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Mövenpick Lausanne 4 stars

Customer review rating 4.2/5 2,364 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mövenpick Lausanne
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+ 25 Services
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Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • PorterPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Beach and water sports
  • Skating rink (Nearby)
  • Skiing
Business services
  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy
Lausanne
1007
lausanne
switzerland

Tel: +41216127612

Check-in from 16h00

Check out up to 12h00

  • MÖVENPICK LAUSANNE :  M2 Ouchy Olympique

  • By plane

    GENEVE-COINTRIN At 58km / 36.04 miles

GPS :46.50829, 6.624128

Our accommodation(s)

Superior Queen

Accessible room
  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen Bed Lake view

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Lake View *

* Subject to availability

  • High speed internet

Deluxe 2 Twin Beds Lake View

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Lake View *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium Queen Bed

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet

Premium Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

MÖVENPICK RESTAURANT

Type of cuisine: International

Mövenpick Restaurant welcomes you from early morning to late at night. Savour our signature dishes and innovative creations around Brasserie-style cuisine, be it on the large terrace with stunning views of the lake and Swiss Alps.

Lunch

11:30 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ciao Restaurant

Type of cuisine: Italian

Enjoy typical Italian creations at our Trattoria Ciao. We offer you a variety of Italian specialities, pasta dishes and pizzas in combination with the perfect Mövenpick wines.

LE BAR

Non contractual photo

Le Bar offers a cosy lounge setting with a beautiful terrace facing the lake and the Alps. The menu offers comfort food and bar classics and of course our famous Mövenpick Ice Cream.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE CELLAR

Non contractual photo

Come and discover our large choice of wines in a comfy atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 70 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mövenpick Lausanne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,364 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,503 reviews

Well located and very kind services

Customer review rating 4.2/5

Alexander Business - 26/09/2020 Confirmed reviews ALL

Well located and very kind services

Dear Alexander K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Great location

Customer review rating 4.2/5

Ibd Business - 16/09/2020 Confirmed reviews ALL

Hotel is well appointed. Located right across from Lake Geneva. Gorgeous views. Good buffet breakfast and coffee. Very courteous staff and rooms very clean.

Dear Iris D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Needs urgently to be renovated

Customer review rating 4.2/5

Mr. D. Business - 11/09/2020 Confirmed reviews ALL

Carpeted floor is smelling in rooms, in the bath rooms bathtub is old no shower available, low water pressure, limited height is a challenge to take showers. It is noisy an the sight into the patio reminds me to the east block in the seventies, parking garage is expensive and hard to get into with larger cars. Nearly a wardrobe existing

Dear Thomas F., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Good stay but room for improvement

TripAdvisor rating 4.0/5

CTing_01 02/09/2020 TripAdvisor review

Good Hotel in Lausanne Ouchy. Friendly staff, nice rooms and great location. Cleanliness has room for i.provement (we had a glass with lipstick of the previous guest in our room) and sometimes the bar is understaffed and therefore waiting time too long

Dear CTing_01, Many thanks for your feedback. I have checked carrefuly your comments and have immediately conveyed the message to our respective departments for immediate corrective measures. Best regards, Franck Seguin General Manager

Pleasant stay overall.

Customer review rating 4.2/5

See Families - 19/08/2020 Confirmed reviews ALL

We left our important belongings in the safe and finally managed to retrieve them after slight miscommunication within the housekeeping and front desk team. Great thanks to the team nonetheless, especially to Valerie, Housekeeping and Axelle, Front desk for helping to safeguard them.

Dear Mrs Siow L., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Well Located

Customer review rating 4.2/5

Ricoli Business - 17/08/2020 Confirmed reviews ALL

On a general basis pretty good. Just one aspect, the air conditioning was not good. When I was booking it said A/C but in reality it is a centralized system that only allows you to lower the temperature by 3 degrees. It was impossible to feel as I desired as it was very hot and I was sweting through the night. If I had known this I would have booked another hotel with a real air conditioned!

Dear Mr Nuno Miguel O., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take your comment into consideration and will discuss about this point with my engineering manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Family trip on short notice

TripAdvisor rating 4.0/5

971philz 17/08/2020 TripAdvisor review

Excellent location, dated but nice room with lake view, attentive staff, breakfast not as usually offered by Mövenpick due to Corona, crisis. Welcome drinks offered as Silver member but staff was uncertain if we were on the right location to enjoy it...

Dear 971philz, Many thanks for having shared your experience. I have read carefully the comments and for sure will convey to the appropriate team members to keep enhancing our offer. Best regards, Franck Seguin General Manager

Weekend stay in Movenpick hotel Lausanne

TripAdvisor rating 4.0/5

Ian B 16/08/2020 TripAdvisor review

Great location, easy to reach by bus or Metro from the Train station, or you can walk, (its all downhill) only take you ten mins or so. Staff were really friendly and super helpful when my French was lacking, offering advice on local restaurants. Plus the free travel pass was great for the use of the Metro and bus links, and the discount you get on some Museums. I felt very welcome, and the cleanliness of the hotel was great with hand gel everywhere and posters telling you how to call the lift and walking through the halls etc. The two restaurants are great offering a variety of food, catering to a lot of tastes. I really enjoyed my stay here and would do it again.

