Sofitel Cairo Nile El Gezirah Hotel 5 stars 
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Hotel extras
An urban oasis on the Nile
Submerged in relaxation at SoSpa pool
Egyptian grandeur meets French style
Sophisticated venue for conferences & corporate events
Cairo's luxurious spot for French and international cuisines
Services in the hotel and nearby
Check-in from 15h00
Check out up to 12h00
Paying
Hotel location
Sofitel Cairo Nile El Gezirah
3 El Thawra Council St Zamalek
Downtown
Po Box 732 El Orman Giza
11518
cairo
egypt
Check-in from 15h00
Check out up to 12h00
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CITY A : OPERA STATION
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UNDER GROUND : OPERA
- By plane
CAIRO INTL AIRPORT At 24km / 14.91 miles
- By train
RAMSIS STATION At 2km / 1.24 miles
GPS :30.038811, 31.22426
Our accommodations
Sleep in silence, wake to Nile views. Each of our 433 luxury Cairo hotel suites and rooms overlooks the river from our quiet island location. Contemporary fittings blend French hi-tech with Oriental trimmings. Memorable Cairo accommodation.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 16
Maximum size: 525 m²
Maximum capacity: 450 people
Maximum banquet capacity: 280 people
Our guest reviews for
Sofitel Cairo Nile El Gezirah
100% genuine reviews from our guests
Find out more TripAdvisor Rating
2,915 reviews
Very elegant, but staff could be more friendly, and the shower overflows, my room wasn’t as elegant as hotel
TripAdvisor rating 4.5/5 jessicaelaine90 Solo travel - 18/01/2020 TripAdvisor review
The hotel itself is very elegant, smells great, staff is efficient and quick to serve although cold, unfriendly like. The view overlooking the Nile river is incredible and not too far from center of Cairo by taxi. My room however was kind of disappointing. The green carpet looks old and takes away from the elegance, like an eye sore. Needs to be updated. The bathroom is beautiful but my shower always overflowed. Overall the hotel is very good, still a 5 star hotel but needs work to be top notch excellent.
Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager
Five star hotel with seven star service and great location
Customer review rating 4.6/5
Santanu Families - 14/01/2020 Confirmed reviews ALL
Exceeded our expectations every way. Right from check-in to check-out everything was great. Fantastic location. Plenty of in-house restaurants. Great food. Wish we could stay there a couple of more nights.
Dear Valued Guest, Thank you for taking the time to share your detailed feedback through the online survey following your recent stay at the hotel. We have taken into consideration your comments regarding your Executive Lounge experience. Our team is working on solving these issues to better serve our guests in the future. We look forward to welcome you back at Sofitel Cairo - El Gezirah. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
The concierge is worst got robbed by ordering a taxi from the hotel by a guy called Yousf. Service bad
TripAdvisor rating 4.5/5 Al A Couples - 14/01/2020 TripAdvisor review
The concierge is the worst with unhelpful attitude. We got robbed by ordering a taxi from the hotel a guy called yousef. Charged us 1200 with no show to return us back to the hotel. Almost everyone working in the hotel is asking for tips very annoying and very unprofessional.. it will be my last stay at your hotel
Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. To help us investigate the case, we wish to kindly ask you to send us a direct email with the details of the reported incident and whether the currency paid is in US$ or Egyptian pounds Iman.elgabaly@sofitel.com. Sincerely Yours, Iman El Gabaly Guest Experience Manager
Dr Mark H.
Customer review rating 4.6/5
Mark H. Friends - 13/01/2020 Confirmed reviews ALL
It was great and everyone was very friendly. I had my birthday and they offered really nice cake thanks to Hanade (HR) and the service was great.
Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
disappointing
Customer review rating 4.6/5
Jeannie A. Solo - 08/01/2020 Confirmed reviews ALL
to be honest, I was disturbed this time more than once becasue i felt the standard of the hotel was a bit down. this hotel is my favorite in Cairo. I've been staying in it since 2013. It is my home in Cairo. beautiful hotel. but in my last visit , i was very disappointed. for three different times i had 'do not disturb on the door' and hotel staff from housekeeping knocked on the door and one time , someone even OPENED THE DOOR inspite of the fact that the 'do not disturb' was on the door. it was very disturbing! i was shocked that this was happening. there was no apology from staff as if what happened was not a big deal. it IS A BIG DEAL. this should not happen at a hotel such as the Sofitel. i hope that something is done about this so that next time will not be dissapointing for me.
Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
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