Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,992 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and saunas to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,992 reviews

Customer review rating 4.5/5

Francesco I. Business - Confirmed reviews ALL

lovely hotel with a nice location excellent breakfast

Dear Mr. I., We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted to hear you enjoyed your visit to Novotel Amsterdam City. Our team takes pride in providing a welcoming environment for all our guests. It is fantastic that our location contributed positively to your business trip. Being close to key transport links and business hubs allows our guests to maximize their time efficiently. We are also glad you appreciate the benefits of our ALL loyalty program, which aims to enhance every stay with exclusive perks. Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit to Amsterdam. It would be a pleasure to have you return on another occasion. Best regards, Manager on Duty

Customer review rating 5.0/5

Ana-margareta-alexandra D. Families - Confirmed reviews ALL

The hotel is well placed near public transportation. The breakfast was varied and the beds were very comfortable. We were pleased to receive a room upgrade! The personnel was very attentive, we brought to their attention that the minifridge was not working and they fixed the issue in no time.

Dear Mr. Ana-Margareta-Alexandra, Thank you very much for this kind review. We’re thrilled you had a wonderful stay at Novotel Amsterdam City. It’s fantastic that our convenient location and comfortable accommodations contributed to your family trip. We’re also glad you enjoyed the variety at breakfast and appreciate you recognizing the value of your ALL - Accor Live Limitless Gold status with the room upgrade. We look forward to welcoming you back on your next visit. Best wishes, Manager on Duty

Customer review rating 3.5/5

Sofie O. Families - Confirmed reviews ALL

Lovely staff. Small room but ok and clean. A bit noisy from the hall and next rooms, but overall would recommend it.

Dear Ms. Brien, We thank you for taking the time to provide us with your feedback. We are delighted to hear you found our team welcoming and your accommodations well-maintained. That said, we regret any inconvenience you experienced with noise levels and room size. Our rooms are designed with a focus on essential comforts, and we offer earplugs at reception upon request. Nonetheless, your kind recommendation means a great deal, and we’re pleased our central location near RAI Station provided convenient access during your family trip. It would be our pleasure to welcome you back. Best regards, Manager on Duty

Customer review rating 3.0/5

Parag S. Families - Confirmed reviews ALL

Rooms were clean and comfortable. I did not quite understand two things though 1) Toilets do not have latch or lock. 2) Breakfast for kids is free only if a paying adult accompanies him. We asked if we could pay for the kid's breakfast, since we did not want to have breakfast and the staff declined. Its really wierd where you can buy breakfast for the kid, if other family members do not want to have. Hence giving 6. Otherwise, would be happy to give a 8 or 9.

Dear Mr. S., We appreciate that you took the time to share your experience with us. We are delighted to know that your room provided a clean and comfortable space during your visit. Our commitment to ensuring a restful environment is a priority, and we are pleased this contributed positively to your stay. However, we sincerely regret that some aspects fell short of your expectations. Regarding our breakfast policy, we aim to balance family needs with operational standards, and we understand your perspective. We also take note of your bathroom feedback and will review our amenities to enhance privacy. Finally, it was a pleasure to welcome you through our direct booking platform, and we are glad our location served as a convenient base for exploring Amsterdam with public transport. We hope to welcome you back in the future for an improved stay. Kind regards, Manager on Duty

Customer review rating 5.0/5

Yilmaz C. D. Couples - Confirmed reviews ALL

Very friendly and helpful staff. Otel located at a very good place. You C. reach downtown with a single metro. Room was clean and spacious

Dear Mr. D., We’d like to thank you for this positive feedback about your stay in our hotel. We are delighted you enjoyed your stay at Novotel Amsterdam City. Our team takes pride in providing welcoming service and is thrilled you found the rooms comfortable. We’re also glad you appreciated our convenient access to public transport, making your trips to the city center seamless. That said, we regret any inconvenience with the internet during your visit. We’re continuously reviewing technical aspects to enhance guest comfort. Finally, your kind words about our helpful receptionists have been shared with them. It’s always a pleasure to know our staff contributed positively to your experience. We look forward to welcoming you back on future occasions. Best wishes, Manager on Duty

Other web-users rate our hotel

  • 1,865 reviews 8.9/10 Location
  • 2,175 reviews 7.2/10 Room
  • 2,066 reviews 8.2/10 Service
  • 46 reviews 8.6/10 WiFi
  • 1,242 reviews 8.9/10 Breakfast
  • 1,111 reviews 7/10 Cleanliness
  • 509 reviews 4.4/10 Value
  • 418 reviews 7.8/10 Amenities

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