Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 3.8/5 658 reviews

Hotel extras

  • 24-Hours free airport shuttle

  • 2 Swimming pools

  • Free WIFI

  • 10 flexible meeting rooms

  • Fitness centre

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Hotel location

Novotel Cairo Airport

Po Box 8 Cairo Airport
11776 CAIRO

GPS:30.120944, 31.403

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  658 reviews

TripAdvisor Rating  4.0/5  2,252 reviews

Certificate of excellence 2022

Hotel needs renovations

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is ok, but as I could see a lot of Accor hotels in Egypt are old and need a renovations.

Good hotel but poor breakfast

Customer review rating 3.5/5

John C. Couples - Confirmed reviews ALL

Good apart from a poor early breakfast with no falafel and only onions into the omlet. The server said all would be available in 30 min. Presumably when the rest of the staff turned up. Fantastic evening meal.

Excellent hotel next to the airport

Customer review rating 5.0/5

Eva Solo - Confirmed reviews ALL

Hotel right next to the airport. Free shuttle service. Perfect for in transit guests.

Terrible front desk staff Mohammed

TripAdvisor rating 1.0/5

alicewX2289HO Families - TripAdvisor review

Front desk staff Mohammed was rude and unfriendly. The other staff working March 19 11-12 pm weren’t polite or friendly as well. They shouldnot be working in the hospitality field. I made reservations and paid over 1 month before we arrived and was told to wait for my keys rudely while he attended to cash paying customers & gave the keys which looked like bribery. Mohammed lied when he said he has to keep checking for my room. We were polite and not aggressive at all but he kept attending to men who were paying at the counter. Mohammed has sour tone snd aggressive ness, and should not be working at the front desk or any hotel. However the kitchen staff and buffet was Excellent! Smiles and happy!


Customer review rating 2.0/5

Cassandra M. Business - Confirmed reviews ALL

The evening Bar staff are the only good thing left. Booked pool view and was put way down the back with view of service area. Kettle broken, shower leaking, lights in bathroom not working. Room service QR not working. Before Covid this was a great hotel, I loved it, not anymore.

Dear Cassandra M., Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

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Other web-users rate our hotel

  • 1,354 reviews 8.8/10 Location
  • 3,396 reviews 7.4/10 Room
  • 4,099 reviews 8.2/10 Service
  • 344 reviews 2.8/10 WiFi
  • 1,856 reviews 6.7/10 Cleanliness
  • 607 reviews 4.7/10 Comfort
  • 561 reviews 6.8/10 Value
  • 442 reviews 5.2/10 Amenities

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