Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 682 reviews

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Cairo Airport, Sheraton Al Matar, Cairo Governate, 11776 CAIRO, Egypt

Description

Hotel extras

  • 5 minutes away from Cairo International Airport

  • 24 hours free airport shuttle

  • 2 Swimming Pools - Adult and Kids

  • Gym and Spa with pool view

  • 5 flexible meeting rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Cairo Airport

Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Telephone
Fax +20 2 22693530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  682 reviews

TripAdvisor Rating  3.8/5  2,462 reviews

Very satisfied

TripAdvisor rating 5.0/5

John H TripAdvisor review

Dear Valued Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent vacation as enjoyable as ever. Glad to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of great importance to us, only through your comments, we improve the level of services that our guests receive, and in today’s world this is essential. Once again, I want to thank you for the time spent to write to us and we are looking forward to seeing and welcoming you back again to your second home. Best Regards, Atta El Dessouky General Manager

Great location. Not up to the highest standards

Customer review rating 1.5/5

Xxxx Families - Confirmed reviews ALL

Dear XXXx, Thank you for your feedback. We are pleased to hear that you appreciated our location. However, we regret that your room arrangement did not meet your expectations and that our breakfast offerings fell short. Your comments are invaluable for enhancing our services. Best regards, Novotel Cairo Airport

Great staff, small rooms

TripAdvisor rating 4.0/5

Curiosity7926 TripAdvisor review

Dear Valued Guest, Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Best Regards, Atta El Dessouky General Manager

Customer review rating 4.5/5

Muhammad I. Z. Friends - Confirmed reviews ALL

Dear Muhammad I. Z., Thank you for your feedback. We are pleased to hear that your recent stay was comfortable and that our staff provided you with the assistance you needed. Your comments regarding the previous issue will be noted as we strive to enhance our guests\' experiences. Best regards, Novotel Cairo Airport

Well located

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our hotel\'s location, the room, pool, and breakfast offerings. However, we sincerely apologize for the inconvenience you faced regarding the payment process at the pool bar. Your feedback regarding the discrepancy in the total amount provided and the receipt is concerning. We take such matters very seriously as it does not reflect the service standards we strive to uphold. Please rest assured that we will review this incident with our team to ensure that all transactions are transparent and accurate for our guests. We appreciate your comments as they help us improve our services. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Best Regards, Atta El Dessouky General Manager

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Other web-users rate our hotel

  • 1,150 reviews 9.1/10 Location
  • 1,907 reviews 7.2/10 Room
  • 5,091 reviews 9/10 Service
  • 123 reviews 2.8/10 WiFi
  • 1,756 reviews 9.2/10 Food
  • 943 reviews 7.3/10 Cleanliness
  • 474 reviews 5.3/10 Comfort
  • 429 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.