Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,119 reviews

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Mercure Sydney Macquarie Park - Image 1
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81 Talavera Road, 2113 NORTH RYDE, Australia

Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

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Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,119 reviews

TripAdvisor Rating  3.6/5  25 reviews

Customer review rating 5.0/5

Zhengquan Y. Families - Confirmed reviews ALL

customer discount of meal.free drink.fabulous experience.

Thank you for your wonderful feedback! We are thrilled you had a fabulous experience during your meal. We are especially pleased that you enjoyed the good location, the good service provided by our staff, and the added value of your customer discount and free drink. We hope to see you again soon! Kind Regard, Mercure Macquarie Park Team

Customer review rating 2.0/5

Tammie L. Families - Confirmed reviews ALL

We had very little sleep as hotel seemed to be rented to students who spent all hours of the night room hopping & door banging. Room TV should be smart TV with internet access.

Customer review rating 3.0/5

Rod A. Families - Confirmed reviews ALL

I have moved these comments from the public space as I do not wish you any ill will but at $490 the room was pokey, the bathroom tiny, old fashioned and low quality, microwave and sink were provided but with no cutlery or crockery, no minibar, nothing. Access to carpark is through the food servery of the dining room and the check in desk is the bar of the dining room. The hotel is okay and is quite acceptable but the price is exorbitant for what you are offering. A 5 star price for a 3 star rating.

Thank you for taking the time to share your feedback regarding your recent stay at Mercure Sydney Macquarie Park. We genuinely appreciate your insights, as they are invaluable in our ongoing efforts to enhance our guest experience. We regret to learn that the accommodations did not meet your expectations in terms of space and amenities. While we strive to provide a comfortable environment, we recognize that our offerings may not align with every guest's preferences. Your comments regarding the parking access and check-in process have been noted, and we will review them with our team. We appreciate your understanding of our pricing structure, which reflects our commitment to quality service and facilities. Thank you once again for your feedback. Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 3.5/5

Susane B. Families - Confirmed reviews ALL

We had to be there on the Friday night due to hospital admission on Saturday morning however as AC/DC was on that night our room was $499. Double the normal cost. Had to book two rooms as my husband and I took my brother down as he was the one going into hospital. We then had to stay Saturday night which was $288. The cost of a can of whiskey and dry was $16 which is outrageous. Also had to pay $16 a night to have car in an outside parking lot. The cost of the room you would think would also cover the parking. The staff were very nice and the service we received was excellent. Just upset over the cost rip off. It was a very expensive few days.

Dear Susane B., Thank you for taking the time to share your feedback regarding your recent stay with us. I appreciate your comments and understand your concerns regarding the pricing during a special event weekend. Such peaks in demand do lead to temporary adjustments in rates, which are set to reflect market conditions. I acknowledge that the costs associated with your stay, including the room rates and additional charges for parking and beverages, felt excessive. I assure you that we strive to provide transparent pricing and value to our guests. While parking fees are standard at our property, I understand how they can contribute to the overall expense during your visit. I am pleased to hear that our staff provided you with excellent service. Your satisfaction is important to us, and I will ensure that your feedback regarding pricing is noted for our future considerations. Thank you once again for your insights. Best regards, Ben Nicholls General Manager Mercure Sydney Macquarie Park

Customer review rating 5.0/5

Raymond N. Families - Confirmed reviews ALL

Everyone was friendly and courteous, room was well appointed so we had a restful and enjoyable stay

Thank you so much for your feedback. We are delighted to hear that you found everyone to be friendly and courteous and that your well-appointed room contributed to a restful and enjoyable stay. We look forward to welcoming you back again soon! Kind Regards, Mercure Macquarie Team

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Other web-users rate our hotel

  • 567 reviews 9.3/10 Location
  • 673 reviews 7.3/10 Room
  • 737 reviews 9.2/10 Service
  • 15 reviews 9.1/10 WiFi
  • 319 reviews 7.3/10 Cleanliness
  • 198 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.