Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 892 reviews

Best price
guarantee
Novotel Cairo Airport - Image 1
Novotel Cairo Airport - Image 2
Novotel Cairo Airport - Image 3
Novotel Cairo Airport - Image 4
Cairo Airport, Sheraton Al Matar, Cairo Governate, 11776 CAIRO, Egypt

Description

Hotel extras

  • 5 minutes away from Cairo International Airport

  • 24 hours free airport shuttle

  • 2 Swimming Pools - Adult and Kids

  • Gym with pool view

  • 7 flexible meeting rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Cairo Airport

Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Telephone
Fax +20 2222693530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  892 reviews

Customer review rating 0.5/5

Hanbin M. Friends - Confirmed reviews ALL

The bedsheets were unclean, which was extremely disappointing. Moreover, the security personnel at the entrance were terrible. They demanded to detain our belongings without any valid reason. Most importantly, although there were plenty of empty window-side seats available for breakfast, the staff claimed they were all reserved and only allowed us to sit in very poor spots. This is clearly discrimination.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Cairo Airport. I regret to learn that your experience did not meet your expectations. Cleanliness is a top priority for us, and I appreciate your comments on the bedsheets. Regarding the seating arrangements during breakfast, our staff strives to manage seating effectively, and I apologize for any misunderstanding. Your concerns about security personnel will also be taken into consideration as we continuously aim to improve our service. Best Regards, Atta El Dessouky General Manager

Customer review rating 0.5/5

Jereme L. Couples - Confirmed reviews ALL

The AC didnt work, the lights barely worked, and we found bed bugs in the morning after we work up

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I sincerely apologize for the discomfort caused by the air conditioning, lighting issues, and the presence of bed bugs. Your concerns are important to us, and I assure you that we take such matters seriously. Best Regards, Atta El Dessouky General Manager

Customer review rating 5.0/5

Mohamed S. Business - Confirmed reviews ALL

great

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Atta El Dessouky General Manager

Customer review rating 4.5/5

Badre B. Families - Confirmed reviews ALL

The hotel cannot be located any better and with a free shuttle to the airport without voting the hustle of transportation in the Swimming scammers around the airport. The stuff was professionally and very friendly from the receptionist, the restaurant where we had dinner, to the buffet breakfast staff.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you appreciated our prime location and the complimentary shuttle service to the airport. It is also gratifying to know that our staff made a favorable impression on you throughout your visit. Your kind words will be shared with the team, as they strive to provide excellent service. Best Regards, Atta El Dessouky General Manager

Customer review rating 5.0/5

Neri G. Business - Confirmed reviews ALL

Theirs staff talking care full time of your confort.

Dear Valued Guest, Thank you for your kind words regarding our attentive staff and their dedication to your comfort. We are pleased to know you had a positive experience at Novotel Cairo Airport. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best Regards, Atta El Dessouky General Manager

Other web-users rate our hotel

  • 1,426 reviews 9.1/10 Location
  • 2,878 reviews 7.1/10 Room
  • 4,119 reviews 8.6/10 Service
  • 89 reviews 2.4/10 WiFi
  • 2,790 reviews 9.3/10 Food
  • 1,913 reviews 7.6/10 Cleanliness
  • 796 reviews 8.7/10 Breakfast
  • 586 reviews 4.7/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Cairo