Novotel Cairo El Borg 4 stars

Name: Novotel Cairo El Borg Hotel in Cairo - AccorHotels - ALL
Address: 3 Saraya El Gezira street, Zamalek, CAIRO, 11211, Egypt
Telephone: +20227356725
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 229 reviews

3 Saraya El Gezira street, Zamalek, 11211 CAIRO, Egypt

Description

Novotel Cairo El Borg

Hotel that makes every moment matter

Feel welcome at Novotel Cairo El Borg. Taking your family to experience the vibrant city of Cairo, Our hotel is your preferred home with well-equipped Superior Rooms overlooking the great River Nile and Cairo tower, At central location at the Downtown.

Abdellatif GEBRIL, Hotel Manager

Novotel Cairo El Borg is a contemporary 4-star hotel with panoramic views over the Nile. Centrally located, the hotel is within walking distance of the Opera House and Egyptian Museum. After immersing yourself in Egyptian culture with a visit to the iconic Pyramids and the Sphinx, cool down in the pool or relax with a massage at Novotel . ALLSAFE hygiene & prevention measures has been implemented to ensure a healthy and safe environment for our guests and employees.

Cairo's clean and efficient Metro takes you to many points of interest in the city, while the unmissable Pyramids of Giza and the Great Sphinx are just 18 km away. Enjoy the best panoramic views of the river Nile. Novotel Cairo EL Borg is located in the heart of Cairo, few minutes from Cairo top attractions.

Novotel Cairo El Borg hotel in Cairo ticks all the boxes for a pleasant stay with panoramic views over the Nile, and proximity to Opera House & Egyptian Museum.

Hotel extras

Fitness centre and outdoor pool
Jacuzzi and wellbeing spa facilities
Rooftop terrace overlooking the Nile
10-minute walk to Cairo Tower and Egyptian Museum
30-minute drive from Cairo Airport

ALLSAFE approved hotel

Our accommodation(s)

Room

Superior Room with 2 single beds, City Side

4 persons

Bedding 2 x Single bed(s)
Views: City View or Garden View or Historic side view

Room

Superior Room with 1 double bed and sofa, City side

4 persons

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View or Garden View or Historic side view

Room

Superior Room with 2 single beds, River side

4 persons

Bedding 2 x Single bed(s)
Views: Garden View or River side

Room

Superior Room with 1 double bed and sofa, River Side

4 persons

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: Garden View or River side

Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

+20 2 27356725

+20 2 27356724

RAMSIS STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

CAFE FRAIS

Café Frais offers terrific view of the Nile and extensive food and beverage menu.

LE GOUT

A pleasant variety of buffet for breakfast ,Lunch & dinner

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

The hotel is very beautiful

Roving55068109155 Families - 6/6/2023 TripAdvisor review

The hotel is very beautiful and suitable for families, and there is a swimming pool. I liked the room service and its cleanliness, but the place lacks the internet. The internet was bad, but the view, rooms cleanliness are very wonderful l love it.

Bad Experience

Caglar Business - 6/3/2023 Confirmed reviews ALL

My reservation which was booked on All Application, was cancelled after my online check in on All app! When i arrived to hotel, i have been asked to find another hotel due to room availability. Afterwards i had to negotiation about it then they found me a room which wasnt I booked and paid more. Day after they changed my room to what I booked(only good thing is) However what another silly point is I had to pay extra for breakfast for each day but I already booked bed and breakfast in my booking which was cancalled. Why I beared the consequances due to my room was sold to someone by the Hotel? Why I paid more money(breakfast for each day)than I booked due your employee sold my room to someone? Only Welcome drink doesnt solve the problems and doesnt makes me loyal, it was a big disappointing for me. For sure, Acoor Hotels won’t be my priority anymore and not speaking about positively, it shows me that some of your hotels dont care loyalty, maybe it was the mistake which was made for this hotel specifically however your kindly reply would be appreciated. Regards Caglar C.

Central location

Rb Business - 5/30/2023 Confirmed reviews ALL

Central location with a wonderful rooftop restaurant (outdoor), very friendly staff

Dear Roland B., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif GEBRIL General Manager

Not so Happy

Jeremiah G. Business - 5/30/2023 Confirmed reviews ALL

my room 7007 was so great, Noor and Ahmed welcomed me nicely and so memorable, so too were the House keeping staff! The food, Awesome. INTERNET WAS SO TERRIBLE THAT I WOULD NOT DARE VISIT AGAIN ON AN OFFICIAL TRIP! PLEASE WORK ON IT!!!

Dear Jeremiah G., Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif GEBRIL General Manager

Zero customer experience

Mahmoud Families - 5/29/2023 Confirmed reviews ALL

Simply, for the time in till checkout… zero customer experience

Dear Mahmoud B., Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif GEBRIL General Manager

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