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Mövenpick Lausanne 4 stars

Customer review rating 4.2/5 2,620 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Mövenpick Lausanne
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+ 12 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request Paying
  • Beach and water sports
  • Skating rink (nearby)
  • Skiing
Business services
  • 18 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy
Lausanne
1007 lausanne
switzerland

Tel: +41216127612

Check-in from 16h00

Check out up to 12h00

  • MÖVENPICK LAUSANNE :  M2 Ouchy Olympique

  • By plane

    GENEVE-COINTRIN At 58km / 36.04 miles

GPS :46.50829, 6.624128

Our accommodation(s)

Superior Queen

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View *

Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen Bed Lake view

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Lake View *

Subject to availability

  • High speed internet

Deluxe 2 Twin Beds Lake View

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Lake View *

Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Premium Queen Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Courtyard View *

Subject to availability

  • High speed internet

Premium Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

MÖVENPICK RESTAURANT

Type of cuisine: International

Mövenpick Restaurant welcomes you from early morning to late at night. Brasserie-style cuisine and enjoy our terrace with stunning views of Lake Geneva and Alps. Due to public sanitary measures and until further notice, our restaurant is accessible only

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Ciao Restaurant

Type of cuisine: Italian

Enjoy typical Italian creations at our Trattoria Ciao. We offer you a variety of Italian specialities, pasta dishes and pizzas in combination with the perfect Mövenpick wines. Due to current situation, our restaurant/bar is closed until further notice.

LE BAR

Le Bar offers a cosy lounge setting with a beautiful terrace facing Lake Geneva and the Alps. The menu offers comfort food and bar classics and of course our famous Mövenpick Ice Creams. Due to current situation, our restaurant/bar is closed until further

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

WINE CELLAR

Come and discover our large choice of wines in a comfy atmosphere. Due to current situation, our restaurant/bar is closed until further notice.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mövenpick Lausanne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,620 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,568 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located/good reception

Customer review rating 3.5/5

Felipe H. Couples - 15/06/2021 Confirmed reviews ALL

The experience was positive. We can highlight the treatment from Charles, on the from desk. He was cordial, very professional and good all the time. We only have positive feedbacks for him. But we also had a bad experience during our stay at Movempick hotel. There was an incident with a pizza that we bought. My wife and I bought a pizza, brought to our room but, the roomcleaner asked us to leave the room until she can complete the job. My wife and I left the pizza into the room and when we came back the pizza disapeared. This was unexpected and we were sad and very umpleasent to see this happening. We know that is a simple pizza but we do not expect this actions to happen into a hotel room. Many thanks for let us to express our experience in this forun.

Dear Mr.H. Guimaraes, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive and constructive feedback. We have all ready taken mesurers to improove our mistakes regarding what happenned with the pizza. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager
Customer review rating 4.5/5

Anonymous Business - 13/06/2021 Confirmed reviews ALL

Helpful and friendly service all round.....The room service and restaurant staff are particularly thoughtful and pleasant.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne for the IMD programm ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Nice facilities

Customer review rating 3.5/5

Cinzia B. Business - 12/06/2021 Confirmed reviews ALL

I stayed 5 nights, Comfortable room, I have few improvement points to mention: the complimentary bottle of water did not have an opener. My pjs appeared once on the pillow, twice under, once on the bed and once on the nearby armchair, which felt odd. I always left my used towels on the rack, but they were changed daily. your policy states otherwise.

Dear Mrs.B., We are very thankfull for your comments and personnal review of your experience in our hotel. It is always a pleasure to receive positive and constructive feedback. We will have a deeper look into our cleanning processes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Good stay

Customer review rating 4.0/5

Laura F. Business - 11/06/2021 Confirmed reviews ALL

Everything good, gym, breakfast and restaurant for dinner

Dear Mrs.F. Juliao, Thank you for having taken the time to leave us a lovely review on the hotel and on your personnal impression. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Amazing location,

Customer review rating 5.0/5

E. Families - 09/06/2021 Confirmed reviews ALL

We enjoyed every minute. Stuff was very friendly and supportive. Very good location of the hotel. Food in hotel's restaurant was amazing.

