Mantra Chatswood 4 stars

Customer review rating (ALL Rating) 4.1/5 540 reviews

Mantra Chatswood - Image 1
Mantra Chatswood - Image 2
Mantra Chatswood - Image 3
Mantra Chatswood - Image 4
10 Brown Street, 2067 CHATSWOOD, Australia

Description

Hotel extras

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio

Photo out of - Studio

The Studio room is ideal for business or leisure travellers with facilities including a microwave and toaster, individually controlled air conditioning and heating, work desk, LCD TV and WiFi access.

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

1 Bedroom Apartments are perfect for a luxury stay for business or leisure. Make use of the full kitchen to serve up a meal in the separate living and dining area, and stay connected with WiFi access.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

Telephone
Fax +61 2 9406 5599
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 45 rooms
  • 4 connecting rooms
  • 45 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Tourist guide for families

Well-being

Mantra Chatswood Pool

  • Covered
  • On site

Hotel Gym

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 40 AUD 40 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Pool

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Shower

Access & Security

  • Pool areas wheelchair accessible
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.2 m / 3.94 ft
  • Pool Depth Max: 1.2 m / 3.94 ft
  • Pool Size Min: 12 m / 39.36 ft
  • Pool Size Max: 12 m / 39.36 ft

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Work up a sweat in our fully equipped gymnasium or do a few laps in the heated pool before relaxing in the steam room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  540 reviews

Customer review rating 5.0/5

Colleen B. Couples - Confirmed reviews ALL

Dear Colleen, Thank you so much for your wonderful feedback! We're thrilled to hear you loved our prime location, relaxing pool, rejuvenating spa, and sauna, and we're so glad the room upgrade made your stay extra special. Your kind words truly made our day, and we can't wait to welcome you back for another memorable experience! Kind regards, Daniel Quispe

Customer review rating 4.5/5

Anne C. Families - Confirmed reviews ALL

Dear Anne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 2.5/5

Dani B. Families - Confirmed reviews ALL

Dear Danni, Thank you for sharing such detailed and honest feedback — we're glad to hear you found our hotel well located, but we're truly sorry that your overall experience fell short of expectations; we understand how frustrating it can be when an unexpected $200 bond impacts your travel budget, and we will review how this information is communicated at the time of booking to ensure greater transparency for future guests, and we sincerely apologize for the stained pillows without pillowcases, the noisy and difficult-to-operate air conditioner that disrupted your sleep, as well as the lack of mini bar amenities and insufficient toilet paper for longer stays — all of which we will be addressing promptly with our housekeeping and maintenance teams to improve the guest experience, and we thank you again for taking the time to highlight these important areas so we can make meaningful improvements going forward. Kind regards, Daniel Quispe

Customer review rating 4.5/5

Joanna M. M. Friends - Confirmed reviews ALL

Dear Joanna M., Thank you so much for your wonderful review — we're thrilled to hear that you enjoyed your stay at Mantra Chatswood and found our location so convenient for accessing the shops, train, and metro stations, making it easy to travel to and from the city; we're also delighted that you made great use of the kitchen and laundry amenities, as we know how valuable these facilities can be for a comfortable stay, and we truly appreciate you taking the time to share your positive experience, as we hope to welcome you back again soon for another great stay! Kind regards, Daniel Quispe

Customer review rating 3.0/5

Vicky L. Families - Confirmed reviews ALL

Dear Vicky, thank you for taking the time to share such detailed feedback, and we sincerely apologize for the experience you described. We're glad the location and spacious room met your expectations, however, the hygiene issues you encountered — crumbs in the kitchen, sofa, carpet and chair, dust on clothing hooks and around the handwash bottle, as well as dirt in the microwave, fridge, and hob ventilation fan — fall well below the standard we expect from our housekeeping team, and it's concerning to hear you felt the need to use half a pack of disinfectant wipes just to feel comfortable in your own room. This is simply unacceptable, and we will be conducting a thorough review with our cleaning staff to ensure deep-cleaning protocols are properly followed, not just surface-level tidying. We're equally troubled by your experience with our 24-hour reception being unavailable for a two-hour period despite your two visits seeking assistance — this is a serious service failure that we will be investigating directly with our front desk team to understand what happened and ensure accountability. Please accept our sincere apologies for these shortcomings, and we would appreciate the opportunity to make this right — we hope you'll reach out to us directly so we can address this further and restore your confidence in our property.

