Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,161 reviews

Rotary Hotel Geneva - MGallery Collection - Image 1
Rotary Hotel Geneva - MGallery Collection - Image 2
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Description

Hotel extras

  • Fitness room and sauna

  • Connecting and adjoining rooms available upon request

  • Green Key certified

  • Receive a complimentary card on arrival for unlimited use of Geneva's public transportation.

  • Relax on our shaded terrace by the fountain, open from spring to autumn

Our accommodation(s)

Book this hotel
Room 1

301 sq. ft. Free mini bar. Nespresso machine, individual air conditioning, free internet, 43'' LED TV. Room with 2 single beds on request.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View

366 sq.ft. Queen-size bed. Free mini-bar. 2 40'' LED TVs. Nespresso machine, individual air conditioning, free Internet.

  • Views:

    City View

  • Most of the accommodation:

    Duplex

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 95 rooms
  • One room for people with reduced mobility
  • 16 connecting rooms
  • 95 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Babysitting on request

  • Babysitting on request

Well-being

Fitness by Rotary Additional charge

  • On site
  • Massage Additional charge

Sports and leisure

Boat excursions

  • On site

Boat excursions

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 7 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 48.48 € 45 CHF Per day

L'ARTISAN

L’ARTISAN is a bistro-style restaurant serving creative French and Mediterranean cuisine made with seasonal local produce. Enjoy a refined setting, cocktails and drinks, plus a welcoming terrace for lunch, dinner or an aperitif.

Cooking style
French
Chef name
Marie Hebert
Capacity
40
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

L’ARTISAN is a bistro-style restaurant serving creative French and Mediterranean cuisine made with seasonal local produce. Enjoy a refined setting, cocktails and drinks, plus a welcoming terrace for lunch, dinner or an aperitif.

In a comfortable spot by the fire in winter or on our terrace in summer, our barman invites you to discover his signature cocktails and a wide selection of wines available by the glass, 80% of which are from Geneva.

Start your day with a generous breakfast featuring fresh local produce, sweet and savoury options, pastries, seasonal fruit and hot drinks. A delicious spread to enjoy before exploring Geneva or beginning your business day.

Our fitness centre in Geneva features modern cardio and strength-training equipment. On request, enjoy a private session with a personal trainer, tailored to your goals and fitness needs.

An intimate backdrop for weddings and celebrations in Geneva, with elegant spaces and personalised service. Our team helps create memorable moments with tailored arrangements and thoughtful touches for couples and their guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,161 reviews

Customer review rating 3.5/5

Martin F. Business - Confirmed reviews ALL

Dear Mr. F., We appreciate that you took the time to share your experience with us. We are delighted that you found our location so convenient and that you enjoyed the quality of our breakfast. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your room on the second floor felt darker than you would have wished, and we understand how important natural light is for a comfortable stay. The higher floors, as you noticed during your following visit, tend to benefit from more brightness. We also regret the inconvenience with the television remote and the occasional WiFi disconnections, our front desk team is always on hand to assist with such technical matters and can provide prompt solutions when alerted. Nonetheless, it is a pleasure to know that your overall time with us was a positive one, and that your subsequent stay on the sixth floor offered a marked improvement. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.5/5

Chiara C. Business - Confirmed reviews ALL

Dear Ms. C., We thank you for taking the time to provide us with your feedback. We are delighted that Raffaele made such a positive impression at check-in; your recognition means a great deal to our team. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We value the warmth and courtesy of our team, and we regret that your interaction did not reflect this standard. Our breakfast service runs until 10:00 a.m. on weekdays and 10:30 a.m. on weekends, and we encourage guests to let us know of any concerns at the time so we can make things right right away. Nonetheless, we are pleased that your overall time with us was satisfying, and it is rewarding to know you had a memorable experience in several respects. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Elsa B. Business - Confirmed reviews ALL

Dear Ms. B., We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed your stay in our Duplex room and found it so cosy. Our team takes great pride in creating a warm welcome, and it is wonderful to know you appreciated our service and the breakfast selection. That said, we regret that the internet connection did not meet your expectations. Our WiFi can occasionally experience brief interruptions, and our team is always on hand to assist with any connectivity concerns. Nonetheless, we are so pleased that our location in the heart of Geneva suited your business trip so well, just steps from the lake and the old town. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 2.5/5

