ibis Lausanne Centre Hotel 2 stars

Customer review rating 4.4/5 5,643 reviews

ibis Lausanne Centre
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+ 17 Services
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Room 1

Number of guests
Children's age

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 2 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lausanne Centre

20 rue du Maupas
1004
lausanne
switzerland

Tel: +41213400707

Fax: (+41)21/3400717

Check-in from 12h00

Check out up to 12h00

  • BUS :  3 ST-ROCH

  • By plane

    GENEVE COINTRIN At 59.8km / 37.16 miles

  • By train

    GARE CFF At 1km / 0.62 miles

GPS :46.524906, 6.625957

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed measuring 63 x 79 inches (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with twin beds measuring 31.5 x 79 inches (80 x 200 cm)

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed (63 x 79"/160 x 200 cm) + 1 single bed (35" x 79"/90 x 200 cm)

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS LAUSANNE CENTRE

Non contractual photo

24 HOURS

Our guest reviews for
ibis Lausanne Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,643 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,394 reviews

Good location

Customer review rating 4.4/5

Akmal F. Business - 08/10/2020 Confirmed reviews ALL

Quick/easy checkin/out Comfortable room Friendly staff

Ni satisfait ni insatisfait

Customer review rating 4.4/5

R. V. Solo - 23/09/2020 Confirmed reviews ALL

Everything was ok but the internet signal was not that good and there was not frigo at my room and the cable conexión was too far away from the bed, i had to stand up all the time to check my messages, for the price that i paid would be nice if you can change that

well located, good stay, recommanded for business travels

Customer review rating 4.4/5

Patrick S. Business - 20/09/2020 Confirmed reviews ALL

I could spontaneously book a room in 4th floor card was once malfunctioning, because i was wearing it together with my smartphone: Then you have to recharge it at the reception. Then it worked. I have received a water boiler when i requested one. Awesome!!! Thanks so much!

top

Customer review rating 4.4/5

Annamaria D. Families - 18/09/2020 Confirmed reviews ALL

10 e lode

..

Customer review rating 4.4/5

Ali Couples - 12/09/2020 Confirmed reviews ALL

It was too small for 2 people and the tv not working + bad air conditioner + no trash in the room no fridge.

Stuff was very friendly and the location is great

Customer review rating 4.4/5

Thomas S. Couples - 04/09/2020 Confirmed reviews ALL

The stuff did a great job. Rooms are very clean and the breakfast offers great coffee. What else you need more?

Dear Mr Stitnimann, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Disappointed

Customer review rating 4.4/5

Jean-philippe P. Business - 01/09/2020 Confirmed reviews ALL

Booked through our company travel agent. Use to have my All credentials (I am silver). Told it does not work anymore. Asked for a specific invoice, did not get it. Had to provide aganin all the information. The Novotel Bussigny has all the data.

Customer review rating 4.4/5

R. Solo - 31/08/2020 Confirmed reviews ALL

Alles ok

Well located and friendly staff

Customer review rating 4.4/5

Chuck Couples - 23/08/2020 Confirmed reviews ALL

I walked in the wrong direction for the reception but without asking friendly staff from the catering helped me! The shower door couldn't close fully unfortunately.

Room allocation

TripAdvisor rating 4.0/5

Roam303341 18/08/2020 TripAdvisor review

The room allocated for the first night was a one bedroom with only one duvet. Not normal at all when the booking was confirmed for 2 people. Team was nice following day in offering some drinks but it is not normal.

Great location, lovely staff, basic but clean room, comfy bed.

Customer review rating 4.4/5

Kerry Solo - 17/08/2020 Confirmed reviews ALL

Really good thank you. Only thing was on 2 nights very strong garlic and spice smells were in the room - i assume from vents. This was unpleasant. It would also be nice to open the window but i know they are shut for soundproofing. I am booked to stay with you again in September! Please do not publish my review. Thank you.

