ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,295 reviews

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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Discount for ALL members on rooms. Free drinks voucher upon check-in

  • Excellent location next to Central Station

  • Green Key certified; Gold 2026 - 2027

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,295 reviews

Customer review rating 3.0/5

Gustavo G. Couples - Confirmed reviews ALL

The room is too small for 2 persons. Bathroom and shower are uncomfortable due to the size of the room

Dear Gustavo, Thank you for choosing our hotel and for sharing your review. We are glad to know you found value in our ALL loyalty program and appreciate your continued membership. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our cozy rooms are designed with modern efficiency in mind, but we understand that space can be a challenge for some guests. We appreciate your feedback as it helps us consider how to better accommodate different preferences in the future. We look forward to welcoming you back to our hotel in the future. Warm regards, Natasa Duricic, Operations Manager

Customer review rating 4.0/5

Benyr S. Business - Confirmed reviews ALL

Everybody was very quick and professional.

Dear S., Many thanks for your valuable feedback. We are delighted to hear that you found our team quick and professional during your business stay. However, we regret that you encountered challenges with ease of access. Our location near Amsterdam Central Station allows easy connections, but we appreciate your feedback as we strive to enhance guest convenience. Finally, we are glad your overall experience was positive and value your willingness to recommend us. We look forward to welcoming you back on your next visit to Amsterdam. We hope to welcome you back again in the future. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Inese M. Couples - Confirmed reviews ALL

My husband & I arrived well after midnight and were greeted by a very helpful friendly young man at reception who also provided us with a welcome drink. The breakfast staff was friendly and we were so happy to see our good friend Naiima in the restaurant We always look forward to a return visit to this welcoming and friendly hotel

Dear Inese, We really appreciate your feedback. We are thrilled to know you found our team welcoming during your late arrival and enjoyed starting your mornings with our breakfast service. It was our pleasure to ensure your stay remained comfortable, and we will gladly share your kind words with Naiima. Your loyalty as a Silver ALL member means a great deal, and we appreciate your proactive approach to booking through our app. While we aim for transparent pricing, we understand your observations about rate variations and will consider this in our communications moving forward. We hope to welcome you back. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Yun Y. L. Families - Confirmed reviews ALL

The whole process of booking to checking in and also all the changes made along the way before staying just for 1 night was like the BEST experience I've ever had in Europe. The Manager to the Team Ibis member Jean have a 5 star service level which is comparable to any Luxury hotel I have stayed in Europe.

Dear Yun, Thank you for your positive feedback. It is fantastic to hear that your stay from booking to check-out was so enjoyable. We are delighted that our team’s dedication, especially Jean’s, made such a positive impression. Knowing you found our service comparable to luxury hotels truly motivates us to keep delivering memorable moments. Our team takes pride in handling every detail smoothly, whether it’s reservations or adjustments before your arrival. We hope your family made the most of our central location near Amsterdam’s vibrant attractions. Exploring the city from our doorstep is always a highlight for guests. We hope to have the occasion to welcome you back. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 3.0/5

Scott A. Business - Confirmed reviews ALL

The room was too warm, and the air conditioning controls didn't seem to make much difference. The bed was uncomfortable, and I have sensitive skin, and the bedsheet made my skin itch all night. Also, the breakfast wasn't particularly good, the most disappointing thing being the watered-down juice.

Dear Scott, Thank you for sharing such a valuable review. That said, we are glad you found value in aspects of your stay that align with our commitment to quality. We sincerely regret that certain elements of your accommodation did not meet your expectations. Our team is committed to ensuring comfort, and we appreciate your feedback as it helps us address areas for improvement. While our climate control systems are designed for individual adjustment, we acknowledge your concerns and will review their functionality. Additionally, we are reviewing our linen suppliers to ensure optimal comfort for all guests, especially those with sensitive skin. Regarding breakfast, we strive to offer a varied selection and have taken note of your comments on the fruit juice quality. We are exploring enhancements to our offerings to provide a better experience. We look forward to welcoming you back to our hotel in the future. Warm regards, Natasa Duricic, Operations Manager

Other web-users rate our hotel

  • 4,048 reviews 9.6/10 Location
  • 3,866 reviews 4.9/10 Room
  • 2,650 reviews 8.3/10 Service
  • 113 reviews 4.8/10 WiFi
  • 2,454 reviews 3/10 Comfort
  • 1,275 reviews 5.9/10 Cleanliness
  • 1,128 reviews 7.6/10 Breakfast
  • 795 reviews 4.7/10 Value

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