Novotel Cairo El Borg 4 stars

Customer review rating (ALL Rating) 4.5/5 1,431 reviews

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Description

Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

Our accommodation(s)

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Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,431 reviews

TripAdvisor Rating  4.1/5  1,794 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Muhammad B. U. D. Families - Confirmed reviews ALL

Breakfast has too less options, considering Novotel. Staff wasn’t hospitable. Dont book anything via their tour desk. 10x expensive. As new, They charged us $75 for giza taxi which was $10 on Uber. Location isn’t worth their charges as Cairo Tower area is dirty. No access to nile from this hotel.

Dear Muhammad B. U. D., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cairo El Borg. I regret to learn that your experience did not meet your expectations. We strive to offer a variety of breakfast options and to ensure our staff provides attentive service. Regarding our tour desk, we appreciate your input and will review our pricing to ensure it aligns with guest expectations. Your comments about the location are noted, and we value your perspective. Best regards, Novotel Cairo El Borg

😍😍😍😍😍😍😍😍😍

TripAdvisor rating 5.0/5

Road65027883997 TripAdvisor review

I go to the hotel with my friends . I very enjoyed it I want to thanks for Miss AYA and his team and room is clean so I happy 😊

Dear Road65027883997, Thank you for your enthusiastic review and for choosing Novotel Cairo El Borg for your stay. We are pleased to hear that you and your friends enjoyed your time with us and that Miss Aya and her team contributed positively to your experience. Your feedback regarding the cleanliness of your room is greatly appreciated. Best regards, Novotel Cairo El Borg

Bad start

TripAdvisor rating 1.0/5

Freedom51096494830 TripAdvisor review

After a long flight and an exhausting night, I expected to rest upon arriving at my room. Instead, ongoing maintenance work with loud drilling and hammering made this impossible. Despite contacting the front desk twice, nothing was done to resolve the issue. This was an extremely frustrating and disappointing way to begin my trip.

Dear Freedom51096494830, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cairo El Borg. I sincerely apologize for the inconvenience you experienced due to the maintenance work occurring during your visit. We understand how important a restful environment is after a long journey, and it is regrettable that we fell short in this regard. Your comments have been noted, and we will address this matter with our team to enhance our guest experience in the future. Best regards, Abdellatif Gebril General Manager

Customer review rating 4.5/5

Marek Z. Solo - Confirmed reviews ALL

Very comfortable!

Dear Marek Z., Thank you for your generous feedback regarding your recent stay at Novotel Cairo El Borg. It is gratifying to learn that our front desk staff and housekeeping team contributed positively to your experience. We appreciate your kind words and hope to welcome you back soon. Best regards, Novotel Cairo El Borg

Customer review rating 4.5/5

Matthew K. Couples - Confirmed reviews ALL

Clean hotel. Good room. Great breakfast. Pleasant staff. A little noisy from all the traffic outside at night.

Dear Matthew K., Thank you for your positive review and for selecting Novotel Cairo El Borg for your stay. We are pleased to learn that you appreciated our location, cleanliness, and breakfast offerings, as well as the service provided by our staff. We acknowledge the noise from traffic can be a concern and appreciate your understanding. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Cairo El Borg

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Other web-users rate our hotel

  • 1,048 reviews 9.3/10 Location
  • 1,322 reviews 8.3/10 Room
  • 2,220 reviews 9.3/10 Service
  • 22 reviews 5/10 WiFi
  • 1,006 reviews 8.9/10 Breakfast
  • 595 reviews 8.7/10 Cleanliness
  • 383 reviews 6/10 Comfort
  • 247 reviews 6.1/10 Amenities

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