ibis Muenchen City Arnulfpark 2.5 stars

Customer review rating (ALL Rating) 4.6/5 2,330 reviews

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Arnulfstrasse 55, 80636 MUNICH, Germany

Description

Hotel extras

  • Just 1.1 miles (1.8 km) from the main train station and 219 yds (200 m) to the tram

  • 204 air-conditioned rooms, including 96 twin rooms

  • Buffet breakfast with homemade pastries

  • Spend the night at the ibis and the day at theNovotel next door

  • Fresh waffles for breakfast and paninis available as a snack from the 24-hour bar

Our accommodation(s)

Hotel location

ibis Muenchen City Arnulfpark

Arnulfstrasse 55
80636 MUNICH
Germany

GPS:48.145354, 11.53984

Telephone
Fax +49 89 232493150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

Do you fancy lunch or do you want to end the day with a great evening meal? Then don't miss out on what's on offer at the Novotel Restaurant next door, just a short walk from our hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,330 reviews

TripAdvisor Rating  4.3/5  1,013 reviews

Customer review rating 4.5/5

Albert V. R. C. V. R. Families - Confirmed reviews ALL

Well located, comfortable stay, good breakfast. Appreciated the effort of the staff to keep the carpets in the foyer clean and gravel-free.

Dear Ms v. R., Thank you very much for your visit and for taking the time to review your stay at ibis München City Arnulfpark. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location, the comfort and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Christian V. R. Families - Confirmed reviews ALL

Overall ok, well situated. Room was cleaned once, water used was not replaced. We realise that with the snow and gravel it is difficult to keep the floors clean.

Dear Mr V., Thank you very much for your visit and for taking the time to review your stay at ibis München City Arnulfpark. We are delighted with the good marks in almost all categories and the praise for the location. I do acknowledge, however, that there is still “room for improvement” in some category, especially regarding housekeeping service. Please be assured that this issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Robin H. Solo - Confirmed reviews ALL

No Problems, all satisfactory

Dear Mr H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again here in Munich. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Robertly B. Friends - Confirmed reviews ALL

Excellent service from the staff, a very comfortable room, and great value for the price. Everything was well maintained, smooth from check-in to check-out, and made the stay truly enjoyable.

Dear Mr B., Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the facilities and the comfort. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 3.5/5

Kalina G. Business - Confirmed reviews ALL

Well located, good breakfast, overall a very nice hotel, nice staff. Towels are quite old and some had holes, also bed linen seemed worn out.

Dear Ms G., I am very pleased that you took the time to review your visit with us at ibis München City Arnulfpark. Thank you for your review, the praise for the location, the breakfast and the staff, and also for your critique regarding our towels and bed linen. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

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Other web-users rate our hotel

  • 1,090 reviews 9.1/10 Location
  • 1,363 reviews 7.4/10 Room
  • 1,131 reviews 8.6/10 Service
  • 26 reviews 8.8/10 WiFi
  • 714 reviews 9.2/10 Cleanliness
  • 664 reviews 8.2/10 Breakfast
  • 137 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.