Mercure Sydney Macquarie Park 4 stars

Name: Mercure Sydney Macquarie Park - ALL
Address: 81 Talavera Road, NORTH RYDE, 2113, AU
Telephone: +61272551900
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,243 reviews

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81 Talavera Road, 2113 NORTH RYDE, Australia

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Mercure Sydney Macquarie Park

Hotel for travellers looking for local and authentic experiences

Mercure Sydney Macquarie Park located 20-min drive to Sydney CBD, adjacent to Macquarie University, next door to Macquarie Shopping Centre - we're in the heart of a bustling area. Relax after a busy day's work or sightseeing in one of spacious rooms with a kitchenette, smart TV and air conditioning. Complimentary: 24/7 reception - Luggage storage - Wake up calls - Wi-Fi. Available at a charge: All-day dining - Parking - Guest laundry - A bookable shuttle bus around the business park - Late-check outs.

Located just moments from Macquarie University, shopping precincts, and major corporate offices Mercure Sydney Macquarie Park offers modern comfort blended with urban convenience in the heart of Sydney's thriving business and tech hub. Mercure Sydney Macquarie Park offers contemporary rooms with comfortable bedding, high-speed Wi-Fi, and ergonomic workspaces. Whether visiting for business or leisure, guests enjoy easy access to public transport, Sydney`s CBD, and scenic parklands.

Mercure Sydney Macquarie Park located 13 km north-west of the Sydney central business district in the local government area of the City of Ryde, walking distance to Macquarie University, Macquarie Shopping Centre and Macquarie Hospital.

Welcome to Mercure Sydney Macquarie Park. We look forward to making your stay easy, welcoming, and memorable.

Evangeline Hipsley-Davidson, Hotel Management

Hotel extras

20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre
Newly refurbished rooms and public areas
On-site outdoor parking area
Accessible rooms located on ground floor
Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

Room

Standard Queen Room

23 sqm Standard Queen Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons: 3
Area: From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Microwave
Mini-refrigerator
Studio/kitchenette

Bathroom

Bathroom Facilities

Bathroom products
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Internet Facilities

High speed internet
Wireless internet in your room

Tv Facilities

Chromecast
Satellite/cable colour TV
39'/99 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Air cooling system
Individual heating and air conditioning adjustment

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Superior King Room

25 sqm Standard King Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Microwave
Mini-refrigerator
Studio/kitchenette

Bathroom

Bathroom Facilities

Bathroom products
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Internet Facilities

High speed internet
Wireless internet in your room

Tv Facilities

Chromecast
Satellite/cable colour TV
39'/99 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Air cooling system
Individual heating and air conditioning adjustment

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Standard Twin Room

25 sqm Standard Twin Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Microwave
Mini-refrigerator
Studio/kitchenette

Bathroom

Bathroom Facilities

Bathroom products
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Internet Facilities

High speed internet
Wireless internet in your room

Tv Facilities

Chromecast
Satellite/cable colour TV
39'/99 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Air cooling system
Individual heating and air conditioning adjustment

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Triple Room

25 sqm Standard Triple Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons: 3
Area: From 23 m² / 247 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Microwave
Mini-refrigerator
Studio/kitchenette

Bathroom

Bathroom Facilities

Bathroom products
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Internet Facilities

High speed internet
Wireless internet in your room

Tv Facilities

Chromecast
Satellite/cable colour TV
39'/99 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Air cooling system
Individual heating and air conditioning adjustment

3 pers. max
23 m² / 247 sq ft

Bedding 3 x Single bed(s)

See availabilities

Room

Superior Accessible King Room

Wheelchair-accessible 32 sqm Deluxe room with a King Bed featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a wardrobe, safe, smart TV with Chromecast, high-speed Wi-FI and AC.

