Sofitel Cairo Downtown Nile 5 stars

Customer review rating (ALL Rating) 4.2/5 466 reviews

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Description

Hotel extras

  • Located on the Nile Promenade with easy access to main landmarks

  • Rooms and suites with balconies and Nile views

  • Outdoor swimming pool and on-site Sofitel Spa

  • Club Millésime on the 22nd floor and 4 dining venues

  • Preferred destination for conferences and events, with cutting-edge tech

Our accommodation(s)

Hotel location

Sofitel Cairo Downtown Nile

1191 Nile Corniche, Souq Al Asr Bulaq, PO BOX 2044
11221 CAIRO
Egypt

GPS:30.06577, 31.22775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  466 reviews

Customer review rating 4.0/5

Duane D. Couples - Confirmed reviews ALL

The hotel was generally nice. However, the thermostat in our room was not working properly and we could not raise the temperature in the room; it was uncomfortably cold for sitting in the room. We called the front desk for assistance and the engineer who came to our room told us to turn of the HVAC, wait 30 minutes and reset it; that did not work. For a hotel that services Viking customers, there were too few employees who spoke fluent English. It was the same issue in the Egyptian/Lebonese restaurant. The restaurant service staff were unfamiliar with the order and billing system which caused problems in delivering separate checks to one table. The front desk staff were helpful. Given the conditions of the area around us, we did not feel comfortable or safe to leave the hotel.

Dear Esteemed Guest, I would first of all like to thank you for choosing Sofitel Cairo Downtown Nile and for taking the time to take our survey, rating us highly. Thank you also for your positive comments about the hotel the team, especially the Front Desk team. Please rest assured that your constructive comments have been shared with the department heads concerned for further improvement. We look forward to welcoming you back again in the near future for a flawless experience.

Customer review rating 5.0/5

Maged M. Business - Confirmed reviews ALL

Wonderful stay, employees were very professional, I forgot my jacket and they found it for me and kept it in the lost and found section and delivered it to me.

Dear Valued Guest, I would first of all like to thank you for taking the time to rate us exceptionally. It is with guests’ feedback that we are continuously able to monitor and enhance our services. Thank you for the positive comments. We are so glad our services and team were up to your expectations. We look forward to welcoming you back again in the near future.

Customer review rating 4.5/5

Tarek S. Business - Confirmed reviews ALL

it was very good, prices are high

Dear Valued Guest, I would first of all like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Downtown Nile with us and for rating us highly as it is with guests' feedback that we can monitor and enhance our services and products. Thank you also for your positive comment about Ahmed. Reference to your comment about our prices, please rest assured that they are in range with all Cairo hotels within our category. We look forward to welcoming you back again in the near future.

Customer review rating 5.0/5

Alan R. V. Families - Confirmed reviews ALL

great hotel...comfortable room, good food, nice people! thanks

Dear Esteemed Guest, I would first of all like to thank you for choosing Sofitel Cairo Downtown Nile and for taking the time to complete our survey, rating us exceptionally. We are glad that the hotel, services and team were up to your expectations, and we look forward to welcoming you back again in the near future.

Customer review rating 4.5/5

Marcelino H. A. C. W. Business - Confirmed reviews ALL

Sofitel is my favorite brand in the Accor group. This Sofitel is not the most modern but I like the cleanness, service and friendly team. Very nice stay!

Dear Valued Guest, I would first of all like to thank you for choosing Sofitel Cairo Downtown Nile, for taking the time to share your valuable opinion with us as it is with guests’ feedback that we are continuously able to monitor and enhance our services. We are so glad that we were up to your expectations. Thank you again for your visit and we look forward to welcoming you back again in the near future.

Other web-users rate our hotel

  • 453 reviews 9.6/10 Location
  • 917 reviews 8.4/10 Room
  • 2,549 reviews 9/10 Service
  • 5 reviews 8.3/10 WiFi
  • 448 reviews 8.4/10 Cleanliness
  • 422 reviews 9.1/10 Food
  • 343 reviews 9.6/10 Breakfast
  • 337 reviews 8.6/10 Vibe

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