ibis Lausanne Centre Hotel 2 stars

Customer review rating 4.4/5 5,400 reviews

ibis Lausanne Centre
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+ 17 Services
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Room 1

Number of guests
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 2 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lausanne Centre

20 rue du Maupas
1004
lausanne
switzerland

Tel: +41213400707

Fax: (+41)21/3400717

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :  3 ST-ROCH

  • By plane

    GENEVE COINTRIN At 59.8km / 37.16 miles

  • By train

    GARE CFF At 1km / 0.62 miles

GPS :46.524906, 6.625957

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed measuring 63 x 79 inches (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with twin beds measuring 31.5 x 79 inches (80 x 200 cm)

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed (63 x 79"/160 x 200 cm) + 1 single bed (35" x 79"/90 x 200 cm)

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS LAUSANNE CENTRE

Non contractual photo

24 HOURS

Our guest reviews for
ibis Lausanne Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,400 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,375 reviews

Excellent facilities, and even better staff

Customer review rating 4.4/5

Australian B. Business - 16/03/2020 Confirmed reviews ALL

The hotel provided everything I needed for a business stay of 10 days. The rooms are simple, but a good size and very quiet. The central location is convenient for shopping and public transport. But the real highlight of the stay were the staff, every one of whom was friendly, attentive, helpful, and kind. At least three separate members of staff went well beyond my expectations during my stay, and their thoughtfulness and ability to help me made my stay feel quite exceptional. I have been staying in this hotel every year for over a decade now and it consistently gets better and better. Outstanding!

Dear DAMIAN C., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Well Located

Customer review rating 4.4/5

Thomas C. Business - 10/03/2020 Confirmed reviews ALL

Hotel ok but far too expensive. Breakfast was poor for the price.

Dear THOMAS C., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Very Friendly

Customer review rating 4.4/5

B N. Couples - 07/03/2020 Confirmed reviews ALL

An ideal place to stay in Lausanne with very friendly staff willing to help in every way.

Dear BARBARA N., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Ideal for bed and breakfast stopover

Customer review rating 4.4/5

David Solo - 03/03/2020 Confirmed reviews ALL

Reception friendly and efficient, room and bed comfortable, breakfast good.

Dear DAVID P., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Very comfortable, as always

Customer review rating 4.4/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Regular visitor. Good welcome and good value practical room. Appreciated kettle.

Dear ROBERT N., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

Mike Solo - 26/02/2020 Confirmed reviews ALL

everything as expected from ibis brand

Dear Michael J., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

good location, nice facilities

Customer review rating 4.4/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

2 night stay for business

Dear REUVEN L., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good location for me going to Cheseaux for work

Customer review rating 4.4/5

Djk Business - 13/02/2020 Confirmed reviews ALL

Effective hotel, a bit crammed in the breakfast area. Pricewise similar to e.g. more fancy hotels. The rooms are spacy, but not very modest interior, no pictures on the walls, etc.

Dear DAG JOHN MR K., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Always good - but never perfect

Customer review rating 4.4/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Overall good as usual... but this time the door keys didn`t work two times, and my room has also been given to another person, who entered my room...

Dear PETER H., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let us know during your next stay if there is something we can do to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Average business hotel

Customer review rating 4.4/5

Vu Business - 07/02/2020 Confirmed reviews ALL

The location is great, right in the middle of Lausanne. I absolutely don't understand ibis' choice of not having a reception desk in their hotels though. This is not only a problem in the Lausanne one but was equally annoying there: the sole purpose of a hotel is to *welcome* guests, one should simply not have to roam around the entire ground floor to figure out where one can check in, and do it on the hotel bar or, worse, in the middle of the entrance corridor. What ibis provides both in term of service quality and amenities is far below what other hotels within the same price range do. The room could hardly be more basic and contain pretty much nothing except a bed and a bathroom. Apart from ibis ones, I have never seen business hotels that do not have by default an iron/ironing board and a tea kettle in the room. Here, tea will be 3chf at the bar downstairs, served in a paper cup. I would not come here on my own money.

Dear VIRGINIE U., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Comfortable Stay at Ibis Lausanne Centre

Customer review rating 4.4/5

Rolyirl Business - 04/02/2020 Confirmed reviews ALL

I had a short but comfortable stay at the Ibis Lausanne Centre. The room was comfortable but a little dated. The bed was comfortable and the pillows too. I had a good sleep and the free transport pass was a nice bonus.

Dear RONAN L., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Enjoyable stay

Customer review rating 4.4/5

Ranjan R. Business - 04/02/2020 Confirmed reviews ALL

Very friendly staff. Good breakfast buffet ( especially the waffle maker!), food otherwise reasonable. Clean room and bathroom.

Dear RANJAN R., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good stay.

Customer review rating 4.4/5

Achim Business - 04/02/2020 Confirmed reviews ALL

Very friendly and helpful personnel. The rooms were clean and the bathroom in a great condition. A really nice bonus was that a ticket for the local public transport was included.

Dear Eric joachim L., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good stay

Customer review rating 4.4/5

Francis Families - 03/02/2020 Confirmed reviews ALL

Room was good BUT over heated and with no real way to cool it down. New information environment is Ok BUT needs some information cues in advance. A simple sign saying: "Ask anyone for help" would have eased confusion.

Dear BARBARA N., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

Sebastien Business - 31/01/2020 Confirmed reviews ALL

Good as expected.

Dear Sebastien, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

average stay

Customer review rating 4.4/5

Ronald L. Business - 28/01/2020 Confirmed reviews ALL

nice room, clean, nice bathroom, clean (showerhead needs replacement). No Coffeemaker in room - which I expect from a business hotel. Not sure I would go back there.

Dear RONALD L., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good welcome, practical and good value

Customer review rating 4.4/5

Anonymous Business - 24/01/2020 Confirmed reviews ALL

Good welcome, practical and good value

Dear ROBERT N., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Dissapointing

Customer review rating 4.4/5

Nicolas Business - 19/01/2020 Confirmed reviews ALL

The room was small, depressing, with no AC plugs close to the bed, broken shower...

Dear Nicolas RUPRECHT CORDOBA, Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Great location, friendly staff

Customer review rating 4.4/5

John Couples - 09/01/2020 Confirmed reviews ALL

Pleasant room, close to all local attractions

Dear John ronald T., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

One night stay

Customer review rating 4.4/5

Claire Friends - 07/01/2020 Confirmed reviews ALL

Check in was easy and the staff nice and available.

Dear Maria chiara F., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
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