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Accessibility: Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Microwave
Mini-refrigerator
Studio/kitchenette

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom doors 32 inches wide
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Mirror
Towel rack
Toilet with side and rear grab bars
Toilet seat 17”-19” above floor
Sink lever hardware
Sink top 27”-34” above floor
Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
Bathroom has 60” diameter turning radius or space for T-turn
Bathroom hook no higher than 48” above floor provided
Towel bar or rack no higher than 48” above floor provided
Handheld shower
Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

High speed internet
Wireless internet in your room

Tv Facilities

Chromecast
Satellite/cable colour TV
39'/99 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge
36” wide route to both sides of bed (in room with one bed)

Comfort Features

Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Operator wake up call
Doorways provide 32” clear width
Lever door hardware
Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
Drapery controls no higher than 48” with loop ends
Thermostat no higher than 48” above floor
Light switches no higher than 48” above floor
At least one closet rod no higher than 48” above floor
Safe shelf and controls 15”-48” above floor
Phone within 4 ft. of outlet
Flashing light for incoming telephone calls

Temperature Air Control

Air Conditioning
Air cooling system
Individual heating and air conditioning adjustment

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Superior Accessible King Room

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

+61 2 7255 1900

+61000000

Access and transport

Railway station
Highway exit
Helipad/aerodrome

TALAVERA ROAD

Highway exit

Access: 400 m / 0.25 mi

MACQUARIE UNIVERCITY

Railway station

Access: 1 km / 0.62 mi 10 min walk

SYDNEY

Helipad/aerodrome

Access: 27 km / 16.78 mi 30 min drive

MACQUARIE UNIVERCITY ART GALLERY

Art and Culture

Access: 500 m / 0.31 mi 3 min walk / 1 min drive

ABORIGINAL PUBLIC ART PROGECT

Art and Culture

Access: 11 km / 6.83 mi 2 hrs 36 min walk / 23 min drive

DARLING HARBOUR

Tourist attraction

Access: 17 km / 10.56 mi 4 hrs walk / 21 min drive

SYDNEY OPERA HOUSE

Opera/symphony/concert hall

Access: 19 km / 11.8 mi 4 hrs 35 min walk / 19 min drive

Macquarie Park

Park

Access: 500 m / 0.31 mi 5 min walk

Lane Cove National Park

National park

Access: 5 km / 3.11 mi 10 min drive

Wind Wanes at Ryde Wharf Reserve

Park

Access: 7.2 km / 4.47 mi 1 hrs 40 min walk / 15 min drive

Parramatta River Walk

River

Access: 8 km / 4.97 mi 15 min drive

Ku-ring-gai Chase National Park

National park

Access: 25 km / 15.53 mi 30 min drive

Blue Mountains National Park

National park

Access: 80 km / 49.68 mi 1 hrs 30 min drive

Macquarie Shopping Centre

Shopping centre/mall

Access: 700 m / 0.43 mi 10 min walk / 4 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property
Room service

Hotel informations

120 rooms
6 rooms for people with reduced mobility
4 connecting rooms
120 non-smoking rooms
3 floors

Languages spoken at the hotel

English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

Laundromat

Lounge

Waiting area or lounge

Wi-Fi

High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

Express check-in
Express check-out
Late Checkout

Concierge

Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

Cold snacks
Hot meals

Breakfast

Buffet Additional charge

Parking information

On site
Outdoor parking
Private
150 parking spaces
Parking opened 24/7
Max Limited Height: 5 m / 16.4 ft
Parking pricing: 16 AUD 16 AUD Per day

Services & equipment

Intercom

Vehicles

Bus parking

Security

Well-lit parking
Controled access parking
Parking equipped with lights

Accessibility

Accessible parking

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Cooking style: Cafe
Classifications & labels: 2024
Capacity: 60
Accessibility: Accessible service

81 Talavera Road, 2113 North Ryde, Australia

+61 2 7255 1900

Menu PDF

Monday	07:00 AM - 10:00 PM
Tuesday	07:00 AM - 10:00 PM
Wednesday	07:00 AM - 10:00 PM
Thursday	07:00 AM - 10:00 PM
Friday	07:00 AM - 10:00 PM
Saturday	07:00 AM - 10:00 PM
Sunday	07:00 AM - 10:00 PM

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area
Terrace
Takeaway Meals

Payment

Credit card
Apple Pay
Contactless

Credit cards

American Express
Mastercard
China UnionPay
JCB
Visa

Wine and other drinks information

Wine by the glass available
Soft drinks

Accommodate food

Children menu
Light menu
Vegetarian menu

Breakfast

Buffet

Enjoy a delicious full buffet breakfast with an array of hot and continental items including eggs, bakery section, juice station, cereals and yoghurts plus more. We proudly use locally sourced produce to provide you fresh and high-quality dishes.

