Sofitel Cairo Nile El Gezirah Hotel 5 stars

TripAdvisor rating 4.5/5 2,915 reviews
Sofitel Cairo Nile El Gezirah
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+ 23 Services
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Room 1

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Hotel extras

  • An urban oasis on the Nile

  • Submerged in relaxation at SoSpa pool

  • Egyptian grandeur meets French style

  • Sophisticated venue for conferences & corporate events

  • Cairo's luxurious spot for French and international cuisines

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
Catering
  • Breakfast
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek
Downtown
Po Box 732 El Orman Giza
11518
cairo
egypt

Tel: +20227373737

Fax: (+20)2/27363640

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITY A :   OPERA STATION

  • UNDER GROUND :   OPERA

  • By plane

    CAIRO INTL AIRPORT At 24km / 14.91 miles

  • By train

    RAMSIS STATION At 2km / 1.24 miles

GPS :30.038811, 31.22426

Our accommodations

Sleep in silence, wake to Nile views. Each of our 433 luxury Cairo hotel suites and rooms overlooks the river from our quiet island location. Contemporary fittings blend French hi-tech with Oriental trimmings. Memorable Cairo accommodation.

Superior King bed with Partial Nile View

  • Max. number of persons: 3
  • Area: From 30
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior Twin Bed with Partial Nile View

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone(...)

PREMIUM Room 1 King Seize Bed , High Floor Partial Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Views: River side *

* Subject to availability

PREMIUM Room, 2 Single Beds, High Floor Partial Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

LUXURY ROOM, 1 King Size Bed, Full Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Views: River side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone(...)

LUXURY ROOM, 2 Single Size Beds, Full Nile View

  • Max. number of persons: 3
  • Area: From 32
  • Views: River side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone(...)

MAGNIFIQUE Room , 1 King Size Bed , Panopramic Nile View

  • Max. number of persons: 3
  • Area: From 32

MAGNIFIQUE Room , 2 Single Size Bed , Panopramic Nile View

  • Max. number of persons: 3
  • Area: From 32

Luxury Room with Club Millesime Access , Full Nile view and King bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone(...)

Luxury Room with Club Millesime Access , Full Nile view and Twin bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone(...)

Prestige Suite , 1 King Size , CLUB MILLESIME ACCESS Panoramic Nile View

  • Max. number of persons: 3
  • Area: From 64
  • Views: Panorama view *

* Subject to availability

JUNIOR SUITE, 1 King Size Bed, Partial Nile View

  • Max. number of persons: 3
  • Area: From 64
  • Views: City side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, Full Nile View

  • Max. number of persons: 3
  • Area: From 64
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone(...)

OPERA SUITE - 1 King Size Bed, panoramic Nile view, living and dining room, private balconies

  • Max. number of persons: 3
  • Area: From 84
  • Views: Panorama view, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

LA PALMERAIE MOROCCAN RESTAURANT

Type of cuisine: Other cooking style

Feast on Moroccan specialties at this Oriental eatery, the best Cairo restaurant for authentic tagines. Live music enhances the Moorish ambiance, while a shisha pipe and tea with mint can be enjoyed overlooking the Nile.

Dinner

17:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINDOW ON THE NILE LOUNGE & BAR

Type of cuisine: Wine bar

Experience French art de vivre with afternoon tea in this elegant library an lobby lounge, offering rich pastries and signature cocktails. Settle down with a book from our International selection and take advantage of free WIFI to catch up on emails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEBABGY - ORIENTAL GRILL

Type of cuisine: Barbecue

An iconic Cairo restaurant for tasty barbecued meat - grilled, Choose from varieties of food, drinks and shisha flavors, while enjoying daily entertainment program over the Nile view. Our New Exclusive Terrace is a new Experience you have to try.

Lunch

12:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DECK - BY LAURENT PEUGEOT

Type of cuisine: Gourmet

Floating gently on the Nile, this stylish à la carte restaurant has the most privileged location of all restaurants in Cairo and The trio experts will take you to a fusional experience on board, inspired by the Michelin star chef Laurent Peugeot.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASA MIA

Type of cuisine: International

From a vast buffet breakfast to elegant a la carte dinners. Welcoming you to an Italian cuisine and C-town's next top hit. Prepare yourself to embark on an authentic gastronomic adventure.

