ibis budget Lausanne Bussigny

ibis budget Lausanne Bussigny 1 star

Customer review rating (ALL Rating) 4.0/5 370 reviews

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Description

Hotel extras

  • 116 air-conditioned rooms and reception open 24 hours a day

  • Located 10 minutes from downtown Lausanne and Lake Geneva

  • 2 electric spaces with charger available

  • Mini Market available 24/7

  • Bus stop at 200 m and FREE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Lausanne Bussigny

Rue de Industrie 67, Bussigny
1030 LAUSANNE
Switzerland

  • From Lausanne (Saint François):  17 Croix-de-Plan

  • By plane

    GENEVE COINTRIN At 65km / 40.39 miles

  • By train

    GARE DE LAUSANNE At 10km / 6.21 miles

GPS:46.547954, 6.561585

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  370 reviews

TripAdvisor Rating  3.5/5  498 reviews

False Advertising

Customer review rating 0.5/5

Karen N. Business - Confirmed reviews ALL

I checked in only to find that the hotel, which advertised that they had air -conditioning, only to find out that it was not turned on yet. The front desk clerk said "it is not yet summer, therefore we have not turned it on yet. It was mid-June and outside record high temperatures +30 . I saw the weather forecast a few days beforehand and booked this hotel because of the AC. The front desk clerk was very nice and moved me to the sister hotel Novotel. That was very kind of the staff, but for all guests who will use this hotel in the future it is unfair to advertise something such as AC if you do not have it working and turned on! June is summer and there are guests who will be booking this hotel because of this.

Dear KAREN H., Thank you for taking the time to tell us about your experience at the ibis budget Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located and good stay

Customer review rating 4.5/5

Cezary Business - Confirmed reviews ALL

Everything was perfect

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room: great, Breakfast: expected more

Customer review rating 3.5/5

M. Couples - Confirmed reviews ALL

We stayed at Ibis Budget Bussigny. Our room had everything we needed, no issues. We also got the 'buffet breakfast,' and I was not satisfied. As a vegan I had very little to eat at this 'buffet'. I am not picky, just want some calories for the next few hours. There was bread and cereal offered, but it all contained eggs and dairy (I asked), so I was stuck with just fruit and coffee. It is so easy and cheap to provide plain oats and a non-dairy milk option; bread without any eggs or dairy is quite common and inexpensive too. This small change could help vegans and allergy-sufferers alike. I don't understand why they didn't do this. So frustrating.

Dear MARKOV M., We very much appreciate your comments regarding your stay at the ibis budget Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay / But still Pricy

Customer review rating 3.5/5

Stefano G. Business - Confirmed reviews ALL

Rooms a bit used. Need an update / refurbishing. Corners / shower damaged. Damages in the room. Looks not so nice ..

Dear STEFANO G., We very much appreciate your comments regarding your stay at the ibis budget Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as expected

Customer review rating 2.5/5

Stefano G. Business - Confirmed reviews ALL

- checkin staff quite rude and unmotivated - asked for a quiet room got a room toward main road - room quite used / refurbish needed

Dear STEFANO G., Thank you for taking the time to tell us about your experience at the ibis budget Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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