Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 699 reviews

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Cairo Airport, Sheraton Al Matar, Cairo Governate, 11776 CAIRO, Egypt

Description

Hotel extras

  • 5 minutes away from Cairo International Airport

  • 24 hours free airport shuttle

  • 2 Swimming Pools - Adult and Kids

  • Gym and Spa with pool view

  • 5 flexible meeting rooms

Our accommodation(s)

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Hotel location

Novotel Cairo Airport

Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Telephone
Fax +20 2 22693530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  699 reviews

TripAdvisor Rating  3.8/5  2,484 reviews

Location, location, and location

TripAdvisor rating 4.0/5

SuperDave47 TripAdvisor review

Located in middle of Cairo Airport complex, but no noticeable overnight noise. Complimentary shuttle to all three terminals every 30 minutes. Facility is elderly and well worn, but not decrepit. Not yet. Expensive, but very busy and usually full because of its location. Helpful staff, good meals. But the swimming pool may be closed without warning for cleaning and chlorination.

NOUR, you are simply AMAZING 👏🏽👏🏽👏🏽

TripAdvisor rating 5.0/5

Resort56379215321 TripAdvisor review

It was a short stay for a few days but the massively enjoyed it. The receptionist NOUR was absolutely outstanding and so helpful, cooperative. She went the extra mile to help me out to make my stay so stress free and comfortable. I had a lovely early check in. Mohamed the Manage wasn’t bad either, mind you I wasn’t impressed after my initial booking was modified into a higher rate upon my arrival but having said that, I really loved my stay and would definitely go back as usual. Big thank you to the Amazing NOUR 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽

Customer review rating 2.5/5

Yutong W. Families - Confirmed reviews ALL

Took too long time to check in, shuttle bus not on time and no clear signs on shuttle bus pickup stop, noisy rooms

Dear Valued Guest, Thank you for your feedback regarding your recent experience at our hotel. I apologize for the delays you encountered during check-in and the shuttle service, as well as the disturbances from noise. Your comments are valuable for our continuous improvement. Best Regards, Atta El Dessouky General Manager

Close to airport

TripAdvisor rating 3.0/5

MarkusLeanne TripAdvisor review

We stayed here for one night before returning home. The hotel is located within the airport grounds. A quick 5–10-minute drive gets you to the hotel from arrivals and back to the airport terminals upon departure. The common areas were clean and offered several shops plus a dine-in restaurant. Our dinner and breakfast were buffet style, and average, at best. The restaurant appeared short-staffed, it took quite a while to get our table cleared, cleaned, and then set up again, and there was nobody at the egg station for breakfast. The room itself was a bit dated (although our bathroom had been completely renovated) as well, but it could have been cleaner - we found the bed to be very soft. While conveniently located to the airport, we likely wouldn’t stay here again, should we decide to return to Cairo.

Customer review rating 5.0/5

Amr A. Families - Confirmed reviews ALL

I had a pleasant stay at Novotel Cairo Airport. The staff were friendly and helpful, the check-in and check-out process was smooth, the room was very clean and comfortable. Me and my husband both of us were very pleased with the food and the service. We truly appreciated the hospitality and kindness from the entire team — it made our experience at Novotel Cairo Airport truly memorable.

Dear Valued Guest, Thank you for taking the time to share your positive experience at Novotel Cairo Airport. We are delighted to hear that you and your husband enjoyed your stay, particularly noting the friendliness of our staff, the cleanliness of your room, and the quality of our food and service. It is our goal to provide exceptional hospitality, and your kind words affirm our team's commitment to excellence. We hope to welcome you back for another memorable stay in the future. Best Regards, Atta El Dessouky General Manager

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Other web-users rate our hotel

  • 1,205 reviews 9.1/10 Location
  • 2,208 reviews 7.6/10 Room
  • 4,465 reviews 9/10 Service
  • 89 reviews 2.4/10 WiFi
  • 2,513 reviews 9.4/10 Food
  • 1,377 reviews 8/10 Cleanliness
  • 604 reviews 8.5/10 Breakfast
  • 458 reviews 5.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.