Dear Anne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 2.5/5

Dani B. Families - Confirmed reviews ALL

A well located hotel, but less than I expected. When you plan a weekend away in the current economy, you’re typically trying to stick to a budget. To find out that $200 of that budget is taken in ”a bond” is less than ideal, and leaves you short of funds for your stay. The spare pillows did not have pillowcases and the pillows were stained. The airconditioner was very hard to use and made a horrendous noise which made it hard to sleep and simultaneously be comfortable throughout the night. There is no mini bar amenities, and extra toilet paper should be provided for more than two day stays. You get what you pay for

Dear Danni, Thank you for sharing such detailed and honest feedback — we're glad to hear you found our hotel well located, but we're truly sorry that your overall experience fell short of expectations; we understand how frustrating it can be when an unexpected $200 bond impacts your travel budget, and we will review how this information is communicated at the time of booking to ensure greater transparency for future guests, and we sincerely apologize for the stained pillows without pillowcases, the noisy and difficult-to-operate air conditioner that disrupted your sleep, as well as the lack of mini bar amenities and insufficient toilet paper for longer stays — all of which we will be addressing promptly with our housekeeping and maintenance teams to improve the guest experience, and we thank you again for taking the time to highlight these important areas so we can make meaningful improvements going forward. Kind regards, Daniel Quispe

Customer review rating 4.5/5

Joanna M. M. Friends - Confirmed reviews ALL

Mantra Chatswood is near the shops, the train and metro stations. Very convenient stay if you wanna to and from the city. The stay was great, the kitchen and laundry was a good amenities.

Dear Joanna M., Thank you so much for your wonderful review — we're thrilled to hear that you enjoyed your stay at Mantra Chatswood and found our location so convenient for accessing the shops, train, and metro stations, making it easy to travel to and from the city; we're also delighted that you made great use of the kitchen and laundry amenities, as we know how valuable these facilities can be for a comfortable stay, and we truly appreciate you taking the time to share your positive experience, as we hope to welcome you back again soon for another great stay! Kind regards, Daniel Quispe

Customer review rating 3.0/5

Vicky L. Families - Confirmed reviews ALL

Good location, spacious room, but hygiene were just disappointing. Hints of dirts everywhere - crumbs in kitchen, sofa, carpet and chair, thick dust on clothing hooks and around handwashing bottle, suggested the cleaners possibly only change/make the beds and simple big surface wipes. There were also dirts on and in microwave, fridge and hob ventilation fan. Basically, I had to use half pack of disinfectant wipes to make myself feel comfortable staying inside the room. 24hrs reception are often not seen or found, there was one night when I went down twice to get assistance between a two hours period, the unavailable sign was still up. How is it possible that the staff went to assist one particular customer for two hours?

Dear Vicky, thank you for taking the time to share such detailed feedback, and we sincerely apologize for the experience you described. We're glad the location and spacious room met your expectations, however, the hygiene issues you encountered — crumbs in the kitchen, sofa, carpet and chair, dust on clothing hooks and around the handwash bottle, as well as dirt in the microwave, fridge, and hob ventilation fan — fall well below the standard we expect from our housekeeping team, and it's concerning to hear you felt the need to use half a pack of disinfectant wipes just to feel comfortable in your own room. This is simply unacceptable, and we will be conducting a thorough review with our cleaning staff to ensure deep-cleaning protocols are properly followed, not just surface-level tidying. We're equally troubled by your experience with our 24-hour reception being unavailable for a two-hour period despite your two visits seeking assistance — this is a serious service failure that we will be investigating directly with our front desk team to understand what happened and ensure accountability. Please accept our sincere apologies for these shortcomings, and we would appreciate the opportunity to make this right — we hope you'll reach out to us directly so we can address this further and restore your confidence in our property.

Customer review rating 4.0/5

Peter V. Business - Confirmed reviews ALL

Certainly convenient. Next to everything you need really.

