Fairmont Ambassador Seoul 5 stars

Customer review rating (ALL Rating) 4.6/5 2,760 reviews

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,760 reviews

Customer review rating 4.5/5

Jade B. Business - Confirmed reviews ALL

Very kind personnel and very helpful.

Dear Ms. B., Thank you for choosing Fairmont Ambassador Seoul and for sharing your kind feedback with us. We are truly delighted to hear that you appreciated our convenient location and found our team to be polite, kind, and helpful throughout your stay. It is especially rewarding to know that everything met your expectations and that you had such a positive overall experience. Your kind recognition of Helen, Noah, Lucy, Sunny, Dana, and the rest of our team is greatly appreciated. We will be sure to share your compliments with them, as it will serve as wonderful encouragement for their continued dedication to exceptional service. Thank you once again for your generous feedback. We sincerely look forward to welcoming you back in the near future for another memorable stay. Thank you. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 4.0/5

Susan L. Families - Confirmed reviews ALL

We love Thomas the doorman. He was the best. He always had a smile on his face, his greetings always made us feel welcome and was helpful when a taxi driver not use to driving for Uber tried to claim we didn't pay him. Thomas stepped right in without hesitation and helped us resolve the issue. Of all the staff we encountered, he was the best. House keeping at night was also friendly and had fresh water bottles for us every night. Whoever helped book our taxi for ride to airport was efficient and patient.

Dear Ms. L., Thank you for choosing Fairmont Ambassador Seoul and for sharing your thoughtful feedback with us. We are truly delighted to hear that Thomas, our doorman, made such a positive and lasting impression during your stay. His warm smile, welcoming presence, and proactive assistance especially in helping resolve the taxi situation perfectly reflect the level of care we strive to provide. Your kind words will certainly be shared with him as great encouragement. We are also pleased to know that our Housekeeping team provided attentive evening service, and that Lily assisted you efficiently and patiently with arranging your transportation to the airport. At the same time, we sincerely appreciate your feedback regarding the in-room storage space. We understand how important sufficient storage is for a comfortable stay, and we regret any inconvenience this may have caused. Your comments have been shared with the relevant team for consideration as we continue to enhance our guest experience. Thank you once again for your valuable feedback. We truly look forward to welcoming you back in the near future for another enjoyable stay. Thank you. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Shreeya S. Friends - Confirmed reviews ALL

Wow. I have stayed in many 5 star hotels but this one blew my mind. From the interior design of the hotel room to the beatiful top down view of the hyundai seoul I was transported to a futuristic reality. It was beautiful to see the colorful light show at night on top of the hyundai seoul too. My friends and I just spent the whole day gazing at the view and having drinks. One of my favorite memories in my life. Usually hotels are just a place to stay but this one felt like a present someone had wrapped for me.

Dear Ms. S., Thank you for choosing Fairmont Ambassador Seoul and for sharing such an inspiring and heartfelt review with us. We are truly honored to hear that your experience with us stood out among many five-star stays and created such a memorable impression. Your beautiful description of the room design and the panoramic view overlooking The Hyundai Seoul, along with the vibrant night light show, is deeply appreciated and rewarding for our entire team. Thank you once again for your generous and touching feedback. We sincerely look forward to welcoming you back for another unforgettable stay in the near future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Edward P. Families - Confirmed reviews ALL

We loved everything about our stay at the Fairmont Ambassador Seoul. From the personnel to the ammenities, it was a First Class experience. Thank you!

Dear Mr. P., Thank you for choosing Fairmont Ambassador Seoul and for sharing your wonderful feedback with us. We are truly delighted to hear that you had such an exquisite and first-class experience during your stay. It is especially rewarding to know that our team made your visit seamless and comfortable for your family, and that the connecting rooms met your needs well. We are also pleased that you found both the hotel and your rooms immaculate, and that every aspect of your stay contributed to a memorable experience. Your kind words mean a great deal to all of us and serve as great encouragement for our team. Thank you once again for your generous feedback. We sincerely look forward to welcoming you and your family back for another exceptional stay in the near future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Manav K. Families - Confirmed reviews ALL

lovely experience at the hotel. Staff is very nice. The location is excellent, though no subway thats very close.

Dear Mr. K., Thank you for choosing Fairmont Ambassador Seoul and for sharing your kind feedback with us. We are delighted to hear that you had a lovely experience especially at the Gold Lounge, and that our team’s warm and attentive service left a positive impression. It is also wonderful to know that you appreciated our convenient location. At the same time, we understand your comment regarding subway accessibility. While the nearest station is within a reasonable walking distance, we will continue to explore ways to better assist our guests with transportation options for added convenience. Your kind words are greatly appreciated, and we sincerely look forward to welcoming you back in the near future for another memorable stay. Thank you. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Other web-users rate our hotel

  • 640 reviews 9.5/10 Location
  • 899 reviews 8.6/10 Room
  • 1,127 reviews 8.4/10 Service
  • 5 reviews 6.2/10 WiFi
  • 366 reviews 9.3/10 Vibe
  • 340 reviews 8.3/10 Comfort
  • 305 reviews 8.6/10 Cleanliness
  • 279 reviews 9/10 Breakfast

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