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Mövenpick Lausanne 4 stars

Customer review rating 4.2/5 2,466 reviews

ALLSAFE approved hotel

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Mövenpick Lausanne
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+ 25 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • PorterPaying
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Beach and water sports
  • Skating rink (nearby)
  • Skiing
Business services
  • 18 Meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy
Lausanne
1007 lausanne
switzerland

Tel: +41216127612

Check-in from 16h00

Check out up to 12h00

  • MÖVENPICK LAUSANNE :  M2 Ouchy Olympique

  • By plane

    GENEVE-COINTRIN At 58km / 36.04 miles

GPS :46.50829, 6.624128

Our accommodation(s)

Superior Queen

Accessible room
  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen Bed Lake view

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Lake View *

* Subject to availability

  • High speed internet

Deluxe 2 Twin Beds Lake View

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Lake View *

* Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Premium Queen Bed

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet

Premium Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

MÖVENPICK RESTAURANT

Type of cuisine: International

Mövenpick Restaurant welcomes you from early morning to late at night. Brasserie-style cuisine and enjoy our terrace with stunning views of Lake Geneva and Alps. Due to public sanitary measures and until further notice, our restaurant is accessible only

Lunch

11:30 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ciao Restaurant

Type of cuisine: Italian

Enjoy typical Italian creations at our Trattoria Ciao. We offer you a variety of Italian specialities, pasta dishes and pizzas in combination with the perfect Mövenpick wines. Due to current situation, our restaurant/bar is closed until further notice.

LE BAR

Non contractual photo

Le Bar offers a cosy lounge setting with a beautiful terrace facing Lake Geneva and the Alps. The menu offers comfort food and bar classics and of course our famous Mövenpick Ice Creams. Due to current situation, our restaurant/bar is closed until further

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE CELLAR

Non contractual photo

Come and discover our large choice of wines in a comfy atmosphere. Due to current situation, our restaurant/bar is closed until further notice.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 70 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mövenpick Lausanne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,466 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,534 reviews

Pleasant stay

Customer review rating 5.0/5

Igor Couples - 23/03/2021 Confirmed reviews ALL

Very friendly front desk staff and waiters in the restaurant.

Dear Mr.S., It is always a pleasure to receive positive feedback. I will share your fantastic comments with our front desk and restaurant teams. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Wrong room key and cold shower ruins experience

Customer review rating 3.0/5

Anonymous Business - 27/02/2021 Confirmed reviews ALL

I was given an upgrade upon check-in, and the view was well-appreciated. However, I was given the wrong key for the upgraded room, so had to come back down to the lobby. Bigger issue was lack of hot water in the bathroom -- luke warm at best. I'll look for another hotel on my next stay.

Dear Mark B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of wrongfull room keys given at check in and mainly of hot water in the room and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin, General Manager

perfect stay

Customer review rating 5.0/5

Bruno Business - 09/02/2021 Confirmed reviews ALL

great staff, it was a pleasure to stay over there !!!!

Dear Mr.B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin

Food

TripAdvisor rating 3.0/5

erichreithaar Business - 17/01/2021 TripAdvisor review

Due to Covid, the Range of Food was quite limited and not at the level i was used from Mövenpick! Hope it gets better soon. The overall Service was quite good, the receptionist was very friendly and offert me an Upgrade for my room. Unfortunaly, all the Restaurants and Bars have been closed, so I spent my time with workout in the Hotel Gym that was fortunally open.

Dear Erichreithaar, I thank you for having shared the experience and first of all would like to deeply apology if you felt that the range of food was not as per your expectations. That is very true that we have during this Covid time a limited offer and really do hope to be back with the full offer very soon. Our restaurant remains open for breakfast and diner only for our hotel guests and obviously the fitness. Best regards, Franck Seguin General manager

Friendly staff and great location

Customer review rating 4.5/5

Iris Business - 20/12/2020 Confirmed reviews ALL

Staff were very helpful and friendly. Food was great and the view of the lake is fantastic. Great hotel.

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin, General Manager

Good stay / Bad Roomview

Customer review rating 3.5/5

Nick S. Business - 10/12/2020 Confirmed reviews ALL

I kindly liked the room, but in case of Corona Situation I would be happy to had an room with an better view. At least I stayed one night. Enjoyed the Dinner at the restaurant and also the Breakfast on the next day. Just in case on Covid Situation in my feeling the Hotel wasn't booked out, so it could be a pleasure to had a better Room View. Anyway the Service was good. Best Regards Nick S.

Dear Mr Nick S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that we updated your profile, it will be a pleasure for us to upgrade you for your next stay. Thank you again for sharing your experience. Sincerely, Franck Seguin General Manager

Poor hygiene, poor quality of food, poor services.

Customer review rating 0.5/5

Anonymous Business - 23/11/2020 Confirmed reviews ALL

Very disappointing.

