Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,971 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,971 reviews

TripAdvisor Rating  4.5/5  3,079 reviews

Well located

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Receptionist sangat ramah, concierge sangat helpful. Room bersih

good stay

Customer review rating 5.0/5

Syifa N. Solo - Confirmed reviews ALL

had a nice stay at Mercure Ancol for 1 night. the room was spacious and clean, and the staff were helpful. the hotel is located near many restaurants.

Dear Ms. Syifa N., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fachry Aulia I Assistant Front Office Manager

Review of Mercure Convention Centre

TripAdvisor rating 5.0/5

Majid E TripAdvisor review

The clean of the room is excelent. The room services are very kind. Also the view is very good. The food are delicious, the drinks also ver good. The stafs are very kind while doong their services. And then, me, I also got good service from Mawar.

Business

TripAdvisor rating 2.0/5

Angga S Business - TripAdvisor review

Hotel with spacious meeting room but very unfortunate because wifi is not well connected and breakfast place is very crowded, uncomfortable! 4 star hotel but not as it should be, maybe in the future more attention will be paid to the comfort of visiting guests.

Dear Mr Angga S, Thank you for sharing your feedback with us. We’re pleased to know you appreciated our spacious meeting rooms, but we sincerely regret that your experience with the Wi-Fi connectivity and breakfast area did not meet your expectations. Your comments are highly valuable to us, and we will address these concerns promptly to ensure better comfort and convenience for all our guests in the future. We are committed to improving our services and facilities to provide a true 4-star experience. We hope to have the opportunity to welcome you again and deliver a stay that exceeds your expectations. Warm regards, Darmadi Law I Front Office Manager

Excellent Playground

Customer review rating 4.5/5

A. N. Families - Confirmed reviews ALL

Excellent Playground. My kids were so happy

Dear Ms. A., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fachry Aulia I Assistant Front Office Manager

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Other web-users rate our hotel

  • 277 reviews 8.7/10 Location
  • 1,503 reviews 8.7/10 Room
  • 1,432 reviews 9/10 Service
  • 26 reviews 7/10 WiFi
  • 675 reviews 8.3/10 Cleanliness
  • 459 reviews 7.1/10 Breakfast
  • 133 reviews 5.3/10 Value
  • 112 reviews 8.2/10 Beach

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