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Anthony A. Couples - Confirmed reviews ALL

We loved our stay, we just feel we could have had more shampoo and conditioner provided for our two night stay. Only two shampoos and one conditioner for two people. Plus one bar of soap for hands and for the shower.

Dear Anthony, thank you so much for your lovely feedback — we're absolutely delighted to hear that you loved your stay with us! We do appreciate you letting us know about the limited supply of shampoo, conditioner, and soap for your two-night stay, as this is valuable insight for us. We completely understand that two shampoos and one conditioner, along with just one bar of soap, wasn't quite enough for two guests, and we apologize for this oversight. We'll be sure to pass this along to our housekeeping team to ensure toiletries are better stocked relative to room occupancy and length of stay going forward. Thank you again for choosing to stay with us, and we truly hope to welcome you back soon for another enjoyable visit!

Customer review rating 3.5/5

Michael M. Business - Confirmed reviews ALL

Satisfied with my rooms ammenities and cleanliness. Very disappointed that there was no cafe or dining areas within the hotel, had to leave the hotel for meals.

Dear Michael, Thank you for sharing your feedback with us. We're delighted to hear that you were satisfied with our room amenities and cleanliness standards — these are top priorities for our team. We sincerely apologize, however, for any inconvenience caused by the lack of an on-site café or dining area. The good news is that our hotel is located in an area with plenty of dining options just outside — from cozy cafés to popular local restaurants, all within easy reach! Many of our guests actually enjoy this as a chance to explore the neighborhood's culinary scene during their stay. We'd love to provide you with a curated list of nearby favorites next time, so you can make the most of these options with ease. Thank you again for your valuable feedback, and we truly hope to welcome you back soon for another wonderful stay! Sincerely, Daniel Quispe

Customer review rating 2.0/5

Alison D. Friends - Confirmed reviews ALL

The Accor experience was not good. No welcome drinks left in room after they rang and asked what I wanted No vouchered drinks office Bad gold service

Dear ALISON D., Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Cam W. Couples - Confirmed reviews ALL

Staff were very helpful as we had a long stay booked with a more suitable room for a longer stay. Parking was not a problem with an allocated spot

Dear Cam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 3.5/5

Phuong L. Couples - Confirmed reviews ALL

Well located, Comfortable stay

Dear Phuong L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Dianne O. Couples - Confirmed reviews ALL

Well located. Had to book a hotel room as the apartments were fully booked but the room was spacious and well appointed with a microwave and a sink for washing up etc

Dear Dianne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 5.0/5

John C. Business - Confirmed reviews ALL

Beatriz Fiori helped in getting my mobile phone returned that I had left in the taxi from the airport. I have lived and worked in overseas countries and Beatriz is the most professional and friendly understanding person I have met. I will be returning to Chatswood and will be staying at the Mantra

Dear John, Thank you for the great review of our hotel! We are also very happy to have Beatriz in our team, please rest assured that I will pass on your message to her and the rest of the team so we can all learn from her. We hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 3.0/5

Joanne M. Families - Confirmed reviews ALL

Overall the room was a great size, pillows extremely uncomfortable flat like cupboard, we only had 2 in the room and had to request another 2 which was done immediately, no spares in the wardrobe. Reception were great. Housekeeping staff should check that everything is there in the room, 4 tissues left in the tissue box, one coffee mug? vent over toilet popped out, gave me a huge fright and grateful it didn't fall down completely, yet again reception had this attended to immediately. Great reception service. Mantra is in a great location .. besides those couple of things which are all fixable I would stay at Mantra again.

Dear Joanne, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured I have informed our Housekeeping Manager of all the shortcomings during your stay and will rectify all these issues, to prevent future ocurrence. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Linda C. Families - Confirmed reviews ALL

A short train ride to the city, loads of food options, friendly staff and comfortable accomodation.

Dear Linda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our friendly team. We hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 2.5/5

James S. Business - Confirmed reviews ALL

The room was nice except I was in a handicap room no I closed shower or tub the shower curtain didn’t cover the whole area. Looking outside from the patio there was trash that had been there for some time, very unkept.

