Dear Raymond, Thank you very much for your wonderful review and for awarding us a perfect score! We are delighted that you enjoyed all the different aspects of your stay, from our comfortable rooms and breakfast to our convenient public transport connections and the charming neighbourhood of Carouge. We are particularly pleased that you appreciated the artistic concept of our hotel and the unique creations displayed across our six floors. We believe they make each stay a little more colourful and memorable! Your kind words about our friendly and competent team are especially appreciated and will certainly be shared with everyone. Thank you once again for your trust and recommendation. We hope to have the pleasure of welcoming you back to ibis Styles Genève Carouge very soon! Warm regards, The ibis Styles Genève Carouge Team

Dear Lucy, Thank you so much for your wonderful feedback and for your perfect score! It is truly heartwarming to hear that our team makes you feel at home. Your kind words mean a great deal to us, as creating a welcoming and friendly atmosphere is what we strive for every day. We will be delighted to share your lovely comments with the entire team. Knowing that every single member has contributed to making your stays so special is the greatest reward for us. We are especially happy that you keep coming back and that ibis Styles Genève Carouge has become your home away from home. We look forward to welcoming you back again very soon! Warm regards, The ibis Styles Genève Carouge Team

Dear Sir, Thank you very much for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location, the smooth check-in process and the information provided before your arrival, as well as the cleanliness and maintenance of our hotel. Regarding your comment about the in-room safe, we would like to mention that our Superior Rooms offer additional amenities, including an in-room safe, coffee machine, garment steamer and several other comforts to enhance your stay. Alternatively, safes are also available at reception for our guests. As Sherlock Holmes would remind us, attention to detail makes all the difference! We hope to have the pleasure of welcoming you back to Geneva on your next business trip and perhaps introducing you to one of our Superior Rooms. Manuel – Reception

Dear Sir, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the friendly service of our team, the cleanliness of your room and the convenience of our late-night snack offer. Regarding your comment about the breakfast selection, we would like to mention that we do offer a variety of teas, located next to one of our coffee machines. We are sorry if this was not clearly visible during your stay. We also appreciate your suggestion for more breakfast variety and will gladly share your feedback with our team. We are pleased that you enjoyed your overall experience and would be delighted to welcome you back to Geneva for another enjoyable stay on your next visit! Manuel – Reception

Dear Madam, Thank you very much for sharing your experience and, above all, for choosing to stay with us once again! It is a real pleasure to know that the peaceful atmosphere of our establishment, despite the tram stop being just outside, continues to make Carouge your preferred choice when visiting Geneva. We are equally delighted that the helpfulness of our team has remained a highlight of your visits. We are, however, genuinely sorry that the window blinds in your room were not functioning properly, particularly as you had specifically requested a room with a view. We fully understand your disappointment at being unable to enjoy it as expected. Although our reception team offered you another room, we appreciate that having to pack and move after already settling in was not an ideal solution. Your comments highlight the importance of ensuring that all room facilities are working correctly before our guests arrive, and we will bring this issue to the attention of our maintenance and housekeeping teams. Despite this inconvenience, we are grateful for your continued confidence in our establishment and your generous recommendation. We sincerely look forward to welcoming you back to Carouge and hope that your next visit will be enjoyable in every respect, with a lovely view to match! Kind regards, Bastien - Front Desk

Dear Madam, Thank you very much for taking the time to share your lovely feedback following your stay with us. We are delighted that you appreciated our convenient location, the comfort and cleanliness of your room, and especially the warm welcome provided by our team. It is wonderful to know that your overall experience was such a positive one. We have also taken note of your comment regarding the absence of hand and body lotion. Although these products are not part of our standard room amenities, we fully understand your expectations and appreciate you bringing this to our attention. Your feedback is valuable as we continue to review the comfort and services we offer our guests. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Carouge during your next business trip to Geneva. Kind regards, Bastien - Front Desk

Dear Sir, Thank you very much for your wonderful feedback and for recommending our hotel! We are delighted that you enjoyed our convenient location, with easy access to Geneva's public transport network, as well as the comfort and cleanliness of your room. It is also lovely to hear that you appreciated our breakfast, the drinking water available to our guests and the welcoming atmosphere of our adjoining café. Above all, your compliments about our entire team mean a great deal to us. Knowing that every colleague you encountered contributed positively to your experience is particularly rewarding, and we will be delighted to share your kind words with them. Thank you once again for your trust. We hope to have the pleasure of welcoming you back to Carouge on your next business trip to Geneva! Kind regards, Bastien - Front Desk

Dear Guest, Thank you very much for your wonderful feedback and for rating your stay 100/100! We are delighted to hear that you enjoyed the comfort and quietness of your room, as well as the shower facilities and coffee machine. It is also lovely to know that you appreciated the friendliness of our team, our breakfast, and our freshly prepared salads and light evening meals. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back to Ibis Styles Carouge on your next visit! Warm regards, The Ibis Styles Carouge Team

Dear Sir, What a pleasure to read your lovely review! Thank you for choosing to return to us in September after your first visit in April. Knowing that your initial experience inspired a second stay is one of the nicest compliments we could receive. We are delighted that our comic book-inspired atmosphere continues to appeal to you. We particularly enjoyed reading about your moments spent relaxing with a book by the window. It is precisely these little moments of comfort that we hope make a stay feel special. Your appreciation of our breakfast selection, the upkeep of our rooms and the helpfulness of our team is equally rewarding. We will be delighted to share your kind words with our colleagues. We have also taken note of your feedback regarding the ease of accessing our Wi-Fi, which will help us identify areas where we can improve. Thank you once again for your continued trust and wonderful recommendation. We very much hope that your September visit will not be your last, and we look forward to welcoming you and your family back to Carouge! Kind regards, Bastien - Front Desk

