Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 1,619 reviews

Mercure Kuala Lumpur Shaw Parade - Image 1
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Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Shaw Parade

152, Changkat Thambi Dollah
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,619 reviews

Customer review rating 5.0/5

Rob M. Couples - Confirmed reviews ALL

From check in to check out everything was exceptional and above what we where expecting, staff so friendly and attentive, rooms immaculate and very cosy and comfortable. Breakfast was excellent and in a very nicely decorated and modern looking dinning room made for a very relaxing experience, just what you need after the hustle and bustle of the city.

Customer review rating 4.0/5

Chii S. W. Couples - Confirmed reviews ALL

Room was clean and comfortable, overall stay was okay. But the carpark management was very disappointing. I already paid the RM8 parking fee during check-in and the reception gave me the receipt. Car plate number and parking details were all correct. However, during check-out, the exit system suddenly showed I needed to pay more than RM100. I got stuck at the exit while many cars were waiting behind me. A building security staff came over but had a very bad attitude. He just said he didn’t know and it was not under him, then asked me to call the hotel or pay first. Even when I asked for the hotel contact number, he also said he didn’t know. The hotel room itself was good, but the parking experience and poor handling really spoiled the stay.

Customer review rating 3.5/5

Cristina C. Y. Friends - Confirmed reviews ALL

Nice location

Customer review rating 5.0/5

Nur A. Families - Confirmed reviews ALL

This is my third time staying at Mecure Shaw Parade as it’s a good location which is 10 to 15 minutes walking journey to Lalaport shopping mall and Hang Tuah station. The person who did my check-in process ( forgot his name) was fast and detailed. Room was clean and tidy too. Staff are friendly as well.

Customer review rating 4.5/5

M. M. A. Couples - Confirmed reviews ALL

The location is better than I expected to get to Pavilion area. The room was spacious, clean and the staffs are friendly. Definitely will go back and stay.

Other web-users rate our hotel

  • 1,461 reviews 9.2/10 Location
  • 1,792 reviews 8.7/10 Room
  • 1,768 reviews 8.9/10 Service
  • 120 reviews 7.4/10 WiFi
  • 885 reviews 8.9/10 Cleanliness
  • 675 reviews 7.7/10 Comfort
  • 595 reviews 7.4/10 Breakfast
  • 510 reviews 7.9/10 Amenities

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