Novotel Cairo El Borg Hotel 4 stars

Customer review rating 4.6/5 1,693 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Cairo El Borg
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+ 23 Services
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Room 1

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Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursionsPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street
Zamalek
11211
cairo
egypt

Tel: +20227356725

Fax: (+20)2/27356724

Check-in from 14h00

Check out up to 12h00

  • By plane

    CAIRO INTL AIRPORT At 20km / 12.43 miles

  • By train

    RAMSIS STATION At 3km / 1.86 miles

GPS :30.04441, 31.22604

Our accommodation(s)

Superior Room with 2 single beds, City Side

  • Max. number of persons: 4
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed and sofa, City side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 single beds, River side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed and sofa, River Side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite with 1 double bed and sofa, River Side

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Suite with 1 double bed and sofa River Side

  • Max. number of persons: 4
  • Area: From 50 / 538 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAFE FRAIS

Type of cuisine: Cafe

Café Frais offers terrific view of the Nile and extensive food and beverage menu.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOUT

Type of cuisine: International

A pleasant variety of buffet for breakfast ,Lunch & dinner

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

No alcoholic drinks served.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 48

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Novotel Cairo El Borg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,693 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,205 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Safe and Comfortable

Customer review rating 4.6/5

Anonymous Business - 28/11/2020 Confirmed reviews ALL

The horses outside makes the entrance smell.

Dear Xavier M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Excellent Stay

Customer review rating 4.6/5

Eslam G. Business - 26/11/2020 Confirmed reviews ALL

Everything was perfect ,from the room to the restaurant in the breakfast or dinner . The meeting room was clean and organized ,equipped with the right tools . All the team was extremely nice ,looking forward to my next stay.

Dear Eslam G., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfection accomplished

Customer review rating 4.6/5

Mamdouh Couples - 05/11/2020 Confirmed reviews ALL

Just as usual an incredible stay in every sense i just cant resist spending every weekend and celebrate every special occasion at this heat-taking hotel. The place is so cosy and comfortable and the people there are just wooow. Mirna thanks for receiving us with your warm and gorgeous smile, Mr yehia thanks aloot for a perfect night shift and above all Mr Ahmed Hady any words of thanks wont ever be enough actually you made this place our second home. Thanks everybody for everything and i really recommend the hotel for all

Dear Mamdouh A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Heart-taking

TripAdvisor rating 4.0/5

mamdouhr566 04/11/2020 TripAdvisor review

I just cant stop falling in love over and over again with Novotel ♥️ This time i will dedicate my entire thanks and appreciation to Mr. Ahmed Hady for literally making our stay heavenly; really he is one of the exquisite personalities that you can meet once in a livetime;utterly polite, calm, helpful, cheerful and alot more than words can express. If he is there then rest assured that you will enjoy a unique stay with zero problems and endless facilities.

Dear Mr. Mamdouh, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Good stay

Customer review rating 4.6/5

Omar T. Business - 25/10/2020 Confirmed reviews ALL

Everything was good as expected, except not receiving my welcome drink and the points of my stay didn’t reflect on my accor membership

Dear Omar T., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. Omar we are so sorry for not receiving your welcome drink voucher upon check in and please note that your points has been credited to your account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Recommended Hotel in Cairo

TripAdvisor rating 4.0/5

ibrahimabozeid 13/10/2020 TripAdvisor review

Location of hotel is great Staff are very helpful specially Ms. Merna Wadie Hotel & rooms are very clean Both views of rooms in the hotel are really fantastic Quality vs value is very good Overall recommended

Dear Mr. Ibrahim, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Comfortable hotel

Customer review rating 4.6/5

Mai M. S. Friends - 10/10/2020 Confirmed reviews ALL

I really enjoyed my last stay and it was good experience

Dear MAI M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager .

Wonderfully Stay

Customer review rating 4.6/5

Mustafa A. S. Business - 25/09/2020 Confirmed reviews ALL

Dear Novotel Cairo El Borg Team, Thank you for giving me this opportunity to write to you about my recent stay at Novotel Cairo El Borg, Brief Description, My recent stay it's being Great totally on all, I liked a commitment from Management and the front desk team & security team to do their best to offer an exemplary service to build trust with their customers and offering to help every time. A couple of points to make Novotel Cairo El Borg better, - Wi-Fi needs to be improved to cover full areas at Novotel because it's too difficult to can find a suitable connection in my room. - The menu of the food at The CAFE FRAIS needs a variety of items. In the end, My sincere appreciation to Mr Abdellatif GEBRIL and Reception team especially Mr Ahmed. Sincerely,

Dear Mustafa S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager .

