Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.4/5 1,999 reviews

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Avenue de Rhodanie 4, Lausanne, 1007 LAUSANNE, Switzerland

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 10 modular conference rooms with catering service

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOVENPICK RESTAURANT

Movenpick Restaurant has a range of dining experiences with fresh, seasonal specialties. Enjoy innovative brasserie-style creations in our warm interior space or on the terrace with a view of Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,999 reviews

TripAdvisor Rating  4.0/5  1,710 reviews

Certificate of excellence 2024

Customer review rating 0.5/5

Matt R. Business - Confirmed reviews ALL

This hotel wanted to charge me CHF 600 to use an empty meeting room for 1-hour. Absolutely clueless and out of touch.

Dear Matt R., Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne. I am truly sorry if your overall experience got negatively impacted by the rate of our meeting room during your stay. Please be aware that the pricing depends on the availability and meeting activity. Due to the short notice of your request, we regret that we were not able to accommodate it in a way that fully met your expectations. For any future stays, we encourage you to inform our team in advance so that we could arrange the meeting room setup and team to better meet your needs. Besides this aspect, we truly hope you appreciated your stay in Lausanne. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Nice hotel and Location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I have been there several times and the quality of service is always granted Small issue with the booking, but quickly solved

Dear Valued Guest, Thank you very much for taking the time to share your positive review regarding your recent visit at the Mövenpick Hotel Lausanne. It is a real pleasure to read that our convenient location, and the team members' professionalism and quality of service provided positively impacted your overall experience with us. I will be happy to share your comments to the entire team, as I am sure everyone will be motivated to read your kind words. We are looking forward to welcoming you again soon, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Great location and services

Customer review rating 4.5/5

Martín Friends - Confirmed reviews ALL

Always great staying a Mövenpick Lausanne, feeling “home”

Dear Martin, Thank you very much for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is such a pleasure to read that our ideal location and quality of services positively impacted your overall experience with us, and always make you feel at home. I will be happy to share your comments to the entire team, as I am sure everyone will be motivated to read your kind words. Thank you again for your loyalty, we are looking forward to welcoming you again soon, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good customer service at the restaurant by Anthony

Dear Valued Guest, Thank you very much for taking the time to share your positive review regarding your recent visit at the Mövenpick Hotel Lausanne. I am delighted to read that Anthony's service at the restaurant positively impacted your overall satisfaction. I will be happy to share your comments with him and the entire team, as I am sure everyone will be motivated to read your kind words. We are looking forward to welcoming you again soon, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Good location, but outdated building

Customer review rating 3.0/5

Pieter Business - Confirmed reviews ALL

Staff was friendly and location was good. Building was, however, outdated. As a result, the room was always too hot (given centralized HVAC system) and limited facilities (outdated gym & wellness). Breakfast was always the same. Check-out took very long. Windows are also not very isolated (you can easily hear the noise from the street).

Dear Pieter, Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne. It is a pleasure to read you appreciated our ideal location and team members' friendliness. However, I am truly sorry if some other aspects of your stay such as the room temperature and isolation, checkout speed, and the breakfast variety negatively impacted your overall experience. I understand it did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that I have already shared your comments to the relevant departments, and that we will implement the corrective measures to improve these aspects. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 797 reviews 9.4/10 Location
  • 1,144 reviews 7.3/10 Room
  • 1,058 reviews 8.5/10 Service
  • 19 reviews 5.4/10 WiFi
  • 474 reviews 8.5/10 Breakfast
  • 313 reviews 6.3/10 Cleanliness
  • 239 reviews 6.3/10 Vibe
  • 5 reviews 3.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.