Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.5/5 1,387 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Fitness center, sauna, and natural swimming area

  • Bar and restaurant, bright design and international cuisine

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'OXYGÈNE RESTAURANT

Currently unavailable

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,387 reviews

TripAdvisor Rating  4.0/5  1,190 reviews

Certificate of excellence 2022

nice hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

comfy bed reasonable size desk in rooms good water pressure nice restaurant easy parking

Dear HUGH M., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Well Located for my purpose

Customer review rating 4.5/5

Hein Business - Confirmed reviews ALL

Good hospitality, good food

Dear HEIN V., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good position, but...

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We stayed in this hotel for two nights, the hotel is well positioned and easy to get to. On arrival the staff was very effecient and the hall is very nice. When we got to our room, we noticed that there was a bad smell, I referred this to the reception and they were happy to change the room, but in the room next door the smell was the same, so decided to stay in the room initially provided, after opening the window the smell disappeared (or we got used to it, as the second night when we got back to our room the smell was there again...so same story open the window.......). My conclusion, the room was very clean and modern, the beds confortable the toilette very clean. Just one thing, if you are tall you may find it unconfortable having a shower, as the shower is positioned inside a tub and the ceiling is very low and in the tub it can be very slippery, so must be carefull. We did not have breakfast here so cannot comment on this but I think it will be ok as the hall area seems well looked after. Would I return here?.... yes

Dear GASPARE R., Thank you for taking the time and trouble to complete a survey following your recent stay with us. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. Yours sincerely, J.Constantin

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All personnel extremely helpful and friendly!!

Dear HANS RUDOLF B., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good stay

Customer review rating 4.0/5

Najwa Families - Confirmed reviews ALL

In general Good stay , In fact I didn’t like their policy of bloking extra money in addition to the rent of room which usually it takes time to be released , especially they don’t have mini bar, it will be one of negative points that are prevent us from choosing this hotel for the next time . In my opinion, They should offer parking free with rooms since the parking lot is theirs, and It is located in an area that’s a little bit far away of ​​the lausanne centre ,

Dear NAJWA A., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Other web-users rate our hotel

  • 335 reviews 7.6/10 Location
  • 546 reviews 7.5/10 Room
  • 599 reviews 8.4/10 Service
  • 11 reviews 7.5/10 WiFi
  • 282 reviews 7.6/10 Breakfast
  • 199 reviews 8.2/10 Cleanliness
  • 184 reviews 2.6/10 Value
  • 5 reviews 10/10 Sustainability

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