ibis Styles Nieuwpoort 3 stars

Had a brilliant stay at the hotel whilst passing through Belgium with my young family . Wonderful welcome plus a helpful & friendly service from Michel (not sure of spelling) greeted us like we were his guests. Clean hotel and comfy bed. Will stay again soon. Thanks 👍🏼

Great experience, nice clean rooms, spacious, nice staff. Fridge would have been nicer if the temperature didn't appear to be a little warm in it. Room was the side of a road which was quite noisy and busy in the mornings so had to keep the windows closed. A kettle in the room would have been a dream. The wellness area was nice and calm for the most part - had problems getting the showers to work they seemed to come on when they wanted! Overall it was a nice stay and liked it so much I stay 2 days longer.

Room was clean, comfortable and well equipped.

I was disappointed by many things at this hotel. There was one guy with shaved head and glasses at the reception that was extremely rude. I went in the evening of 29 April to point out that the machine that was giving free coffee was out of order. His answer was "order at the bar" (where you have to pay). Luckily a colleague of his came to the rescue while he was trying to stop him saying "it is not your job, let them order". The nice person was trying to fix it with a smile and the rude employee came to me and said "which is your room, which hotel do you stay at, the bungalows or the rooms?". When I told him we stayed in the room 129, he shut up and went away. He was trying to find a reason to get us out of there without serving ourselves a coffee and he did not even apologise when he realised that it was part of our hotel arrangement to use the machine and that we paid for it. I found that horrible and I cannot believe this person deserves a job close to customers. The room was too simple, no kettle, fridge and there was no conditioner in the shower. It only had one soap for all, which i find rare in a hotel of 4 stars. The pool was overcrowded, that is why I do not understand the reservation system. Reserving a place should mean that not everyone is allowed at the same time. It was uncomfortable, dangerous, unsanitary and noisy. There were not enough chairs so we had to leave our towels and clothes on the floor. Instead of allowing everyone to go at the same time, you could split them within the day, to make sure there is always enough room for everyone.

My family was pleased by our stay at this ibis styles. The staff, the amenities were impeccable. The family was very spacious and the layout was functional. The children area in the lobby, with all the toys was great too. The breakfast buffet was the cherry on the cake for us. And it's only 10mn by car from the see sight.