Rixos Premium Saadiyat Island

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Rixos Premium Saadiyat Island 5 stars

Customer review rating (ALL Rating) 4.5/5 2,956 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Ultra All Inclusive

  • Fine sandy beach front

  • Wave pool & waterpark for children

  • Villas with private pool

  • Beach front with Spa and Turkish Hammam

Hotel location

Rixos Premium Saadiyat Island

Saadiyat Island
ABU DHABI
United Arab Emirates

  • By plane

    ABU DHABI At 36km / 22.37 miles - Shuttle paying

GPS:24.542985, 54.433157

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews for
Rixos Premium Saadiyat Island

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,956 reviews

TripAdvisor Rating  4.5/5  2,925 reviews

Good Stay and nice staff

Customer review rating 3.5/5

Majed B. Couples - Confirmed reviews ALL

My wife and I enjoyed our stay at the Rixos Abu Dhabi. However, there are a couple things that could be improved. Firstly, there was a significant kids noise within the resort amenities (pool, lobby bar, food area). Obviously as a couple staying at the resort, we wanted to have an intimate atmosphere within the resort. I think the pool should have times where it's (adults only) or specify a separate pool for kids. Same thing at night within the lobby bar, we wanted to have some drinks and relax, but kids were running all over the place and even stepping on stage where the band was performing, so that was kind of disturbing. Secondly, it was almost too boring at night with little to no activity in the resort, even the band that was performing was ok but not very good, I think the resort should offer more activities for adults, especially at night. We had to leave the resort on two of the nights during our stay because we got too bored at night with nothing to do. Overall, we had a good time, but we expected more from a well-known 5 stars resort, especially regarding noise control and entertainment at night.

Dear Majed B., Thank you for taking the time to tell us about your experience at the Rixos Premium Saadiyat Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Great Staff Team, Facilities and Beach Location

Customer review rating 4.5/5

Robin S. Couples - Confirmed reviews ALL

We stayed for 7 nights. Room 5209 accommodation great, quite, A la Carte Restaurants brilliant and Buffet restaurant good. Bars all excellent. Pool and beach side relaxing even with all the children. Lots pf sun beds and towel guys very helpful, especially Zeb. Reception, Security and Concierge team brilliant too. Housekeeping hit and miss as 2 of our days our room was not properly serviced.

Dear Robin S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Luxurious stay by the best beach in Abu Dhabi

Customer review rating 5.0/5

Nadira S. Friends - Confirmed reviews ALL

Amazing location, elite decor, colorful aesthetic rooms. The best abu dhabi beach experience - its expansive and a really good stretch with a lot of beach chairs spread out. The resort is big and has places to explore. Their Turqoise all-day dining restaurant has the tastiest food ever. All food and drinks are inclusive in the offer (except for ala carte restaurants) which is superb and unparalleled experience in Abu Dhabi! The hospitality and staff are great - they took note of our request 3 months prior that we made for a surprise in the room and did an amazing job! Cant wait to go back and this was already our 2nd stay!

Dear Nadira S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

The food quality ( the raw materials was good

Customer review rating 4.5/5

Firoz B. Families - Confirmed reviews ALL

THE MISSING THING WAS free WATER SPORTS LIKE JET SKI, banana boat, parasailing , kayaking etc when guests are spending huge amounts on staycation they should get this facility free

Dear Femi B., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Amazing resort

Customer review rating 5.0/5

Bhavini Families - Confirmed reviews ALL

We arrived at the Rixos in the morning and check in wasn’t till 3pm. On arrival we were asked to go for breakfast while our room was getting. Once we had finished and went back to the reception our room was ready this was really convenient as our little baby was tired. Overall the staff where super friendly and accommodating and made sure that we and our son always had enough of everything, definitely made our first trip as family really comfortable.

Dear Kayden B., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Our family have been here in UAE for 13 years and this is by far our best experience. Our 4 year old said, “Best Hotel” ever.

