Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,896 reviews

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Description

Hotel extras

  • An OK:GO certified hotel ♿ A Green Globe certified hotel 

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Free transport card and easy access to the downtown area

  • 10 modular conference rooms with catering service

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOVENPICK RESTAURANT

Movenpick Restaurant has a range of dining experiences with fresh, seasonal specialties. Enjoy innovative brasserie-style creations in our warm interior space or on the terrace with a view of Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,896 reviews

Customer review rating 3.0/5

Irene D. Business - Confirmed reviews ALL

I appreciate the environment (room on lakeside is beautiful) as well as the gym. However, the bathroom is very outdated with an instable shower (cold, warm, cold, plus very little water pressure). The restaurant downstairs is also very outdated, no atmosphere, no little flower on the table or anything. Just cold leather chairs and empty tables. Can you please turns this into something that has a vibe that does justice to the hotel? Also we weren't handed the transport passes at check in - it tunred out those had been sent via e-mail but landed in SPAM, but it caused a lot of confusion in our group. Mentioning it at check in would have been nice. Besides that the staff has been very helpful.

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay at the Mövenpick Hotel Lausanne. I am happy to read that you enjoyed your lakeside room, our fitness center, as well as the helpfulness of our team. However, I am sorry to learn that some aspects of your stay did not fully meet your expectations. Please accept my apologies regarding the bathroom facilities and the shower experience. Your comments have been shared with the relevant departments for review and follow-up. Thank you as well for your remarks regarding the atmosphere of our restaurant and the communication of the transport passes at check-in. We greatly appreciate this constructive feedback, which helps us identify areas for improvement and enhance the overall guest experience. We hope to have the opportunity to welcome you back soon for an improved stay experience. Best regards, Franck Fleury, General Manager

Customer review rating 3.5/5

Thomas B. Families - Confirmed reviews ALL

very good service at the reception during check in and check out Fantastic breakfast crew Room cleanliness can be improved (scent of room and bath)

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay at the Mövenpick Hotel Lausanne. I am delighted to read that the service provided by our teams during check-in, check-out, and breakfast contributed positively to your experience. However, I am sorry to learn that the cleanliness and smell of the room did not fully meet your expectations. Please rest assured that your comments have been shared with the relevant department for review and follow-up. We hope to have the opportunity to welcome you back soon for a better stay experience. Best regards, Franck Fleury, General Manager

Customer review rating 4.5/5

Miles M. Solo - Confirmed reviews ALL

Extremely clean, everything you need in the room. Huge gym for a hotel.

Dear Valued Guest, Thank you very much for taking the time to share your kind feedback following your stay at the Mövenpick Hotel Lausanne. I am delighted to read that our ideal location, the cleanliness of your room, as well as the quality of our gym, contributed positively to your experience. We truly appreciate your feedback and very much look forward to welcoming you back soon for another enjoyable stay by the lake. Best regards, Franck Fleury, General Manager

Customer review rating 5.0/5

Balaji R. Business - Confirmed reviews ALL

Good breakfast, friendly staff, clean room, very nice location to walk besides the lake

Dear Valued Guest, Thank you very much for taking the time to share your kind feedback following your stay at the Mövenpick Hotel Lausanne. I am delighted to read that our beautiful location by the lake, our breakfast offer, the cleanliness of your room, as well as the friendliness of our team, all contributed positively to your experience. I will be pleased to share your kind comments with our team, who will certainly be encouraged by your feedback. We very much look forward to welcoming you back soon for another enjoyable stay by the lake. Best regards, Franck Fleury, General Manager

Customer review rating 2.0/5

Burak C. Business - Confirmed reviews ALL

The hallways and rooms always smelled bad. Daily room cleaning was not done properly. The shower, faucets, and headboard are very old and need to be replaced.

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay at the Mövenpick Hotel Lausanne. I am truly sorry to learn that some aspects of your stay did not meet your expectations. Please accept my sincerest apologies for the inconvenience caused. Please rest assured that your comments regarding the room cleanliness, the overall smell, and the condition of the bathroom features have been shared with the relevant departments for immediate review and corrective action. We appreciate your feedback, as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Franck Fleury, General Manager

Other web-users rate our hotel

  • 767 reviews 9.4/10 Location
  • 1,064 reviews 7.4/10 Room
  • 1,064 reviews 8.5/10 Service
  • 10 reviews 5.8/10 WiFi
  • 470 reviews 8.9/10 Breakfast
  • 318 reviews 5.8/10 Cleanliness
  • 257 reviews 6/10 Vibe
  • 209 reviews 5.6/10 Amenities

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