Dear Mr. P., Thank you for your wonderful review and for choosing Mövenpick Living Çamlıvadi for your stay. We are absolutely thrilled to receive your perfect 100/100 rating! Knowing that our team made you feel right at home from the moment you arrived is the greatest compliment we could receive. We are especially proud of Yusuf, our "MVP," for his kindness and professionalism. Rest assured, we will share your glowing feedback with him and the entire teamincluding security, reception, and our cleaning crew—as they all strive to provide the "common sense" and initiative you so kindly highlighted. We also appreciate your feedback regarding the Wi-Fi connection speed. While we are glad it did not overshadow your "Exceptional" experience, please know that we are already looking into technical improvements to ensure our digital services are as seamless as our hospitality for your next visit. As a member of our ALL – Accor Live Limitless family, your loyalty is very important to us. We look forward to welcoming you back to your home in Istanbul very soon! Warmest regards, Mövenpick Living Çamlıvadi Team.

Dear Erikas V., Greetings from Mövenpick Living Istanbul Camlivadi! Thank you so much for your outstanding review and the perfect 100/100 rating. We are truly honored by your kind words describing our hotel as the ideal choice for those seeking the comforts of home combined with luxury. It is wonderful to hear that you enjoyed the convenience of our fully-equipped apartments, our extensive health club facilities, and our team’s professional hospitality. We are especially proud that our commitment to sustainabilityfrom locally-sourced dining to energy-efficient designs made a positive impression on your stay. Knowing that we provided a seamless and enjoyable business trip for you is our greatest reward. We look forward to welcoming you back to your home in Istanbul on your next visit! Warmest regards, Mövenpick Living Istanbul Camlivadi

Dear Ms. A., Thank you for sharing such a detailed and complimentary review of your recent business stay at Mövenpick Living Istanbul Camlivadi. We are thrilled to hear that our team's professionalism, the high standard of cleanliness, and the convenience of our well-equipped kitchenettes contributed to a pleasant experience. It is also rewarding to know that our direct booking service provided you with the prompt and efficient assistance we strive for. We sincerely appreciate your constructive tip regarding room orientation for noise-sensitive guests; providing a tranquil environment is a priority, and we always encourage our guests to share their preferences so we can allocate our quieter, back-facing rooms accordingly. As a valued ALL - Accor Live Limitless member, your satisfaction is our greatest motivation. We look forward to welcoming you back for another high-standard stay. Warmest regards, Mövenpick Living Çamlıvadi Team.

Sayın Burak K., Mövenpick Living Istanbul Camlivadi ailesi olarak, konaklamanızın ardından paylaştığınız bu mükemmel geri bildirim için içtenlikle teşekkür ederiz. ALL - Accor Live Limitless programımızın Diamond statüsündeki bir üyesi olarak, bizleri "İstanbul'un en iyi konaklama noktası" olarak nitelendirmenizden büyük gurur duyduk. Ekibimizin yardımseverliği, odalarımızın genişliği ve havalimanına olan yakınlığımız konusundaki memnuniyetiniz bizler için en büyük motivasyon kaynağıdır. Sizin gibi değerli sadakat programı üyelerimizi ağırlamak ve beklentilerini en üst düzeyde karşılayabilmek her zaman önceliğimizdir. Bir sonraki İstanbul ziyaretinizde sizi tekrar evinizde hissettirmek için sabırsızlanıyoruz. Saygılarımızla, Otel Yönetimi Mövenpick Living Istanbul Camlivadi

Dear Anthony t. j., Thank you for your detailed feedback. As a valued Accor Plus member, you have a right to expect the high standards of safety and service that the Mövenpick brand stands for. It is clear that we failed to meet those expectations during your stay in December, and for that, I offer my most sincere apologies. Regarding the fire alarm incident: please be assured that we take fire safety with the utmost seriousness. While the situation was caused by a guest's candle, the presence of smoke and the activation of the alarm are understandably distressing. We are currently reviewing our emergency response protocols to ensure that our staff provides clearer communication and more reassurance to our guests during such events. Furthermore, I am deeply disappointed to hear how the noise disturbance and your check-out experience were handled. It is unacceptable that your family's rest was disrupted for hours despite multiple calls to our desk. Professional hospitality requires action, not just apologies, and it is clear that we did not act decisively enough to resolve the noise issue or to offer a meaningful resolution during your conversation . We are conducting a formal internal review with our night management and front office teams to address the "inaction" you described. Your experience is being used as a case study to ensure that "patronizing" responses are replaced with real solutions for our guests. We understand that we have lost your trust, but we would appreciate the opportunity to discuss this further with you privately. Our Guest Relations Manager will be reaching out to you via the email provided in your Accor Plus profile to make amends for the distress caused to your family. Sincerely, Guest Relations Team. Mövenpick Living Istanbul Camlivadi

Dear Jazib S., Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed our porperty and the service by our team. Providing exceptional service is always our top priority. We look forward to welcoming you back again soon. Best Regards Mövenpick Living Saklıvadi.

