ibis Lausanne Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 929 reviews

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Description

Hotel extras

  • Located 5 minutes from the SBB train station by public transport

  • 90% of rooms renovated in 2024

  • Private car park (supplement)

  • Multilingual team

  • Snacking & bar 24 hours a day

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Lausanne Centre

20 rue du Maupas
1004 LAUSANNE
Switzerland

GPS:46.524906, 6.625957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS LAUSANNE CENTRE

In the heart of Lausanne, discover our beer bar where the offers change throughout the day. Enjoy a delicious morning coffee, and in the evening be surprised by the beers carefully selected by Charlie.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  929 reviews

TripAdvisor Rating  3.9/5  1,471 reviews

A Disappointing and Unpleasant Stay at Ibis Hotel Lausanne (February 17-21, 2025)

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences you encountered during your visit, as it is our goal to provide a comfortable and enjoyable experience for all our guests. I am particularly concerned to hear about the condition of your room and the absence of essential amenities, as well as the interactions you had with our team. We strive to maintain high standards of cleanliness and professionalism, and it is clear we fell short in this instance. I appreciate your understanding regarding the booking situation and I regret that our response did not meet your expectations. Please be assured that your comments regarding our service will be addressed with the relevant team members as we take guest feedback seriously. We aim to ensure that all guests are treated with respect and courtesy. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back under better circumstances.

Super friendly receptionists , well situated and perfect room

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our reception team, location, and accommodations. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the future. Maxime GUILLEMER Directeur Général | General Manager

Great hotel, great location

Customer review rating 5.0/5

Ebelle Families - Confirmed reviews ALL

Dear EBelle, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated our central location, spacious rooms, and complimentary travel pass. We look forward to welcoming you again in the future. Maxime GUILLEMER Directeur Général | General Manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding our location and services. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back soon. Best regards, Maxime GUILLEMER Directeur Général | General Manager

Great value for money!

Customer review rating 5.0/5

Andrea S. Couples - Confirmed reviews ALL

Dear Andrea S., Thank you for your kind words regarding our location, breakfast, and staff. We are thrilled to hear you enjoyed your stay with us and appreciated the value we aim to provide. Best regards, Maxime GUILLEMER Directeur Général | General Manager

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Other web-users rate our hotel

  • 970 reviews 9.1/10 Location
  • 1,166 reviews 6.5/10 Room
  • 1,035 reviews 8.9/10 Service
  • 33 reviews 6.7/10 WiFi
  • 472 reviews 7.7/10 Breakfast
  • 409 reviews 8.1/10 Cleanliness
  • 96 reviews 4.9/10 Food

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