Mövenpick Cairo Media City

Customer review rating (ALL Rating) 4.4/5 243 reviews

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Description

Hotel extras

  • Health club and spa

  • Extensive meeting spaces

  • Comfortable rooms with pool view

  • Wide selection of international cuisines

  • Aquapark

Our accommodation(s)

Hotel location

Mövenpick Cairo Media City

Wahat Road, 6th of October City, Opposite to Mall of Egypt, Elhay Elmotamayez, 12451 POB: 39
GIZA
Egypt

GPS:29.96513, 31.0206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  243 reviews

TripAdvisor Rating  4.5/5  2,753 reviews

Egypt visit

TripAdvisor rating 3.0/5

Laxmi T TripAdvisor review

Well the ambiance is hotel is quite impressive. You can spend your holidays with your family apart that I went for breakfast and the selection was very less almost not at all for foreigners you can eat just omelette. The coffee I ordered it was not coffee the barista should trained well how to make coffee. Healthy section very less and fruit looks not fresh. Some staffs and very nice and have good knowledge of hospitality but rest staff very rude they don’t know how to communicate in conversation. Pasta from room service was taste less. And just for suggestion they should mention ‘thank you for calling’ before they cut the call not “bye bye”each time. And Mahmoud I ordered him pasta I was unaware my room was not in dndt but he was talking very rude in the phone to told me open the door for his colleague. One thing !! You have to work from your heart not to pretend. Thanks!!

Dear Guest, Thank you for the high rating. I'm delighted to hear that you had such a great experience interacting with our team. I will definitely relay that message to the rest of my team. Positive feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us your feedback. Sincerely, Nardeen Adeel Guest Relations.

Amazing hotel

TripAdvisor rating 5.0/5

Ameer A TripAdvisor review

Amazing hotel especially ms bassant from guest relations she has amazing smile and she wonderful she able solve any problem every day she follow up with me and asked if i need anything really very good person the hotel near from mall of egypt and big pool and gardens I recommend the hotel for any one will stay in October

Dear Guest, Thank you for the high rating. I'm delighted to hear that you had such a great experience interacting with our team. I will definitely relay that message to the rest of my team. Positive feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us your feedback. Sincerely, Nardeen Adeel Guest Relations.

Thanking Mohammad naser from room service

TripAdvisor rating 5.0/5

Abdelrahman A Friends getaway - TripAdvisor review

I had an amazing stay at the Movenpick Cairo, and Mohammad Naser from the room service team made it even better. His attention to detail, prompt service, and friendly demeanor truly enhanced my experience. Thank you, Mohammad, for going above and beyond to ensure my comfort. Highly recommend!

Dear Mr. Abdelrahman Thank you for the high rating. I'm delighted to hear that you had such a great experience interacting with our team. I will definitely relay that message to the rest of my team. Positive feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us your feedback. Sincerely, Nardeen Adeel Guest Relations.

Good Stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

I enjoyed the stay with my family. The staff was very friendly, variety of restaurants and good food. My 3 year old daughter enjoyed the aqua park a lot, and we all enjoyed privacy with many swimming pools available. However, I wish mobility was easier from reception to the different clusters, and from swimming pools to the reception and the rooms. I also wish there were toilet cabins and showers close to swimming pool area. It was very embarrassing for myself and more for my family to go to the reception to use the toilets in our swimming suites, besides walking a long way. Delivery of bags was slow, as well as room service, probably because they have to walk a long way.

Dear Khaled D., We very much appreciate your comments regarding your stay at the Mövenpick Cairo Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team.

Breakfast

TripAdvisor rating 5.0/5

شيرين ا TripAdvisor review

It was great experience the service was nice the stuff was great the manager for the restaurant Mr. Ahmed he is very nice person and taking car of the guest the food was very nice variety the Egyptian breakfast is nice the pancakes the fatera was great i recommend the place and the restaurant

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Zeina Mohammed Guest Relations Team.

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Other web-users rate our hotel

  • 232 reviews 7.4/10 Location
  • 554 reviews 7.4/10 Room
  • 1,235 reviews 9.1/10 Service
  • 8 reviews 7.9/10 WiFi
  • 263 reviews 7.6/10 Cleanliness
  • 257 reviews 8.1/10 Vibe
  • 201 reviews 8.5/10 Amenities
  • 156 reviews 8.5/10 Breakfast

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