Novotel Cairo El Borg 4 stars

Customer review rating (ALL Rating) 4.5/5 1,444 reviews

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Description

Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

Our accommodation(s)

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Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,444 reviews

TripAdvisor Rating  4.1/5  1,800 reviews

Certificate of excellence 2025

Clean

TripAdvisor rating 5.0/5

Hawa T TripAdvisor review

Very clean 👌 Israa is helpful 👌............................................................................

Dear Hawa T, Thank you for your positive feedback regarding your stay at Novotel Cairo El Borg. We are pleased to hear that you found our facilities clean and that Israa provided you with helpful service. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Novotel Cairo El Borg

Customer review rating 5.0/5

Amr G. Families - Confirmed reviews ALL

My stay in the hotel was more than perfect Very cooperative guest relation team especially Miss Aya Mohamed She made our stay amazing starting from early communication one day before check in Complying to all our requests .. birthday cake for my children as it was their birthday celebration Upgrading to superior suite was perfect She made my wedding anniversary and children birthday not forgettable The best 2 days ever Great thanks to the hotel team espicially miss aya and for sure this hotel will be always my 1st choice for cairo Thanks alot

عزيزي عمرو غيوبة، أشكركم جزيل الشكر على كلماتكم الرقيقة وعلى اختياركم الإقامة في نوفوتيل القاهرة البرج. يسعدنا أن نسمع أن إقامتكم كانت أكثر من رائعة وأن فريق علاقات الضيوف، وخاصة الآنسة آية محمد، ساهم في جعل تجربتكم مميزة من خلال تلبية جميع طلباتكم. نحن نؤمن بأهمية التفاصيل في خلق ذكريات لا تُنسى، ويسرنا أن ترقية جناحكم الفاخر واحتفالكم بعيد ميلاد أطفالكم ساهموا في جعل هذه المناسبة لا تُنسى. نحن نتطلع إلى استضافتكم مرة أخرى في المستقبل، ونتمنى أن تكون زيارتكم القادمة بنفس الروعة. مع أطيب التحيات، نوفوتيل القاهرة البرج

Customer review rating 5.0/5

Mohamed Y. Business - Confirmed reviews ALL

Well located, amazing view, clean rooms, friendly staff, the breakfast didn’t have much variety but the food tasted good.

Dear Rasha, Thank you for your positive feedback regarding your recent stay at Novotel Cairo El Borg. We are pleased to learn that you enjoyed our location, the stunning views, and the cleanliness of our rooms. Your comments about the breakfast variety will be taken into consideration as we strive to enhance our guest experience. Best regards, Novotel Cairo El Borg

Customer review rating 5.0/5

Muhammad A. K. Families - Confirmed reviews ALL

Excellent stay, thank you all and very special thanks to Verina @ the front desk

Dear Muhammad a. k., Thank you for your kind words and for choosing Novotel Cairo El Borg for your stay. We are thrilled to learn that you had a comfortable experience and appreciate your special mention of Verina. Our team strives to provide exceptional service, and your feedback is greatly valued. Best regards, Novotel Cairo El Borg

Missing points stay

TripAdvisor rating 1.0/5

a_elhaiwan TripAdvisor review

In August 2025 , I was staying at Novotel Cairo el borg, The reservation was for 2 rooms double occupancy an for 2 nights , Dispite few problems faces during the stay , but it’s okay never mind, But the problem I am reviewing because of it , is after checking out , and as for my loyalty program Accor , the points must be credited to my account as the total amount of the 2 rooms paid ( this is as the terms of the program ) But the points was added for 1 room only. I have contacted Mr Osama Yousef reservations manager and he promised he will solve the problem , I asked him to send me the total invoice for the stay , but he didn’t , unfortunately, with no professionality , he ignore my calls and WhatsApp messages . I don’t know how this attitude came from responsible person Representing the hotel . I am asking for my rights, I am not asking for complimentary . I will not compromise on my rights. My email holding the Accor account : Ayman@ihcg-corp.com My loyalty membership number : 308103464094810 0

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Other web-users rate our hotel

  • 1,046 reviews 9.2/10 Location
  • 1,318 reviews 8.3/10 Room
  • 2,211 reviews 9.3/10 Service
  • 22 reviews 5/10 WiFi
  • 1,005 reviews 8.9/10 Breakfast
  • 593 reviews 8.7/10 Cleanliness
  • 382 reviews 6/10 Comfort
  • 248 reviews 6.1/10 Amenities

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