Mantra Chatswood 4 stars

Customer review rating (ALL Rating) 4.1/5 551 reviews

Mantra Chatswood - Image 1
Mantra Chatswood - Image 2
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Mantra Chatswood - Image 4
10 Brown Street, 2067 CHATSWOOD, Australia

Description

Hotel extras

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio

Photo out of - Studio

The Studio room is ideal for business or leisure travellers with facilities including a microwave and toaster, individually controlled air conditioning and heating, work desk, LCD TV and WiFi access.

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

1 Bedroom Apartments are perfect for a luxury stay for business or leisure. Make use of the full kitchen to serve up a meal in the separate living and dining area, and stay connected with WiFi access.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

Telephone
Fax +61 2 9406 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 45 rooms
  • 4 connecting rooms
  • 45 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Tourist guide for families

Well-being

Mantra Chatswood Pool

  • Covered
  • On site

Hotel Gym

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 24.79 € 40 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Pool

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Shower

Access & Security

  • Pool areas wheelchair accessible
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.2 m / 3.94 ft
  • Pool Depth Max: 1.2 m / 3.94 ft
  • Pool Size Min: 12 m / 39.36 ft
  • Pool Size Max: 12 m / 39.36 ft

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Work up a sweat in our fully equipped gymnasium or do a few laps in the heated pool before relaxing in the steam room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  551 reviews

Customer review rating 2.5/5

James S. Business - Confirmed reviews ALL

Dear James, Thank you for sharing your feedback. I am pleased to hear that, overall, you found the room itself comfortable. However, we’re sorry to hear about the issues in your accessible/handicap room, particularly that the shower curtain didn’t fully cover the area, which may have made the bathroom less safe and convenient. We appreciate you bringing this to our attention and will ensure it is reviewed by the appropriate team. I am also very sorry regarding the unkept patio area—including the trash that appeared to have been left there for some time. This is not the standard we aim to provide, and we will address this with our Housekeeping team to prevent it happening again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 0.5/5

Ehsan Q. J. Business - Confirmed reviews ALL

Dear Ehsan, Thank you for taking the time to share your experience. Please accept my sincere apologies for the inconvenience you experienced when the fan heater didn’t work in your room, and for the issue with reception not being available when you returned around 1am. We understand how frustrating this would have been—especially when you were already exhausted. It’s reassuring to hear that the team were friendly and tried to assist, but we recognise that the overall situation still fell short of what you should expect from us. Your comments have been noted, and we will ensure they are reviewed with our Maintenance team to prevent this happening again. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another opportunity in the future. Kind regards, Sincerely, Daniel Quispe

Customer review rating 2.5/5

Shane V. Families - Confirmed reviews ALL

Dear Shane, Thank you for sharing your feedback. We’re truly sorry to hear that your stay at Mantra didn’t meet your expectations—especially regarding the absence of an on-site bar or restaurant and the condition of the rooms. We understand how important cleanliness and comfort are, and we’ll be sure to pass your comments on to our housekeeping team so we can review what went wrong and work on improvements. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another opportunity in the future. Sincerely, Daniel Quispe

Customer review rating 3.0/5

Riko E. Couples - Confirmed reviews ALL

Dear RIKO E., Thank you for sharing your feedback. We’re sorry to hear about a few aspects of your stay—especially the noise from traffic given the room’s position on the 1st floor. Please rest assured that all the maintenance issues have been raised with our team and since been rectified. On the positive side, we’re glad you found our staff friendly. We’d really appreciate the chance to welcome you back, and we’ll do our best to make sure the experience is even smoother next time Sincerely, Daniel Quispe

Customer review rating 2.5/5

Hollie N. Families - Confirmed reviews ALL

Dear Holllie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that all your comments have been brought up to our Housekeeping Manager and rectified. Please accept my sincere apologies. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Dear James, Thank you for sharing your feedback. I am pleased to hear that, overall, you found the room itself comfortable. However, we’re sorry to hear about the issues in your accessible/handicap room, particularly that the shower curtain didn’t fully cover the area, which may have made the bathroom less safe and convenient. We appreciate you bringing this to our attention and will ensure it is reviewed by the appropriate team. I am also very sorry regarding the unkept patio area—including the trash that appeared to have been left there for some time. This is not the standard we aim to provide, and we will address this with our Housekeeping team to prevent it happening again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 0.5/5

Ehsan Q. J. Business - Confirmed reviews ALL

Unfortunately, the AC in my room wasn’t working properly on 27Aug26 and couldn’t heat the room, so it was freezing all night. The staff were friendly and tried to help, but couldn’t fix the AC. They gave me a small fan heater, which also didn’t work in my room. I took it back to reception before dinner and was told I could collect it when I returned. I came back around 1am, but no one was at reception. I also called, but no one answered. I was too tired to keep following it up, so I ended up sleeping in a very cold room. Friendly staff, but unfortunately not a pleasant or comfortable stay in a cold Sydney night

Dear Ehsan, Thank you for taking the time to share your experience. Please accept my sincere apologies for the inconvenience you experienced when the fan heater didn’t work in your room, and for the issue with reception not being available when you returned around 1am. We understand how frustrating this would have been—especially when you were already exhausted. It’s reassuring to hear that the team were friendly and tried to assist, but we recognise that the overall situation still fell short of what you should expect from us. Your comments have been noted, and we will ensure they are reviewed with our Maintenance team to prevent this happening again. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another opportunity in the future. Kind regards, Sincerely, Daniel Quispe

Customer review rating 2.5/5

Shane V. Families - Confirmed reviews ALL

We were actually so disappointed that there was no bar or restaurant attached to the Mantra. Rooms were substandard. Old, dark, and in need of a thorough clean as well as an upgrade.