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA MADELEINE

Photo non contractuelle / Strictly non binding

Located conveniently by the lobby next to Le Sud restaurant, this Cairo bar and café serves Nespresso coffee, Parisian-style pastries to eat in or take away, and gourmet snacks including French baguettes and candy. Perfect for a quick pick-me-up.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DECK - BY LAURENT PEUGEOT

Photo non contractuelle / Strictly non binding

Listen to the gently lapping waters of the Nile from this floating Cairo bar while you sip signature cocktails and watch the sun sink over the river; tilting feluccas sail past. A privileged location for a superbly stylish Cairo bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNNY BAR - POOL BAR

Photo non contractuelle / Strictly non binding

Our pool bar - Sunny by name and sunny by nature - offers signature cocktails, healthy virgin drinks and a range of snacks. Order a refreshing thirst-quencher between sunbathing and swimming in the heated outdoor infinity pool overlooking the Nile.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINDOW ON THE NILE - LOUNGE&BAR

Photo non contractuelle / Strictly non binding

Settle in a comfortable chair and browse a book from our international selection. Gaze at the sparkling Nile as you take afternoon tea in this elegant library lounge with scrumptious pastries and cocktails. Catch up on emails using our free Wi-Fi.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 525

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Sofitel Cairo Nile El Gezirah

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,946 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,915 reviews

Very elegant, but staff could be more friendly, and the shower overflows, my room wasn’t as elegant as hotel

TripAdvisor rating 4.5/5

jessicaelaine90 Solo travel - 18/01/2020 TripAdvisor review

The hotel itself is very elegant, smells great, staff is efficient and quick to serve although cold, unfriendly like. The view overlooking the Nile river is incredible and not too far from center of Cairo by taxi. My room however was kind of disappointing. The green carpet looks old and takes away from the elegance, like an eye sore. Needs to be updated. The bathroom is beautiful but my shower always overflowed. Overall the hotel is very good, still a 5 star hotel but needs work to be top notch excellent.

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Five star hotel with seven star service and great location

Customer review rating 4.6/5

Santanu Families - 14/01/2020 Confirmed reviews ALL

Exceeded our expectations every way. Right from check-in to check-out everything was great. Fantastic location. Plenty of in-house restaurants. Great food. Wish we could stay there a couple of more nights.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback through the online survey following your recent stay at the hotel. We have taken into consideration your comments regarding your Executive Lounge experience. Our team is working on solving these issues to better serve our guests in the future. We look forward to welcome you back at Sofitel Cairo - El Gezirah. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

The concierge is worst got robbed by ordering a taxi from the hotel by a guy called Yousf. Service bad

TripAdvisor rating 4.5/5

Al A Couples - 14/01/2020 TripAdvisor review

The concierge is the worst with unhelpful attitude. We got robbed by ordering a taxi from the hotel a guy called yousef. Charged us 1200 with no show to return us back to the hotel. Almost everyone working in the hotel is asking for tips very annoying and very unprofessional.. it will be my last stay at your hotel

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. To help us investigate the case, we wish to kindly ask you to send us a direct email with the details of the reported incident and whether the currency paid is in US$ or Egyptian pounds Iman.elgabaly@sofitel.com. Sincerely Yours, Iman El Gabaly Guest Experience Manager

Dr Mark H.

Customer review rating 4.6/5

Mark H. Friends - 13/01/2020 Confirmed reviews ALL

It was great and everyone was very friendly. I had my birthday and they offered really nice cake thanks to Hanade (HR) and the service was great.

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

disappointing

Customer review rating 4.6/5

Jeannie A. Solo - 08/01/2020 Confirmed reviews ALL

to be honest, I was disturbed this time more than once becasue i felt the standard of the hotel was a bit down. this hotel is my favorite in Cairo. I've been staying in it since 2013. It is my home in Cairo. beautiful hotel. but in my last visit , i was very disappointed. for three different times i had 'do not disturb on the door' and hotel staff from housekeeping knocked on the door and one time , someone even OPENED THE DOOR inspite of the fact that the 'do not disturb' was on the door. it was very disturbing! i was shocked that this was happening. there was no apology from staff as if what happened was not a big deal. it IS A BIG DEAL. this should not happen at a hotel such as the Sofitel. i hope that something is done about this so that next time will not be dissapointing for me.

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

I loved the stuff in the lounge 16 all of them are amazing and sondos for the warm welcom

TripAdvisor rating 4.5/5

SanaaJ9 Friends getaway - 06/01/2020 TripAdvisor review

I didn't not specify the stuff in the lounge 16 because I don't want to forget any names all of them sincerely are excellent hands up thank you just suggestions variations of the snacks on lounge may't be better thank you

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager

Excellent service - Great value for the money

Customer review rating 4.6/5

Sivaraj L. Families - 30/12/2019 Confirmed reviews ALL

Check-in process was smooth and easy, room was clean and comfortable, facilities and services were excellent (exceeded the expectations)

Amazing and Wonderful

Customer review rating 4.6/5

Ali K. Families - 29/12/2019 Confirmed reviews ALL

The room was amazing and the Nile view was absolutely magnificent . The pool was great and my family enjoyed staying in the hotel very much