Customer review rating 5.0/5

Aprille B. Families - Confirmed reviews ALL

Customer care service was great as soon as we check in we felt “valued”. We were given all the information that we need to enjoy our stay. Everyone in the hotel has a happy vibe and very accommodating. Special mention to Muna at the buffet resto for remembering even the drinks that we like every dinner.

Dear Mathew F., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

excellent beach and sea

Customer review rating 4.5/5

Eddy Families - Confirmed reviews ALL

good stay

Dear Adl Y., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

good pleasant stay

Customer review rating 3.5/5

Sibel Families - Confirmed reviews ALL

Food was great, pool was great and clean.Sea also good.

Dear Karem C., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also kindly be informed that we have taken all our necessary notes to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Excellent experience with missing few points for a full ⭐️

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall i would do it again. Things to consider is the room service from quality of food, responding and phone system, quantity of service (understanding, quick service). You need to consider changing balcony chairs to more comfortable ones because at night we chill out there

Dear Hadil Bin M., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Enjoyable stay

Customer review rating 3.5/5

Beth Families - Confirmed reviews ALL

Overall we had a lovely time but there are some definite areas of improvement that could be done.

Dear Bethany N., Thank you for taking the time to tell us about your experience at the Rixos Premium Saadiyat Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are really disappointed to read that your stay was spoilt due to the long wait in the clinic, sorry for the way of the communication from our reception team. I would like to inform that unfortunately the clinic is managed by an out source and we were also surprised the same day of the delay in the service, the same as communicated to their responsible and they have change the timing to make sure this problem will not occur in the future, however thank you for your feedback once again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patricia Vizcaino Guest Relations Manager

Feast Holiday with my Family

Customer review rating 5.0/5

Orbay S. Families - Confirmed reviews ALL

Obviously I dont know how could it be experienced with words without having the pleasure of this experiece. The hotel was perfect in many diversification. The best of best is "hospitality". They never leave you alone during your stay. Eventhough if you dont have any request, they still just behind to add something to make your moments more valuable and memorable. Rooms were very clean and tidy. The hotel have morning and evening service which is an exclusive service for just high standart hotels are applying on the world for bed preparing at nights and checking mini bar. There were a la carte restaurants or Turquoise restaurant for oppen buffet which you will dive to enjoy your taste and f&b culture limitless. Managers are well educated and they know how to threat under many different circumstances. As a result I love much. That was my one of the favorite since too long!

Dear Orbay S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Hamarat Asst. Guest Relations Manager

Super Hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Sehr gutes all inclusive Hotel

Sehr geehrte Frau B., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Premium Saadiyat Island. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Guzel Hamarat Asst. Guest Relations Manager

Enjoyable experience

Customer review rating 4.0/5

Aisling Couples - Confirmed reviews ALL

We stayed for my husbands birthday however only at check in was this acknowledged not in the restaurant. Service by the pool and in The Tourquise restaurant was very good and fast. Pity we did not have such a nice experience in the Asian restaurant The service her was disappointing and no to the standard experienced in outer F&B Outlets.

Dear Aisling K., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Vizcaino Guest Relations Manager

Relaxing stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

This is our second visit to Rixos Saadiyat and we had an enjoyable time. Staff were friendly, the room was fantastic and clean and the beach was lovely. We found the food in the main restaurant repetitive and everything was Luke warm. The A La Carte restaurants were all very good and very efficient. Our main concern was the lack of consistency from staff in every area of our stay.

Dear Jemma Kate B., Thank you for taking the time to tell us about your experience at the Rixos Premium Saadiyat Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patricia Vizcaino Guest Relations Manager

Excellent

TripAdvisor rating 5.0/5

Nomad422383 TripAdvisor review

Excellent service from checkin to all services provided. I was offered an early ckin and my I got all the explanations and the staff was very helpful. The all inclusive is great. Would recommend for sure

Dear Guest Nomad422383 , On behalf of the entire team of Rixos Premium Saadiyat Island let us thank you for such a warm review. We are incredibly pleased that your stay in our hotel brings you such sincere and positive emotions! Here at Rixos Premium Saadiyat Island, we direct all our efforts to ensure that every stay of each of our guests is filled with exceptional pleasure and a sense of comfort. We also sincerely hope that visiting our hotel will become a good tradition for you, and we will soon welcome you again as our esteemed guests. Best regards, Burcak Orak General Manager

Great Stay, pure pleasure!

