Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,335 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,335 reviews

TripAdvisor Rating  4.0/5  3,612 reviews

No reason to be rude.

Customer review rating 0.5/5

S Business - Confirmed reviews ALL

One big part of evaluating a hotel for me is the experience with the front desk. The front desk is needlessly rude and cold. No smile, no greetings, no eye-contact, looking at each other to see who will help. Looked like the employees were disgruntled and not happy being there. Shame.

Dear Mr R., Thank you for taking the time to share your review. While we are glad to hear that certain aspects of your stay were satisfactory, we deeply regret to learn that your interactions with our front desk team did not meet the high standards we set for guest service. We offer our sincere apologies for any discomfort this may have caused. We understand the importance of a warm and welcoming reception and are taking your comments very seriously. Additionally, we appreciate your feedback regarding the gym hours. Although our fitness center is currently available from 7am to 11pm, we will consider your suggestion as we continuously look for ways to enhance our services. Finally, we are proud of our hotel's dedication to providing a clean and sustainable environment, which is recognized and valued by our esteemed guests. Thank you for highlighting these positive elements of your experience at Novotel Amsterdam City. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Manager on Duty

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great experience, helpful staff

Dear Mr. M., Many thanks for this positive feedback. We are happy your stay with us was enjoyable. It is always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Breakfast was amazing. Room was very comfortable, shower was relaxing.

Dear Ms. B., Thank you for the time taken to share your experience of staying with us. We are thrilled to hear that your time at Novotel Amsterdam City was satisfying and memorable. It is delightful that you found our breakfast to be exceptional, with our intercontinental buffet offering a variety of choices, including omelets, pancakes, and fried eggs prepared on the spot. We're also pleased that you experienced comfort in our rooms, which are designed with an eco-friendly Live N Dream bed for quality sleep, and that you enjoyed the relaxing effect of our walk-in rain showers, a perfect way to unwind after a day exploring Amsterdam. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manager on Duty

Well located. Nice staff.

Customer review rating 4.5/5

E. Families - Confirmed reviews ALL

3 night weekend stay. All was good. Menu in restaurant limited in options maybe and pricey for what you got.

Dear Mr E., We appreciate the time you have taken to share your feedback. It is wonderful to hear that your stay at our hotel was a pleasant one. We are delighted that you found our location convenient and our staff welcoming, reflecting our commitment to providing a memorable experience for our guests. Nonetheless, we regret to hear that our restaurant menu did not fully meet your expectations in terms of variety and value. We appreciate your insights as they are crucial in our ongoing efforts to enhance our dining offerings. Finally, we are pleased that the overall impression of your visit was positive and that you enjoyed the ambiance of Novotel Amsterdam City. Our team strives to deliver an exceptional service and we hope to have the opportunity to impress you with our culinary options in the future. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

Good stay

Customer review rating 5.0/5

Lloyd G. Business - Confirmed reviews ALL

Great from start to finish

Dear Mr G., We appreciate the time you have taken to share your feedback. We are thrilled to hear that your overall stay at Novotel Amsterdam City was a pleasant one from beginning to end. However, we understand that your dining experience did not fully meet your expectations in terms of value. Please accept our apologies for any inconvenience this may have caused. We continuously strive to provide quality food options at competitive prices, and your feedback is invaluable to us in this ongoing effort. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

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Other web-users rate our hotel

  • 2,160 reviews 8.9/10 Location
  • 2,489 reviews 7.1/10 Room
  • 2,264 reviews 7.8/10 Service
  • 49 reviews 7.4/10 WiFi
  • 1,386 reviews 8.8/10 Breakfast
  • 1,214 reviews 6.8/10 Cleanliness
  • 463 reviews 7.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.