Sidney S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Chloe C. Business - Confirmed reviews ALL

Dear Ms. C., We thank you for taking the time to provide us with your feedback. We are delighted that you found your bed so comfortable during your four-day business trip with us. Our team takes great pride in being friendly and helpful, and it is wonderful that both our reception and facilities colleagues made such a pleasant impression on you and your colleagues. We are also glad you appreciated our location, just steps from the lake and a short walk from the old town and shopping streets. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Dear Mr. F., We appreciate that you took the time to share your experience with us. We are delighted that you found our location so convenient and that you enjoyed the quality of our breakfast. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your room on the second floor felt darker than you would have wished, and we understand how important natural light is for a comfortable stay. The higher floors, as you noticed during your following visit, tend to benefit from more brightness. We also regret the inconvenience with the television remote and the occasional WiFi disconnections, our front desk team is always on hand to assist with such technical matters and can provide prompt solutions when alerted. Nonetheless, it is a pleasure to know that your overall time with us was a positive one, and that your subsequent stay on the sixth floor offered a marked improvement. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.5/5

Chiara C. Business - Confirmed reviews ALL

Personnel in the cafeteria and at the restaurant should be more kind and even if people arrive 2 mins later than the breakfast closure, they could use a better tone with customers.

Dear Ms. C., We thank you for taking the time to provide us with your feedback. We are delighted that Raffaele made such a positive impression at check-in; your recognition means a great deal to our team. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We value the warmth and courtesy of our team, and we regret that your interaction did not reflect this standard. Our breakfast service runs until 10:00 a.m. on weekdays and 10:30 a.m. on weekends, and we encourage guests to let us know of any concerns at the time so we can make things right right away. Nonetheless, we are pleased that your overall time with us was satisfying, and it is rewarding to know you had a memorable experience in several respects. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Elsa B. Business - Confirmed reviews ALL

I has a great stay at Rotary and will be happy to stay there again next time I'm in Geneva! The Duplex room is lovely and cosy, lovely staff, great breakfast and ideal location!

Dear Ms. B., We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed your stay in our Duplex room and found it so cosy. Our team takes great pride in creating a warm welcome, and it is wonderful to know you appreciated our service and the breakfast selection. That said, we regret that the internet connection did not meet your expectations. Our WiFi can occasionally experience brief interruptions, and our team is always on hand to assist with any connectivity concerns. Nonetheless, we are so pleased that our location in the heart of Geneva suited your business trip so well, just steps from the lake and the old town. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 2.5/5

Sidney S. Business - Confirmed reviews ALL

Well located, good service but definitely need a refurbishment

Customer review rating 4.5/5

Chloe C. Business - Confirmed reviews ALL

On a 4-day business trip to Geneva I stayed with colleagues at the MGallery and found it comfortable - particularly the beds - with friendly and helpful staff and a good location.

Dear Ms. C., We thank you for taking the time to provide us with your feedback. We are delighted that you found your bed so comfortable during your four-day business trip with us. Our team takes great pride in being friendly and helpful, and it is wonderful that both our reception and facilities colleagues made such a pleasant impression on you and your colleagues. We are also glad you appreciated our location, just steps from the lake and a short walk from the old town and shopping streets. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Rahul M. Solo - Confirmed reviews ALL

Great service. Great location. Nice room. Space in shower area cramped is only negative

Dear Sir, Thank you for sharing your experience with us. We are delighted that you found our service great and your room comfortable. Our team takes pride in offering a warm welcome, and we are pleased the front desk colleagues who assisted with your check-in and taxi made a positive impression. That said, we regret that the shower area felt cramped during your stay. Our Signature rooms offer more generous bathroom layouts, and we would be happy to help you find the best fit on a future visit. Nonetheless, we are glad you appreciated our central location, just steps from the lake and the heart of Geneva. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Revas N. Business - Confirmed reviews ALL

Check in was quick and easy, Location is very good - short taxi ride from the airport. hotel is very well located in a central part of the city, walking distance from the lake, restaurants. very clean rooms, spacious and tidy. Breakfast was good. Staff very friendly

Dear Ms. Revas, Thank you for taking the time to leave a review of your stay with us. We are delighted that your check-in was quick and smooth. Our team takes great pride in keeping every room spotless and spacious, so it means a lot that you noticed. We are also glad you enjoyed our breakfast and found our central location convenient for exploring the restaurants and the lake. Being just steps from the city’s best spots is something we love sharing with our guests. It is wonderful to hear that our team’s friendliness made a positive impression on your business trip. It would be our pleasure to have you return on another occasion. Very best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.0/5

Abdullah A. Business - Confirmed reviews ALL

I had a pleasant stay at Rotary Hotel Geneva – MGallery Collection and was satisfied with my overall experience. Thank you to the team for welcoming me. I would be happy to consider staying again on a future visit to Geneva.

