Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,548 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Room 1

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,548 reviews

Customer review rating 4.5/5

Mrs. F. S. Families - Confirmed reviews ALL

Dear Mrs. F. S., Thank you very much for your high rating and for taking the time to share such a detailed review of your family stay at Mercure Convention Center Ancol. We are delighted to hear that you and your family had a wonderful vacation with us, and that your children especially enjoyed the swimming pool and game room. It is also rewarding to know that our housekeeping team maintained a clean and fresh environment, and that our convenient location added value to your overall experience. We sincerely appreciate your constructive feedback regarding the breakfast selection. Your comment about limited options for picky eaters has been well noted and will be shared with our culinary team as part of our continuous improvement efforts, while we are pleased to hear that you still enjoyed the quality and taste of the food. Your positive ratings across various aspects of your stay are truly encouraging and motivate our entire team to continue delivering memorable experiences for our guests. We look forward to welcoming you and your family back again for another enjoyable stay in the future. Warm regards, Fatkhul Lizam Front Office Manager Mercure Convention Center Ancol

Customer review rating 4.5/5

Mrs. A. C. Families - Confirmed reviews ALL

Dear Mrs. A. C., Warm greetings from Mercure Convention Center Ancol. Thank you for sharing your wonderful review and for your continued trust in choosing Mercure Convention Center Ancol for your family vacations. We are truly delighted to know that each of your stays has been enjoyable and that our hospitality, delicious food, and child-friendly facilities have created memorable experiences for you and your family. It is especially rewarding to receive your appreciation for our restaurant team who were on duty on Wednesday evening, 24 June. Your kind recognition will certainly be shared with them as motivation to continue providing exceptional service. We also sincerely appreciate your constructive feedback regarding the room cleanliness, particularly the sofa and curtains, as well as the WiFi connection speed. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate follow-up, as we continuously strive to improve our facilities and services. Thank you as well for recognizing our sustainability initiatives. Your support and valuable feedback inspire us to keep enhancing the guest experience while maintaining our commitment to responsible hospitality. We truly look forward to welcoming you and your family back for another memorable stay at Mercure Convention Center Ancol. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Mr. Y. H. Families - Confirmed reviews ALL

Dear Mr. Y. H., Warm Greetings from Mercure Convention Center Ancol. Thank you for taking the time to share your wonderful feedback regarding your recent family stay with us and for awarding us a perfect score. We are delighted to know that you found your stay to be worth the money and that you enjoyed the complimentary room upgrade arranged by our Front Office team. It is also gratifying to hear that our breakfast selection exceeded your expectations, with a wide variety of choices that contributed to an enjoyable dining experience. Your kind comments about our team, accommodation, cleanliness, WiFi service, and sustainability initiatives are truly appreciated. We are especially honored to know that, as an ALL – Accor Live Limitless Classic member, you would highly recommend our hotel to your family, friends, and colleagues. Thank you once again for your support and trust. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another memorable stay in the near future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 4.0/5

Ms. A. C. N. Families - Confirmed reviews ALL

Dear Ms. A. C. N., Thank you for taking the time to share your feedback regarding your recent family stay at Mercure Convention Center Ancol. We are delighted to learn that you and your family enjoyed our kids' entertainment facilities. It is wonderful to know that activities such as face and hand painting, balloon art, and arcade games helped create an enjoyable and memorable experience for your children. Providing a convenient and fun destination for families is one of our main goals, and we are pleased that you found great value in your stay. At the same time, we appreciate your constructive feedback regarding the check-in experience, breakfast selection, concierge service, pool facilities, and WiFi connection speed. Your comments have been shared with the respective teams for review and improvement, as we continuously strive to enhance the overall guest experience. Thank you as well for recognizing our sustainability initiatives. We are encouraged to know that our efforts toward reducing single-use plastics and promoting sustainable practices are appreciated by our guests. We sincerely value your feedback and hope to have the opportunity to welcome you and your family back for an even better experience in the future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Mr. R. R. A. Families - Confirmed reviews ALL

Dear Mr. R. R. A., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Mercure Convention Center Ancol. We are truly delighted to learn that you had such a memorable experience while celebrating your wedding anniversary with us. It is our pleasure to know that the complimentary anniversary cake and room upgrade helped make your special occasion even more meaningful. Your kind words about our team being welcoming, helpful, and attentive are greatly appreciated and will be shared with all our Heartists, who are passionate about creating memorable experiences for our guests. We are also grateful for your perfect ratings across many aspects of your stay, including accommodation, cleanliness, breakfast, service, and the overall experience. Your recognition serves as a wonderful motivation for our team to continue delivering exceptional hospitality. At the same time, thank you for your feedback regarding the WiFi connection speed. We appreciate your comment and will continue to review opportunities to enhance our internet service for an even more comfortable stay. Once again, thank you for choosing Mercure Convention Center Ancol for such a special celebration. We wish you both many happy years ahead and look forward to welcoming you and your family back for another memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Other web-users rate our hotel

  • 263 reviews 8.4/10 Location
  • 1,568 reviews 9/10 Room
  • 1,642 reviews 9.4/10 Service
  • 26 reviews 4.1/10 WiFi
  • 884 reviews 8.9/10 Amenities
  • 830 reviews 9.1/10 Cleanliness
  • 434 reviews 8.3/10 Breakfast
  • 125 reviews 6.8/10 Value

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