Novotel Lausanne Bussigny Hotel 4 stars

Customer review rating 4.3/5 5,477 reviews
Novotel Lausanne Bussigny
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Room 1

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Hotel extras

  • Fitness room, sauna and a natural swimming pool

  • Bright bar and restaurant serving international cuisine

  • Six meeting rooms for your business seminars

  • 15 minutes from the city center and 10 minutes from Lake Geneva

  • Free car park for electric vehicles

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging unitsPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Indoor tennis court (Nearby)
  • Outdoor sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine
BUSSIGNY
1030
lausanne
switzerland

Tel: +41217035959

Fax: (+41)21/7022902

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   17 Cocagne

  • By plane

    GENEVA COINTRIN At 60km / 37.5 miles

  • By plane

    LYON ST EXUPERY At 200km / 124.29 miles

  • By plane

    ZURICH KLOTEN At 225km / 139.81 miles

  • By helicopter

    BLECHERETTE LAUSANNE At 6km / 3.73 miles

  • By car

    LAUSANNE CRISSIER At 0.8km / 0.5 miles

  • By train

    BUSSIGNY At 1km / 0.62 miles

  • By train

    LAUSANNE At 7km / 4.38 miles

GPS :46.555786, 6.561086

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Business room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Family Room with 1 double bed + 1 sofa bed

  • Max. number of persons: 4
  • Area: From 23
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with one queen-size bed and balcony

  • Max. number of persons: 2
  • Area: From 23
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Nicolas & Joao: Rock N'Room / Executive Business room

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

L'OXYGÈNE RESTAURANT

Type of cuisine: International

Simple and delicious cuisine - healthy and balanced. We cater for every taste, around the clock. Escape your everyday life and take some time to relax in the restaurant, in the bar, on the terrace or in your room.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

The bar in the hotel's courtyard is the place to be, with contemporary white furniture, changing lighting, lounge music and cozy atmosphere. The bar offers a specially designed menu and snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 180

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 135 people

Find out more

Our guest reviews for
Novotel Lausanne Bussigny

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,477 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,102 reviews

Ok but more personal approach is needed

Customer review rating 4.3/5

R. X. Families - 19/02/2020 Confirmed reviews ALL

The reason of my title is that I was charged without discussion 2 breakfast per day ie 10 while I had only 5. I was charged for the parking but nobody told me the parking was a paying one. Please change the carpet on 3rd floor which looks very dirty and depressing.

Dear x. GABRIEL PIERRE R., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Top service on my second trip. some missunderstandings

Customer review rating 4.3/5

Wernher Business - 09/02/2020 Confirmed reviews ALL

Your receptionist is excellent ^. issue was with the not-clean get drink offer. i stay three days and used this option on the first day only. but then my room was not cleaned for the hole 3 days. wernher K.

Dear WERNHER K., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My stay in Novotel

Customer review rating 4.3/5

Franco Business - 06/02/2020 Confirmed reviews ALL

Business trip

Dear FRANCO S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Nice Hotel for a business trip outside of Lausanne

Customer review rating 4.3/5

Pascal Business - 31/01/2020 Confirmed reviews ALL

Located outside of Lausanne, the hotel is nice and clean. My room was large, modern and had a view towards the lake. The bill was not correct, and I feel this could have been better handled without two interactions.

Dear Mr. Battendorff, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, J.Constantin

OK

Customer review rating 4.3/5

Thomas Business - 29/01/2020 Confirmed reviews ALL

stayed in the hotel only for a few hours to sleep - didn't eat breakfast or any other meal, didn't use any of the other facilities except my room. Was OK, no more and no less.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, J.Constantin

Fine but with some uncomfortable experience

Customer review rating 4.3/5

Agnieszka Business - 27/01/2020 Confirmed reviews ALL

Good food and comfy bed. Clean. Nice staff. But usage of parking is very inconvenient and should be changed as this is highly inappropriate to force your clients to take a parking card each time taxi comes and goes. You should change your system to more effective one (maybe printed card at the entrance valid for 15 min without payment? ). Additionally I was given WiFi code which expired in evening before my check-out. I wanted to work and I couldn't because of that. You expect more professionalism from hotel like that.

Dear AGNIESZKA D., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you wish to discuss this matter in further details. Sincerely, J.Constantin

A good spot around Lausanne

Customer review rating 4.3/5

Anonymous Business - 02/01/2020 Confirmed reviews ALL

Caring employees (significant progress for a year) Clean room & bathroom Next to highway

Dear JEAN BLAISE P., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Constantin

Good service and welcoming staff

Customer review rating 4.3/5

Anette Families - 29/12/2019 Confirmed reviews ALL

Pos: - Good service! We didn't ask for a baby crib in advance, but we got one five minutes later after checking in. Didn't pay a extra fee for reschedule our stay one day. Super room service! Fast delivery and good food, especially the tortellini. Child friendly hotel. Neg: It should be information about payment for parking in advance.

Dear Mrs F., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Poor reception services

Customer review rating 4.3/5

Catherine A. Families - 28/12/2019 Confirmed reviews ALL

Poor checkin experience, booked a room with bathtub and checked in to a room with shower, had to change rooms (front desk had incorrect information on file). Welcome not very warm, especially as an Accor live limitless member. Checkout was horrible. Not a smile, a thank you. I was told (incorrectly it seems) twice that my points would cover the room cost for the night. The front desk in the morning realized they didn’t and basically tried to blame/fault me for it instead of apologizing for the mistake by the phone booking service (confirmed by front desk upon check-in). Unfriendly and rude front desk staff when I more than doubled the price of the room in room service / breakfast and other amenities. I will not come back to Bussigny-Lausanne. (Room and amenities were ok)

Dear Mrs. A., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Consistently outstanding

Customer review rating 4.3/5

Michael Business - 20/12/2019 Confirmed reviews ALL

I staty here regularly and always find the hotel and service to be a consistently high standard. Just what you need when you are away from home.

