could not mark higher with such wonderful staff.

Customer review rating 4.0/5

Jason W. Business - Confirmed reviews ALL

Great welcome Lovely rooms Elec charging in car park

Customer review rating 5.0/5

Sarah H. Couples - Confirmed reviews ALL

Delightful hotel. Great staff. Lovely quiet room. Parking is a bonus.

Customer review rating 5.0/5

Christine C. Solo - Confirmed reviews ALL

Great location for Oxford. Easy parking. Good breakfast. Comfortable stay

Customer review rating 4.5/5

Christine P. Couples - Confirmed reviews ALL

A great stay for a late birthday treat. Staff were all amazingly friendly and helpful. Nice to have places to relax and given that we were not part of a larger conference party it was nice to be treated as a welcome guest rather than one of a larger party. Thank You.

Customer review rating 5.0/5

Jean P. Solo - Confirmed reviews ALL

Great location and beautiful, quirky, luxurious feel to the hotel. All the hotel staff I encountered, reception, bar and housekeeping were very helpful and friendly. Happy to change my room so I had a bath instead of just a shower. I had a dog with me and he was made to feel very welcome too. Definitely stay again and highly recommend.

Customer review rating 4.0/5

Karen D. Families - Confirmed reviews ALL

Clean and tidy, comfortable sleeping arrangements. Sunday lunch in hotel very good. Staff helpful, friendly and approachable.

Customer review rating 4.5/5

Pat C. Couples - Confirmed reviews ALL

We had a relaxing break with comfortable beds, pleasant surroundings and friendly staff. Very convenient for taking the bus into Oxford and delicious meals, especially the breakfast.

Customer review rating 5.0/5

Gerard S. Families - Confirmed reviews ALL

At Hawkwell House they are Dog-friendly and thoughtful for Gluten-Free options. Warm throughout. Nice to see sustainability initiatives at the Breakfast Bar. A bottle of water in the room would have been a nice touch... and enough tea-bags for afternoon and morning. They made an effort for Halloween, without being overbearing. Dinner was very, very good.

Customer review rating 4.0/5

Richard J. Couples - Confirmed reviews ALL

Very nice hotel. This was a return visit. Bar service could be improved. Complimentary drinks were not handled with grace. A glass of wine was withdrawn and replaced with smaller glass when the bar staff realised a voucher was being used.

Customer review rating 5.0/5

Steven D. Couples - Confirmed reviews ALL

Lovely staff, good setting and immaculate rooms

Customer review rating 1.0/5

Maureen A. Couples - Confirmed reviews ALL

All our needs were met

Customer review rating 4.5/5

Chris C. Couples - Confirmed reviews ALL

Great service and good customer service

Customer review rating 1.5/5

Adeola S. Solo - Confirmed reviews ALL

Disappointing service on basic amenities I was surprised that our room had no complimentary water, something I'd consider standard at any hotel. On top of that, the room was missing basics like slippers and a robe. Around 11pm I had to go down to reception several times to ask for these items, and each request was refused. I wasn't even offered the option to purchase them. Having to make repeated trips late at night for things most hotels provide as standard took away from what should have been a relaxing stay. I hope management reviews its amenity policy and how staff handle guest requests, because a simple solution or alternative would have made a big difference.

Customer review rating 4.5/5

Mary N. Families - Confirmed reviews ALL

We stayed 4 nights and enjoyed it very much. The rooms were very comfortable, and the staff was kind. Naveed and Jerome took great care of us and remembered our orders each day. We will definitely stay again. I would love it if you could add more space to store clothes; drawers would be nice. It was difficult to be living out of a suitcase for that long.

Other web-users rate our hotel

  • 877 reviews 9.1/10 Location
  • 1,372 reviews 7.7/10 Room
  • 1,733 reviews 9.3/10 Service
  • 15 reviews 3.6/10 WiFi
  • 823 reviews 8.8/10 Breakfast
  • 734 reviews 7.5/10 Comfort
  • 471 reviews 6.8/10 Cleanliness
  • 448 reviews 8.1/10 Amenities

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