Mövenpick Lausanne

Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.3/5 1,496 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,496 reviews

TripAdvisor Rating  4.0/5  1,635 reviews

Customer review rating 4.5/5

Christophe Business - Confirmed reviews ALL

Nice upgrade

Nice hotel - spoiled by noisy party, disinterested staff.

Customer review rating 1.5/5

Gavin Couples - Confirmed reviews ALL

Location is good, room clean and well maintained. However when we were arrived, there was a large party going on - spilling out of the party rooms and bar, filling reception. This was not a good omen. Once we thought our way through the crowds to get to the elevators, we made it to our room. Unfortunately, the loud music from the party rumbled through the hotel, and unable to sleep we finally lost our patience at 1am, and rang reception. Thankfully they turned the music off shortly afterwards. However, no apology. ? When I was asked at checkout "was everything ok?" - I mentioned the disturbance. I was informed by the person checking out that he did not know anything about it - again no real sign of caring. I decided it was not worth following up any further - will just try to avoid Accor in the future (was my first stay at a Mövenpick)..

Member benefits ignored and special pre-check-in was ultimately slower than the normal process

Customer review rating 2.0/5

Marcel Business - Confirmed reviews ALL

No Platinum member benefits received, friendliness of reception teams at low level and very slow

Beautiful lake view

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Comfortable stay with a good breakfast selection.

A new benchmark in worst check-out ever

Customer review rating 2.0/5

Georgios A. Business - Confirmed reviews ALL

Superior room with lake view was spacious and had a great area for office use and comfortable lounge chair. Superb breakfast! Great hotel bar and welcoming drink / pinot noir wine. Unfortunately sleep comfort which is the most important factor was bad. Worn-out bumpy mattress worst than the IBIS sleep-easy concept with memory-foam overtop, just two thin pillows (even the extra one in the closet was bad), just a thin single duvet for a queen seize bed. Cheapy service... amenity kit with two ear cotton buds available when checked-in and never ever replenished, toiletries in a single bottle for everything, body, hair, hand wash ...perhaps suitable also for dishwashing and car cleaning. Last but not least 35 minutes for check-out was my new record for most inefficient service ever. Pedro was polite ... supposedly doing whatever he good ...BUT they couldn't print the invoice, couldn't give receipt for my cash payment of tax. Both him and his colleague were blaming the "system" and a language error code. Finally, after calling their manager they re-created a fake invoice (pro-forma copy) which is not a valid document for business claim purposes and even that had errors. I am a GOLD Accorhotels customer and it has been the worst check-out experience ever. I lost time, lost my train to Geneva and my prepaid ticket to Annecy... they lost a loyal customer ... as if they care at all.

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Other web-users rate our hotel

  • 453 reviews 9.1/10 Location
  • 707 reviews 7.4/10 Room
  • 694 reviews 6.6/10 Service
  • 15 reviews 3.7/10 WiFi
  • 297 reviews 8.3/10 Breakfast
  • 197 reviews 6.5/10 Cleanliness
  • 143 reviews 3.5/10 Value
  • 54 reviews 4.8/10 Bar

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