Dear Ian B, I would like to thank you for your kind words and wonderful rating. It is a real pleasure to read such positive comments in this challenging period for all of us. I am just delighted that you enjoyed so much your stay and do hope to welcome you again in a near futur. Best regards, Franck Seguin General Manager

Super

Customer review rating 4.2/5

Phil Solo - 14/08/2020 Confirmed reviews ALL

Excellente

Dear MrPhilippe W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Great hotel

Customer review rating 4.2/5

Simon Business - 07/08/2020 Confirmed reviews ALL

Wasn’t my first time, always nice to be back. The parking entrance should be modified.

Dear Mr M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. We do understand that the entrance/exit of the car park can be difficult. If you need other options for the parking, do not hesitate to contact our Front Desk Team before or at your arrival. They will be more than happy to explain the closest car parks from the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

A nice and comfortable weekend

Customer review rating 4.2/5

Christian F. Friends - 19/07/2020 Confirmed reviews ALL

As the hotel is very nicely located it is always a pleasure to stay there.

Dear Christian F., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Super location.!

Customer review rating 4.2/5

Melina X. Business - 28/03/2020 Confirmed reviews ALL

Amazing room view. Helpful staff. Excellent breakfast. Very close to the metro it takes 10 minutes to get to the heart of the old city.

Dear Mrs X., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Decent City hotel with lake view room and great breakfast

Customer review rating 4.2/5

Chase Couples - 23/03/2020 Confirmed reviews ALL

Check in was smooth, there was an afternoon Movenpick chocolate snack bar free for check-in guests and detox-water. There is a city pass already included so you can get around with ease. It's about 4 tram station from the big Lausanne train station but it's only a 5 minutes walk from there on. Nice walk along the lake shore in the morning and decent amount of restaurants around. Would be nice to offer more daily complimentary water in the room though. Breakfast buffet was great, they even have congee!

Dear Mr Lap Fung L., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Not personal it’s business

Customer review rating 4.2/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Conference

Dear Carlos B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations upon departure; please allow me to express my sincerest apologies. Rest assure that we will pass your feedback to our event manager so we can improve our guest services in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin, General Manager

Excellent stay

Customer review rating 4.2/5

Omer Business - 12/03/2020 Confirmed reviews ALL

I had a really excellent experience saying in Movenpick Hotel Lausanne The reception staff (Mathias) was very helpful and explain everything about the hotel and made the check in experience very smooth The room was very spacious, extremely clean and the bed was very comfortable The balcony was a bonus, although it wasn't a lake view!

Dear Mr E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Good stay

Customer review rating 4.2/5

Arvind Business - 09/03/2020 Confirmed reviews ALL

Friendly staff

Dear Mr A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Functional, clean, business hotel.

Customer review rating 4.2/5

John S. Solo - 08/03/2020 Confirmed reviews ALL

Excellent and capable concierge / front desk staff. A+

Dear Mr H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Disappointed

Customer review rating 4.2/5

Pam R. Couples - 06/03/2020 Confirmed reviews ALL

The handicap room #123 is very small. It will not accommodate a wheelchair. The heating cannot be adjusted and it was stifling hot, we had to open a window to get comfortable and people are walking right outside at eye level. The parking lot that you charged us $35 a day for is frightening to enter and exit, very tight! We found varying degrees of staff from ignorant and rude to delightful and super helpful.

Dear Mr and Mrs R., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to our different department managers involved and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact our Front Office Managing team when you come back in Lausanne, they will be more than happy to welcome you and to upgrade you in one of our Junior Suite freshly renovated. Sincerely, Franck Seguin, General Manager

Great stay!

Customer review rating 4.2/5

David H. M. Business - 04/03/2020 Confirmed reviews ALL

I was there for a conference but really enjoyed my stay - love the Italian restaurant that's attached to the hotel!

Dear Mr M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Very Relaxed

Customer review rating 4.2/5

David C. Couples - 26/02/2020 Confirmed reviews ALL

Liked the hotel very much although eating in the dining room on Sunday is difficult as it becomes more nvaded by families waiting for tables for ice cream. In the room, the bed is far too firm (beds CAN be comfortable as well as firm !). Pillows are awful, water pressure terrible.the food never disappointed and breakfast was a truly good experience. Staff all very responsive and helpful when asked. Very close to metro and complementary tickets for local transport for our stay was much appreciated

Dear Mr David C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. I will share your comments with our team, we do apologize for the inconvenience caused by our pillows & water pressure. We will immediately check what happened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

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