ibis Styles Lausanne Center Mad House

Customer review rating (ALL Rating) 4.0/5 330 reviews

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Description

Hotel extras

  • In the heart of the Flon district of Lausanne

  • Metro

  • Lively Bar and access to MADHOUSE nightclub

  • Rooftop terrace with a perfect view over Lausanne

Our accommodation(s)

Hotel location

ibis Styles Lausanne Center Mad House

Place De l Europe 6
1003 LAUSANNE
Switzerland

GPS:46.520402, 6.630105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

MAD HOUSE BAR

Non contractual photo

WINE BAR AND FOOD - Wine by the glass and high-quality light meals: tailor-maid club sandwiches, wings, gourmet waffles, aperitif boards and cold cuts cheese and meat prepared to order using a Berkel slicer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  330 reviews

Customer review rating 4.5/5

Antony P. Families - Confirmed reviews ALL

I arrived very late because of train details in Lausanne. The front desk was very helpful and kind.

Customer review rating 0.5/5

Bruno D. Business - Confirmed reviews ALL

i stayed outside in the cold because there was nobody in the hotel, nor was anybody answering the phone number or the interphone. it was not explained to me that there is a night entrance. the night entrance is not mentioned on the regular door. the night entrance is not well lit it is abhorring to see there is no night staff in the hotel at all. this has serious consequences on guest safety (emergencies such as fire, medical incidents), guest experience in case of technical problems (Heating, air conditioning, water supply, noise complaints).. it is incredible that there is not even a phone assistance. plus the room was incredibly small, i did not get my upgrade as a member, the curtains were broken and dirty, the shower door could not be closed. most horrible stay in any accor property to date.

Thank you for sharing your feedback regarding your stay at our hotel. After verification, you arrived on 24/01 at 11:00 a.m. and checked out on 25/01 at 11:00 a.m.; therefore, this was not a night arrival. During your check-in, our receptionist informed you that nighttime access is via the back entrance when the reception is closed. It appears that you attempted to enter through the main entrance, which is indeed closed at night. We understand the inconvenience and will ensure that this information continues to be clearly communicated. Furthermore, no dissatisfaction was reported to us at the time of your check-out. We regret that your experience did not meet your expectations and hope to have the pleasure of welcoming you again in order to provide you with a stay that better meets your expectations.

Customer review rating 5.0/5

Darryl D. Couples - Confirmed reviews ALL

all staff was very personable and friendly . amenities of drinks and public transit well received. weird internet fail in room (previously reported by others) needs to be addressed, otherwise a perfect stay. will return and recommend

Thank you for your kind comment! We’re delighted that you enjoyed the friendliness of our team as well as our services. We have taken note of your remark regarding the internet issue and are working to resolve it. We would be happy to welcome you again on your next stay!

Customer review rating 5.0/5

Becky K. Solo - Confirmed reviews ALL

Really cute, cozy, comfortable hotel situated right on top of public transportation and a promenade with shops, restaurants and bars. The hotel bar/restaurant has good vibes and good food. I found the service to be outstanding from the 5 or 6 staff members that I encountered during my stay. This place was great for me.

A big thank you for this wonderful feedback! We are delighted that the hotel, its location, the atmosphere of the bar-restaurant, and above all the attentiveness of our team helped make your stay so enjoyable. We would be happy to welcome you again on your next visit.

Customer review rating 4.0/5

Daniel L. Solo - Confirmed reviews ALL

Friendly reception staff and good location near Lausanne Flon. Room had basic amenities sufficient for a one night stay for a solo traveller.

Merci pour votre retour. Nous sommes ravis que l’accueil et notre emplacement vous aient satisfait. Heureux également que la chambre ait répondu à vos besoins pour votre séjour. Au plaisir de vous accueillir de nouveau lors d’un prochain passage à Lausanne.

Other web-users rate our hotel

  • 282 reviews 9.5/10 Location
  • 435 reviews 4/10 Room
  • 324 reviews 9/10 Service
  • 10 reviews 1.6/10 WiFi
  • 276 reviews 2.3/10 Comfort
  • 86 reviews 4.3/10 Cleanliness
  • 65 reviews 8.6/10 Bar
  • 55 reviews 6.2/10 Breakfast

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