Sofitel Cairo Downtown Nile 5 stars

Customer review rating (ALL Rating) 4.3/5 1,028 reviews

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Description

Hotel extras

  • Located on the Nile Promenade with easy access to main landmarks

  • Rooms and suites with balconies and Nile views

  • Outdoor swimming pool and on-site Sofitel Spa

  • Club Millésime on the 22nd floor and 4 dining venues

  • Preferred destination for conferences and events, with cutting-edge tech

Our accommodation(s)

Hotel location

Sofitel Cairo Downtown Nile

1191 Nile Corniche, Souq Al Asr Bulaq, PO BOX 2044
11221 CAIRO
Egypt

GPS:30.06577, 31.22775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,028 reviews

Customer review rating 4.5/5

Genaro Z. E. Business - Confirmed reviews ALL

Excellent stay at Sofitel Cairo. The hotel services were outstanding, and the room was very comfortable and well maintained. The breakfast was also very good, with a wide variety of options and excellent quality. The location is beautiful, right on the banks of the Nile River, which gives the hotel a very pleasant and relaxing atmosphere. The only point to consider is that, although the location is very nice, it feels somewhat outside the everyday atmosphere of Cairo. For some travelers this may not matter at all, but I personally would have enjoyed being closer to coffee shops and more local street life. That said, this does not take away from my very positive experience. Overall, I had an excellent stay and would definitely recommend this hotel.

Dear Valued Guest, Thank you for choosing Sofitel Cairo Downtown Nile for your recent visit to Cairo. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself. I look forward to welcome you back very soon. Sincerely, Iman El Gabaly Director of Guest Experience

Customer review rating 2.0/5

Arne G. S. Business - Confirmed reviews ALL

Reservation/booking: very poor. Received unsecured payment link, hotel did not show any interest to try to fix. Ended up not getting the discounted offer for the conference before the day I checked in. Hotel even claimed it was my fault since I had declined all payment alternatives !! Invoice/receipt: Very poor: The receipt I received did not match the amount I was charged. After 3 attempts they finally got it right! Breakfast/lunch: Good selection of food, very poor service. Had to ask for coffe 3-5 times before we got served. Happened every day through out our stay!! Room service: Very good!! Polite and friendly and cleaned my room to perfection every day:-) Facilities (rooms, swimming pool, gym etc): Very nice Location: Very good: next to the river Nile. Beautiful river view from my room

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo Downtown Nile. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo Downtown Nile and we look forward to welcoming you back soon. Magnifique Regards, Iman El Gabaly Director of Guest Experience

Customer review rating 3.5/5

Hong H. Couples - Confirmed reviews ALL

One and the only problem might be that, we booked the room with balcony and Nile view, didn’t realize there was a grand wedding that night, congrats to them but really impact our sleep at night. If remind us during check in, we could possibly change the room with less noise. Besides that, the experience was pretty good.

Bonjour Valued Guest, First of all thank you for your comment, the Sofitel Cairo Downtown Nile team as well as the hotel management will be looking forward to your next visit. Rest assured that your constructive comments about the noise that disturbed your stay is shared with the hotel’s Director of Front Office for improvement. Cordially, Iman El Gabaly Director of Guest Experience

Customer review rating 4.5/5

William A. Families - Confirmed reviews ALL

We stayed at the Sofitel Cairo Downtown Nile for a couple of nights before flying to Luxor for our Viking Nile cruise, and it was an excellent experience. The hotel was comfortable, clean, and everything worked exactly as expected. Our room overlooked the pool with beautiful views toward the western hills and citadel, along with a partial view of the Nile just across the street. The city skyline stretched in every direction. The breakfast buffet was exceptional, offering a wide variety of both local Egyptian and western selections. The hotel’s three restaurants each offered their own unique menu and atmosphere. Overall, it was a relaxing and enjoyable place to stay while visiting Cairo’s museums, tombs, and pyramids.

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo Downtown Nile. Sincerely yours, Iman El Gabaly Director of Guest Experience

Customer review rating 5.0/5

Waseem S. Friends - Confirmed reviews ALL

Stayed here for 3 nights and it was beyond perfect. The rooms were very nice. Beds extremely comfortable. Facilities were up notch. The breakfast, the view, the restaurants, the spa. All top notch. Best of all were the staff. Couldn't for enough for you. Please pass on my most humblest thanks.

Dear Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo Downtown Nile with others guest. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed your experience at Sofitel Cairo Downtown Nile. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Director of Guest Experience

Other web-users rate our hotel

  • 747 reviews 9/10 Location
  • 1,481 reviews 8.7/10 Room
  • 3,672 reviews 9.1/10 Service
  • 10 reviews 9.2/10 WiFi
  • 706 reviews 8.4/10 Cleanliness
  • 700 reviews 9.1/10 Food
  • 546 reviews 9.3/10 Breakfast
  • 540 reviews 8.7/10 Vibe

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