Novotel Cairo El Borg 4 stars
Customer review rating (ALL Rating) 4.7/5 188 reviews
3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt
CAIRO INTL AIRPORT At 20km / 12 miles
RAMSIS STATION At 3km / 1 miles
GPS:30.04441, 31.22604
Check-in from - Check out up to
A pleasant variety of buffet for breakfast ,Lunch & dinner
Café Frais offers terrific view of the Nile and extensive food and beverage menu.
No alcoholic drinks served.
Thinking about taking a new life step, Enjoy amazing experience at our rooftop.
Excellent choice for downtown Cairo
TripAdvisor rating 5.0/5
Ioannis B TripAdvisor review
Dear Mr. Loannis, Thank you very much for sharing this great review of your recent stay at Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are also very pleased to serving you again when in Novotel Cairo El Borg Sincerely, Abdellatif Gebril General Manager
Perfect location
TripAdvisor rating 5.0/5
hamzar882 Business - TripAdvisor review
Dear Hamza, Thank you for the time you spent to share your feedback on your recent stay at Novotel Cairo El Borg, your comments are crucial in this process therefore we highly value your time and constructive critics. we also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Abdellatif GEBRIL General Manager
Well located
Customer review rating 5.0/5
Lizzy D. Families - Confirmed reviews ALL
Dear Liezel D., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.
Poor First Impression Made - Great Redemption Thereafter!
TripAdvisor rating 3.0/5
mohamed_keeka TripAdvisor review
Dear Mr. Mohamed Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Novotel we strive to provide total confidence in this area being fully aware that hygiene and Cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to go on our Website from where our agents will be able to give you all the relevant information to make sure that you book the Accor hotel that can make all your holiday wishes come true. Abdellatif GEBRIL General Manager
Nice Stay, but neighborhood too loud
TripAdvisor rating 5.0/5
716Mohammad TripAdvisor review
Dear Mohammad, I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you for your compliment on our staff as they do provide a very friendly and genuine hospitality and are always willing to assist when called upon and I will make sure to share your note to Housekeeping team . Again, thank you for choosing us and we look forward to serving you again when in Novotel Cairo El Borg Sincerely, Abdellatif Gebril General Manager
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