Monday	06:30 AM - 10:00 AM
Tuesday	06:30 AM - 10:00 AM
Wednesday	06:30 AM - 10:00 AM
Thursday	06:30 AM - 10:00 AM
Friday	06:30 AM - 10:00 AM
Saturday	07:00 AM - 11:00 AM 06:30 AM - 10:00 AM
Sunday	07:00 AM - 11:00 AM 06:30 AM - 10:00 AM

Services

English
American
Hot Breakfast
Cold breakfast

Restaurant

Distrikt Press cafe

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,243 reviews

Douglas R. Couples - 10/15/2026 Confirmed reviews ALL

We are now home and still scratching 2 days after staying in Room 328 - the worst case of bed bugs since Peru over 10 years ago (and I stay in hotels 60-80 nights every year). The lights above the bed did not work. Tiles in the bathroom were missing. The shower screen door did not close. The freezer in the fridge was iced up. The cleaner did not put cups away, or replace used tea bags. I have stayed at this hotel many times before, and note how it is deteriorating. While cheaper than other hotels in the area, this will be my last stay unless it is renovated. While the cafe food is ok, the menu today is much less than what it used to be. There is plenty of parking and the location of the hotel is convenient (on the Macquarie Uni and Macquarie Uni Hospital site, a 10 minute walk to Macquarie Shopping Centre / Metro Station and Bus Interchange, and near many Macquarie Park businesses). The foyer / entrance are is also pleasant. But with only one slow lift, if it was out of operation it would take me three trips up and down the stairs with my luggage (I have about 5 heavy work related bags). I have previously reported the freezer ice issue, and have twice had one light not working. While the rooms are not dirty, cleaning and maintenance has always been an issue. I also almost double paid for the parking and room as their system did not reconcile the automatic payment for the room, or the payment for parking on arrival. Unfortunately I did double pay on a previous trip - on that occasion the then manager said he could not do a refund, and I had to go through Accor Management, which took about 2 weeks. I have also seen a progression of different managers (a shame because the front office / cafe staff are friendly and are trying to do the right thing). So it seems the Salter Brothers (the owner) is just not prepared to spend any money on the property - perhaps it is just the small forgotten hotel in their empire.

Dear Mr. R., Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise for the discomfort you experienced due to the issues you mentioned, particularly concerning the room conditions and maintenance. Your comments about the bed bugs, bathroom fixtures, and the state of the amenities are concerning, and I assure you that cleanliness and comfort are priorities for us. I can assure you that following your review we have completed a thorough investigation of your room and have found no evidence of bed bug activity. I am sorry that these concerns were not raised during your stay to allow us to address your discomfort. I appreciate your observations about the café menu, we always aim to provide a seamless experience, and I will ensure your feedback is noted for further review. It is disheartening to hear that your past visits have not met your expectations, especially given your history with our hotel. We value your loyalty and hope to regain your trust in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

G. M. G. Business - 10/14/2026 Confirmed reviews ALL

Dear G. M., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and enjoyed a comfortable stay. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Stephen M. Couples - 10/14/2026 Confirmed reviews ALL

Dear Stephen M., Thank you for your kind words regarding our professional and helpful staff. We are delighted to know that you enjoyed your getaway with us and appreciate your positive feedback. Best regards, Mercure Sydney Macquarie Park Front Office

Craig H. Business - 10/13/2026 Confirmed reviews ALL

Dear Craig H., Thank you for your kind feedback. We are delighted to hear that you found our location convenient and that our staff provided you with helpful service. It is also wonderful to know that you enjoyed our breakfast offerings. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Lucas D. Couples - 10/13/2026 Confirmed reviews ALL

Dear Lucas D., Thank you for your kind feedback regarding your stay with us. We are delighted to hear that you found our staff accommodating and that your overall experience met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

G. M. G. Business - 10/14/2026 Confirmed reviews ALL

My stay was comfortable.

