Mövenpick Cairo Media City 5 stars

Special thanks for Ms.Mai for her every effort to make our stay special and comfortable. Everything was perfect😊 Room was very clean and it soothes my soul Food quality (i prefere the menu over the buffet) was perfect

Place needs better management

Problems while checking in, very bad representative at the front desk. No bellboy to help with bags. Reception lobby was very dirty. Rooms are old and dirty Breakfast is very bad in quality and organization of crowd. Response from front office to request were ZERO

Well my stay was not bad but my concern for the frond office desk , they don’t have the sense to make the happiness for the guest. It seems they are under pressure and the best answer is No for anything . The pool not clean The room is old fashion

I really Like coming to the Movenpick hotels I always feel pampered with the luxury of the hotels series , I spent my birthday there , and they made me a great surprise by sending me the birthday cake , it was a smart touch from a professional guest relationship . Thank you again

I enjoyed my stay with my family in the hotel which includes marvelous pools. However, there are three points have to be considered to raise the service level. First one, I booked pool view room and while I chick in they told me there are no pool view room allowed. It must be mentioned in the web site. Second point related to the variety of the food in the buffet, the first time for me treating movenpick was in aswan, and it was very nice experience and the buffet was Richer than this hotel, So you have to consider the level of your restaurant. The last point was not professional anymore, as there is someone in the restaurant (Dinner) tried to force me to review 5 stars for the hotel on tripadvisor website while It was the first day for me and I cant review the hotel from one day! At all it was very nice experience and I think I will try it another time. Thanks!

The waiting time when calling front desk, and answiring my requests was severly slow, which I didn't face last 2 times I visited the resort, I don't know why. Alos although I understood that there was no space for a flexability with the plan or the price, I was upset from the way of rejection. it sent me a message that, we are not care a bout your reservation, it doesn't mean a lot for us, unlike last time I was in the hotel, the caring was much better. And such small things, make me think twise when I think or rebooking days or recommending the hotels to others.

Very good overall. If I have one small observation, the outside waiters/barstaff could be more attentive.

no plastic cover no covid precautions in breakfast buffet it was a mess the elevators need to be maintained so horrible no light and missing buttoms

It was a very good stay at Movenpick media city@ 6th of October, the housekeeping team, reception team and the breakfast team specially Mr. Ahmed El Said and Mrs host Nada Sabry were very cooperative,

As usual, i enjoyed my short vacation at this amazing Hotel. Hospitality is the name of the game. All staff are very friendly, helpful and smiling all the time. Rooms are very clean. Safety and Hygiene measures are firmly undertaken. I want to thank all staff members, especially Mr. George Said (Restaurant Manager), Ms. Haidy and Mr. Mohamed (reception) and Mr. Mohamed (reservation) for their great support.

Thank you guys for the amazing service, the hotel is amazing and safe and everything is great, really appreciate getting back to your properties, good luck Accor, BTW I would like to thank omar and also the bar tender the receptionist, they are professional. Thank you ❤️

It wasn't my first stay but actually it was the wonderful one where Ms. Mai the guest relation was did her best to make it a different stay and ģive the best practice for the guest relation role. Thanks Mai and Mr.Ahmed the head of restaurant for the efforts did during the stay .