Dear Mrs.E., Thank you so much for th amazing feedback ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards Franck Seguin General Manager

Location very good

Customer review rating 3.5/5

André H. Families - 07/06/2021 Confirmed reviews ALL

The location of the hotel is very good

Dear Andre H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. i am sorry that our check in process didn't meet your expectations. Thank you again for sharing your experience, and we hope your next visit will better as the previous one. Sincerely, Best regards Franck Seguin General Manager

Very enjoyable, nice staff great location

Customer review rating 4.0/5

B W. Couples - 30/05/2021 Confirmed reviews ALL

Superbly located for a holiday in the area, the staff were friendly, and the hotel was clean and well appointed. Good parking options too, under the hotel or across the road.

Dear Mr.W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Thank you for giving us so much insight on your stay and your feeling of the hotel in itself. We hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General manager

Well located, perfect stay, very much care about COVID-19

Customer review rating 4.5/5

John Families - 26/05/2021 Confirmed reviews ALL

Super, super! All fine. Dinner tables to be decorated would be fine, instead of only the wooden table. A simple sheet can change the outlook directly

Dear Mr.P., It has been a pleasure for us to welcome you to Lausanne and to know that you have had a super stay ! It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Franck Seguin General Manager

Great location, very good management

Customer review rating 4.5/5

Anonymous Families - 22/05/2021 Confirmed reviews ALL

Great reception, management. The hotel is located at a perfect spot.

Dear Lutz M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Perfect location, good stuff resulted in enjoying my stay

Customer review rating 4.5/5

Nelisiwe M. Business - 21/05/2021 Confirmed reviews ALL

I had a wonderful stay because of your good stuff at Reception / check in desk ( good service from the 2 young dark skinned looking guys - smiling and super helpful). Good breakfast and wonderful manager during breakfast. Location was perfect to reach my school.

Dear Mrs.M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Lovely hotel, overwhelmed by holiday trade

Customer review rating 3.0/5

Lesley M. Couples - 18/05/2021 Confirmed reviews ALL

The room was lovely and great breakfast. Service was strained with long check out queues, minimal restaurant service and no bar.

Dear Lesley M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel had a very high occupancy compared to the past year and we have given our best to satisfy your every needs and your demands. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Okay

Customer review rating 3.0/5

Ralph L. Families - 15/05/2021 Confirmed reviews ALL

It was an "okay" stay. The room was more than okay, the restaurant unfortunately just okay. It was not okay, that that hotel had an issue with the hot water at one morning. I t may happens, but my wife really had difficulties not to take a shower on this day.

Dear Mr.L., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the hot water cut, the Lausanne city decided to cut our energy to to road work the day before. Unfortunately it was not on until the next day wich prevented us from heating at all the water for the nights and a couple of hours. I am really sorry for this bad experience and wish that you would have received better treatment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

1 night for a 75th Birthday Dinner

Customer review rating 3.5/5

Jp R. Couples - 13/05/2021 Confirmed reviews ALL

To enjoy a birthday dinner (during Corona time) we booked a room and a table for 2 at the restaurant for 19:30. We were not informed that the bar and the Ciao restaurant was closed. We had the dinner in the breakfast area with no table set nor table cloth, but friendly service. The menu card was ok, but the choice of wine bottles was rather limited (for a Mövenpick). The red wine was served in very cheap white wine glasses! We appreciated the birthday surprise when the dessert was served. Thank you !

Dear Jean-Pierre R., Thank you for taking the time to rate your experience. It is always a pleasure to receive positive and also constructive feedback. Thanks to your remarks we will improve our comunication regarding reduced services and push even more towards guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Cozy and stylish with super staff!

