Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.4/5 2,036 reviews

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Avenue de Rhodanie 4, Lausanne, 1007 LAUSANNE, Switzerland

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 10 modular conference rooms with catering service

Our accommodation(s)

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Hotel location

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOVENPICK RESTAURANT

Movenpick Restaurant has a range of dining experiences with fresh, seasonal specialties. Enjoy innovative brasserie-style creations in our warm interior space or on the terrace with a view of Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,036 reviews

TripAdvisor Rating  4.1/5  1,714 reviews

Certificate of excellence 2024

Great stay. great quality.

Customer review rating 4.5/5

Gustav Business - Confirmed reviews ALL

Dear Gustav, Thank you very much for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is a real pleasure to read that our ideal location positively impacted your experience with us. Thank you also for highlighting the team members\' helpfulness and friendliness, I will be more than happy to share your compliments with the entire team, and I am sure everyone will be motivated to read your kind words. We are looking forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Well located with view on the lake

Customer review rating 4.5/5

B. Solo - Confirmed reviews ALL

Dear B., Thank you very much for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is a real pleasure to read that our ideal location close to the lake, as well our team members\' friendliness and customer service positively impacted your experience with us. We are looking forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Nice Stay

Customer review rating 4.5/5

Vineet V. Business - Confirmed reviews ALL

Dear Vineet V., Thank you very much for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is a real pleasure to read you had a pleasant stay with us. We are looking forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Wrong invoice

Customer review rating 3.0/5

Nelly D. Business - Confirmed reviews ALL

Dear Nelly D., Thank you for taking the time to share your feedback about your recent stay at the Mövenpick Hotel Lausanne. I sincerely apologize if some aspects of your experience, such as the issues you encountered with the billing and delay of receiving your invoice negatively impacted your overall experience. Please rest assured that I have already forwarded your comments to the relevant department so we can strengthen our trainings to prevent similar issues in the future. After reviewing our records, I would like to clarify that the difference in the charged amount corresponds to a standard pre-authorization taken upon check-in to cover any potential incidental charges during your stay. This amount is not a final charge and has already been released following your checkout on April 11th. Please note that, depending on your bank, it may take a few business days for the funds to be reflected back on your account. If you have not seen the refund appear yet, we kindly recommend reaching out to your bank directly, as they can provide the most up-to-date information regarding the transaction status. Should you need any further assistance, please do not hesitate to contact us. We hope to have the opportunity to welcome you again and provide you with a seamless experience in the future. Sincerely, Franck Fleury, General Manager

Just to sleep (not well)

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear Laure K., Thank you for taking the time to share your feedback about your recent stay at the Mövenpick Hotel Lausanne. I sincerely apologize if some aspects of your experience, such as the room assignment, cleanliness, and overall condition of the room, did not meet your expectations. I understand how this negatively affected your overall experience, and I would like to offer my sincerest apologies. Please rest assured that I have already forwarded your comments to the appropriate departments, and we will pay closer attention to room assignments in the future to prevent this from happening again. For your next stay with us, we will ensure that a more suitable room is assigned to you. Should you need any assistance, please feel free to contact our team, and they will be more than happy to accommodate any requests to make your stay more comfortable. At Mövenpick, we are committed to providing an exceptional service experience for every guest, and your feedback is extremely valuable to us. We truly appreciate you sharing your concerns, and we hope to have the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

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Other web-users rate our hotel

  • 797 reviews 9.3/10 Location
  • 1,149 reviews 7.5/10 Room
  • 1,106 reviews 8.3/10 Service
  • 16 reviews 6.9/10 WiFi
  • 466 reviews 8.7/10 Breakfast
  • 314 reviews 7/10 Cleanliness
  • 255 reviews 6.6/10 Vibe
  • 5 reviews 3.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.