Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.2/5 3,127 reviews

ALLSAFE approved hotel

Information message

Mövenpick Lausanne
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+ 24 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy
Lausanne
1007 lausanne
switzerland

Check-in from 15h00

Check out up to 12h00

  • MÖVENPICK LAUSANNE:  M2 Ouchy Olympique

  • By plane

    GENEVE-COINTRIN At 58km / 36.04 miles

GPS:46.50829, 6.624128

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mövenpick Lausanne

100% genuine reviews from our guests

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ALL Rating 4.2/5

3,127 reviews

TripAdvisor Rating 4.0/5

1,591 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good quality great location but very quiet

Customer review rating 3.0/5

Stefanojaffola Solo - 16/01/2022 Confirmed reviews ALL

Good quality great location but very quiet. 5% occupancy in restaurants and bars shut. Perhaps it was the time of year

Hello Mr J. , Thank you for taking the time to answer our satisfaction questionnaire following your stay in our establishment in January. We are glad to see that you had a good stay is our establishment and see that you liked the location and the quality of the hotel in general. As you say, the time of the year is very calm in Lausanne but in Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry about the closure of our bar during your stay and please rest assured that I told the housekeeping about your remark on the kettle and the soap. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Extremely comfortable and very clean hotel with helpful staff in a great location.

Customer review rating 5.0/5

Dr T. H. Families - 13/01/2022 Confirmed reviews ALL

I love staying at this hotel when I come to Lausanne which is often! It is so clean and fresh, feels so safe and comfortable. The staff, and especially Charles, are extremely helpful, nothing was too much trouble. They helped me book taxis to and from Geneva Airport and printed off all my travel documents etc. Food is excellent and great service. Well done!

Dear Mrs Hayes, Thank you for taking the time to answer our satisfaction survey following your stay in our establishment in January. We are delighted to see that you had an excellent stay with us in view of the 10/10 rating you gave us. We are very glad to know that you appreciated everything that the hotel can give to you. It is always a pleasure to get a positive feedback. I will not fail to transmit your comment to our teams who do everything possible to offer you an optimal service, especially Charles. We look forward to welcoming you back to our establishment. Please accept my sincere greetings. Franck Seguin General Manager

Great Stay on Lake Geneva

TripAdvisor rating 5.0/5

AdrienetBrigitte 31/12/2021 TripAdvisor review

I can really recommend to stay in this place. It's been my third visit. Beautifully located with view on lake and alps, very well designed and equipped rooms, nice bar and two good choices to stay for dinner. I will definitely go back.

Dear AdrienetBrigitte, Many thanks for your loyalty and wonderful recommendation. I am glad that you keep enjoying your various stay and can't wait to welcome you back soon. Best regards, Franck Seguin Cluster General Manager

Beautiful view with extremely friendly staff

Customer review rating 4.0/5

Karthik M. Solo - 19/12/2021 Confirmed reviews ALL

Whole process was extremely smooth, and the staff was always ready to help. Found it a bit unfortunate that the parking is not free or subsidized for hotel guests. But otherwise everything was perfect from the room to the service to the housekeeping.

Dear Karthik M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Good location bit boring

Customer review rating 3.5/5

Aziz Business - 17/12/2021 Confirmed reviews ALL

Nice space for the room , modern design , good gym , location is near to IMD which I had my course and close to the lake for nice morning Run . The near by options are limited and the City center options are much better located as it’s close to amazing shops , restaurants , experience which would be been much better option for me as I like lively places . I have noticed they don’t change the coffee capsules or the mini milk every time and it’s based on the mood of the room service . In general it’s good stay

Dear Abdulaziz a., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 12/12/2021 Confirmed reviews ALL

Room was nice and had a great view. Comfortable bed and furniture. Some more toiletries would be useful and refilling the coffee and milk daily would help.

Dear Faye Sofia K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Pleasant stay

Customer review rating 4.5/5

David Couples - 12/12/2021 Confirmed reviews ALL

Professional and efficient service. Nice view from the room.

Dear Lawrence M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

great location (lake shore)

Customer review rating 4.5/5

André Solo - 08/12/2021 Confirmed reviews ALL

very friendly hotel staff throughout

Dear Andre C., Thank you for the nice review and the kind words, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Well located, lovely view from my room and well trained staff.