Dear Shane, Thank you for sharing your feedback. We’re truly sorry to hear that your stay at Mantra didn’t meet your expectations—especially regarding the absence of an on-site bar or restaurant and the condition of the rooms. We understand how important cleanliness and comfort are, and we’ll be sure to pass your comments on to our housekeeping team so we can review what went wrong and work on improvements. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another opportunity in the future. Sincerely, Daniel Quispe

Customer review rating 3.0/5

Riko E. Couples - Confirmed reviews ALL

Clean but a few niggles. Lamp had switch missing, so unusable. Shower had low pressure and not hot. We were grateful to get a room (even though hotel was full) thanks to our membership guarantee. Unfortunately though it was on 1st floor and traffic was noisy. Staff were friendly. TV wasn’t connected to internet. Tea and Coffee amenities were basic.

Dear RIKO E., Thank you for sharing your feedback. We’re sorry to hear about a few aspects of your stay—especially the noise from traffic given the room’s position on the 1st floor. Please rest assured that all the maintenance issues have been raised with our team and since been rectified. On the positive side, we’re glad you found our staff friendly. We’d really appreciate the chance to welcome you back, and we’ll do our best to make sure the experience is even smoother next time Sincerely, Daniel Quispe

Customer review rating 2.5/5

Hollie N. Families - Confirmed reviews ALL

Staff we always friendly, however I had problem after problem in the room. Dishes in the cupboard filled with ground spices, oven was broken, had to ask for my rubbish to be emptied, blankets need washing.

Dear Holllie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that all your comments have been brought up to our Housekeeping Manager and rectified. Please accept my sincere apologies. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Zahra E. Friends - Confirmed reviews ALL

The staff was kind and helpful

Dear Zahra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 5.0/5

Alyxandra Q. Business - Confirmed reviews ALL

the freshly refurbished 1 bedroom apartment was great. very comfortable mattress, decent blackout curtains that actually fit the windows.

Dear Alyxandra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 1.5/5

M. M. Families - Confirmed reviews ALL

It was very outdated Couch was falling apart Wasnt dusted in probably months or years The exaust fan and lights had layers of dust It says fully equipped kitchen Had 2 forks, 1 spoon and one very loud fridge

Dear M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept my sincere apologies for this experience, please rest assured that all your comments have been passed on to the respective department since have been rectified. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 1.5/5

Susannah W. Business - Confirmed reviews ALL

Check in was rude, room was old and smelt damp, no welcome drink

Dear Susannah, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept my sincere apologies for the encountered you had with a member of our staff, rest assured that we will providing additional training for the respective member. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Philip A. Couples - Confirmed reviews ALL

Good value and well situated

Dear Philip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 3.0/5

R. M. A. R. Business - Confirmed reviews ALL

Good as always, however did notice lots of cleanliness issues.

Dear R., Thank you for taking the time to share your feedback. While we were glad to welcome you back, I really wish you had a better experience. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that I have communicated all the cleanliness issues with our Housekeeping Manager and since then have rectified them. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniel Quispe

Customer review rating 5.0/5

Graeme M. Couples - Confirmed reviews ALL

Check in was easy. Staff friendly and helpful. Our room was very comfortable and spacious.

Dear GRAEME M., We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Quispe

Customer review rating 1.5/5

Kushal S. Business - Confirmed reviews ALL

No hot water and nothing done.

Dear KUSHAL S., Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the issue has been since rectified by our plumber. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Quispe

Customer review rating 5.0/5

Karyn T. Business - Confirmed reviews ALL

thank you for a great place to stay for business, quiet, convenient location

Dear Karyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 0.5/5

Luke M. Business - Confirmed reviews ALL

no refund provided hat to make several calls to chae it still not teleasted 9 day later still chasing it

Hi Luke, Thank you for your feedback and I would like to sincerely apologise for the frustrating experience you have had regarding your refund. In order for me to investigate this matter further and resolve it as quickly as possible, I have reached out to you directly. If you can please reply back so we can get this sorted as swiftly as possible. Again, we are truly sorry for the inconvenience caused and we look forward to hearing from you. Kind regards,

Customer review rating 4.5/5

William O. Couples - Confirmed reviews ALL

Staff all friendly. Very happy with our stay

Dear William, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Location is great, bed was comfortable, the floor however was itchy and dirty under the bed.

Dear KELSEY HILLS, Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Quispe

Customer review rating 5.0/5

Kristopher O. Solo - Confirmed reviews ALL

Apart from having all the things you need my stay is enjoyable because of the amazing customer service given to me by Daniel and Rifat. If not with Daniel I am planning to leave Accor program for good because of the bad experience I had with other Accor hotels but he talked me out of it and ask to give Accor a chance by looking after me during my stay at Mantra Chatswood. Accor should thank Daniel, I am now a Platinum member and I intend to reach beyond Diamond level if Accor will treat my active cases diligently.

Dear KRISTOPHER O., We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, just let me know whenever you decide to come back and will make we look after you. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I love the location, love the room, all was good.

Dear Joanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Customer review rating 4.5/5

Kevin W. Couples - Confirmed reviews ALL

very convenient location close to the railway, clean room

Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Quispe

Other web-users rate our hotel

  • 264 reviews 9.5/10 Location
  • 352 reviews 5.8/10 Room
  • 258 reviews 7.2/10 Service
  • 6 reviews 2.6/10 WiFi
  • 166 reviews 3.9/10 Cleanliness
  • 162 reviews 5.4/10 Comfort
  • 105 reviews 4.9/10 Amenities
  • 59 reviews 3.8/10 Vibe

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