Sofitel Cairo Nile El Gezirah 5 stars

Customer review rating (ALL Rating) 4.7/5 1,127 reviews

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3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza, 11518 Cairo, Egypt

Description

Hotel extras

  • Located in the heart of Cairo with easy access to the capital's main landmarks

  • All rooms & suites with balconies, Nile views and elevated amenities

  • Infinity pool overlooking the Nile & relaxing Sofitel Spa on-site

  • Club Millésime on the 16th floor & Six dining venues by the Nile Promenade

  • Preferred destination for conferences & events with cutting-edge technology

Our accommodation(s)

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Hotel location

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza
11518 Cairo
Egypt

GPS:30.038811, 31.22426

Telephone
Fax +20 2 27363640

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,127 reviews

Customer review rating 3.0/5

Desiree D. A. Couples - Confirmed reviews ALL

Hotel was in a good location. The bathroom definitely needs to be updated and the rooms better maintained.

Dear Valued Guest, Bonjour Thank you for taking the time of your day to share your recent experience at Sofitel Cairo Nile El Gezirah. We are delighted to hear that you appreciated our location. However, we acknowledge your concerns regarding the bathroom and room maintenance. Your comments are valuable in our ongoing efforts and future plans to enhance the guest experience. We do hope to have the pleasure of welcoming you back in the very near future to enjoy a better experience meeting all of your expectations at Sofitel Cairo Nile El Gezirah. Sincerely, Jasmin Sarah Arendt Guest Experience Manager Sofitel Cairo El Gezirah Egypt Tel: +20… Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo – Egypt

Customer review rating 5.0/5

Aleksandar D. Couples - Confirmed reviews ALL

The hotel is perfectly positioned on the quiet side of the island of Zamalek, yet very close to the city center. The terrace right next to the Nile River is outstanding. The attention of the staff made the stay at the hotel very pleasant, and the breakfast was fantastic.

Dear Valued Guest, Bonjour Thank you for taking the time of your day to share your recent stay at Sofitel Cairo Nile El Gezirah. We are thrilled to hear that you enjoyed the comfort of our hotel and appreciated our prime location along the Nile. It is gratifying to know that our Team's attention contributed to your pleasant stay, as well as your enjoyment of our breakfast offerings. We look forward to welcoming you back in the very near future to your "home away from home" in Cairo, to create many more unforgettable moments with us. Sincerely, Jasmin Sarah Arendt Guest Experience Manager Sofitel Cairo El Gezirah Egypt Tel: +20… Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo – Egypt

Customer review rating 4.5/5

Muhammad A. Friends - Confirmed reviews ALL

Stunning views on the Nile from the 27th floor room with balcony. VIP lounge great service, special thanks to Malk, hagar, Shahd and Doaa.

Dear Valued Guest, Bonjour Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed our prime location, attentive staff, and the cleanliness of our facilities. Your appreciation for our team members will be shared with them. Thank you for making Sofitel Cairo Nile El Gezirah your choice, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest stay to your "home away from home" in Cairo, to create many more unforgettable memories with us. Sincerely, Jasmin Sarah Arendt Guest Experience Manager Sofitel Cairo El Gezirah Egypt Tel: +20… Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo – Egypt

Customer review rating 3.5/5

Adel A. Friends - Confirmed reviews ALL

The room was small and the balcony was standing room only. The bathroom had no bidet. Otherwise, the room was clean and comfortable. The staff were courteous and helpful. The Club Lounge was pleasant.

Dear Valued Guest, Bonjour Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed the view of the Nile and found our Teams courteous. However, we regret that the size of your room and the absence of a bidet did not meet your expectations, rest assuring you that your constructive feedback will be taken for future plans and improvements to enhance our guest experiences and meeting all the expectations. We do hope to have the pleasure of welcoming you back in the nearest future for a better experience meeting all of your expectations, at Sofitel Cairo Nile El Gezirah. Sincerely, Jasmin Sarah Arendt Guest Experience Manager Sofitel Cairo El Gezirah Egypt Tel: +20… Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo – Egypt

Customer review rating 4.5/5

Joseph H. Couples - Confirmed reviews ALL

everything was great, except for the room service meal we ordered. It was not as the same quality level as the other restaurants in the hotel, taste was bad, we left most of it

Dear Valued Guest, Bonjour Thank you for your kind words about your recent stay. We regret to learn that your experience with room service did not meet the high standards we strive for and your expectations. Your feedback is invaluable, and we take it into consideration for future improvements, as we wished to have learned during your short stay with us, with your preferences, in order to act accordingly and meeting all of your expectations. Thank you for making Sofitel Cairo Nile El Gezirah your choice, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest stay to your "home away from home" in Cairo. Sincerely, Jasmin Sarah Arendt Guest Experience Manager Sofitel Cairo El Gezirah Egypt Tel: +20… Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo – Egypt

Other web-users rate our hotel

  • 1,144 reviews 9.4/10 Location
  • 1,807 reviews 8.5/10 Room
  • 4,267 reviews 9.4/10 Service
  • 946 reviews 9/10 Food
  • 627 reviews 9.1/10 Cleanliness
  • 517 reviews 9.4/10 Breakfast
  • 357 reviews 5.1/10 Comfort
  • 179 reviews 3.6/10 Value

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