Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.4/5 817 reviews

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Description

Hotel extras

  • Fitness room, sauna. Bar-restaurant, bright design, international cuisine.

  • New 100% natural pool

  • Ideal accessibility for business and leisure travellers

  • Unique, natural, sustainable setting (Green Key) on the edge of Lausanne

  • A versatile offer including rooms for families and seminars.

Our accommodation(s)

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Room 1

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L OXYGENE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  817 reviews

Customer review rating 3.5/5

Maciej S. Business - Confirmed reviews ALL

Dear Maciej S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the standard of our hotel and the breakfast offerings. However, we sincerely apologize for the inconvenience you experienced with the key card system and the unavailability of the swimming pool due to ongoing renovations. We understand how important these amenities are to our guests and appreciate your understanding during this time. Warm regards, Novotel Lausanne Bussigny

Customer review rating 5.0/5

Eva P. Families - Confirmed reviews ALL

Dear Eva P., Thank you for taking the time to share your delightful experience at Novotel Lausanne Bussigny. We are thrilled to hear that you and your family enjoyed your stay and that our Front Office team, particularly Stefan and Anton, left a positive impression with their exceptional hospitality. It is rewarding to know that you appreciated the quality and variety of our food and beverage offerings as well. We sincerely apologize for the inconvenience caused by the temporary closure of the swimming pool due to municipal regulations. We strive to provide our guests with enjoyable activities, and we are glad that you found alternative options within the hotel and in the surrounding area to enhance your family holiday. We look forward to welcoming you back in the future, and we hope you will be able to enjoy the newly refreshed pool during your next visit. Best regards, Novotel Lausanne Bussigny

Customer review rating 4.5/5

Bogdan N. Families - Confirmed reviews ALL

Dear Bogdan N., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be helpful and accommodating. It is our goal to provide a welcoming environment for all our guests, and we appreciate your kind words regarding our team's dedication. We hope to welcome you and your family back in the future for more memorable moments. Best regards, Novotel Lausanne Bussigny

Customer review rating 3.0/5

Michael S. Business - Confirmed reviews ALL

Dear Michael S., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the pool's unavailability during your visit. We understand how essential a pool can be during hot weather, and we appreciate your understanding as we work on improvements. Best regards, Novotel Lausanne Bussigny

Customer review rating 0.5/5

Wenji L. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We are sincerely sorry to learn about the cleanliness issues you encountered during your stay. Finding a used cotton swab and used toilet paper in the room is unacceptable and does not reflect the standards we strive to maintain. Please accept our sincere apologies for this oversight. We have shared your comments with our housekeeping team and will investigate the matter thoroughly to ensure such incidents do not happen again. Regarding the disposable slippers, please note that they are not part of the amenities provided by our hotel. We regret any disappointment this may have caused, especially if your experience at other hotels in Lausanne led to different expectations. We appreciate your feedback, as it helps us improve our services, and we hope to have the opportunity to restore your confidence in the future. Kind regards, Novotel Lausanne Bussigny

Other web-users rate our hotel

  • 246 reviews 7.6/10 Location
  • 525 reviews 7/10 Room
  • 502 reviews 8.2/10 Service
  • 5 reviews 0/10 WiFi
  • 243 reviews 7.5/10 Breakfast
  • 221 reviews 5.7/10 Food
  • 188 reviews 7.6/10 Cleanliness
  • 143 reviews 3.3/10 Value

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