TripAdvisor rating 5.0/5

sandranM5527HR TripAdvisor review

Thank you all you made our vacation to a dream vacation. A big thank you to all the employees from Rixos Saadiyat. Service, food, Rixy Club, everything from the first to the last minute was just amazing. Big special thank you to Patricia, guest relations!

Dear Guest SandranM5527HR, Greetings from Rixos Premium Saadiyat Island Abu Dhabi and thank you so much for your lovely feedback! We are so happy to know that you had an excellent stay with us and your kids in or amazing Rixy Club. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Burcak Orak General Manager

If you give a late check out give it fully

TripAdvisor rating 4.0/5

kholoudahmed TripAdvisor review

They gave us a late check out and suddenly our cards are not working to go to the room and i have 10 month old baby and plus ok we give you late check out but after 12 you need to pay for everything sorry i took all exclusive for a reason you need to adjust this thing .. a lot of people were fighting for the same reason

Dear Guest Kholoudahmed, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. We regret your disappointment regarding the extra charges for food and drinks after 12 afternoon on your check out date, although we would like to take the opportunity to point out that the late check out, we grant you complimentary from the hotel is only offered for the room and the all inclusive package will be ending at 12:00 afternoon, as it is informed in our welcome letter information and your reservation. After this time you can enjoy the facilities of our hotel until your room check out, however you will have to pay for the drinks or food that you will consume during this time. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards Burcak Orak General Manager

Outstanding stay in the best hotel in abu dhabi

TripAdvisor rating 5.0/5

elmasry1000 TripAdvisor review

As expected and more from Rixos Hotels, my stay was wonderful.This is very special resort with wonderful staff. The hotel has one of the best beach in UAE. My room also was overlooking private swimming pool. we enjoyed a great variety delicious food in the hotel restaurant. I highly recommend this hotel for any short or long stays, excellent outstanding choice by far

Dear guest elmasry1000, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Burcak Orak General Manager

worth every penny!

TripAdvisor rating 5.0/5

ramondesturagn1400 TripAdvisor review

we stayed for a night of all inclusive and i can stay that its worth every penny! food is superb. grace of reception is very accommodating. marlon of turquoise resto is very courteous. the guys in the poolside bar were excellent! definitely coming back soon!

Dear guest ramondesturagn1400, First and foremost we would like to thank you for the praising review you shared following your recent visit to our wonderful hotel and are delighted to read that we were able to match your expectations. We also greatly appreciate your highlight on the good value of our All Inclusive type of meal plan and for recommending this option to the travel community of TripAdvisor. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Burcak Orak General Manager

Great deal all inclusive for family vacation

TripAdvisor rating 5.0/5

hsukendro88 TripAdvisor review

It was a friend suggested me to stay in here. I was skeptical at the beginning to have in-town staycation. The Rixos has changed my perception. It is a memorable stay for me and family members. The booking advisor gave us lot of options and explained very well (over the phone) as it was last minute booking. Fast check-in, last minute high quality lunch service...and many other surprising high quality services. I was planning to stay 3 times in different hotel on year end vacation. The 2nd hotel (another 5 stars) was booked, we stayed there but we enjoyed Rixos more. Thus we went back to stay in Rixos due to high quality of service, variety of foods and drinks. I actually recommended few friends at work and they stayed here as well.

Dear guest hsukendro88, We greatly appreciate the time you spent to share your recent holiday experience at our amazing hotel and we thank you for your kind recommendation to TripAdvisor's readers . We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. Our staff welcomes each guest with the Rixos Hotel spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Burcak Orak General Manager

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