Novotel Lausanne Bussigny Hotel 4 stars

TripAdvisor rating 4.0/5 1,085 reviews
Novotel Lausanne Bussigny
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Room 1

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Children's age

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Hotel extras

  • Fitness room, sauna and a natural swimming pool

  • Bright bar and restaurant serving international cuisine

  • Six meeting rooms for your business seminars

  • 15 minutes from the city center and 10 minutes from Lake Geneva

  • Free car park for electric vehicles

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging unitsPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Indoor tennis court (Nearby)
  • Outdoor sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine
BUSSIGNY
1030
lausanne
switzerland

Tel: +41217035959

Fax: (+41)21/7022902

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   17 Cocagne

  • By plane

    GENEVA COINTRIN At 60km / 37.5 miles

  • By plane

    LYON ST EXUPERY At 200km / 124.29 miles

  • By plane

    ZURICH KLOTEN At 225km / 139.81 miles

  • By helicopter

    BLECHERETTE LAUSANNE At 6km / 3.73 miles

  • By car

    LAUSANNE CRISSIER At 0.8km / 0.5 miles

  • By train

    BUSSIGNY At 1km / 0.62 miles

  • By train

    LAUSANNE At 7km / 4.38 miles

GPS :46.555786, 6.561086

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Business room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Family Room with 1 double bed + 1 sofa bed

  • Max. number of persons: 4
  • Area: From 23
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with one queen-size bed and balcony

  • Max. number of persons: 2
  • Area: From 23
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Nicolas & Joao: Rock N'Room / Executive Business room

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

L'OXYGÈNE RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Simple and delicious cuisine - healthy and balanced. We cater for every taste, around the clock. Escape your everyday life and take some time to relax in the restaurant, in the bar, on the terrace or in your room.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

The bar in the hotel's courtyard is the place to be, with contemporary white furniture, changing lighting, lounge music and cozy atmosphere. The bar offers a specially designed menu and snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 180

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 135 people

Find out more

Our guest reviews for
Novotel Lausanne Bussigny

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,373 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,085 reviews

Kindly and friendly staff for Family w/ Children

Customer review rating 4.3/5

Sugimon Families - 12/11/2019 Confirmed reviews ALL

It was very nice for Family w/ Children as usual, we like to stay Accor group Hotel. One unfortunate point is that very busy situation around Reception area due to big group, it was difficult to path this area due to many luggage and people who are waiting others. I think Hotel Staff should ask them to stay one dedicate space because they didn't care us and another Family. this mean is that they didn't apologize and help us even though they are blocking situation... In addition, we recognized they drop Food, plastic and paper garbage in the Floor around their desk. I can understand that is part of Culture different, but we were not so happy and comfort w/ these dirty situations. I don't know Hotel Policy against these Customer and situations, but I think should be cleaned by these Customer or Hotel staff accordingly and immediately. At least we Japanese felt uncomfortable situation, really bad surprise.

Dear Yoshiaki S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as good as usual

Customer review rating 4.3/5

Sebastian K. Business - 09/11/2019 Confirmed reviews ALL

I am staying at the Novotel Bussigny for more than 10 years frequently. It is getting more and more complicated: - I need to register the WiFi each time and I think you change the modus every year... as a frequent guest it makes sense just to register once for laptop and phone! The main reason I come is because its convenient! - I like your preference for Tesla. But I do not have a Tesla and I do not intend to guy one! - You do not have sufficient parking space anymore in general but in particular because of this Tesla non-sense and also because you block other spaces: The main reason I come is because its convenient! - You put a Skidata gates now at entry (which is good because I work for Kudelski who own Skidata). But why? You seriously think someone stays on your parking not staying at your hotel? Its another thing not very convinient to make sure not to forget the parking ticket etc! - Your checkin got 10x worse over last years and not having a proper reception is maybe cool but not very efficient! Also sometime I wait 5+ minutes before someone realises that there is someone... you are not a cheap low value internet hotel, so I would expect that someone is at reception until e.g. midnight

All ok

Customer review rating 4.3/5

Greg Couples - 04/11/2019 Confirmed reviews ALL

Special Thanks to Ms Pauline for best and fastest checkout procedure ever experienced in Accor hotels. Regardless of payment with points and two different cards + invoice printout, it took no more than 5 minutes.

Dear GRZEGORZ U., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory room, nice dinner, breakfast was a letdown and despite telling them three times, they still think I am a Mr...

Customer review rating 4.3/5

Km Business - 04/11/2019 Confirmed reviews ALL

I stay at the Bussigny Novotel for work purposes as its convenient to my office. The hotel is clean, the rooms are functional and satisfactory and some of the processes are becoming easier for check in/out etc. For me, the real letdown is the breakfast, not a lot of healthy choices, and they have those horrible freeze dried eggs, so basically its a scrambled egg soup type of thing. Otherwise the upside is that the staff are friendly, there is a free drink on arrival (beer, water, juice etc) which is nice.

Dear KARA M., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Very friendly staff

Customer review rating 4.3/5

Lisa Families - 02/11/2019 Confirmed reviews ALL

Overall, we had a good stay. We came at the end of October and had warm weather and unfortunately there was no air conditioning available in the rooms so we opened our window wide at night but we were facing the back area where people step outside to smoke so that was discouraging especially since we have kids that we try to keep away from the smoke. We stayed for 6 days and the breakfast was quite bland to begin with. I wish there was an omelette station or more options. We never once had a problem with the staff. They were great! The little kids area in the main lobby was so nice.