Dear Mr. A., We appreciate that you took the time to share your experience with us. We are delighted that you had a pleasant stay at the Rotary and that our team made you feel welcome. We are sincerely sorry that the breakfast selection did not meet your expectations. Our buffet offers a variety of cold dishes, and guests are welcome to order hot dishes from our waiter at no extra charge. Nonetheless, we are glad that you would consider staying with us again on your next trip to Geneva. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Elena B. Solo - Confirmed reviews ALL

All was very good.

Dear Ms. B., Thank you for taking the time to review your stay with us. We are delighted that you found our location the best. Our hotel sits in the heart of Geneva, just steps from the lake and a short stroll from the old town and shopping streets, so we are glad it served you well. We are also happy that everything else during your stay was very good. It would be a pleasure to welcome you back. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Ayse R. B. Business - Confirmed reviews ALL

The first room I got was not nice due tot the next building and thanks to the lady at the reception she changed it immediately to the 5th floor , do not remember her name, young with glasses.

Dear Ms. B., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted that our receptionist was able to assist you promptly with a room change to the 5th floor. Even so, we are sorry that your first room did not meet your expectations. Our team is always available to find a solution on the spot, and we are glad this was handled right away. Finally, we are truly pleased that you rated your stay so highly and that you would recommend us. Your satisfaction means a great deal to our team. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Teudt J. K. Families - Confirmed reviews ALL

Excellent service, wonderful breakfast, very convenient location!

Dear Ms. Teudt, We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed the attentive care from our team and the wonderful breakfast we serve each morning. Even so, we are sorry that some aspects of your room did not meet your expectations. Our team is always available on site to help with any connectivity or comfort concerns right away. Nonetheless, it is lovely to read that our central location, just steps from the lake, made your family trip so convenient. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.0/5

Yankai S. Business - Confirmed reviews ALL

Overall good experience, the staffs are kind and helpful, I got to check in early. Nevertheless, I was slightly disappointed that I didn't get any welcome fruit platter or even a card as a platinum member. I think there is a general feeling that most Accor hotels don't really provide privileged services to the platinum members. For example, I always have to queue up as any other guests, no personal greetings, etc. I'm not sure if this is the problem of the hotel operator or it's just how Accor defines the quality of service.

Dear Mr. S., Thank you for sharing your experience with us. We are delighted that you found our city-centre location convenient and your room spotlessly clean. It is also rewarding to know our team made you feel welcome with their kindness and that you were able to settle in early. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. As a boutique hotel, we place great importance on personal connections with each of our guests, and we regret that your loyalty did not feel properly acknowledged on this occasion. Your feedback regarding recognition touches on matters we take very seriously, and we have shared your observations with our management to reflect upon. Nonetheless, being situated just steps from the lake and the old town, in a quiet side street away from major avenues, allows us to offer a peaceful base for exploring Geneva. Our complimentary transport card also makes it effortless to reach the airport and the city’s key landmarks. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Inti N. P. P. Business - Confirmed reviews ALL

Quick Geneva visit for one night. Easy and quick check in and check out. Comfortable room.

