Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,701 reviews

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Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,701 reviews

Customer review rating 4.0/5

Peter M. Business - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your thoughts with us. We’re glad your room provided the comfort needed for your business stay and that you found it well-maintained. That said, we sincerely regret that some aspects of your stay did not meet your expectations. Our team strives to balance modern design with warmth, and we’ll take your observations about the ambiance into account. Regarding the climate control, Geneva’s environmental regulations limit temperature adjustments, but we’re always ready to provide extra fans during warmer periods. Nonetheless, it’s wonderful to hear you enjoyed our breakfast offerings and experienced our reception team’s dedication. We hope the central location made exploring Geneva’s business hubs effortless during your trip. We hope to have the occasion to welcome you again. Best wishes, Nicolas Goureau General Manager

Customer review rating 3.0/5

Jonas F. B. K. Business - Confirmed reviews ALL

Dear Jonas F., We appreciate you letting us know about your recent visit. We are delighted to hear that Tom contributed positively to your experience. Our team takes pride in delivering attentive service, and we will ensure your recognition reaches him. That said, we sincerely regret that some aspects of your stay did not meet your expectations. Geneva’s environmental regulations require air conditioning settings to align with energy efficiency standards, and we provide fans during warmer periods to enhance personal comfort. Regarding room acoustics, we utilize soundproofing materials and offer earplugs at reception to ensure tranquility. Nonetheless, we are pleased you find value in our Accor Live Limitless program. As a Silver member, you can access exclusive rates and benefits by booking directly through the ALL App for future stays. It would be a pleasure to have you return in the future. Kind regards, Nicolas Goureau General Manager

Customer review rating 4.0/5

Christina N. Business - Confirmed reviews ALL

Dear Christina, Thank you for writing a review. We’re delighted your room met your expectations and our team provided a warm welcome. We hope you were able to enjoy our central location near Lake Geneva, perfect for exploring the city’s business and cultural highlights during your stay. We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Nicolas Goureau General Manager

Customer review rating 5.0/5

Abdulaziz A. A. Families - Confirmed reviews ALL

Dear Abdulaziz, Thank you for taking the time to share your feedback. We’re thrilled your family enjoyed our central Geneva location and services tailored for memorable stays. As a Platinum ALL member, you might appreciate booking directly through the ALL app next time to access exclusive rates and priority room preferences. Your perfect recommendation score motivates our team to keep delivering experiences that make every guest feel special. We would be delighted to welcome you back on another occasion. All the best, Nicolas Goureau General Manager

Customer review rating 0.5/5

Roger S. Business - Confirmed reviews ALL

Dear Roger, It is disheartening to learn that we fell short of your expectations. We appreciate your loyalty as an ALL Accor Classic member and are glad our team could assist with your initial request. However, we sincerely apologize for the shortcomings in your dining experience and reservation adjustments. Our breakfast orders require strict confirmation protocols, and we regret any miscommunication during this process. Regarding your cancellation request, we follow flexible policies where possible and will review this internally. Your feedback about the arrival experience has been shared with our front desk team to reinforce our service standards. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Nicolas Goureau General Manager

Other web-users rate our hotel

  • 1,120 reviews 9/10 Location
  • 1,211 reviews 7.2/10 Room
  • 1,429 reviews 8.3/10 Service
  • 19 reviews 8.1/10 WiFi
  • 562 reviews 8.4/10 Breakfast
  • 445 reviews 8.3/10 Cleanliness
  • 6 reviews 1.4/10 Pool

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