Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.4/5 941 reviews

Best price
guarantee
Mercure Sydney Macquarie Park - Image 1
Mercure Sydney Macquarie Park - Image 2
Mercure Sydney Macquarie Park - Image 3
Mercure Sydney Macquarie Park - Image 4
81 Talavera Road, 2113 NORTH RYDE, Australia

Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77582, 151.11943

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  941 reviews

TripAdvisor Rating  3.5/5  16 reviews

Convenance

Customer review rating 5.0/5

Dene' Families - Confirmed reviews ALL

Mercure was a first time stay for me and it was Wonderful. The room especially the bed I seriously had the best rest I've ever experienced.

Dear Dene, Thank you for taking the time to share your experience with us! We are thrilled that your first stay at Mercure Sydney Macquarie Park was wonderful and that you had the best rest ever—our beds are designed for comfort, and it’s great to know they exceeded your expectations. Your compliments about the spotless room, hassle-free booking, and excellent service from our team mean a lot to us. We strive to make every guest feel welcome and at home, and it’s rewarding to hear we succeeded during your stay. Thank you also for highlighting your satisfaction with our sustainable initiatives—it’s an important aspect of our values, and we’re glad you appreciated it. We look forward to welcoming you back on your next visit. If there’s anything we can do to make your stay even better, please don’t hesitate to let us know. Warm regards, Ben Nicholls General Manager Mercure Sydney Macquarie Park

Perfect location for our needs

Customer review rating 5.0/5

Charles Couples - Confirmed reviews ALL

Comfortable bed, clean room, excellent service from staff, reasonable cost, close to Macquarie University Hospital, hassle-free stay.

Dear Charles, Thank you so much for your wonderful review and perfect score! We are delighted to hear that your stay at Mercure Sydney Macquarie Park met your expectations and provided everything you needed for a hassle-free experience. Your kind words about our clean rooms, comfortable beds, and friendly, accommodating staff mean a lot to us. We’re thrilled that our location near Macquarie University Hospital and other local amenities was convenient for your visit. We’re also pleased to know that your breakfast experience was excellent and that you found our team’s service exceptional. It's always our goal to ensure every guest feels welcomed and well cared for. Thank you for choosing to stay with us and for recommending Mercure to others. We look forward to welcoming you back on your next trip! Warm regards, Ben Nicholls General Manager Mercure Sydney Macquarie Park

Hugely overpriced

Customer review rating 0.5/5

Jane W. Business - Confirmed reviews ALL

Very ordinary hotel and way over priced. Absoluely not worth it. Daylight robbery

Dear Jane, Thank you for taking the time to share your feedback. I’m sorry to hear that your stay did not meet expectations and that you felt the pricing did not reflect the value received. Providing a comfortable and worthwhile experience for our guests is always our top priority, and I regret that we fell short during your visit. Your concerns about the cost and the overall experience have been noted, and I assure you we will review these matters internally to ensure we are delivering value that aligns with guest expectations. We appreciate constructive feedback like yours as it helps us identify areas where we can improve. If you would be open to discussing your experience further, I’d be happy to hear more details to better address your concerns. Please feel free to contact me directly at the hotel. I hope we can regain your trust and welcome you back for an improved stay in the future. Warm regards, Ben Nicholls General Manager Mercure Sydney Macquarie Park

Very well located and clean rooms

Customer review rating 5.0/5

Fee Families - Confirmed reviews ALL

The staff were very friendly, helpful and couldn't be faulted.

Dear Fiona, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Mercure Sydney Macquarie Park and appreciated the cleanliness, location, and friendliness of our team. It’s always our goal to provide exceptional service, and we’re delighted we could meet your expectations. Your kind words about our staff and your booking experience mean a lot to us. We’ll be sure to share your feedback with the team, as it’s incredibly motivating to know that their efforts are recognized. We hope to have the pleasure of welcoming you back for another great stay in the future! Warm regards, Ben Nicholls General Manager Mercure Sydney Macquarie Park

You get what you pay for!

Customer review rating 1.5/5

Good C. Business - Confirmed reviews ALL

Average hotel. Miserable staff (especially the old breakfast waiter). Terrible breakfast buffet with no option of anything "made to order". Asked for boiled eggs as the scrambled eggs looked like old porridge. Was told "no as it's not on the menu".... I mean, if I was asking for smoked haddock I get it, but boiled eggs? Clearly the staff who work there are performing the bare minimum required to keep their jobs. At least the beds are comfortable and the aircon works. Don't think I will be staying there again.

Dear Anthony, Thank you for taking the time to share your feedback with us once again. I truly appreciate your continued engagement and for providing both positive and constructive comments regarding your recent stay. While I’m pleased to hear that you found the room comfortable and the air conditioning effective, I’m deeply sorry to learn that certain aspects of your experience, particularly breakfast and staff service, fell short of your expectations. Your comment about the boiled eggs is particularly concerning. This is a simple request that should have been met, and I regret that it was not accommodated. Rest assured, I have already shared this feedback with our breakfast team to ensure we address such requests more flexibly in the future. I also understand your concerns about the staff demeanor during breakfast and the lack of assistance during your late-night check-in at 9 PM. While self-check-in kiosks are designed to make arrivals more convenient, we are reviewing our staffing schedule to ensure guests always have someone available for assistance when needed. Additionally, I note that you shared a similar review on another platform, and I’d like to assure you that your feedback has been taken seriously across the board. We value all comments from our guests, and your detailed input provides us with an opportunity to improve. As an ALL Gold member, your loyalty means a great deal to us, and I’m genuinely sorry that this visit did not reflect the high standards you rightfully expect. I hope you might consider giving us another chance in the future, as we would love the opportunity to deliver a much better experience for you. Thank you again for your feedback and for helping us improve. Warm regards, Ben Nicholls General Manager Mercure Sydney Macquarie Park

In partnership with TripAdvisor

Other web-users rate our hotel

  • 438 reviews 9.3/10 Location
  • 535 reviews 7.8/10 Room
  • 542 reviews 9/10 Service
  • 6 reviews 9/10 WiFi
  • 268 reviews 7.4/10 Comfort
  • 246 reviews 8.1/10 Cleanliness
  • 151 reviews 6.9/10 Breakfast
  • 91 reviews 7.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in North Ryde

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.