Customer review rating 3.5/5

Mandlenkosi S. M. Business - 05/12/2021 Confirmed reviews ALL

It was a beautiful experience however I was very disappointed by the bedding. The two single duvets on my bed left a lot to be desired. The single duvets are so small they could only be good to cover an infant.

Dear Mandlenkosi M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

functional

Customer review rating 2.5/5

Anonymous Business - 04/12/2021 Confirmed reviews ALL

Needs to be smoother for regular guest and pls dont overcharge and refund.

Dear Rajiv V., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that the whole experience did not meet your expectations; please allow me to express my sincerest apologies. We are please that you enjoyed our staff. At Mövenpick Lausanne, we have a policy of taking a guarantee on the guest card. This is our process, we have communicated about it on our websites. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

good stay

Customer review rating 4.0/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

everything was very efficient

Dear Seema S., We very much appreciate your rating regarding your stay at the Mövenpick Hotel Lausanne. Sincerely, Franck Seguin General Manager

Good stay

Customer review rating 3.5/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

The desk staff was helpful. The bartender friendly. Breakfast was good Didn't use the restaurant or room service for other meals, can't comment.

Dear Carl B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Great location

Customer review rating 4.0/5

Anonymous Families - 01/12/2021 Confirmed reviews ALL

This is a good hotel. Friendly staff, good location. Rooms need a makeover , particularly the shower.

Dear Dave M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

No comment, required to stay there

Customer review rating 3.5/5

Anonymous Business - 30/11/2021 Confirmed reviews ALL

Generally comfortable, well equipped, reception staff excellent, but service in restaurant on Saturday night awful.

Dear Peter J., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Well located, good stay,

Customer review rating 4.5/5

Marc G. Business - 28/11/2021 Confirmed reviews ALL

Great welcome and staff, great location. Bed and duvet could be more comfortable

Dear Marc G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Average stay

Customer review rating 3.0/5

Meny K. Business - 28/11/2021 Confirmed reviews ALL

Its my 3 time staying at this hotel in the last 5 months. In general I really like this hotel but this time I had two problems: I had a problem with the bath sink for a day. The bath water pressure was very low, and this was very annoying. Furthermore, this booking and my previous booking will not be added to my Accor membership.

Dear Meny k., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that you were not credited with your Accor membership loyalty points. Indeed you made a booking with a third party website. Sincerely, Franck Seguin General Manager

Well located and good breakfast

Customer review rating 4.5/5

Cristina Business - 26/11/2021 Confirmed reviews ALL

Very well located, good attention, nice breakfast, only improvement I'll suggest is bathrooms and water flow of the bathtub

Dear Cristina Virginia B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Nice stay !

TripAdvisor rating 5.0/5

Nicolas N Business - 21/10/2021 TripAdvisor review

So quiet place with a very nice location , high quality equipments and high level of service. . After a business day it s very pleasant to enjoy a walk around the lake . Will return for sure in this place

Dear Nicolas N, Many thanks again for having shared your satisfaction. You will be most welcome for another stay with us. Best regards, Franck Seguin General Manager

No much control about Covid rules

TripAdvisor rating 3.0/5

EnricoG1524 23/08/2021 TripAdvisor review

Hotel is very good, staff a little bit disorganized but very helpful the only problem was that there was no control if the guests were wearing masks or not. I think that is the responsibility of the staff to remind the guests about COVID rules.

Dear EnricoG1524, Thanks for your feedback. We can guarantee you that being Allsafe certified for Covid-19, we are permanently vigilent about sanitary measures and keep reminding our guests about mask policy as well. Best regards, Franck Seguin General Manager

Great location, hotel comfortable

TripAdvisor rating 4.0/5

Brigitte F 21/08/2021 TripAdvisor review

If you want to have a spectacular view over the lake, this is the place where to stay. The hotel is very clean, the personnel professional and the rooms are very comfortable. Our room was very well equipped and overlooking a garden so very quiet. Buffet breakfast nice with a lot of choice. As for the restaurant, it was very disappointing, poor quality and not well presented. It was much too expensive for what we had. There is a parking slot underneath the hotel which is very convenient.

Dear Brigitte F, Many thanks for your detailed comments. I am sorry if the restaurant wasn't as per your expectations and will look into it carrefuly. Hope to welcome you again soon. Best regards, Franck Seguin General Manager

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