Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,144 reviews

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Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

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Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,144 reviews

TripAdvisor Rating  3.6/5  25 reviews

Customer review rating 5.0/5

Chi M. C. Business - Confirmed reviews ALL

Very good service

Thank you for your wonderful feedback. We are delighted to hear you enjoyed our location and received very good service during your stay. It is great to see such positive scores across your experience, and we truly appreciate your recommendation. We hope to welcome you back again soon. Warm regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 5.0/5

Peta B. Solo - Confirmed reviews ALL

Clean , quiet and convenient to MUH for procedure. Parking good price and staff very pleasant.

Thank you for your lovely feedback. We are so pleased to hear you found the hotel clean, quiet and comfortable, and that our location worked well for your visit to the hospital. It is great to know you enjoyed the bed, found the parking good value, and felt well looked after by our team. We truly appreciate your recommendation and hope to welcome you back again whenever you need to stay in the area. Warm regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.5/5

James H. Couples - Confirmed reviews ALL

Good reception on arrival ( served at the counter). I hate the impersonal terminals. Service at the bar was excellent. Only critics mis having our room meals delivered in a cardboard box - not expected at Accor hotels.

Thank you for sharing your feedback following your recent stay with us. We are pleased to hear you enjoyed the personal service at reception and the excellent experience at the bar, and it is great to know these interactions stood out positively during your visit. We appreciate your honest comments regarding the self service terminals, room servicing timing, and the presentation of in room dining. Your feedback is valuable and helps us review how we deliver these services to better align with expectations, particularly for our loyal ALL members. Thank you again for taking the time to let us know about your experience. We do hope to have the opportunity to welcome you back and provide an even smoother stay next time. Warm regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Jenny H. Families - Confirmed reviews ALL

We frequently stay with Macquarie Park Accor as it is convenient to the hospital. Beds are comfortable & staff are always helpful.

Thank you for your continued loyalty and for taking the time to share your feedback. We are delighted to hear that you frequently choose to stay with us due to our convenient location, and that you consistently find the beds comfortable and the rooms clean and tidy. It is especially pleasing to know our team are always helpful and that Jermie made a positive impression during your stay. We also appreciate you highlighting how important it is for you to speak directly with our reception team when booking, and we are glad this helps us better support your needs. We truly value your recommendation and look forward to welcoming you back again soon. Warm regards, Guest Experience Team Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Annie D. Families - Confirmed reviews ALL

Excellent staff

Thank you for taking the time to share your feedback. We are delighted to hear that you had such a positive experience and that our team made you feel well supported during your stay. Your kind words about our staff mean a great deal to us. We are especially pleased to know that one of our team members was able to offer care and kindness at a difficult moment. This is exactly the level of service we strive to provide. Thank you again for choosing to stay with us. We hope to welcome you back in the future. Warm regards, Guest Experience Team Mercure Sydney Macquarie Park

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Other web-users rate our hotel

  • 578 reviews 9.3/10 Location
  • 705 reviews 7.2/10 Room
  • 767 reviews 9/10 Service
  • 14 reviews 8.6/10 WiFi
  • 345 reviews 6.8/10 Cleanliness
  • 213 reviews 5.6/10 Food
  • 204 reviews 7.8/10 Breakfast
  • 168 reviews 7/10 Value

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