Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 3.9/5 55 reviews

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Description

Hotel extras

  • A 4-star Amsterdam hotel right next to Dam Square

  • Historic building near famous sights and Centraal station

  • International restaurant and bar serving up seasonal cuisine

  • Breakfast buffet showcasing ingredients from local producers

  • On-site gym with Technogym equipment

Our accommodation(s)

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Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

Savour international dishes and hearty Italian fare at a charming eatery in the heart of Amsterdam's bustling city centre. We take pride in sourcing the finest, freshest ingredients from local suppliers, ensuring every dish is made with care and passion.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  55 reviews

Customer review rating 5.0/5

Ozlem E. B. Families - Confirmed reviews ALL

Every single staff member was extremely helpful and polite. The hotel also has an excellent location.

Dear Ms. B., Thank you for sharing your observations with us. We are delighted you had such a positive experience during your family stay with us. Our team takes great pride in providing attentive service, and we’re thrilled this enhanced your visit. Being steps away from Dam Square and Amsterdam’s cultural landmarks makes it easy for guests to explore the city’s vibrant heart, and we’re glad this added convenience to your trip. It would be a pleasure to welcome you back. Best wishes, Wencke Bolsius General Manager

Customer review rating 4.5/5

Aishah I. M. O. A. Friends - Confirmed reviews ALL

very nice

Dear Ms. I. A., Thank you for sharing your observations with us. We are delighted you found our central Dam Square location ideal for exploring Amsterdam with friends. We look forward to the opportunity to welcome you back for another memorable stay. Warm regards, Wencke Bolsius General Manager

Customer review rating 4.5/5

Wai Y. A. F. Friends - Confirmed reviews ALL

Location is very convenient. Right at city centre! Staff are super helpful and friendly! Highly recommended!

Dear Ms. A. F., Your thoughtful review is greatly appreciated. We are thrilled to hear you had a wonderful time during your stay with us. Our team takes pride in offering a central location that allows our guests to explore Amsterdam with ease. It’s fantastic to know our efforts to provide warm and attentive service made your trip memorable. We look forward to seeing you again. Best wishes, Wencke Bolsius General Manager

Customer review rating 4.0/5

Richard J. T. Couples - Confirmed reviews ALL

Friendly reception, small clean and tidy room which suited well for one night stop

Dear Mr. T., Thank you for sharing this review of your time at our hotel. We are delighted you found our central location convenient for exploring Amsterdam. Our team takes pride in offering a warm welcome, and we’re thrilled you experienced this during check-in. It’s great to know your room provided the comfort and tidiness you needed for a restful night. We look forward to welcoming you back. Best wishes, Wencke Bolsius General Manager

Customer review rating 1.5/5

Samantha N. H. Friends - Confirmed reviews ALL

Average. Smallest room I’ve ever stayed in, had a pigeon in our first room and the reception laughed. No offer of complimentary anything and relocated to a room so tiny the window looked out onto a brick wall

Dear Ms. H., Thank you for taking the time to share your feedback. We are pleased to know our central location near Dam Square provided convenient access to Amsterdam’s vibrant attractions during your stay with friends. We sincerely apologize that your experience fell short in several areas. While our rooms vary in size and views to cater to different preferences, we regret the accommodation did not meet your comfort expectations. Your feedback about the unexpected situation upon arrival and our team’s response has been noted, as we aim to address all concerns with utmost professionalism. We also take cleanliness seriously and will reinforce our daily housekeeping protocols to ensure consistent standards. Please know we value your input and will use it to enhance future guest experiences. We hope to have the opportunity to welcome you back for a more memorable stay in future. Kind regards, Wencke Bolsius General Manager

Other web-users rate our hotel

  • 1,076 reviews 9.7/10 Location
  • 948 reviews 6.5/10 Room
  • 912 reviews 8.2/10 Service
  • 7 reviews 7.1/10 WiFi
  • 530 reviews 5.8/10 Comfort
  • 372 reviews 6.1/10 Cleanliness
  • 295 reviews 4.8/10 Breakfast
  • 186 reviews 4.7/10 Vibe

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