Stephen M. Couples - 10/14/2026 Confirmed reviews ALL

Very professional and helpful staff as alway

Craig H. Business - 10/13/2026 Confirmed reviews ALL

Staff were very helpful. Loved the breakfast.

Lucas D. Couples - 10/13/2026 Confirmed reviews ALL

I was very happy with the hotel in every aspect

Sarah M. Families - 10/12/2026 Confirmed reviews ALL

Well located to where we needed to be. Facilities were clean and comfortable. We received the guest of the day which was a nice touch to the trip.

Dear Sarah M., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and our facilities comfortable and clean. It is wonderful to know that you enjoyed the guest of the day experience. We look forward to welcoming you back. Best regards, Mercure Sydney Macquarie Park Front Office

Marion C. Business - 10/11/2026 Confirmed reviews ALL

A great location near the Macquarie University Hospital. It helped make a stressful time easier. The staff were all very pleasant & helpful with any requests

Dear Marion C., Thank you for your kind words regarding your recent stay at Mercure Sydney Macquarie Park. We are pleased to hear that our location and the helpfulness of our staff contributed positively during your time with us. Best regards, Mercure Sydney Macquarie Park Front Office

Leslie H. Couples - 10/9/2026 Confirmed reviews ALL

Had to stay at hospital for operation from 300kms away.

Dear Leslie H., Thank you for sharing your experience. We are pleased to hear that our location was convenient for your needs during your hospital visit. We hope to welcome you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Debra T. Business - 10/9/2026 Confirmed reviews ALL

Very happy. Lovely staff. Immaculate premises.

Dear Debra T., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our premises comfortable, clean, and our staff friendly. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

David C. Families - 10/8/2026 Confirmed reviews ALL

Front counter staff all very efficient and knowledgbable.

Dear David C., Thank you for your kind feedback regarding our front counter staff. We are pleased to hear that you found them efficient and knowledgeable. Your comments will be shared with the team as we continue to strive for excellence in our service. Best regards, Mercure Sydney Macquarie Park Front Office

Jeanie H. Couples - 10/7/2026 Confirmed reviews ALL

From the moment we arrived we were greeted with a kind welcome and staff were very helpful with checking in. Once we got to our room we were pleasantly surprised with the cleanliness and comfort of the room and elated with a welcome card, fresh fruit and a bottle of wine and water complimentary as we were chosen guest of the week. The breakfast buffet was very nice with many food choices. We travel to this location often and usually stay elsewhere but we will definitely be choosing Mercure at Macquarie Park whenever they have vacancies!

Dear Jeanie H., Thank you for your wonderful feedback regarding your recent stay at Mercure Sydney Macquarie Park. We are delighted to hear that you received a warm welcome and that our staff provided helpful assistance during your check-in process. It is gratifying to know that you appreciated the cleanliness and comfort of your room, as well as the complimentary amenities as our guest of the week. We are also pleased that you enjoyed the variety offered at our breakfast buffet. Your loyalty is greatly appreciated, and we look forward to welcoming you back to our hotel on your future visits. Best regards, Mercure Sydney Macquarie Park Front Office

Vincent C. Families - 10/6/2026 Confirmed reviews ALL

Very convenient for access to Macquarie University Hospital.

Dear Vincent C., Thank you for your positive feedback regarding the convenience of our location for accessing Macquarie University Hospital. We are pleased to know that our proximity met your needs. Best regards, Mercure Sydney Macquarie Park Front Office

Martin G. Couples - 10/6/2026 Confirmed reviews ALL

Good sized room but very short of wardrobe space. Breakfast OK. Automated self checkin not explained well.

