Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.3/5 1,797 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Ave. de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,797 reviews

TripAdvisor Rating  4.0/5  1,666 reviews

Certificate of excellence 2023

Good hotel

TripAdvisor rating 4.0/5

35aminr Business - TripAdvisor review

The hotel location is good just next to the lake geneva and 2 mins walk to metro station to get access to the old town! Rooms are good in size as compared to other 4-star hotels in Switzeland! I had my room in 1st floor which had the view of the Gum😄! Staffs are friendly and nice! Breakfast was really good!

very good service

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very good experience. The reception George is very nice and help with us patiently. Big thanks to him!

Dear Valued Guest, Thanks a lot for sharing your positive review regarding your recent stay at the Mövenpick Hotel Lausanne. It is a pleasure to read you enjoyed your overall experience with us. Thank you also for highlighting the helpful service provided by our receptionist George. I will be happy to share him and the rest of the team your feedback, and I am convinced your kind words will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury General Manager

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel staff is greatly located, very conveniente for attending IMD programs. Staff very kind and helpful. Only opportunity for improvement is the bathroom facilities, with an old bathtub and slow draining system that made water fill up during shower. Also great breakfast!

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Mövenpick Hotel Lausanne. It is a great pleasure to receive your compliments regarding our convenient location, great breakfast and team members' helpfulness. I am sure that this feedback will serve as an encouragement to all the team, as we strive to continuously improve the quality of our services. Also, thank you for mentioning your suggestion for improving the bathroom facilities, as well as the draining issue encountered in the room. I will share your feedback to the relevant department to find corrective measures and avoid this matter to occur again. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Franck Fleury, General Manager

Needs refurbishment

Customer review rating 2.0/5

André Business - Confirmed reviews ALL

Bathroom with mold Not very clean Didn't refill the water or bathroom supplies

Dear André, Thank you for taking the time to tell us about your recent stay at the Mövenpick Hotel Lausanne. I am sorry that your experience regarding the bathroom condition and amenities in the room did not meet your expectations. Please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that your comment will be forwarded to the relevant departments so we could consider some improvement plans to address the issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Perfect location

Customer review rating 5.0/5

M-c P. Friends - Confirmed reviews ALL

It was a pleasure staying with you. Great location, great room, very helpful, friendly staff. The bar tender who made our cocktails (unfortunately I can't remember his name) made the best Mojito I had in a long time. Same goes for my friend's cocktail. Will definitely recommend.

Dear M-C P., Thank you very much for taking the time to share your positive review regarding your recent experience at the Mövenpick Hotel Lausanne. I am delighted to read you enjoyed your stay with us, and that you particularly appreciated the room condition and team's friendliness. Thank you also for highlighting our bartender's skills for cocktails. I will definitely share your comments with the team members, and I am convinced that your kind words will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. We are looking forward to welcoming you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury, General Manager

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Other web-users rate our hotel

  • 580 reviews 9.2/10 Location
  • 889 reviews 7.3/10 Room
  • 817 reviews 7.1/10 Service
  • 24 reviews 4.8/10 WiFi
  • 357 reviews 8.5/10 Breakfast
  • 234 reviews 6.1/10 Cleanliness
  • 145 reviews 4/10 Value

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