Dear Mahnoosh M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Very good, but lack of staff due to quarantine

Customer review rating 4.5/5

Iryna H. Business - 22/11/2020 Confirmed reviews ALL

The hotel is nice, staff was very friendly, delicious food. But because of changing and decreasing staff all the time same dish was tasting different

Dear Irina H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Too warm

Customer review rating 2.0/5

Alex H. Business - 27/10/2020 Confirmed reviews ALL

The room was way too warm and it was not possible to reduce the temperature enough.

Dear Alex H., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel, but loud music untill 0200

Customer review rating 2.0/5

Anonymous Solo - 20/10/2020 Confirmed reviews ALL

Unfortunately, while the hotel was nice, reception friendly, employees professional and friendly, good room etc, the experience was totally ruined by a wedding with loud music until 02:00. I couldn't sleep even though my room was on the top floor - which was more than mildly inconvenient as I participated in the Cyclotour du Leman bike race the next morning.

Dear Mr P., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your nice comments about our team, make sure that they will be shared. Kindly note that we will upgrade you in one of your premium room for your next stay in Lausanne. Located at the back of the building with a balcony and walk-in shower, they offer more quietness. Sincerely, Franck Seguin, General Manager

Well located and very kind services

Customer review rating 4.5/5

Alexander Business - 26/09/2020 Confirmed reviews ALL

Well located and very kind services

Dear Alexander K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Great location

Customer review rating 4.0/5

Ibd Business - 16/09/2020 Confirmed reviews ALL

Hotel is well appointed. Located right across from Lake Geneva. Gorgeous views. Good buffet breakfast and coffee. Very courteous staff and rooms very clean.

Dear Iris D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Needs urgently to be renovated

Customer review rating 1.5/5

Mr. D. Business - 11/09/2020 Confirmed reviews ALL

Carpeted floor is smelling in rooms, in the bath rooms bathtub is old no shower available, low water pressure, limited height is a challenge to take showers. It is noisy an the sight into the patio reminds me to the east block in the seventies, parking garage is expensive and hard to get into with larger cars. Nearly a wardrobe existing

Dear Thomas F., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Good stay but room for improvement

TripAdvisor rating 4.0/5

CTing_01 02/09/2020 TripAdvisor review

Good Hotel in Lausanne Ouchy. Friendly staff, nice rooms and great location. Cleanliness has room for i.provement (we had a glass with lipstick of the previous guest in our room) and sometimes the bar is understaffed and therefore waiting time too long

Dear CTing_01, Many thanks for your feedback. I have checked carrefuly your comments and have immediately conveyed the message to our respective departments for immediate corrective measures. Best regards, Franck Seguin General Manager

Pleasant stay overall.

Customer review rating 4.0/5

See Families - 19/08/2020 Confirmed reviews ALL

We left our important belongings in the safe and finally managed to retrieve them after slight miscommunication within the housekeeping and front desk team. Great thanks to the team nonetheless, especially to Valerie, Housekeeping and Axelle, Front desk for helping to safeguard them.

Dear Mrs Siow L., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Family trip on short notice

TripAdvisor rating 4.0/5

971philz 17/08/2020 TripAdvisor review

Excellent location, dated but nice room with lake view, attentive staff, breakfast not as usually offered by Mövenpick due to Corona, crisis. Welcome drinks offered as Silver member but staff was uncertain if we were on the right location to enjoy it...

Dear 971philz, Many thanks for having shared your experience. I have read carefully the comments and for sure will convey to the appropriate team members to keep enhancing our offer. Best regards, Franck Seguin General Manager

Weekend stay in Movenpick hotel Lausanne

TripAdvisor rating 5.0/5

Ian B 16/08/2020 TripAdvisor review

Great location, easy to reach by bus or Metro from the Train station, or you can walk, (its all downhill) only take you ten mins or so. Staff were really friendly and super helpful when my French was lacking, offering advice on local restaurants. Plus the free travel pass was great for the use of the Metro and bus links, and the discount you get on some Museums. I felt very welcome, and the cleanliness of the hotel was great with hand gel everywhere and posters telling you how to call the lift and walking through the halls etc. The two restaurants are great offering a variety of food, catering to a lot of tastes. I really enjoyed my stay here and would do it again.

Dear Ian B, I would like to thank you for your kind words and wonderful rating. It is a real pleasure to read such positive comments in this challenging period for all of us. I am just delighted that you enjoyed so much your stay and do hope to welcome you again in a near futur. Best regards, Franck Seguin General Manager

Excellent

TripAdvisor rating 5.0/5

bjkc2020 17/02/2020 TripAdvisor review

I have stayed at the Movenpick Hotel Lausanne before so my choice this time was easy. This is an excellent hotel in every, very pleasant helpful staff, lovely room with all amenities and very good restaurant, My only complaint is that I couldn’t stay longer so I look forward to my next stay!

Dear bjkc2020, First of all, a big thank you for having shared your full satisfaction, I understand your complain and do apology but I am definitely sure that we will be able to welcome you soon longer :). Best regards, Franck Seguin General Manager

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