Dear Mr.N., Thank you for your feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards, J.Constantin

NOISE

Customer review rating 4.3/5

Jose A. Business - 19/12/2019 Confirmed reviews ALL

They was making holes from the morning until 5 in the evening, I arrive from the airport and I couldn't sleep until 5...

Thank you for your feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards,

Good for sleeping. Away of everything. Expensive. And parking is charged without warning.

TripAdvisor rating 4.0/5

RonyS695 Family - 18/12/2019 TripAdvisor review

Good for 1 night if you are in the way. Expensive for the location. Away of everything. Very expensive restaurant so they abuse you have no choice. Parking is also charged without warning. Take care also not to be charged for the breakfast if you haven’t asked.

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM

My stay in Novotel Lausanne

Customer review rating 4.3/5

Franco Business - 12/12/2019 Confirmed reviews ALL

Standard business trip

Dear FRANCO S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay as usual

Customer review rating 4.3/5

Bert Business - 08/12/2019 Confirmed reviews ALL

quiet hotel, even when fully booked - quiet rooms, everything working fine, food and service in the restaurant very good

Dear UMBERTO A., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kindly and friendly staff for Family w/ Children

Customer review rating 4.3/5

Sugimon Families - 12/11/2019 Confirmed reviews ALL

It was very nice for Family w/ Children as usual, we like to stay Accor group Hotel. One unfortunate point is that very busy situation around Reception area due to big group, it was difficult to path this area due to many luggage and people who are waiting others. I think Hotel Staff should ask them to stay one dedicate space because they didn't care us and another Family. this mean is that they didn't apologize and help us even though they are blocking situation... In addition, we recognized they drop Food, plastic and paper garbage in the Floor around their desk. I can understand that is part of Culture different, but we were not so happy and comfort w/ these dirty situations. I don't know Hotel Policy against these Customer and situations, but I think should be cleaned by these Customer or Hotel staff accordingly and immediately. At least we Japanese felt uncomfortable situation, really bad surprise.

Dear Yoshiaki S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as good as usual

Customer review rating 4.3/5

Sebastian K. Business - 09/11/2019 Confirmed reviews ALL

I am staying at the Novotel Bussigny for more than 10 years frequently. It is getting more and more complicated: - I need to register the WiFi each time and I think you change the modus every year... as a frequent guest it makes sense just to register once for laptop and phone! The main reason I come is because its convenient! - I like your preference for Tesla. But I do not have a Tesla and I do not intend to guy one! - You do not have sufficient parking space anymore in general but in particular because of this Tesla non-sense and also because you block other spaces: The main reason I come is because its convenient! - You put a Skidata gates now at entry (which is good because I work for Kudelski who own Skidata). But why? You seriously think someone stays on your parking not staying at your hotel? Its another thing not very convinient to make sure not to forget the parking ticket etc! - Your checkin got 10x worse over last years and not having a proper reception is maybe cool but not very efficient! Also sometime I wait 5+ minutes before someone realises that there is someone... you are not a cheap low value internet hotel, so I would expect that someone is at reception until e.g. midnight

All ok

Customer review rating 4.3/5

Greg Couples - 04/11/2019 Confirmed reviews ALL

Special Thanks to Ms Pauline for best and fastest checkout procedure ever experienced in Accor hotels. Regardless of payment with points and two different cards + invoice printout, it took no more than 5 minutes.

Dear GRZEGORZ U., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory room, nice dinner, breakfast was a letdown and despite telling them three times, they still think I am a Mr...

Customer review rating 4.3/5

Km Business - 04/11/2019 Confirmed reviews ALL

I stay at the Bussigny Novotel for work purposes as its convenient to my office. The hotel is clean, the rooms are functional and satisfactory and some of the processes are becoming easier for check in/out etc. For me, the real letdown is the breakfast, not a lot of healthy choices, and they have those horrible freeze dried eggs, so basically its a scrambled egg soup type of thing. Otherwise the upside is that the staff are friendly, there is a free drink on arrival (beer, water, juice etc) which is nice.

Dear KARA M., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Very friendly staff

Customer review rating 4.3/5

Lisa Families - 02/11/2019 Confirmed reviews ALL

Overall, we had a good stay. We came at the end of October and had warm weather and unfortunately there was no air conditioning available in the rooms so we opened our window wide at night but we were facing the back area where people step outside to smoke so that was discouraging especially since we have kids that we try to keep away from the smoke. We stayed for 6 days and the breakfast was quite bland to begin with. I wish there was an omelette station or more options. We never once had a problem with the staff. They were great! The little kids area in the main lobby was so nice.

Dear Lisa jean S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Favorite hotel in the area

TripAdvisor rating 4.0/5

mark_id Couples - 01/11/2019 TripAdvisor review

This is my favorite place to stay when in the area, great location, service etc, etc However on this stay to my surprise I was very disappointed with the service of the restaurant for breakfast, I paid with the 5 day reservation for breakfast and on the only day we went for breakfast asked for 2 fried eggs instead of boiled or scrambled and was told I would have to pay an additional 20 Swiss Francs as they were not part of the buffet, I said I would pay if no other choice and Yoan brought them with a bill for 10 Swiss Francs, not the amount but the principle. Very sad especially as all other aspects were as good as over years when visited.

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM
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