Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.4/5 923 reviews

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Description

Hotel extras

  • Fitness room, sauna. Bar-restaurant, bright design, international cuisine.

  • Natural swimming area closed until next season

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

Our accommodation(s)

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'OXYGÈNE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  923 reviews

TripAdvisor Rating  4.0/5  1,201 reviews

good stay

Customer review rating 3.5/5

Johannes Solo - Confirmed reviews ALL

nice room

poor restaurant and staff

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

we had dinner at the restaurant and when I asked the waiter by when would be the main course be delivered he said he did not care as he was working at the bar and not the restaurant... appalling answer... the restaurant was far from full, and the dush was served after 20 minutes and overcooked... terrible exeprience

Good Novotel hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Location near express way and practical to move in the region. Rooms are very clean and beds comfy. We had a balcony which is a big plus for a family room. Service is good with well trained staff to make your stay perfect. Breakfast has limited items but sufficient. In addition you are a garden , convenient for children to play outside.

Dear Guest, Thank you for your kind words regarding your stay at Novotel Lausanne Bussigny. We are pleased to hear that you found our location convenient and our rooms comfortable. It is wonderful to know that your family enjoyed the balcony and the garden area. We appreciate your feedback about the breakfast selection and will take it into consideration as we strive to improve our services. We look forward to welcoming you back in the future. Best regards, Novotel Lausanne Bussigny

Almost zero hospitaality

Customer review rating 2.0/5

Rao Families - Confirmed reviews ALL

I don't know the name of the front desk manager but he was on duty 31st night and the lift gone black out when my 12 years old coming to lobby alone. When I informed him about it he instead of helping the situation started questioning why I left him alone. Never expected such irresponsible behaviour from any hotel so far. The restaurant is closed in the evening and when we get food from outside getting cuttlary and plate from the hotel is so difficult. Zero room service. Overall not upto our expectations and I'm sorry for the negative feedback but we are not happy with the service provided. Thank you

Dear Rao, Thank you for sharing your feedback regarding your recent experience at Novotel Lausanne Bussigny. We sincerely regret to learn that your stay did not meet your expectations, particularly concerning the interaction with our front desk staff and the challenges you faced with the lift. We appreciate your comments, as they help us identify areas for improvement. Regarding the evening dining options, we understand the importance of having accessible meal services. While our restaurant has specific operating hours, we strive to assist guests with their dining needs, including providing cutlery and plates as requested. We apologize for any inconvenience you experienced in this regard. Your insights are invaluable to us, and we will use them to enhance our guest services moving forward. Thank you for your understanding, and we hope to welcome you back in the future for a more positive experience. Best regards, Novotel Lausanne Bussigny

Good quality accommodation and good breakfast

Customer review rating 5.0/5

Keith M. Families - Confirmed reviews ALL

Good quality accommodation and good breakfast

Dear Mr. M., Thank you for your kind feedback regarding your stay. We are delighted to hear that you enjoyed the quality of our accommodation and breakfast. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Lausanne Bussigny

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Other web-users rate our hotel

  • 281 reviews 7.6/10 Location
  • 485 reviews 7.5/10 Room
  • 485 reviews 8.1/10 Service
  • 260 reviews 7.6/10 Breakfast
  • 197 reviews 5.1/10 Food
  • 182 reviews 8.2/10 Cleanliness
  • 168 reviews 2.7/10 Value
  • 38 reviews 4.3/10 Wellness Area

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