Dear Mr. P. P., Thank you for sharing your experience with us. We are delighted that your check-in and check-out went so smoothly during your quick business visit. Our team is also pleased you found your room comfortable for the night. That said, we are sorry the internet connection did not meet your expectations. Our WiFi sometimes experiences brief interruptions, and our team is always available to help resolve these situations on site. Nonetheless, we are glad the overall efficiency of our service contributed to a seamless stay. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Lourdes H. Families - Confirmed reviews ALL

Very well located! Helpful staff. Comfortable bed

Dear Ms. H., Thank you for sharing your experience with us. We are delighted that you found our location so convenient, just a short stroll from the lake and right in the heart of Geneva. Our team truly values making every guest feel welcome, so it means a lot that you appreciated their helpfulness at the reception desk. We are also pleased that you had a restful night on our comfortable bedding, which is designed to offer the high-end comfort our guests deserve. Wishing you all the best and looking forward to your next visit, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Paul M. Business - Confirmed reviews ALL

Very quiet and comfortable hotel with a nice restaurant attached and friendly staff

Dear Mr. M., Thank you for this positive review of your experience. We are delighted that you found our hotel quiet and comfortable, right in the heart of Geneva. Our team takes great pride in offering a warm welcome, so it means a lot that you appreciated their friendliness. We are also pleased you enjoyed dining at L’Artisan, our restaurant with its homemade French dishes and seasonal terrace. We hope to welcome you back in the future. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Mazen A. Couples - Confirmed reviews ALL

Well located, clean and professional staff

Dear Mr. A., Thank you for your kind review of your recent stay at our hotel. We are delighted that you found our location so convenient, just steps from the lake and the heart of Geneva. Your praise for our team means a great deal to us, and we are especially pleased that Raphael and Victor made such a positive impression on your visit. We will be sure to share your generous words with them. We are also glad you enjoyed the cleanliness of our hotel and that your booking experience on all.com was smooth and simple. We hope to see you again soon. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Martin M. Families - Confirmed reviews ALL

better experience last stay than previous ones, speciallu the sauna use

Dear Mr. M., Thank you for this positive review. We are delighted that you enjoyed your time with us and that this stay surpassed your previous visits. Our bar team, reception, and all our colleagues take great pride in making every guest feel at home, and your words mean a lot to them. It is wonderful that you made use of our sauna during your family trip, we find it adds a relaxing touch to any stay. We are also pleased that you found everything well organized and that you would recommend both our hotel and the loyalty programme so warmly. A score of 9 speaks volumes. We look forward to seeing you again in the future. Best regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Waleed A. Families - Confirmed reviews ALL

Dear Hotel Team, First, I would like to sincerely thank the entire hotel team for my recent stay. It was truly an amazing experience, and I greatly appreciated the excellent service and warm hospitality throughout my stay. A special thanks to Lauranne for her outstanding service and proactive support. Her attentiveness, professionalism, and willingness to assist made my stay even more enjoyable and memorable. Please extend my sincere appreciation to her for her excellent efforts.

Dear Mr. A., Thank you for this positive review of your experience. We are delighted that you had such a memorable family stay with us and that our service left such a positive impression. Our team takes great pride in making every guest feel valued, and Lauranne will be touched to know she contributed to your satisfaction. We are also glad that the welcome amenity and your room upgrade exceeded your expectations. We hope to see you again soon. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Patrick C. Business - Confirmed reviews ALL

The team was excellent, always attentive and ready to assist. Room was pleasant, well-appointed too. The location is very central, with many shops and amenities within walking distance. This hotel has a good restaurant.

Dear Mr. C., We appreciate that you took the time to share your experience with us. We are delighted that our team made such a positive impression, always attentive and ready to assist you. We also appreciate that you found your room pleasant and well-appointed, and we are glad the welcome drink met your expectations. It is wonderful that our central location worked so well for you, with shops and amenities just a short stroll away. We are also pleased that your booking through the ALL app felt straightforward and easy. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Leila A. Friends - Confirmed reviews ALL

The staff were above and beyond, friendly, very serviable, professional, kind, caring

Dear Ms. A., We thank you for taking the time to provide us with your feedback. We are delighted that you found our team so warm and attentive, and it is wonderful to hear that Safouan and the rest of our colleagues made such a positive impression on your visit. That said, we are sorry that the air conditioning fell short of your expectations during the warmer hours. Our team is always on hand to assist with any room comfort concerns, and we would have been happy to help at the time. Finally, we are glad you appreciated our central location, just a short stroll from the lake and the heart of the city. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Other web-users rate our hotel

  • 450 reviews 9.4/10 Location
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  • 669 reviews 8.9/10 Service
  • 227 reviews 8.1/10 Breakfast
  • 149 reviews 6.7/10 Cleanliness
  • 104 reviews 5.7/10 Amenities

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