Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.2/5 1,223 reviews

Mercure Sydney Macquarie Park - Image 1
Mercure Sydney Macquarie Park - Image 2
Mercure Sydney Macquarie Park - Image 3
Mercure Sydney Macquarie Park - Image 4

Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

25 sqm Standard King Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons
2
Area
From 23 / 247 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s)

25 sqm Standard Twin Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons
2
Area
From 23 / 247 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

25 sqm Standard Triple Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons
3
Area
From 23 / 247 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Wheelchair-accessible 32 sqm Deluxe room with a King Bed featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a wardrobe, safe, smart TV with Chromecast, high-speed Wi-FI and AC.

Max. number of persons
2
Area
From 32 / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 6 rooms for people with reduced mobility
  • 4 connecting rooms
  • 120 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Private
  • 150 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 5 m / 16.4 ft
  • Parking pricing: 9.92 16 AUD Per day

Services & equipment

  • Intercom

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Cooking style
Cafe
Classifications & labels
2024
Capacity
60
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,223 reviews

Customer review rating 5.0/5

Rita O. Families - Confirmed reviews ALL

Dear Rita O., Thank you for your generous feedback. We are delighted to hear that our staff were able to accommodate your last-minute extension and that you enjoyed our room service and the quality of our food. It is wonderful to know that you appreciated the hot water and found our showers to be exceptional. Your comments will certainly be shared with our team, as they strive to provide a memorable experience for all guests. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 2.5/5

Philip D. Couples - Confirmed reviews ALL

Dear Phillip, Thank you for your feedback and for highlighting these issues. This will be shared with our housekeeping team to allow us to improve. I am glad to hear that the location suited you well, and that our team were friendly and helpful. We hope to have the opportunity to welcome you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Edward W. Families - Confirmed reviews ALL

Dear Edward W., Thank you for your kind words regarding our staff and the convenient location of our hotel. We are delighted to hear that you have consistently enjoyed your stays with us. Your appreciation motivates our team to continue providing excellent service. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Karen J. Couples - Confirmed reviews ALL

Dear Karen J., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our ground floor accommodation and the friendly assistance from our staff. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Gregory M. Couples - Confirmed reviews ALL

Dear Gregory M., Thank you for your positive feedback regarding your wife's recent stay with us. We are pleased to hear that our location was convenient for your surgery at Macquarie Uni Hospital. We hope to welcome you both back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Dear Rita O., Thank you for your generous feedback. We are delighted to hear that our staff were able to accommodate your last-minute extension and that you enjoyed our room service and the quality of our food. It is wonderful to know that you appreciated the hot water and found our showers to be exceptional. Your comments will certainly be shared with our team, as they strive to provide a memorable experience for all guests. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 2.5/5

Philip D. Couples - Confirmed reviews ALL

Room cold AC would not provide heat, room condition very tired needs a refit Restaurant carpets covered in crumbs etc, while robot cleaner just left circular scuff marks on the tiles Staff friendly and helpful

Dear Phillip, Thank you for your feedback and for highlighting these issues. This will be shared with our housekeeping team to allow us to improve. I am glad to hear that the location suited you well, and that our team were friendly and helpful. We hope to have the opportunity to welcome you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Edward W. Families - Confirmed reviews ALL

We have always stayed here because of its close proximity to the hospital. We have found all the staff on every occasion to be friendly and helpful.

Dear Edward W., Thank you for your kind words regarding our staff and the convenient location of our hotel. We are delighted to hear that you have consistently enjoyed your stays with us. Your appreciation motivates our team to continue providing excellent service. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Karen J. Couples - Confirmed reviews ALL

Ground floor accommodation and close proximity to hospital. Friendly helpful staff.

Dear Karen J., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our ground floor accommodation and the friendly assistance from our staff. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Gregory M. Couples - Confirmed reviews ALL

Wife stayed at Mercure while I had sugery

Dear Gregory M., Thank you for your positive feedback regarding your wife's recent stay with us. We are pleased to hear that our location was convenient for your surgery at Macquarie Uni Hospital. We hope to welcome you both back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Deborah D. Solo - Confirmed reviews ALL

No complaints other than that I had to put clothes over the lights on the TV and air-conditioning control panel so I could get to sleep, the lights wouldn't go on automatically when I pressed any light switch, the pillows weren't firm enough, and there was no shower cap.