Dear Valued Guest, Thank you for placing your valuable feedback following your recent stay, every opinion counts to us! We are happy to know that you considered the hotel to be in a great location, nice food and attentive staff. Once again thank you, Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Excellent

Customer review rating 4.6/5

Ali H. Solo - 29/12/2019 Confirmed reviews ALL

Wonderful

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. Once again THANK YOU. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Nice experience

Customer review rating 4.6/5

Wael A. Families - 28/12/2019 Confirmed reviews ALL

Comfort

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Good

TripAdvisor rating 4.5/5

DrAlShehhi Solo travel - 27/12/2019 TripAdvisor review

My fourth stay in this hotel. I called the reception 2 times upon the checkout for the luggage. I has to wait for 45 minutes and no one came for which i had to take my luggage down by my self. Otherwise everything was fine.

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo -El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo - El Gezirah and we look forward to welcoming you back soon. Magnifique Regards, Iman El Gabaly Guest Experience Manager

Very pleasant except some things

Customer review rating 4.6/5

Dr. A. E. Business - 24/12/2019 Confirmed reviews ALL

Overall were excellent , except the receptionist who give me a sensation that although I am an Accor members but without reward points so u have no benefit and no advantages. He gave me my request of high floor but with a bad view and without bathtub although at the same time he gave my friend who is not an Accor member a room of a very good view which was room 1809 at the same time from the same receptionist. Also at last day on my early check out I went to the Casamir restaurant and the senior shift of restaurant said to me on a charming way that I had requested a breakfast box so I have no right to take my breakfast at restaurant although he knew that the box have nothing valuable to eat and Will not affect if i take some breakfast and at one I asked him to take the box instead of my using of restaurant. What I mean he has to express what he need to ask in a respectful way. On the other hand I have to thank Miss. Mai ( if Iam right) the guest relation employee because of her pleasant, respectful and helpful way of talking and making my stay very well.

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Rest assured that your constructive comment will be shared with the Hotel Management for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Standard hotel

Customer review rating 4.6/5

Dr. T. Business - 23/12/2019 Confirmed reviews ALL

Good, an average hotel

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo Nile El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Very happy with the stay

Customer review rating 4.6/5

Yasser M. F. Friends - 22/12/2019 Confirmed reviews ALL

Everything was perfect.. room, staff,food and hospitality.

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. Once again THANK YOU. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

always the best

Customer review rating 4.6/5

Zubaidah A. Families - 17/12/2019 Confirmed reviews ALL

Enjoyable stay every thing was amazing the hotel location,service,food,rooms,view,staff,cleanliness this is my second time to stay at the hotel but this time I wanted to try another hotel but I didn’t like it stayed there for one night and then Chang to Sofital after looking around in several hotels and it was an excellent choice ,and many thanks to Ms.Shahenda at the reception she was very helpful in booking a nice room with good offer.

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
Customer review rating 4.6/5

Rashid A. A. M. A. R. Solo - 16/12/2019 Confirmed reviews ALL

This is the second to have a stay and accommodation at Sofitel Cairo Nile El Gezirah. It has been located in very nice place where you see the nile form any part of the Hotel.. Room service was good but food service was moderately satisfactory

Dear Valued Guest, Thank you for taking the time to share your detailed feedback through the online survey following your recent stay at the hotel. We have taken into consideration your ratings regarding your breakfast & lunch/dinner experience. Our team is working on solving these issues to better serve our guests in the future. We look forward to welcome you back at Sofitel Cairo - El Gezirah. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Mr.

Customer review rating 4.6/5

Ehab Business - 16/12/2019 Confirmed reviews ALL

Totally is Good

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

ABOVE EXPECTIONS

Customer review rating 4.6/5

Mohamed G. Business - 16/12/2019 Confirmed reviews ALL

ABOVE EXPECTIONS

Dear Valued Guest, Thank you for taking the time to share your detailed feedback through the online survey following your recent stay at the hotel. We have taken into consideration your ratings regarding your room service experience. Our team is working on solving these issues to better serve our guests in the future. We look forward to welcome you back at Sofitel Cairo - El Gezirah. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Saif

Customer review rating 4.6/5

Anonymous Business - 14/12/2019 Confirmed reviews ALL

Great and I thanks Madam Jehan ,Mr Mohmmed Abdulmonam Mr Yaser they make me feel like I’m home

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Excellent

Customer review rating 4.6/5

Hussain Couples - 14/12/2019 Confirmed reviews ALL

Only what to expect from the Hotel. All great

Dear Valued Guest, Thank you for taking the time to share your detailed feedback through the online survey following your recent stay at the hotel. We have taken into consideration your ratings regarding your breakfast Service experience. Our team is working on solving these issues to better serve our guests in the future. We look forward to welcome you back at Sofitel Cairo - El Gezirah. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
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