ibis Styles Lausanne Center MadHouse Hotel

Really you could get more helpful staff and a better location but sadly the room was in bad shape thick with dust, hair in the shower the mirror was sprayed with cleaner but then left to dry without being wiped, we weren’t actually sure our bed has been changed but you don’t stay at mad hotel for a clean room do you! I’m sure if we had said something to the staff they would have helped but it was easier to buy some cleaning wipes and do it ourself. In times Of covid it did worry me the lack of cleanliness

easy checkin, nice and clean room, free drinks and snacks, free welcome drink.

A lot of noise from rooftop cafe Hot inside the room Fan making loud noise

No airco in the summer, very loud if the doors of the other rooms closes, the rooms are super small, I can’t stand properly in front of the bathroom mirror, the pillows are horrible, the room was way way way too hot and the safe doesn’t make it possible to put my laptop in.

I spent one night in MadHouse Lausanne. It was a great experience, the room was very cozy and the service irreproachable.

The hotel is perfect for a one night stay, room is small but very convenient and there is everything you need. Furthermore, the hotel gives you a public transport ticket that enables you to discover Lausanne. I would recommend this hotel for sure!

Hi, Unfortunately this is one of the most uncomfortable hotel stays I've ever experienced. Being a frequent business traveler pre-covid, as well as private, I've stayed in hotels all over the world in a variety of budget ranges. This hotel, however, has an essential flaw. The newly renovated hotel has zero ventilation possibilities in the rooms, and the overall ventilation system did not work. Rooms are small, with shower facilities directly in the room which is of course not a problem, should ventilation work properly. The result is that a warm but not uncomfortable room, becomes hot, humid and impossible to sleep in after 2 hours of time. This result was the reality, me and my wife hardly slept during our 2 night stay, forcing us to leave early at 6AM to enjoy some fresh air. The very helpful staff, also aware of the problem, tried to help out with an industrial ventilator in the room. This ventilator was extremely noisy and dit not really fix the problem, as it just circulated stuffy air in a small room. The air had no place to go. Please, i'm begging you, take this complaint at heart. I'm really not exaggerating. The best possible experience I can use to describe was a stay in the middle of the Colombian desert I had 2 years ago in a small abandoned church. However, sleep was still possible there as the windows could be opened. This hotel is impossible to sleep in during summer times. I hardly ever complain to hotels, and usually, when staff is right (which was the case in this hotel), I just don't complain. Here, however, I think ventilation needs to be fixed urgently before letting in customers again. Especially during COVID times, I don't think it is responsible to be running a hotel without functioning ventilation. Hope this complaint will lead to action. I'm deliberately sharing this complaint first with you, and not to a review website to give you a chance of replying & rectifying. Warm regards, Tjitse

Unfortunatelly i was single and very tired, Shower not so much isolated from roomsmay spray water everywhere

The experience at Ibis Styles Lausanne was great and super personal. I was greeted by smiling faces at the reception, a huge number of perks like free transport around the city, a free welcome drink :) The room was also cute and had a lot of character. Overall a great stay.

see above

here already. indeed a different hotel style that I like

I saw an offer for a cheap room and I decided to take it. Nevertheless the room I was given (may be name was Rabbit) was really too small: 5 steps per 2,5 steps. I such small environment there was everything, included shower and toilette. This can be accepted or not. It depends on you. Nevertheless what was difficult for me to accept, was a too high temperature inside the room, the lack of possibility to reduce it and the window was blocked. I have really appreciated all the small gift that came along with the room, as for example a free drink at the bar, free drinks in the room and free entrance at Mad discoteque.

Good location Good staff. thank you all!

They gave me a small noisy room while I have asked and insisted for a quiet one !

I was afraid of the reception into a bar. It was very professional, I received all explanations, very perfect. Top customer oriented. The vouchers for the bar were warmly welcome by the waiters.