Dear Martin G., Thank you for your feedback. We are pleased to hear that you were overall very satisfied with your stay. We appreciate your comments regarding wardrobe space and the self-check-in process, and your insights will be taken into consideration for future improvements. Best regards, Mercure Sydney Macquarie Park Front Office

Alvin D. Families - 10/6/2026 Confirmed reviews ALL

Room is clean and nice. Staff are friendly

Dear Alvin D., Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and appreciated the cleanliness of your room, as well as the friendliness of our staff. Your kind words are greatly valued. Best regards, Mercure Sydney Macquarie Park Front Office

Janet M. Families - 10/6/2026 Confirmed reviews ALL

Comfy rooms. Quiet space.

Dear Janet M., Thank you for your positive feedback. We are delighted to hear that you found our location convenient, enjoyed the café offerings, and appreciated the comfort and tranquility of your room. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Mercure Sydney Macquarie Park Front Office

Somnath G. Solo - 10/4/2026 Confirmed reviews ALL

It was a very safe and comfortable stay. As Indian I missed the health faucet or jet spray, rest all are excellent.

Dear Somnath G., Thank you for your positive feedback regarding your comfortable stay. We appreciate your suggestions and understand the importance of amenities that cater to all preferences. Your comments will be considered in our ongoing efforts to enhance guest satisfaction. best regards, Mercure Sydney Macquarie Park Front Office

Jessica S. Families - 10/3/2026 Confirmed reviews ALL

For what I paid I sr least expected sound minimizing walls and windows. Sounded like they were open the entire night and considering how close the hotel is to a main road and hospital and now a construction site, this is a significant oversight. Would not recommend for sleeping. Maybe storage.

Dear Ms. S., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that the noise levels impacted your comfort during the night. We strive to provide a restful environment for our guests, and I regret that we fell short in this instance. Your comments regarding value and amenities have been noted, and we appreciate you bringing these concerns to our attention. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Chris R. Couples - 10/3/2026 Confirmed reviews ALL

There are some very good reasons to stay at Mercure Macquarie which would push the rating into Satisfied, but each time we stay there is something small but irritating to us. I have mentioned the cleanliness of the shower recess before, they are tired. This time there were no face washers, and the TV volume is adjusted so low (room 313) that we couldn't hear it to even watch the news. Now I guess you have had lots of noise complaints in the past and this is your way of handling it BUT I just want to watch some TV in the room. We had to put up with yelling and screaming stupid females late at night so is this too big an ask????

Dear Chris R., Thank you for sharing your feedback regarding your recent stay at Mercure Sydney Macquarie Park. We appreciate your continued patronage and understand that your experience did not meet your expectations this time. We sincerely apologise for the cleanliness issues you encountered with the shower recess and for the inconvenience of missing face washers. These are indeed available upon request for our guests who require them. I am sorry to hear that you experienced noise disturbances from adjacent rooms. Had our team been notified, they would have been able to address your concern in the moment, and regarding the volume of the TV, each of our in-room televisions is equipped with a remote control with which you can increase or decrease the volume. Our team would be happy to assist with this if required. We hope to welcome you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Charles B. Business - 10/2/2026 Confirmed reviews ALL

We have previously requested a room close to the lift but this time we were given a room the farthest from the lift, I had to back to the desk to organise another room. The servicing of the of the room on the next day was a bit haphazard.

Dear Charles B., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location comfortable and convenient. However, I apologize for the inconvenience you experienced with your room assignment and the service provided during your stay. Your comments will be noted to enhance our guest experience in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Pauly T. Couples - 10/2/2026 Confirmed reviews ALL

Pretty decent price.

Dear Pauly T., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our accommodations comfortable and our pricing to your satisfaction. Your comments are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Web-users rating

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66 reviews 9.4/10 Location
96 reviews 7.2/10 Room
90 reviews 9.5/10 Service
49 reviews 6.2/10 Cleanliness
21 reviews 8.3/10 Breakfast

47 reviews 9.5/10 Location
62 reviews 7.1/10 Room
75 reviews 8.7/10 Service
29 reviews 6.4/10 Cleanliness
12 reviews 8.4/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Sydney Macquarie Park, check-in is available from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Sydney Macquarie Park regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.