Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 792 reviews

Fairmont Le Montreux Palace - Image 1
Fairmont Le Montreux Palace - Image 2
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Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A luxurious Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

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Room 1

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  792 reviews

TripAdvisor Rating  4.6/5  2,360 reviews

Certificate of excellence 2024

great stay, perfect location!

Customer review rating 5.0/5

Olivier C. Families - Confirmed reviews ALL

Dear Mr. C., Thank you very much for taking the time to share your experience at Fairmont Le Montreux Palace. It is truly a pleasure to read such wonderful feedback, and we are delighted that you felt at home with us. Your kind words about our team mean a lot, and I will personally share them with everyone. Providing a warm and memorable experience is what we strive for, and knowing that we succeeded in making your stay so enjoyable is the best reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Small room

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr. D., Thank you for sharing your feedback regarding your recent stay at Fairmont Le Montreux Palace. I sincerely regret that your experience did not meet your expectations, particularly in regard to room size, soundproofing, and the parking payment process. Please accept my sincerest apologies. Providing a seamless and comfortable stay is our priority, and I assure you that we are reviewing these concerns to improve our services. Your feedback is invaluable in helping us enhance our guests\' experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Dear Mrs. O., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I sincerely regret that your experience did not meet your expectations and that we missed the opportunity to acknowledge your special day. Please accept my heartfelt apologies for this oversight. At Fairmont, we strive to create memorable experiences for our guests, and I truly appreciate you bringing this to our attention. Your feedback is invaluable, and we will take the necessary steps to ensure such moments are recognized in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Great Hotel

Customer review rating 5.0/5

Wojciech Couples - Confirmed reviews ALL

Dear Mr. C., We very much appreciate your comments regarding your recent stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Shame about the scaffolding

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr. L., Thank you for sharing your impressions following your recent stay at the Fairmont Le Montreux Palace. We are delighted to hear that you appreciated our staff and the hotel's ambiance. We understand that the presence of scaffolding may have affected your experience, particularly concerning the view from your balcony. These renovations are part of our ongoing efforts to enhance our facilities and provide an even more exceptional experience for our guests. We would be honored to welcome you back once the renovations are complete, so you can experience the renewed splendor of our property. With my best wishes, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 232 reviews 9.5/10 Location
  • 440 reviews 8.1/10 Room
  • 549 reviews 9.2/10 Service
  • 181 reviews 8.9/10 Breakfast
  • 180 reviews 8.4/10 Food
  • 173 reviews 8.6/10 Vibe
  • 127 reviews 9.6/10 Wellness Area
  • 104 reviews 8.4/10 Amenities

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