Dear Lisa jean S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Favorite hotel in the area

TripAdvisor rating 4.0/5

mark_id Couples - 01/11/2019 TripAdvisor review

This is my favorite place to stay when in the area, great location, service etc, etc However on this stay to my surprise I was very disappointed with the service of the restaurant for breakfast, I paid with the 5 day reservation for breakfast and on the only day we went for breakfast asked for 2 fried eggs instead of boiled or scrambled and was told I would have to pay an additional 20 Swiss Francs as they were not part of the buffet, I said I would pay if no other choice and Yoan brought them with a bill for 10 Swiss Francs, not the amount but the principle. Very sad especially as all other aspects were as good as over years when visited.

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM

Business stay one night + TESLA charging

Customer review rating 4.3/5

Jf L. Business - 31/10/2019 Confirmed reviews ALL

Simple and meet the target

Dear Mr.L., Thank you for your great feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards, J.Constantin

Quite sufficient quality

Customer review rating 4.3/5

A. Business - 30/10/2019 Confirmed reviews ALL

Not really in good shape, bad cleaning, really unconfortable bed.

Dear Mr.V., Thank you for your feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards, J.Constantin

nice, clean rooms, pleasant service, good parking

Customer review rating 4.3/5

Guido W. S. Couples - 28/10/2019 Confirmed reviews ALL

We always stay in the Novotel when we come to Lausanne. Very nice location, nice Hotel good service

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Nice room and hotel, need the extra ouch to be better

Customer review rating 4.3/5

Oren Families - 23/10/2019 Confirmed reviews ALL

Overall we had a good experience. The room was big enough and parking was close to the room. The extra water bottle was nice too. What we think should have been improved was the air-condition not working (just blowing wind), even after asking for maintenance to fix it, it did not work. The fridge was not cooling at all and out of 3 nights, in 1 we did not get enough towels (after calling reception, they were supplied quickly).

Dear OREN B., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Great one night stay

Customer review rating 4.3/5

Couple O. F. Couples - 21/10/2019 Confirmed reviews ALL

Very nice facilities and service. We had an executive room at the top floor with the balcony. The room is very nice and well laid out. Very quiet and very enjoyable. The bed is excellent, lots of pillows and very comfortable mattress. The tea/coffee making facilities are great, except there were no cups/mugs for tea. We noticed lots of plastic bags used for rubbish beans. Not sure if this is needed. What is the point of a bin if you have to then use plastic to protect it? The spa facilities are tiny but well equipped, not sure if those are enough when there are more than 3-4 people. Overall, we are very pleased with the stay.

Dear Slav V., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Good Option for Bussigny

Customer review rating 4.3/5

Craig Business - 17/10/2019 Confirmed reviews ALL

The hotel is located 15 minutes walk from Bussigny train station and is also just off the motorway between Geneva airport and Sion. The hotel is therefore the best option for business if you are in that area.

Dear Craig hudson M., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as good as usual

Customer review rating 4.3/5

Anonymous Families - 14/10/2019 Confirmed reviews ALL

I am a club Accor member since 2013. I have stayed at your hotel at least two to three times a year. I have never been given such a bad room (Rm 139) which looks straight into the parked cars. When I returned to the receptionist to require a room in a higher floor with a better view he said he couldn't and moved me to room 138! The housekeeping was also very bad and did not improve until I complained on the last day. It was definitely not up to your usual standards

Dear ABDELSALAM E., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

stay for 12 days

Customer review rating 4.3/5

Leo A. Business - 10/10/2019 Confirmed reviews ALL

nice food, location.

Dear LEOKRISTIANCABIGO a., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Relaxed

Customer review rating 4.3/5

Anonymous Business - 02/10/2019 Confirmed reviews ALL

Relaxed The rowing machine in the gym is broken -1

Dear RALPH J., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rooms needed updating and carpets had an unpleasant smell.

Customer review rating 4.3/5

Adrian Friends - 02/10/2019 Confirmed reviews ALL

It was an overall average experience. Rooms were dated, carpets had an old smell, the lobby was very modern and updated, however it had a strong room deodorant.

Dear ADRIAN Q., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The stay was simply amazing

Customer review rating 4.3/5

Kanishka F. Business - 30/09/2019 Confirmed reviews ALL

The staff was very polite and the stay was fabulous. Just loved the ambience and the surrounding environment.

Dear KANISHKA F., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Anonymous Business - 26/09/2019 Confirmed reviews ALL

Jimmy was extremely helpful, a great employee!

Dear BENNET N., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Outdated rooms - No real cooking anymore - friendly staff

Customer review rating 4.3/5

Frederic Business - 25/09/2019 Confirmed reviews ALL

This hotel is proposing a very different check-in / out experience with removal of the reception desk and process done via smartphone. It is quick efficient but after 3 days I still don't have my bills and I don't know how much I had to pay.... Then ordering food via room service was quickly delivered but obviously assembled and reheated from the service staff not cooked freshly. The room were still teh very old one not updated while the lobby has been refurbished many times. Strange concept to me, I prefer other big brands like Marriott / Hyatt vs Accor.

Dear FREDERIC G., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

To expensive

Customer review rating 4.3/5

Anonymous Business - 23/09/2019 Confirmed reviews ALL

7 Sfr. for a coke at the frontdesk Kiosk, cracy!

Dear Mr. E., Thank you for the review of our hotel! We hope to see you again very soon. Sincerely, J.Constantin
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