Dear Ms. A., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and that our colleague Mr. Omar made a positive impression with his kind assistance and professionalism. We truly appreciate your constructive comment regarding the daily cleaning service. Please rest assured that your feedback has been shared with our housekeeping team to ensure improvement and consistency in our standards. We hope to have the pleasure of welcoming you and your family back soon for an even more seamless experience. Warm regards, Guest Relations Team Mövenpick Living Istanbul Çamlıvadi

Dear Grzegorz M., Thank you for choosing Mövenpick Living Istanbul Çamlıvadi and for sharing your valuable feedback as an ALL Accor Gold Member. We are pleased to see that you had a 'Good Stay' and enjoyed our breakfast, cleanliness, and the service provided by our team. We appreciate your constructive comments regarding our wellness area. Please be informed that the use of swimming caps is a hygiene regulation in accordance with local health standards. Regarding the sauna, we prefer to activate it upon request to support our sustainability efforts and save energy when not in use, though we understand this may require a bit of extra planning for our guests. Furthermore, your suggestion about rewarding 'skipped room cleaning' with loyalty points is very insightful. We will share this feedback with our regional management as we continuously look for ways to enhance our sustainability initiatives and member rewards. We look forward to welcoming you back and providing an even more seamless experience on your next visit. Best regards, Mövenpick Living Istanbul Camlivadi Team..

Dear Mr. M., Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed the comfort of your room, the cleanliness, and the overall atmosphere of our hotel. It makes us proud to know that our efforts to provide a quiet and comfortable environment contributed positively to your stay. Your kind words will be shared with our team, as they are a great motivation for us to continue delivering excellent service. We truly appreciate your trust in Mövenpick Living Çamlıvadi and we look forward to welcoming you back on your next business trip or leisure stay. Warm regards, Guest Relations Team Mövenpick Living Istanbul Çamlıvadi

Dear Mr. A., Thank you very much for your wonderful review and for choosing Mövenpick Living Istanbul Camlivadi. We are delighted to hear that you had such a pleasant stay with us and that you found our hotel both comfortable and well located. We greatly appreciate your kind recognition of our colleagues Mest Efe, Metscan, and Esma at the reception. Your praise will be proudly shared with them and the entire team, as such feedback motivates us all to continue delivering warm and personalized service. We are equally pleased that our housekeeping team contributed to making your stay even more enjoyable with their attention to detail. It was a true pleasure hosting you and your family, and we look forward to welcoming you back soon for another memorable stay. Warm regards, Mövenpick Living Istanbul Camlivadi

Değerli Feyzanur Hanım Öncelikle Mövenpick Living Istanbul Çamlıvadi otelimizi tercih ettiğiniz ve zaman ayırarak değerli geri bildiriminizi paylaştığınız için içtenlikle teşekkür ederiz. Konaklamanızdan genel olarak memnun kalmış olmanız ve özellikle temizlik ile ekip arkadaşlarımızdan duyduğunuz memnuniyet bizleri çok mutlu etti. Bu tür yorumlar, motivasyon kaynağımız olmaya devam ediyor. Kahvaltı içeriği ile ilgili geri bildiriminiz ilgili departman ile paylaşılmış olup, sizden gelen yapıcı görüşler doğrultusunda iyileştirmeler yapılması adına adımlar atılacaktır. Sizleri tekrar aramızda görmekten büyük memnuniyet duyarız. Bir sonraki konaklamanızda bize doğrudan ulaşmanız halinde, size özel bir karşılama hazırlamaktan mutluluk duyarız. Misafir Ilişkileri Mövenpick Living Çamlıvadi.

Sayın Sami O., Değerli vaktinizi ayırarak bizimle deneyiminizi paylaştığınız için teşekkür ederiz. Otelimizden memnun ayrılmış olmanız, özellikle ekip üyelerimizin güler yüzlü ve profesyonel yaklaşımlarının sizde olumlu bir izlenim bırakması bizleri son derece memnun etti. Misafir sadakatiniz ve bizi yeniden tercih etme isteğiniz, hizmet kalitemizi daha da ileri taşımamız için ilham kaynağıdır. Sizi Mövenpick Living Istanbul Camlivadi’de tekrar ağırlamaktan mutluluk duyarız. Saygılarımızla, Misafir İlişkiler Ekibi. Mövenpick Living Istanbul Camlivadi

Sayın Mustafa E., Sizi Mövenpick Living İstanbul Çamlıvadi'de ağırlamaktan büyük bir memnuniyet duyduk. Geri bildiriminiz ve markamıza duyduğunuz güven ve sadakat için içtenlikle teşekkür ederiz. Sizi tekrar aramızda görmekten onur duyar, her yeni konaklamanızda ayrıcalıklı bir deneyim sunmaya devam etmek isteriz. Mövenpick'te her detay sizin için… Saygılarımızla, Guest Relations Team. Mövenpick Living İstanbul Çamlıvadi

Dear Mr. Othmane B., Thank you for choosing Mövenpick Living Istanbul Çamlıvadi for your recent stay and most importantly, thank you for your loyalty and trust. We are truly delighted to hear that your experience met your expectations, from our reception service to the cleanliness and comfort of your room. Your kind mention of our afternoon shift receptionist has been shared with pride and gratitude. We also sincerely value your thoughtful suggestions regarding ease of access and in-room freshness. Your feedback plays a vital role in helping us improve every detail of your stay. Your appreciation for our sustainability efforts and your positive ratings are deeply meaningful to us. Guests like you are the heart of our vision, and we look forward to welcoming you back with even more memorable moments. With heartfelt thanks, The Mövenpick Living Istanbul Çamlıvadi Team.