TripAdvisor rating 5.0/5

sawena25 17/04/2021 TripAdvisor review

The staff of the hotel was really friendly, helpful and professional. They went the extra mile to send my charger, which I forgot, to my home address. Thank you so much. The hotel is beautiful, my room was renovated, stylish and cozy and had a great rain shower (that’s a hige plus). I can only recommend this hotel. The food in the restaurant was good but overpriced compared to the other hotels of higher standard I went to on this trip. The waitress was super helpful and kind. Overall I had a very good stay at Mövenpick Hotel Lausanne.

Dear sawena25, Thanks a lot for your amazing comments. I am glad that you had such good stay and do hope to welcome you again soon. Best regards, Franck Seguin General Manager

Food

TripAdvisor rating 3.0/5

erichreithaar Business - 17/01/2021 TripAdvisor review

Due to Covid, the Range of Food was quite limited and not at the level i was used from Mövenpick! Hope it gets better soon. The overall Service was quite good, the receptionist was very friendly and offert me an Upgrade for my room. Unfortunaly, all the Restaurants and Bars have been closed, so I spent my time with workout in the Hotel Gym that was fortunally open.

Dear Erichreithaar, I thank you for having shared the experience and first of all would like to deeply apology if you felt that the range of food was not as per your expectations. That is very true that we have during this Covid time a limited offer and really do hope to be back with the full offer very soon. Our restaurant remains open for breakfast and diner only for our hotel guests and obviously the fitness. Best regards, Franck Seguin General manager

Good stay but room for improvement

TripAdvisor rating 4.0/5

CTing_01 02/09/2020 TripAdvisor review

Good Hotel in Lausanne Ouchy. Friendly staff, nice rooms and great location. Cleanliness has room for i.provement (we had a glass with lipstick of the previous guest in our room) and sometimes the bar is understaffed and therefore waiting time too long

Dear CTing_01, Many thanks for your feedback. I have checked carrefuly your comments and have immediately conveyed the message to our respective departments for immediate corrective measures. Best regards, Franck Seguin General Manager

Family trip on short notice

TripAdvisor rating 4.0/5

971philz 17/08/2020 TripAdvisor review

Excellent location, dated but nice room with lake view, attentive staff, breakfast not as usually offered by Mövenpick due to Corona, crisis. Welcome drinks offered as Silver member but staff was uncertain if we were on the right location to enjoy it...

Dear 971philz, Many thanks for having shared your experience. I have read carefully the comments and for sure will convey to the appropriate team members to keep enhancing our offer. Best regards, Franck Seguin General Manager

Weekend stay in Movenpick hotel Lausanne

TripAdvisor rating 5.0/5

Ian B 16/08/2020 TripAdvisor review

Great location, easy to reach by bus or Metro from the Train station, or you can walk, (its all downhill) only take you ten mins or so. Staff were really friendly and super helpful when my French was lacking, offering advice on local restaurants. Plus the free travel pass was great for the use of the Metro and bus links, and the discount you get on some Museums. I felt very welcome, and the cleanliness of the hotel was great with hand gel everywhere and posters telling you how to call the lift and walking through the halls etc. The two restaurants are great offering a variety of food, catering to a lot of tastes. I really enjoyed my stay here and would do it again.

Dear Ian B, I would like to thank you for your kind words and wonderful rating. It is a real pleasure to read such positive comments in this challenging period for all of us. I am just delighted that you enjoyed so much your stay and do hope to welcome you again in a near futur. Best regards, Franck Seguin General Manager

Excellent

TripAdvisor rating 5.0/5

bjkc2020 17/02/2020 TripAdvisor review

I have stayed at the Movenpick Hotel Lausanne before so my choice this time was easy. This is an excellent hotel in every, very pleasant helpful staff, lovely room with all amenities and very good restaurant, My only complaint is that I couldn’t stay longer so I look forward to my next stay!

Dear bjkc2020, First of all, a big thank you for having shared your full satisfaction, I understand your complain and do apology but I am definitely sure that we will be able to welcome you soon longer :). Best regards, Franck Seguin General Manager

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