Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,190 reviews

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18-20, rue du Cendrier, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Fitness room and sauna

  • Connecting and adjoining rooms available upon request

  • Green Key certified

  • Receive a complimentary card on arrival for unlimited use of Geneva's public transportation.

  • Relax on our shaded terrace by the fountain, open from spring to autumn

Our accommodation(s)

Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Telephone
Fax +41 22 908 80 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,190 reviews

Customer review rating 5.0/5

Tarek M. D. B. Business - Confirmed reviews ALL

Friends staff , clean rooms , this hotel holds positive energy in lovely way , close to Old Town and delicious breakfast

Dear Mr. D. B., Thank you for such a positive review. We are thrilled you felt our team’s warmth and appreciated the care we take in maintaining our accommodations. Your kind words about the welcoming atmosphere and breakfast offerings truly motivate us. It was our pleasure to share our central location near Geneva’s historic charm. Our mixologist particularly values your recognition of his craft, he takes pride in creating memorable moments for our guests. We look forward to welcoming you back. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

Very nice room with a great staff that held our luggage after we checked out but before we needed to go to the airport. would definitely recommend this hotel

Dear Mr. B., Thank you for sharing this review of your time at our hotel. We are thrilled to know your experience at Hotel Rotary MGallery Geneva left such a wonderful impression. Our team takes pride in providing attentive service, and we’re delighted you found your room comfortable. Holding your luggage post-checkout was our pleasure, ensuring your day remained stress-free. We also hope you enjoyed our central location near Lake Geneva, perfect for exploring the city’s charm. We hope to welcome you back in the future. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.0/5

Mary T. Business - Confirmed reviews ALL

I was checked in by Faustina and she was absolutely wonderful in looking after me at check-in and then subsequently on several occasions. I also loved Justine on the Monday morning when I had breakfast- delightful person who looked after me so well and had such a fabulous attitude on a Monday public holiday.

Dear Ms. T., It is a pleasure to receive your positive feedback following your recent stay. We are delighted Faustina provided such attentive care during your check-in and subsequent interactions. Her dedication reflects our commitment to personalized service. We sincerely regret your experience with our loyalty program did not meet expectations. Your feedback as a Gold member is invaluable, and we will review it carefully. Finally, we are thrilled Justine made your Monday breakfast memorable with her warm hospitality. Colleagues like her embody the spirit we strive to share with every guest. It would be our pleasure to have you return on another occasion. Very best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.0/5

Nicolas S. Business - Confirmed reviews ALL

the experience overall was very pleasing and the service was good. the bottle of water could have been replaced in the room and the bathroom carpet placed as well. otherwise everything was great.

Dear Mr. S., Thank you for sharing your experience with us. We are delighted your stay was overall pleasing and that our service met your expectations. It is wonderful to know you found the experience enjoyable despite the minor hiccups. However, we regret the inconvenience with the room amenities and check-in process. Our team is always available to address such matters promptly and will review these points to enhance future stays. We hope you appreciated our central location near Lake Geneva and the convenience of our free transport card, which many business travelers find invaluable. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 1.5/5

Rami E. Z. Business - Confirmed reviews ALL

I was in Geneva during the weak when temperatures hit 29 degrees. The AC in the room was blowing air but it wasn’t cooling the room. I notified the receptionist on multiple occasions but nothing happened. On the day of my check out, when i was asked about my stay, i told the receptionist that i could not sleep because of the heat. All he had to say was that he was sorry!

Other web-users rate our hotel

  • 458 reviews 9.5/10 Location
  • 569 reviews 7.3/10 Room
  • 664 reviews 9.2/10 Service
  • 235 reviews 7.9/10 Breakfast
  • 150 reviews 6.6/10 Cleanliness
  • 105 reviews 5.9/10 Amenities

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