Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 1,580 reviews

Mercure Kuala Lumpur Shaw Parade - Image 1
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Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

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Room 1

Hotel location

Mercure Kuala Lumpur Shaw Parade

152, Changkat Thambi Dollah
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,580 reviews

Customer review rating 4.5/5

Andrew J. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Sikandar M. K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

J. W. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Poh F. Families - Confirmed reviews ALL

尊敬的宾客: 非常感谢您抽出宝贵时间与我们分享您的精彩反馈。 我们很高兴得知您在吉隆坡邵氏百乐美居酒店度过了愉快的时光,并拥有美好的入住体验。尤其令我们感到欣慰的是,您对我们每日的早餐品质感到满意,房间干净舒适,并且对我们团队成员的热情友好表示赞赏。 您的好评对我们意义非凡,也极大地鼓舞了我们整个团队,激励我们继续为宾客提供热情周到的服务和难忘的入住体验。 再次感谢您的支持。我们期待在不久的将来再次欢迎您光临,享受又一次愉快的入住体验。 此致, 杨欣迪 总经理 吉隆坡邵氏百乐美居酒店

Customer review rating 4.5/5

Nga L. T. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location near Lalaport, as well as the modern and elegant interior of the hotel. It is especially rewarding to know that the friendliness and helpfulness of our team members made a positive impression on you and that you appreciated the complimentary minibar refreshments provided in your room. At the same time, we sincerely apologize that the breakfast experience did not fully meet your expectations. We are particularly concerned to learn that nasi lemak was served without sambal, as we agree that this essential accompaniment should have been readily available. Your comments regarding the breakfast selection and replenishment have been shared with our Culinary and Food & Beverage teams for immediate review and improvement. We are also pleased that you appreciated our complimentary breakfast arrangement for children below 12 years old, and we hope this added to the enjoyment and value of your family stay. Thank you once again for your kind compliments and constructive feedback. We truly appreciate your support and look forward to welcoming you and your family back to Mercure Kuala Lumpur Shaw Parade for an even more enjoyable experience in the future. Warm regards, Cindy Yeoh General Manager Mercure Kuala Lumpur Shaw Parade

Other web-users rate our hotel

  • 1,404 reviews 9.1/10 Location
  • 1,718 reviews 8.8/10 Room
  • 1,701 reviews 8.8/10 Service
  • 108 reviews 7/10 WiFi
  • 861 reviews 8.8/10 Cleanliness
  • 660 reviews 8.1/10 Comfort
  • 589 reviews 7.5/10 Breakfast
  • 507 reviews 7.8/10 Amenities

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