Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.4/5 819 reviews

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35 Route de Condemine, BUSSIGNY, 1030 LAUSANNE, Switzerland

Description

Hotel extras

  • Fitness room, sauna. Bar-restaurant, bright design, international cuisine.

  • Natural swimming area closed until next season

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

Our accommodation(s)

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Telephone
Fax +41 21 702 29 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L OXYGENE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  819 reviews

TripAdvisor Rating  4.0/5  1,206 reviews

Customer review rating 1.0/5

Angel C. C. R. Families - Confirmed reviews ALL

Es un buen hotel y buen desayuno pero no me gusto nada que cuando llegue le dije q me cobrara todo lo q tenia que pagar y sin darme ninguna indicacion me cobro y me dio la factura. Al hacer el check out me dice el recepcionista que tenia que pagar la segunda habitacion , con la sorpresa de que lo que tenia que pagar no era nada comparado con lo que tenia que pagar cuando hize la reserva . Me siento engañado . Si haces una reserva y te dicen que tienes que pagar un precio pues deberia ser asi , y si le digo que me cobre todo, me lo tiene que cobrar todo y sino que me dé las indicaciones correspondientes. Otro dato , que la segunda habitacion me salia a mitad de precio en la pagina de all acourt y mas sin embargo , ese no fue el caso. Para pagar lo que pague me hubiera ido al centro donde no tenia que coger ningun vehiculo. Me siento engañado.

Estimado Angel C. C. r., Agradecemos sinceramente su comentario y lamentamos que su experiencia no haya sido satisfactoria. Entendemos su frustración respecto a la falta de claridad en el proceso de facturación, y le pedimos disculpas por cualquier confusión ocasionada. Nuestro objetivo es ofrecer una experiencia transparente y sin sorpresas, y lamentamos que no hayamos cumplido con sus expectativas en este aspecto. Respecto a la diferencia de precios mencionada para la segunda habitación, le informamos que las tarifas pueden variar según la disponibilidad y el canal de reserva. Apreciamos su comprensión en este asunto y siempre estamos aquí para aclarar cualquier duda en el futuro. Su feedback es invaluable para nosotros y lo tomaremos en cuenta para mejorar nuestros servicios. Atentamente, Novotel Lausanne Bussigny

Customer review rating 4.5/5

Caroline G. Families - Confirmed reviews ALL

Very civilized

Dear Caroline G., Thank you for your kind words! We are delighted to hear that you enjoyed your stay and appreciated the civility of our services. Your positive feedback is greatly valued and motivates our team to continue providing excellent hospitality. Best regards, Novotel Lausanne Bussigny

Customer review rating 4.0/5

Marine A. Families - Confirmed reviews ALL

Un hôtel excentré du centre-ville, dans le calme et la verdure, et une piscine dont nous n’avons pas pu profiter, malheureux au

Chère Marine A., Nous vous remercions pour vos commentaires positifs. Nous sommes ravis que vous ayez apprécié le calme et la verdure de notre hôtel. Nous regrettons que vous n'ayez pas pu profiter de la piscine, et nous espérons vous accueillir à nouveau pour une expérience complète. Cordialement, Novotel Lausanne Bussigny

Customer review rating 1.5/5

Junaid A. Business - Confirmed reviews ALL

The receptionist lied about my room. I caught them in their lie and they kept denying it until he did not. A very bad way to start your stay.

Dear Junaid A., Thank you for your feedback. We sincerely apologize for the discomfort you experienced regarding the information provided by our team. We strive for transparency and professionalism, and your comments will be reviewed to improve our service. Best regards, Novotel Lausanne Bussigny

Customer review rating 4.0/5

Aissatou N. Families - Confirmed reviews ALL

Family trip so it was nice to find a hotel that suit us.

Dear Aissatou N., Thank you for your kind words regarding your recent stay. We are delighted to hear that our location and staff contributed positively to your family trip. We look forward to welcoming you back in the future. Best regards, Novotel Lausanne Bussigny

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Other web-users rate our hotel

  • 262 reviews 7.6/10 Location
  • 505 reviews 7.4/10 Room
  • 500 reviews 8.5/10 Service
  • 259 reviews 7.6/10 Breakfast
  • 195 reviews 5.7/10 Food
  • 191 reviews 8.3/10 Cleanliness
  • 153 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.