Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 868 reviews

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Description

Hotel extras

  • 5 minutes away from Cairo International Airport

  • 24 hours free airport shuttle

  • 2 Swimming Pools - Adult and Kids

  • Gym and Spa with pool view

  • 5 flexible meeting rooms

Our accommodation(s)

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Hotel location

Novotel Cairo Airport

Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  868 reviews

Customer review rating 2.5/5

Kamlesh S. Business - Confirmed reviews ALL

The location is very good being close to the Airport. However the maintenance leaves a lot to be desired. The cleanliness is not up to the mark and some of the staffs are not so polite. it does not live up to the Novotel standard.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your recognition of our convenient location. However, I regret that the maintenance and cleanliness did not meet your expectations, and I apologize for any lapses in service. Your comments will be taken into consideration for future improvements. Best Regards, Atta El Dessouky General Manager

Customer review rating 4.0/5

Kishan W. Families - Confirmed reviews ALL

The Hotel is located very close to the airport and offers a free shuttle service, which is convenient. The rooms are dated but serve the purpose. It is a busy hotel, but the staff is courteous and accommodating. Thanks

Dear Valued Guest, Thank you for your positive feedback regarding our convenient location and complimentary shuttle service. We appreciate your kind words about our staff. Please note that we are continuously working on improvements to enhance our guest experience. Best Regards, Atta El Dessouky General Manager

Customer review rating 3.5/5

Daniel S. Business - Confirmed reviews ALL

Personnel very friendly; Breakfast very good; Nice pool location

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff, breakfast, and pool location. We acknowledge your comments about the interior and continuously evaluate our facilities to enhance guest experiences. Best Regards, Atta El Dessouky General Manager

Customer review rating 2.0/5

Fahad A. Solo - Confirmed reviews ALL

Bus got delayed

Dear Valued Guest, Thank you for sharing your feedback. I sincerely apologize for the inconvenience caused by the noise and the delay of the bus service. Your comments are valuable, and I will ensure they are conveyed to the appropriate departments for future consideration. Best Regards, Atta El Dessouky General Manager

Customer review rating 3.5/5

Omar M. A. A. Solo - Confirmed reviews ALL

In fact, my last stay was very comfortable, I think the staff was cooperative and friendly, especially Madam Shaimaa and Mr. Mahmoud in room service, Chef Fouad and Mr. Mohamed in the restaurant, and Mr. Ahmed Abdel Salam and Taha at reception. A special thanks to Mr. Emad, who deserves all the credit for everything mentioned above.

Dear Valued Guest, Thank you for your feedback and for highlighting the positive experiences with our staff. We are pleased to hear that you found your stay comfortable and that our team provided you with excellent service. Your compliments will be shared with those mentioned. We strive for high standards of service, and your comments are invaluable in guiding our efforts. Best Regards, Atta El Dessouky General Manager

Other web-users rate our hotel

  • 1,432 reviews 9/10 Location
  • 2,822 reviews 7.2/10 Room
  • 4,221 reviews 8.5/10 Service
  • 91 reviews 2.9/10 WiFi
  • 2,864 reviews 9.3/10 Food
  • 1,863 reviews 7.5/10 Cleanliness
  • 785 reviews 8.8/10 Breakfast
  • 576 reviews 4.8/10 Comfort

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