Novotel Cairo El Borg 4 stars

Customer review rating (ALL Rating) 4.3/5 602 reviews

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Description

Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

Our accommodation(s)

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Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  602 reviews

TripAdvisor Rating  4.0/5  1,551 reviews

Customer review rating 4.0/5

Mamdouh A. S. Families - Confirmed reviews ALL

It was very nice, good place, location

Dear Mr. Mamdouh, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. on other hand kindly to accept our sincere apology due to sudden short happened in the electricity was out of our hands. Once again we are deeply sorry, and look forward for a soonest chance to enhance your impression. Wish you a successful Monday, Sincerely, Abdellatif GEBRIL General Manager

Great stay!

TripAdvisor rating 4.0/5

Lauren L TripAdvisor review

Great rooftop restaurant, we ate there for many of our meals. Had wonderful service, beautiful pool, and clean rooms! The front desk staff went out of their way to take care of us! For our entire stay in Egypt. Close to restaurants and convenient to the main sites.

Dear Precious guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Abdellatif GEBRIL General Manager

good

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

it could be better except the receptionist attitude

Dear Mr. Urwa, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please accept our sincere apology. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Look forward for your next visit with our promise to enhance your experience. Appreciate to address any of the management team upon your arrival to meet your good self personally. Once again thank you for your review and wish you a great day, Sincerely, Abdellatif GEBRIL General Manager

Perfect as usual

Customer review rating 5.0/5

Ibrahim E. Families - Confirmed reviews ALL

Stay was amazing, view also

Dear Mr. Ibrahim, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg Hotel. It is always a pleasure to receive your positive feedback. and we are glad that you keep enjoying your stay at your second home away from home. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your perfect experience, and we hope your next visit will be as pleasant as usual. Wish you a great day, Abdellatif GEBRIL General Manager

it's worth it

TripAdvisor rating 4.0/5

Voyage00499682942 TripAdvisor review

Strategically located, it is a renovated and comfortable hotel. Very kind and always smiling staff. Restaurant with an international menu of medium level. It would be nice to introduce more local foods to make the customer feel really in Egypt. Very clean hotel, to improve a little the cleaning of the windows. Small pool that you can enjoy when you return tired from walking.

Dear Precious guest, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Your concern regarding the windows cleaning is already took place during our discussion with the concerning department, we ensure you that you will feel an improvement in this specific matter during your coming visit. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Abdellatif GEBRIL General Manager

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Other web-users rate our hotel

  • 706 reviews 9.2/10 Location
  • 1,154 reviews 8.4/10 Room
  • 1,727 reviews 9.1/10 Service
  • 183 reviews 2.3/10 WiFi
  • 700 reviews 9/10 Breakfast
  • 482 reviews 8.8/10 Cleanliness
  • 318 reviews 5.3/10 Comfort
  • 238 reviews 6.3/10 Amenities

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