ibis Styles SP Downtown 3 stars

Customer review rating (ALL Rating) 4.4/5 1,547 reviews

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Description

Hotel extras

  • 5 minutes from 25 de Março, Estação da Luz, Bom Retiro and Brás.

  • Near Anhembi, Expo Center Norte, São Paulo Expo and Allianz Park stadium.

  • Just 11 km and 25 km away from the Congonhas and the Garulhos Airports.

  • Try the delicious Neapolitan natural-yeast pizza and selected ingredients.

  • Pet-Friendly Hotel. Pets welcome up to 15 kg!

Our accommodation(s)

Hotel location

ibis Styles SP Downtown

01026-000 SAO PAULO
Brazil

GPS:-23.53948, -46.63432

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,547 reviews

Customer review rating 3.5/5

Ewandro M. J. Business - Confirmed reviews ALL

Great stay overall. Reception desk could be better trained.

Thank you for sharing your feedback and for highlighting our cleanliness and convenient location. We are pleased to know that you had a good overall stay with us. We also appreciate your comment regarding the reception desk. Your observation is very important, and we will reinforce our training processes to ensure a more consistent and excellent service experience for all our guests. We hope to welcome you again soon and provide you with an even better stay. Atenciosamente, Equipe Ibis Styles SP Centro

Customer review rating 2.5/5

Anton V. Couples - Confirmed reviews ALL

The room needs maintenance, renovation and cleaning. 6 days and they never change the bed linen (only pillow cover). Breakfast is pretty good.

Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet your expectations. We are especially concerned about your comments regarding maintenance, renovation, cleaning, and the bed linen not being changed during your six-night stay. This is not the standard we aim to deliver, and your remarks have been forwarded to the housekeeping and maintenance teams for immediate review and reinforcement of our procedures. We are pleased to know that you enjoyed the breakfast, and we truly appreciate you highlighting this positive aspect. Your feedback is essential for our continuous improvement, and we hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Atenciosamente, Equipe Ibis Styles SP Centro

Customer review rating 0.5/5

Daniel M. Families - Confirmed reviews ALL

Staff very unprofessional, helpless, did not informed all the hotel amenities as well as what was available during my stay. Had many luggage and not support or any help was provided.

Customer review rating 5.0/5

Marcos A. G. G. Families - Confirmed reviews ALL

Very good, clean

Dear Marcos A., Thank you for your kind words about our staff and the cleanliness of our hotel. We are delighted to hear that you had a pleasant stay with us. Regards, Ibis Styles SP Centro.

Customer review rating 4.5/5

Gloria A. P. Couples - Confirmed reviews ALL

This lovely hotel is unfortunately on edge of the old city which is not very pleasant to walk around in. Many homeless people, neglected buildings and surrounds. The Se Cathedral, Opera House, Faro Santander Centre and Republica Park area were walkable with lots of security present. We were continually warned to put our cell phones away which made using walking apps difficult. We were disappointed that the restaurant was not open at night although the pizzas offered were good but not 2 nights in a row. Only a corner cafe in area to offer a hamburger or one needed to take a taxi to the new city. Uber and other taxis did many calls to the hotel. No hairdryers in the bathroom, although these were offered in other Ibis Hotels we stayed in this month.

Other web-users rate our hotel

  • 392 reviews 8/10 Location
  • 617 reviews 6.2/10 Room
  • 601 reviews 7.7/10 Service
  • 22 reviews 5/10 WiFi
  • 346 reviews 7.7/10 Breakfast
  • 284 reviews 7.7/10 Cleanliness
  • 171 reviews 5.9/10 Food
  • 165 reviews 4.5/10 Value

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