Dear Deborah D., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found the bed comfortable and enjoyed the quietness of your room. I appreciate your comments about the lighting, pillows, and amenities; your insights help us understand areas where we can enhance our guest experience. We will certainly take your observations into account for future improvements. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Tania R. Families - Confirmed reviews ALL

very short stay as expected from Accor no problems

Dear Tania R., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that everything met your expectations and that you experienced no issues during your short visit. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Daryl H. Business - Confirmed reviews ALL

The Mercure Macquarie Park, is in a great location, with great facilities, rooms are clean not far from large shopping centre

Dear Daryl H., Thank you for your positive feedback regarding our location and facilities. We are pleased to hear that you enjoyed your stay and found our rooms to be clean and conveniently located near shopping amenities. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 3.5/5

Graeme L. Families - Confirmed reviews ALL

Clean tidy simple room good overall

Good Morning Graeme, Thank you very much for sharing your review. We are pleased that you found Mercure Sydney Macquarie Park to your liking and found our location convenient both for Macquarie University and Macquarie Hospital. We look forward to welcoming you back again. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 5.0/5

Michael T. Business - Confirmed reviews ALL

When in North Ryde, I will always try to stay here. It is located perfectly for the shopping centre, public transport and close to work

Dear Michael T., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you appreciate our convenient location and accessibility to local amenities. We look forward to welcoming you back on your next visit to North Ryde. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Sharon D. Couples - Confirmed reviews ALL

It was comfortable. A good location for our needs

Customer review rating 4.0/5

Kim B. Families - Confirmed reviews ALL

It was located not far from where we had to be

Dear Kim B., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location convenient and enjoyed a comfortable experience. We hope to welcome you back in the future for another pleasant visit. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 1.5/5

Ian J. Solo - Confirmed reviews ALL

The only good thing about it was the location very close to Macquarie Hospital.

Customer review rating 4.0/5

Kate H. Couples - Confirmed reviews ALL

This is a perfect location for the hospital, it was easy walking distance and I felt safe walking at night.

Dear Kate H., Thank you for your positive feedback regarding our location. We are pleased to hear that you found it convenient for your needs and felt safe during your stay. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Greg J. Couples - Confirmed reviews ALL

Enjoyable. Friendly, pleasant. Comfortable room.

Dear Greg J., Thank you for your kind feedback regarding your stay. We are delighted to hear that you found our staff to be friendly and helpful, and that your room met your expectations for comfort and amenities. We appreciate your positive remarks and hope to welcome you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Paula G. Solo - Confirmed reviews ALL

Would have been nice if my phone worked and I didnt have to go down stairs to order room service.

Dear Paula G., Thank you for your feedback regarding your recent stay. We are pleased to hear that our hotel met your needs for a short visit. We regret any inconvenience caused by the phone in your room and appreciate your understanding. Best wishes, Mercure Sydney Macquarie Park Front Office

Customer review rating 3.5/5

Karen T. Couples - Confirmed reviews ALL

Close to where I needed to be.

Dear Karen, Thank you for your feedback. I am glad the location suited you well, and hope that we may have the opportunity to welcome you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 2.5/5

Avryl G. Couples - Confirmed reviews ALL

Service from gentleman at the desk was poor, I’m not sure if maybe he wasn’t on Reception, and was helping out. Asked for help from someone in the back office and pushed him aside. No information provided for our stay on check in. Room was nice, bed was comfy. Meal from room service was nice.

Dear Avryl, Thank you for your feedback. I am sorry that your arrival experience was not as it should be. We will be speaking with the team members who assisted you to ensure a high service standard is upheld moving forward. I am pleased that you enjoyed the room and in room dining options. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 4.0/5

Kenneth D. Solo - Confirmed reviews ALL

Everything was great as usual with the exception of the mattress and the TV. I stayed in room 216 and just want to more that the mattresses on the beds that join to make the king bed are both become hard and are beginning to sag. I had to turn off the TV at the wall because it randomly turned on at 3:53am on the second night and then again in the afternoon, later that day. When this happens, and it has happened on two previous stays in other rooms, the TV displays the Mercure welcome screen with the terrible Mercure jingle. This is a real problem that must be resolved. Everything else was as lovely as usual. The breakfast buffet was even better than usual and I appreciated quality of service that all your staff provide. Thanks very much. Ken D.

Dear Ken, Thank you so much for providing your review. I am glad to hear that you enjoyed both our fabulous breakfast and fantastic team! Regarding your room, we have escalated this to our IT to review the TV and ensure this does not happen again. Thank you so much for bringing this to our attention, as this sort of feedback really helps us fix things we would otherwise miss. Thank you again, and we look forward to welcoming you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Danny W. Couples - Confirmed reviews ALL

Easy check in, easy parking, friendly helpful staff.

Dear Danny W., Thank you for your kind feedback. We are pleased to hear that you enjoyed our convenient location, found your stay comfortable, and appreciated the ease of check-in and parking. Our team strives to provide excellent service, and it is gratifying to know that their efforts made a positive impact. Best regards, Mercure Sydney Macquarie Park Team

Other web-users rate our hotel

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