Novotel Lausanne Bussigny

Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.5/5 1,320 reviews

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Hotel extras

  • Fitness center, sauna, and natural swimming area

  • Bar and restaurant, bright design and international cuisine

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'OXYGÈNE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,320 reviews

TripAdvisor Rating  4.0/5  1,171 reviews

Dissatisfied

Customer review rating 1.0/5

V. Business - Confirmed reviews ALL

Extremely expensive for the experience provided compare to other hotels in the surroundings Terrible equipment (iron) - I had to put one shirt in the bin !

Dear JULIEN V., Thank you for taking the time and trouble to complete a survey following your recent stay with us. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on h0… Yours sincerely, J.Constantin

Very good stay

Customer review rating 4.5/5

Mel Families - Confirmed reviews ALL

No problem at all. Very comfortable hotel and well designed hotel.

Dear D. DAVID, We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent staff

Dear PIERRE D., Thank you for taking the time and trouble to complete a survey following your recent stay with us. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Yours sincerely,

Bad breakfast

Customer review rating 3.0/5

None Business - Confirmed reviews ALL

The room was quite ok, nothing special but clean. But it is the first time I have ever seen that there are no vegetables at all at breakfast. It was a kicker for all the stay. It is not a tragedy, but looks really bad.

Dear LUKAS S., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Nice hotel, water saving shower is miserable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice staff, modern decor, but I absolutely hate the forced water-saving shower.

Dear MATTHEW P., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Other web-users rate our hotel

  • 353 reviews 7.4/10 Location
  • 619 reviews 7.7/10 Room
  • 651 reviews 8.6/10 Service
  • 19 reviews 7.1/10 WiFi
  • 289 reviews 7.1/10 Breakfast
  • 256 reviews 7.8/10 Cleanliness
  • 253 reviews 5.2/10 Food
  • 190 reviews 2.7/10 Value

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