Excellent location and great restaurant

Customer review rating 4.6/5

Heba Families - 19/09/2020 Confirmed reviews ALL

We book two double rooms with a Nile River view as my daughter's graduation commencement was at the Opera 200 metres from the hotel. The view of the Nile was just spectacular at all times of the day. We also enjoyed the 360 view restaurant where our tables were overlooking the Nile. We took photos at the golden hour. We went back again to the restaurant for dinner and enjoyed the view and lovely breeze. Photos at night of both the nile and tower were a good treat. Will definitely revisit especially when the pandemic is over to experience their open buffet breakfast.

Dear Heba E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent as usual

Customer review rating 4.6/5

Mostafa S. Families - 31/08/2020 Confirmed reviews ALL

It’s not my first time at Novotel Elborg and as usual we enjoyed our stay so much thanks for all team members, especially thanks FO team Mr. Ahmed Mr. Yahya , Ahmed and Mirna definitely we will be back very soon

Dear Mostafa S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager .

Very kind and professional staff

Customer review rating 4.6/5

Reham A. Solo - 13/08/2020 Confirmed reviews ALL

Helpful stuff and so nice , very clean hotel.

Dear Reham A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service and great location

Customer review rating 4.6/5

Iltizam Families - 05/08/2020 Confirmed reviews ALL

Amazing staff! Highly developed sense of service! Ms. Merna at the reception is a sweetheart, her supervisor is equally welcoming and professional! Clean and newly renovated rooms, mesmerizing Nile view!

Dear Iltizam E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager .

Strategic location and valuable stay

Customer review rating 4.6/5

Herlambang E. Solo - 16/03/2020 Confirmed reviews ALL

Novotel Cairo El Borg situated on the strategic downtown Cairo, surrounded by Nile river and touristic places. The price is valuable compared to others with its facilities. A little bit confuse wherever the main entrance because the entrance is placed below the ground level and hardly to be seen.

Dear Herlambang E. Sutadi, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

I love this place

Customer review rating 4.6/5

Amani A. Solo - 08/03/2020 Confirmed reviews ALL

Everyone is friendly and nice starting from security mans and reception till the house keeping. Everyone is really good I loved each one of them I didn’t felt alone at all I felt home with my family

Dear Amani c., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great as always

Customer review rating 4.6/5

Mohamed E. S. Business - 26/02/2020 Confirmed reviews ALL

Best in the place. Very near to the down town with unspectacular view

Dear Moahmed El S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Zamalek, the best of Cairo by night

Customer review rating 4.6/5

Filippo M. Business - 24/02/2020 Confirmed reviews ALL

I am Accor's gold fidelity card-customer as a result I am used to using this hotel in Cairo. Points of strength: - the large business room at 7th floor which was silent as required at booking - the fruit-basket delivered to my room - the use of the fitness room at the roof floor which has a couple of treadmills: the presence of such running equipment is mandatory to continue chosing this hotel. - Rich breakfast There is one point of weakness: - low speed of check-out during which one employee was overloaded and not enough.

Dear Mr. Filippo M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Location good but not qualified technical staff

TripAdvisor rating 4.0/5

farhanpedekar Business - 24/02/2020 TripAdvisor review

Location is good but AC not working for all of the stay of 4 nights even though complained each night. Was asked to keep window open to get cool air since it was winter. Dnt know the reason but even after promises AC compressor did not worked and had to keep window open with disturbed sleep due to sound of cars and oother sounds

Dear Mr.Farhanpedekar , Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Good location and good service

Customer review rating 4.6/5

Nick G. Business - 23/02/2020 Confirmed reviews ALL

Staff are very friendly and helpful Location is excellent Close to mid town and all attractions Easy to get to

Dear Mr. Nagi G., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Good stay

Customer review rating 4.6/5

Samar A. Couples - 21/02/2020 Confirmed reviews ALL

Many thanks goes for the reception person called ahmed for his warming greeting and his help and support. He made everything went more than perfect when the room was not satisfactory for us as I found our room connected and we're couple and the decoration I asked for while reserving the room was not done. I was really upset and was about to leave. Although, he upgraded the room to nile view sweet and turned the situation upside down. We were really upset but just after few minutes he got us back on the track with his smart help and he perfectly contained the situation. We kept thanking him for that so many times but I feel that the management needs to know how clever he is. The hotel is clean and has a good view but with so much noise from the outer ambient. Also the breakfast was nice and fresh. Also I liked how they kept to get the survey from us by rating on Booking and by calling us and by the servey am doing now as well. This really indicates a lot. Thank you for that and highly and deeply appreciated. Wishing you best of luck and success always.

Dear Mrs. Samar A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Highly recommended

TripAdvisor rating 4.0/5

entonpisa Friends getaway - 20/02/2020 TripAdvisor review

I really enjoyed my stay in this hotel, the rooms are large, the beds comfortable and the staff who work there are very kind and always available. In addition, the hotel is located right in the city center in one of the most beautiful areas. The internal ATM which allows you to withdraw or exchange money in the local currency is also very convenient. I also enjoyed the excellent quality breakfast and different daily. Congratulations keep it up.

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

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