Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.4/5 748 reviews

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Novotel Lausanne Bussigny - Image 1
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35 Route de Condemine, BUSSIGNY, 1030 LAUSANNE, Switzerland

Description

Hotel extras

  • Fitness room, sauna. Bar-restaurant, bright design, international cuisine.

  • Natural swimming area closed for the season

  • Ideal accessibility for business and leisure travellers

  • Unique, natural, sustainable setting (Green Key) on the edge of Lausanne

  • A versatile offer including rooms for families and seminars.

Our accommodation(s)

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Telephone
Fax +41 21 702 29 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L OXYGENE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  748 reviews

Customer review rating 2.0/5

Alison G. Families - Confirmed reviews ALL

We were disappointed that we were not offered one of the better rooms from the outset, particularly as we are Accord Gold members. The upgraded room (renovated bathroom - as per the website photos) is much better & we had a nicer view (initial room looked over the cement roof top). Hotel restaurant wasn't open while we were there over the holiday period, only the bar with limited menu and limited operating hours. Given many restaurants close in Switzerland on public holidays, we saw many guests caught out with nothing to eat.

Dear Alison G., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the disappointment you experienced concerning your room allocation. We aim to provide a pleasant experience for all our guests, particularly our loyal Accord Gold members, and we regret that we did not meet your expectations in this regard. Additionally, we understand your concerns about the restaurant's limited service during the holiday period. We strive to communicate our offerings clearly to our guests and appreciate your comments on this matter. Your insights are invaluable in helping us enhance the experience for future visitors. Thank you for your understanding, and we hope to welcome you back to Novotel Lausanne Bussigny in the future. Best regards, Novotel Lausanne Bussigny

Customer review rating 4.5/5

Jean-pierre R. Business - Confirmed reviews ALL

Confortable and welcoming

Dear Mr. R., Thank you for your positive feedback regarding the value and comfort of your stay. We are pleased to hear that you found our hotel welcoming. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, Novotel Lausanne Bussigny

Customer review rating 3.0/5

Antonio T. Families - Confirmed reviews ALL

The bathroom sink design is really bad... the tap is of a weird and uncomfortable shape; the sink itself is resin and yellow; the water sink smells quite bad and is partially clogged. This is the second time se stay and these issues were present in both rooms, so I think it's just bad design. Also the mattress was quite hard and uncomfortable.

Dear Antonio T., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced with the bathroom sink and mattress. We value the comfort of our guests highly, and it is unfortunate to hear that these aspects did not meet your expectations during your visits. Your comments will be taken into consideration as we continuously strive to enhance our services and facilities. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Novotel Lausanne Bussigny

Customer review rating 4.5/5

Bogdan S. Business - Confirmed reviews ALL

Nice, clean and pleasant!

Dear Bogdan S., Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable, and we appreciate your compliments regarding the cleanliness and pleasant atmosphere of our hotel. Best regards, Novotel Lausanne Bussigny

Customer review rating 4.0/5

Rafael H. M. Business - Confirmed reviews ALL

I have to say that me and my colleagues that usually host at Novotel Bussigny, are extremely disappointed on the fact that the best Accor representant, the charismatic cat that used to live there, is no longer allowed at the hotel.

Dear Mr. H. M., Thank you for sharing your feedback regarding your recent stay. We appreciate your loyalty and understand your disappointment with the dinner menu's lack of variety during your extended visit. Additionally, we acknowledge the fondness guests have for our beloved mascot, and we will take your comments into consideration. Your insights are valuable to us as we strive to enhance our guests' experiences. Best regards, Novotel Lausanne Bussigny

Other web-users rate our hotel

  • 244 reviews 7.3/10 Location
  • 504 reviews 7/10 Room
  • 485 reviews 8.4/10 Service
  • 5 reviews 2.9/10 WiFi
  • 259 reviews 7.6/10 Breakfast
  • 198 reviews 5.6/10 Food
  • 185 reviews 7.2/10 Cleanliness
  • 162 reviews 3.1/10 Value

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