Novotel Cairo El Borg Hotel 4 stars

Location of hotel is great Staff are very helpful specially Ms. Merna Wadie Hotel & rooms are very clean Both views of rooms in the hotel are really fantastic Quality vs value is very good Overall recommended

I really enjoyed my last stay and it was good experience

Dear Novotel Cairo El Borg Team, Thank you for giving me this opportunity to write to you about my recent stay at Novotel Cairo El Borg, Brief Description, My recent stay it's being Great totally on all, I liked a commitment from Management and the front desk team & security team to do their best to offer an exemplary service to build trust with their customers and offering to help every time. A couple of points to make Novotel Cairo El Borg better, - Wi-Fi needs to be improved to cover full areas at Novotel because it's too difficult to can find a suitable connection in my room. - The menu of the food at The CAFE FRAIS needs a variety of items. In the end, My sincere appreciation to Mr Abdellatif GEBRIL and Reception team especially Mr Ahmed. Sincerely,

We book two double rooms with a Nile River view as my daughter's graduation commencement was at the Opera 200 metres from the hotel. The view of the Nile was just spectacular at all times of the day. We also enjoyed the 360 view restaurant where our tables were overlooking the Nile. We took photos at the golden hour. We went back again to the restaurant for dinner and enjoyed the view and lovely breeze. Photos at night of both the nile and tower were a good treat. Will definitely revisit especially when the pandemic is over to experience their open buffet breakfast.

It’s not my first time at Novotel Elborg and as usual we enjoyed our stay so much thanks for all team members, especially thanks FO team Mr. Ahmed Mr. Yahya , Ahmed and Mirna definitely we will be back very soon

Helpful stuff and so nice , very clean hotel.

Amazing staff! Highly developed sense of service! Ms. Merna at the reception is a sweetheart, her supervisor is equally welcoming and professional! Clean and newly renovated rooms, mesmerizing Nile view!

Novotel Cairo El Borg situated on the strategic downtown Cairo, surrounded by Nile river and touristic places. The price is valuable compared to others with its facilities. A little bit confuse wherever the main entrance because the entrance is placed below the ground level and hardly to be seen.

Everyone is friendly and nice starting from security mans and reception till the house keeping. Everyone is really good I loved each one of them I didn’t felt alone at all I felt home with my family

Best in the place. Very near to the down town with unspectacular view

I am Accor's gold fidelity card-customer as a result I am used to using this hotel in Cairo. Points of strength: - the large business room at 7th floor which was silent as required at booking - the fruit-basket delivered to my room - the use of the fitness room at the roof floor which has a couple of treadmills: the presence of such running equipment is mandatory to continue chosing this hotel. - Rich breakfast There is one point of weakness: - low speed of check-out during which one employee was overloaded and not enough.

Location is good but AC not working for all of the stay of 4 nights even though complained each night. Was asked to keep window open to get cool air since it was winter. Dnt know the reason but even after promises AC compressor did not worked and had to keep window open with disturbed sleep due to sound of cars and oother sounds

Staff are very friendly and helpful Location is excellent Close to mid town and all attractions Easy to get to

Many thanks goes for the reception person called ahmed for his warming greeting and his help and support. He made everything went more than perfect when the room was not satisfactory for us as I found our room connected and we're couple and the decoration I asked for while reserving the room was not done. I was really upset and was about to leave. Although, he upgraded the room to nile view sweet and turned the situation upside down. We were really upset but just after few minutes he got us back on the track with his smart help and he perfectly contained the situation. We kept thanking him for that so many times but I feel that the management needs to know how clever he is. The hotel is clean and has a good view but with so much noise from the outer ambient. Also the breakfast was nice and fresh. Also I liked how they kept to get the survey from us by rating on Booking and by calling us and by the servey am doing now as well. This really indicates a lot. Thank you for that and highly and deeply appreciated. Wishing you best of luck and success always.

I really enjoyed my stay in this hotel, the rooms are large, the beds comfortable and the staff who work there are very kind and always available. In addition, the hotel is located right in the city center in one of the most beautiful areas. The internal ATM which allows you to withdraw or exchange money in the local currency is also very convenient. I also enjoyed the excellent quality breakfast and different daily. Congratulations keep it up.