Novotel Cairo Airport Hotel 4 stars

Customer review rating 4.2/5 2,379 reviews
Novotel Cairo Airport
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 24-Hours free airport shuttle

  • 2 Swimming pools

  • Free WIFI

  • 10 flexible meeting rooms

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CAIRO INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Outdoor tennis court (Nearby)
  • Table tennis (Nearby)
Catering
  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Novotel Cairo Airport

Po Box 8 Cairo Airport
PO Box 8
11776
cairo
egypt

Tel: +201111113822

Fax: (+20)222693530

Contact email

Check-in from 14h00

Check out up to 12h00

  • ATABA-AIRPORT :   949 ATABA

  • RAMSES-AIRPORT :   400 RAMSES

  • TAHRIR-AIRPORT :   27 TAHRIR

  • By plane

    CAIRO INTL AIRPORT At 2km / 1.24 miles - Shuttle free

  • By car

    SALAH SALEM ST At 5km / 3.13 miles

  • By train

    GIZA At 25km / 15.63 miles

  • By train

    RAMSES At 17km / 10.63 miles

GPS :30.120944, 31.403

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Accessible room

Standard room with 1 double bed & Sofa

  • Max. number of persons: 3
  • Area: From 24
  • Views: Pool side, Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds and Sofa

  • Max. number of persons: 3
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior room with 1 double bed, Pool side

  • Max. number of persons: 2
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 single beds, Pool side

  • Max. number of persons: 2
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 kingbed & sofa

  • Max. number of persons: 3
  • Area: From 40
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: Barbecue

Traditional food offer / Oriental Atmosphere - Daily live music

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JARDIN D'HELIOPOLIS

Type of cuisine: International

Breakfast and dinner buffet / A la carte 24 hours / International food offer

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE REVE

Type of cuisine: International

All day dining

Lunch

12:30 - 04:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PRIMAVERA

Type of cuisine: Bistro

Lunch and Dinner A la carte / Italian cuisine

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Outdoor Terrace

Photo non contractuelle / Strictly non binding

Outdoor Terrace

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Lobby Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PERGOLA

Photo non contractuelle / Strictly non binding

Craving a snack or a drink? Le Pergola is the place to be! Every day from 10am until 11pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 505

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Cairo Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,379 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,877 reviews

Well located

Customer review rating 4.2/5

Mary Business - 18/02/2020 Confirmed reviews ALL

Was good. near to the airport and other locations.

Dear Mrs. Mary M., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Well located

Customer review rating 4.2/5

Mouhamadou G. Couples - 16/02/2020 Confirmed reviews ALL

Excellent front desk staff

Dear Mr. G. M., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Short overnight stay after long flight

Customer review rating 4.2/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

All was ok. Close to airport. Staff reasonably friendly. Bed comfy. Had a long wait for airport shuttle and be aware that they don’t meet you at the airport. You have to ring them directly when you arrive.

Dear Mrs. Julienne L., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Atta ELDESSOUKY General Manager

Convenient and Comfortable

TripAdvisor rating 3.5/5

Cl C 10/02/2020 TripAdvisor review

Near Cairo airport making it very convenient for a short overnight stay if catching early morning flight. Hotel provides free transfer to the airport every half hour. Room is clean and comfortable. Only two problem, the door does not lock properly, and english tv channels are very limited.

Dear Valued Guest, Thank you so much for taking the time to write your honest review in relation to your recent stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests; we are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Extremely Satisfied and happy to live and stay at your hotel for such long time .

Customer review rating 4.2/5

Shawqi A. Business - 05/02/2020 Confirmed reviews ALL

Everything’s ! All staffs are very nice and friendly , they are beyond the expectation , caring and really helpful with all my needs , Really have clean rooms and good services ,

Dear Mr. Shawqi A., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Convenient location in the airport. But, hotel is old and was very crowded and noisy with several parties going on with guests walking around screaming through the corridors.

Customer review rating 4.2/5

Carlos T. Families - 01/02/2020 Confirmed reviews ALL

Arrived in the evening in anticipation for an early flight in the next morning. The hotel is old and was very noisy because of a party that was happening, It seems that several party participants were hotel guests and walked around the premises talking loudly through the entire night. Room was tight, beds were ok. But, overall I felt the hotel very dated.

Dear Mr. Carlos T., We sincerely appreciate the time you spent to share your comments following your visit to our Novotel Cairo Airport hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay; discussions involving the respective team members and management have taken place to review your feedback, and we would like to assure you that all of your concerns will be addressed to the head department and please rest assured that corrective actions have been taken to avoid the repetition of such issue in the future. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Atta ELDESSOUKY General Manager

OK stay

Customer review rating 4.2/5

Ah Couples - 30/01/2020 Confirmed reviews ALL

Check in and check out were fast and easy. Desk staff was friendly. Room felt like it hasn’t been updated since 1990. Felt semi clean but overall disappointing as a Novotel place. Cheaper than Le Meridian so it was acceptable as it was only a one night stay.

Dear Mrs. Amy H., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Excelente. Podendo volto de novo.

Customer review rating 4.2/5

Luiz C. M. M. Families - 29/01/2020 Confirmed reviews ALL

very good

Dear Mr. Luiz M., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

comfortable

Customer review rating 4.2/5

Mohammed G. Business - 27/01/2020 Confirmed reviews ALL

Good service, very good location if you want travel by airport, good staff

Dear Mr. Mohamed g., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Well located

Customer review rating 4.2/5

Candice D. B. Solo - 25/01/2020 Confirmed reviews ALL

An overnight stay when I arrived in Egypt. I made use of the courtesy bus to travel from the airport to the hotel which was very good. The room was fine for my purpose of just staying the night and catching up on sleep after 27 hours of travel. There were sime faults with the room, mainly general wear and tear types, but these did not impact me. I ordered room service for a late breakfast the following morning, and the food was good. Overall the room was clean, the shower hot, and the bed comfortable.

