Mövenpick Cairo Media City 5 stars

Better to make relaxing Staff are very helpful Specially Reem in the reception

The hotel had arranged an event for more than 200 persons screaming and playing with microphone between the rooms which make my stay as nightmare . The food is very bad . The hotel enterance gate is away of the main road which make your enterance to the hotel very hard .

It was a very good stay at Movenpick media city@ 6th of October, the housekeeping team, reception team and the breakfast team specially Mr. Ahmed El Said and Mrs host Nada Sabry were very cooperative,

Accepted

this is to bring you that I am very disappointed with the hotel service in this month I have stayed 2 times and up to now i was not able to receive to the invoice receipts for both stays In the first stay while i was checking out : * I had signed too many documents , which I had never signed this amount in any other hotel . * Meanwhile the receptionist apologized that he cannot pay me the rest of the money "2158 EGP ", and he only found 700 EGP . in the second stay : * I booked 1 more night , and during the check in i asked for the both invoices for the 2 stays . the receptionist advised that the receipt will be available on checkout next morning * next morning the other receptionist apologized that the invoices are not available as accountants did not come yet and she will send the receipts to my mail * Next day of my leave, by mail I received only 2 invoices but both are for my of the first stay (11 to 14 Jan) only not both stays , while the invoices are not itemized day to day . Adding to that , the parking company services which are chasing on every time i go out to ensure the payment of their services . stopping the car . call the reception . wait confirmation of payment ... really annoying and wasting time . for no service they provide . and why a hotel out of the city ask for parking fee . it is better to add the parking value to the room and give and advantage that the hotel have free parking and avoid all that noise . I would respect that fees in downtown hotels . but in the desert. still to claim the wi-fi service was so weak , i complained at reception but in vain for all of that unprofessional staff , I had moved to another hotel to continue my stay Regards

out standing .very nice .every thing was excellent

I went there because I wanted to watch the theater (Alaa aldine), the stay was nice and the general atmosphere is great but breakfast was always not fresh despite that the dinner I have ordered in the room was awesome. Overall good experience

Very good

it was a very pleasant stay specially the staff they were all lovely the way they welcome you is very nice all of them at the reception and in the restaurant thank you and hope to see you again

Breakfast was very poor rate of 3* breakfast, room was very far from Looby

according to me I am satisfied from your service

Excellent hotel with very good services

Excellent experience , warm welcome, nice smile from every one in the staff, just one notice , the shower in the bathroom needs a curtain to prevent water from running on the floor of the bathroom, But overall experience was great thank you very much,

Reception was good, rooms and breakfast good

As usual, i enjoyed my short vacation at this amazing Hotel. Hospitality is the name of the game. All staff are very friendly, helpful and smiling all the time. Rooms are very clean. Safety and Hygiene measures are firmly undertaken. I want to thank all staff members, especially Mr. George Said (Restaurant Manager), Ms. Haidy and Mr. Mohamed (reception) and Mr. Mohamed (reservation) for their great support.