Dear Sir, Thank you very much for your kind words and, above all, for choosing to stay with us again. It is always a pleasure to welcome returning guests, and we are delighted to know that our team continues to make your visits enjoyable. Your appreciation of our service, as well as the comfort and cleanliness of our rooms, is a wonderful encouragement to everyone here. We are especially pleased that our location in the heart of Carouge remains a highlight of your stays. Thank you once again for your continued trust and recommendation. We look forward to welcoming you back and making your next visit just as pleasant! Kind regards, Bastien - Front Desk

Dear Sir, Thank you for taking the time to share your experience with us. We are pleased that you found our team helpful and appreciated the welcoming atmosphere of our common areas, particularly for breakfast, lunch and informal meetings during your business trip. It is also good to know that your room provided everything you needed for your stay. We have taken note of your comments regarding the Wi-Fi speed and value for money. We understand how important a reliable internet connection is, especially when travelling for work, and we regret that it did not fully meet your expectations. Thank you also for recognising our sustainability efforts. Your feedback is valuable in helping us continue to improve our services. We hope to have the pleasure of welcoming you back to Carouge on a future visit to Geneva. Kind regards, Bastien - Front Desk

Dear Sir, Thank you for taking the time to share your experience with us. We are pleased to hear that everything went smoothly throughout your stay and that you found your room comfortable. It is also great to know that the variety offered at breakfast helped you start your day well during your business trip. Your recommendation is greatly appreciated, and we hope to have the pleasure of welcoming you back on a future visit to Geneva. Kind regards, Bastien - Front Desk

Dear Sir, Thank you so much for your wonderful review! It was a real pleasure welcoming you, and I am especially happy to know that you enjoyed the comfort and cleanliness of your room, as well as our convenient location for exploring Geneva. Thank you also for your very kind words about my assistance at Reception. It means a great deal to know that I helped make your stay even more enjoyable. And hearing that this will not be your last visit is the best compliment we could receive. We will be very happy to welcome you both back! Kind regards, Bastien - Front Desk

Dear Sir, Thank you very much for your excellent review and for your generous 90/100 rating. We are delighted to hear that you enjoyed your stay with us and particularly appreciated our location in beautiful Carouge, the breakfast buffet, our rooms and, above all, the efforts of our entire team. Your kind words mean a great deal to all of us. We are sorry, however, that you noticed some dust around the air-conditioning intake and curtains. We appreciate you bringing this to our attention and will make sure that these areas receive particular attention. We hope to welcome you and your family back to Carouge for another great adventure. After all, in the world of comic books, every good story deserves a sequel! Manuel – Reception

Dear Colleen, What a pleasure to read your review! Thank you so much for your kind words and recommendation. We will make sure to share your lovely comments with the team. We hope to welcome you back very soon! Céline - Directrice

Dear Guest, Thank you very much for your wonderful feedback and for your perfect score of 100/100 ! We are delighted to hear that you enjoyed your stay with us, from our convenient location and easy check-in to the helpfulness of our team and our tasty breakfast. We are also pleased that you appreciated the cleanliness of our rooms and public areas, as well as the comfort of our beds and our competitive prices. Your kind words are a great encouragement to our entire team. We truly hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay. Warm regards, The Ibis Styles Carouge Team Yacine

Dear Ms, Thank you very much for your wonderful 100/100 review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location, our welcoming team and, of course, the comic-book atmosphere of the hotel. We are especially pleased that your room was clean and comfortable and that you enjoyed your stay with us. We also appreciate your suggestion regarding tea and coffee-making facilities in the rooms. We will certainly keep your idea in mind — perhaps one day this will become the next little feature in our comic-book story! It is wonderful to know that all our team members contributed to your experience. We will be happy to share your kind words with them. Thank you also for your loyalty as an ALL Accor Classic member and for recommending us. We hope to welcome you back to ibis Styles Genève Carouge for another great chapter, with plenty of smiles and perhaps a little extra coffee! Warm regards, Manuel - Reception

Dear guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a great stay with your family and that you particularly appreciated the warm atmosphere and the friendliness of our team. Your kind words are a wonderful encouragement to all of us. We have taken note of your feedback regarding the breakfast selection and the value for money. Your comments are important to us and will help us continue improving our services and ensuring that our guests enjoy the best possible experience. It was a pleasure to welcome you and your family, and we hope to have the opportunity to see you again during your next visit. Warm regards, Ibis Styles Carouge Team

Dear Sir, Thank you very much for your wonderful 100/100 review! We are delighted that our team was able to welcome you and your family at short notice and turn an unexpected change of plans into such a pleasant stay. It is fantastic to hear that you appreciated the kindness of our team, the spotless rooms, the air conditioning and our location. We are also especially pleased that your welcome drink exceeded your expectations and that you felt well recognised as a Platinum member. We hope to welcome you and your family again for another adventure in Carouge. And as in the best comic books, we are delighted that this unexpected change of plans had such a happy ending — this time, without needing to call in the A-Team! Gargamel – Reception