Hotel Mercure Oostende 4 stars

Customer review rating (ALL Rating) 4.5/5 777 reviews

Hotel Mercure Oostende - Image 1
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Description

Hotel extras

  • Oostend Beach at 250 meters

  • In the city centre

  • Free WIFI

  • Public paid car park

  • Oostend Airport at 10 mins by car

Our accommodation(s)

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Hotel location

Hotel Mercure Oostende

Leopold II laan 20
8400 OSTEND
Belgium

GPS:51.230344, 2.91345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Our restaurant offers a great selection of food in a relaxed, informal setting. For groups we can serve a buffet dinner or buffet lunch on request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  777 reviews

Customer review rating 3.0/5

Peter J. Business - Confirmed reviews ALL

Other than the above I enjoyed the stay....

Dear Peter, Thanks for taking the time to share your feedback. It’s unfortunate to hear that the refrigerator was not plugged in, which led to the loss of your fruit. That should have been properly checked beforehand. We also appreciate you pointing out the issue with the USB ports in the table — we will make sure these are inspected and addressed. We’re glad to read that, despite these inconveniences, you still enjoyed your stay. We appreciate your comments as they help us improve for future guests. Sincerely, Team Mercure Oostende

Customer review rating 5.0/5

Derek G. Couples - Confirmed reviews ALL

Very pleasant staff and a comfortable hotel

Dear Derek, Thank you so much for your lovely review! We are delighted to hear that you enjoyed the comfort of our hotel and that our team helped make your stay a pleasant one. Your kind words mean a lot to us and will certainly be shared with our staff.🙂 We truly appreciate your feedback and look forward to welcoming you back again soon! Sincerely, Team Mercure Oostende

Customer review rating 5.0/5

Bart N. Couples - Confirmed reviews ALL

Very nice hotel in the middle of the city. Very quiet room!! The brakfast is very nice!!. The service people are very friendly!!

Dear Bart, Thank you very much for your lovely review! We are delighted to hear that you enjoyed your stay with us, especially our central yet quiet location, as well as the breakfast and the friendliness of our team. Your kind words are truly appreciated and will be shared with our staff. We hope to have the pleasure of welcoming you back again very soon.🌊 Sincerely, Team Mercure Oostende

Customer review rating 5.0/5

Penelope S. Couples - Confirmed reviews ALL

check in was simple with pleasant and efficient receptionists. The room was very clean, air con was working overtime with the heat, but it made the room lovely and cool. We have stayed several times before and will return, as the location is good and a good team of staff

Dear Penelope, Thank you very much for your kind and loyal feedback. We are delighted to read that your check-in was smooth and that our reception team made a pleasant and efficient impression. It is also great to hear that your room was very clean and that the air conditioning provided welcome comfort during the warm weather. We truly appreciate your continued trust in us and are especially pleased that you have chosen to stay with us several times before and plan to return again. Your appreciation of both our location and our team means a great deal to us. We look forward to welcoming you back again very soon! Sincerely, Team Mercure Oostende

Customer review rating 0.5/5

Rosamund D. Couples - Confirmed reviews ALL

We stayed one night,and where kept awake most off the night by workmen ,working in the room next door,banging/talking/coughing etc this was made worse by the fact we had our little dog with us ,who kept barking at the noise.In the morning we spoke to Martin on Reception who was extremely unhelpful and even aggressive about us being disbursed by the workmen,said there was nothing he could do about it!he had checked us in the day before and never mentioned that renovation where being done in the next door room.We have stayed in Mercure hotels many times,and never had a bad experience before.But I doubt if we will stay again

Other web-users rate our hotel

  • 392 reviews 8.9/10 Location
  • 681 reviews 6.7/10 Room
  • 554 reviews 9.1/10 Service
  • 12 reviews 6.6/10 WiFi
  • 467 reviews 7.4/10 Breakfast
  • 358 reviews 4.1/10 Comfort
  • 254 reviews 8.8/10 Cleanliness
  • 133 reviews 3.1/10 Value

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