Dear Mrs. Candice Di B., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Excellent location by Cairo International Airport

Customer review rating 4.2/5

Anonymous Couples - 22/01/2020 Confirmed reviews ALL

Just a short 5 minute shuttle bus ride from the airport. Very good reception on arrival. Porter if service very useful. Bedrooms generally very clean and tidy. Some wear and tear with carpets and general decor so a need for a refresh. Very friendly and helpful staff. Meet & Greet service at the airport did not materialise but shuttle bus service did arrive and reception extremely apologetic. As it so happened Meet and Greet service was not required as airport was very quiet on arrival so it was easy to navigate visa acquisition, passport control and customs. Good value for money hotel. Overall we would recommend the hotel especially if you are passing through and going on an onward destination.

Dear Mr. Mohamed N., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

I was pleased with you.

Customer review rating 4.2/5

Suleiman Z. Couples - 22/01/2020 Confirmed reviews ALL

It was excellent . I was satisfied.

Dear Mr. Suleiman. Hadil Z., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Comfortable stay

Customer review rating 4.2/5

Kent Friends - 22/01/2020 Confirmed reviews ALL

We are very pleased with our choice to stay in this hotel at the airport. Unfortunately our flight was very early in the morning which meant we didn’t have time to have breakfast. We did however have dinner in the Italian the evening we arrived .the food was excellent and so was the service The hotel is very clean and nicely furnished and beds are comfortable. The reception quick wellcoming and efficient. I sent an email with arrival time and flight number and the shuttle bus service was great. I would definitely stay here again

Dear Mr. kent M., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

weak response

Customer review rating 4.2/5

Mohammed Families - 21/01/2020 Confirmed reviews ALL

stay one night for being near to airport but actually it was uncomfortable

Dear Mr. Mohammed A., We sincerely appreciate the time you spent to share your comments following your visit to our Novotel Cairo Airport hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay; discussions involving the respective team members and management have taken place to review your feedback, and we would like to assure you that all of your concerns will be addressed to the head department and please rest assured that corrective actions have been taken to avoid the repetition of such issue in the future. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Atta ELDESSOUKY General Manager

Great hotel

Customer review rating 4.2/5

Dipa S. Couples - 21/01/2020 Confirmed reviews ALL

I've stayed several times at the property and am also happy with the care and friendliness of all the staff. The only thing i was a little disappointed with was the breakfast. The bread had been sitting out for sometime and had gone fairly hard. Also of the other food was also cold.

Dear Mrs. Dipa S., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Not up to usual Novotel standards

TripAdvisor rating 3.5/5

n37077 Solo travel - 20/01/2020 TripAdvisor review

Hotel website heavily promotes its free shuttle bus from the airport to the hotel. However I waited 45 minutes at Terminal 3 and it never came. Reception said it was half hourly. Hot on security. This explains why some taxi drivers at Cairo airport wouldn't take me here - because they weren't legal taxi drivers and security check vehicles, contents and driver ID before entering the grounds. Didn't pay attention to booking details so tried to charge me full price when I'd paid with some LCAH/ALL points. Sent out the back of the hotel to the 'new' block. Signage could be better when arriving at 3am and tired! Overarching memory however is how scruffy and dirty the corridor carpets were. Shuttle bus back to the airport was reasonable, not really big enough for all the luggage people in this part of the world travel with. Driver very friendly and gave a quick lesson on the history of Cairo airport on the way!

Dear Valued Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Novotel Cairo Airport. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned departments for further investigation and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Thank you again for your visit and constructive comments, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another stay if you gave us that chance. Sincerely, Atta ELDESSOUKY General Manager

Disappointed at being double charged by the hotel

Customer review rating 4.2/5

Anonymous Friends - 14/01/2020 Confirmed reviews ALL

I was happy with the hotel during my stay. However, you have charged me twice for the one night accommodation. My reservation number for this stay was HGVDBDQC. You charged me 1131.97 Egyptian Pounds on check in and then charged me again on December 27, 2019 a further $73USD. This double billing needs to be reversed. Please attend to this.

Dear Mrs. Monica R., Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Novotel Cairo Airport. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned departments for further investigation and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Thank you again for your visit and constructive comments, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another stay if you gave us that chance. Sincerely, Atta ELDESSOUKY General Manager

Always Welcome!

Customer review rating 4.2/5

Octavio S. Business - 12/01/2020 Confirmed reviews ALL

As usual, all the services exceed my expectations, from the check in to the check out. The staff always ready to help in anything. Excellent service!

Dear Mr. Octavio S., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

Great time

Customer review rating 4.2/5

Dr.dafrawy Business - 11/01/2020 Confirmed reviews ALL

Very efficient location. Very warm place in very cold weather in cairo in that time . Free shuttle to the airport. Very fast baggage service, reception was very fast to give me my room , the hotel looks new to me than before. I see progress there I am a repeated customer because of the location I can tell the deference . Overall very satisfied.

Dear Dr. Ahmed E., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Very nice

Customer review rating 4.2/5

Kusai A. Families - 09/01/2020 Confirmed reviews ALL

The lady at the reception Shaimaa is super professional, so beautiful and sweet. Excellent customer service skills and very fast service. Best regards

Dear Mr. Kusai A., We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the team as we know it will be a great source of motivation to keep on going the extra mile; with pleasure we shall share your gratitude to the whole team with a special mention to Shaimaa, who surely will be much more motivated with your praise. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager
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