Dear James, Thank you for sharing your feedback. I am pleased to hear that, overall, you found the room itself comfortable. However, we’re sorry to hear about the issues in your accessible/handicap room, particularly that the shower curtain didn’t fully cover the area, which may have made the bathroom less safe and convenient. We appreciate you bringing this to our attention and will ensure it is reviewed by the appropriate team. I am also very sorry regarding the unkept patio area—including the trash that appeared to have been left there for some time. This is not the standard we aim to provide, and we will address this with our Housekeeping team to prevent it happening again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 0.5/5

Ehsan Q. J. Business - Confirmed reviews ALL

Unfortunately, the AC in my room wasn’t working properly on 27Aug26 and couldn’t heat the room, so it was freezing all night. The staff were friendly and tried to help, but couldn’t fix the AC. They gave me a small fan heater, which also didn’t work in my room. I took it back to reception before dinner and was told I could collect it when I returned. I came back around 1am, but no one was at reception. I also called, but no one answered. I was too tired to keep following it up, so I ended up sleeping in a very cold room. Friendly staff, but unfortunately not a pleasant or comfortable stay in a cold Sydney night

Dear Ehsan, Thank you for taking the time to share your experience. Please accept my sincere apologies for the inconvenience you experienced when the fan heater didn’t work in your room, and for the issue with reception not being available when you returned around 1am. We understand how frustrating this would have been—especially when you were already exhausted. It’s reassuring to hear that the team were friendly and tried to assist, but we recognise that the overall situation still fell short of what you should expect from us. Your comments have been noted, and we will ensure they are reviewed with our Maintenance team to prevent this happening again. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another opportunity in the future. Kind regards, Sincerely, Daniel Quispe

Customer review rating 2.5/5

Shane V. Families - Confirmed reviews ALL

We were actually so disappointed that there was no bar or restaurant attached to the Mantra. Rooms were substandard. Old, dark, and in need of a thorough clean as well as an upgrade.

Dear Shane, Thank you for sharing your feedback. We’re truly sorry to hear that your stay at Mantra didn’t meet your expectations—especially regarding the absence of an on-site bar or restaurant and the condition of the rooms. We understand how important cleanliness and comfort are, and we’ll be sure to pass your comments on to our housekeeping team so we can review what went wrong and work on improvements. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another opportunity in the future. Sincerely, Daniel Quispe

Customer review rating 3.0/5

Riko E. Couples - Confirmed reviews ALL

Clean but a few niggles. Lamp had switch missing, so unusable. Shower had low pressure and not hot. We were grateful to get a room (even though hotel was full) thanks to our membership guarantee. Unfortunately though it was on 1st floor and traffic was noisy. Staff were friendly. TV wasn’t connected to internet. Tea and Coffee amenities were basic.

Dear RIKO E., Thank you for sharing your feedback. We’re sorry to hear about a few aspects of your stay—especially the noise from traffic given the room’s position on the 1st floor. Please rest assured that all the maintenance issues have been raised with our team and since been rectified. On the positive side, we’re glad you found our staff friendly. We’d really appreciate the chance to welcome you back, and we’ll do our best to make sure the experience is even smoother next time Sincerely, Daniel Quispe

Customer review rating 2.5/5

Hollie N. Families - Confirmed reviews ALL

Staff we always friendly, however I had problem after problem in the room. Dishes in the cupboard filled with ground spices, oven was broken, had to ask for my rubbish to be emptied, blankets need washing.

Dear Holllie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that all your comments have been brought up to our Housekeeping Manager and rectified. Please accept my sincere apologies. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Zahra E. Friends - Confirmed reviews ALL

The staff was kind and helpful

Dear Zahra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Other web-users rate our hotel

  • 261 reviews 9.5/10 Location
  • 348 reviews 5.6/10 Room
  • 254 reviews 7.4/10 Service
  • 6 reviews 2.6/10 WiFi
  • 156 reviews 5.4/10 Comfort
  • 155 reviews 3.8/10 Cleanliness
  • 102 reviews 4.7/10 Amenities
  • 56 reviews 3.8/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Sydney Hotels