Well located and very nice employees at the bar/reception

Customer review rating 4.4/5

H. S. Business - 14/08/2020 Confirmed reviews ALL

I want to come back. Good quality to price ratio, good location, very very very nice employees making the stay comfortable.

Good staff, but hotel is tired

Customer review rating 4.4/5

Mark R. Families - 11/08/2020 Confirmed reviews ALL

A 2 night stay with the family as part of a trip to a France and Switzerland. Staff were helpful in reception and arrangements for covid-19 we’re clear and effective. But this is a tired hotel and parking is very limited and awkward to access if you have a larger car.

Clean, modern hotel

TripAdvisor rating 4.0/5

wommy 05/08/2020 TripAdvisor review

Excellent location in the centre of Lausanne, close to transport and shops, clean modern rooms, good staff, great value for money, the car park is an added bonus in a city, the hotel was busy but all very safe, we would stay here again.

Good location

Customer review rating 4.4/5

Thomas G. Couples - 01/08/2020 Confirmed reviews ALL

Breakfast was good but the breakfast experience was impacted negatively by covid. Long waiting queue every morning. Personal were very friendly. Unfortunately we had a room with windows that could not be openend and the shower was designed for invalid people so that I could not stand straight during shower. We stayed for 5 night and would have expected a better treatment as Accor Club Member. Nobody has asked us whether we want to change the room. A bit disappointing.

Dear THOMAS G., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good location and nice vibe, shame about the parking situation

Customer review rating 4.4/5

Tom S. Solo - 28/07/2020 Confirmed reviews ALL

A nice modern hotel with well air-conditioned and quiet rooms. Staff are helpful and cheerful, the lobby area is a nice place to have drinks and snacks. There is a great selection of drinks for consumption in the room or bar/reception area. Very good WiFi. My issue is with the parking, I requested a parking space but the car park was full on my arrival (1730). You only find out that the parking is full once you've driven down the ramp, it's a tricky reverse onto a busy street with lots of pedestrians to get out again (perhaps a better-placed warning sign would be useful ?). No public car parks within 10 minutes walk, there is a clinic car park 5 minutes away but this is officially only for patients or people visiting the clinic. Paid street parking can be found, but it's maximum 2 hour stay between 08…. The area is safe to park in at least.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry you were not able to park your car in our parking. Indeed we do not take reservations for the parking, however, we have an agreement with another parking close by, where our clients have a special rate. For the next stay, if our parking is full, do not hesitate to come to the reception so we can provide you with a solution. We hope to welcome you back to our hotel very soon! Sincerely, Reception Team Hôtel ibis Lausanne Centre

Excellent staff

Customer review rating 4.4/5

Karan Couples - 14/07/2020 Confirmed reviews ALL

My girlfriend and I stayed for 2 nights in the Lausanne central hotel. I can’t articulate how friendly the staff were at the hotel. Examples of this include tourism suggestions and allowing us to store baggage after checkout. I wish I remembered the name of the staff that worked here over our stay to thank them specifically. The rooms were extremely clean, the breakfast excellent and location handy. Look forward to staying again

Dear KARAN D., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good value for money

Customer review rating 4.4/5

Plantevin Business - 11/07/2020 Confirmed reviews ALL

My usual trip. Arrive at the railway station. Stay at the IBIS. take the LEB to work.

Dear PLANTEVIN J., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

optimal location

Customer review rating 4.4/5

Anonymous Solo - 09/07/2020 Confirmed reviews ALL

Only a few minutes from the railway station in Lausanne away and still in the middle of the center. A perfect stay for one night, before I started my next journey. Beside the Corona-situation they organised a prove and secure concept. I was happy with my stay in Lausanne and would recommend it.

Dear NATALIE S., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

centrally located, close by bus and dinner options

Customer review rating 4.4/5

Yasmin K. Business - 05/07/2020 Confirmed reviews ALL

Great, slept well and room was very quiet - clean and breat

Dear K. A., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

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