Novotel Cairo El Borg 4 stars

Customer review rating (ALL Rating) 4.5/5 1,361 reviews

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Description

Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

Our accommodation(s)

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Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,361 reviews

TripAdvisor Rating  4.1/5  1,785 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Shasa A. L. Business - Confirmed reviews ALL

The hotel was nice, the staff was very nice. Location was good, breakfast was also good.

Dear Shasa A. L., Thank you for your kind feedback regarding your stay at Novotel Cairo El Borg. We are pleased to know that you appreciated our hotel and found our staff to be welcoming. It is wonderful to hear that you enjoyed our location and breakfast offerings. Best regards, Abdellatif Gebril General Manager

Customer review rating 5.0/5

Mark F. Solo - Confirmed reviews ALL

Friendly staff who were extremely helpful, make you feel very welcome.

Dear Mark F., Thank you for your positive feedback regarding your recent stay at Novotel Cairo El Borg. We are pleased to hear that you appreciated our location and accommodations, as well as the warm hospitality from our staff. Your kind words motivate us to continue delivering excellent service. Best regards, Novotel Cairo El Borg

Customer review rating 5.0/5

Aya Y. Business - Confirmed reviews ALL

Very good the staff is very good and the service good

Dear Aya Y., Thank you for your positive feedback regarding your recent stay at Novotel Cairo El Borg. We are pleased to hear that you found our staff and service to be commendable. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Novotel Cairo El Borg

Customer review rating 5.0/5

Majdah S. Families - Confirmed reviews ALL

Nice location nice and clean hotel with good breakfast

Dear Majdah S., Thank you for your positive feedback regarding your stay at Novotel Cairo El Borg. We are pleased to know that you appreciated the cleanliness of our hotel and our convenient location. It is wonderful to hear that you enjoyed our breakfast offerings as well. We look forward to welcoming you back in the future. Best regards, Abdellatif Gebril General Manager

Customer review rating 4.0/5

Adriana L. G. Couples - Confirmed reviews ALL

The room was comfortable in general, but I think we did not receive the room we booked. We booked a superior room with king size bed and sofa, river view, and I requested a higher floor (since I have problems sleeping because of the traffic noise), but we received a room with twin beds at second floor. We stayed in the room 2005, but in the All Accor app now it shows we had the room 7009.

Dear Adriana L. G., Thank you for your feedback regarding your recent stay at Novotel Cairo El Borg. I am pleased to hear that you found the room comfortable overall. However, I sincerely apologize for the inconvenience caused by not receiving the room type you had booked, particularly regarding the bed configuration and floor preference. We strive to accommodate special requests whenever possible, and I regret that we fell short in this instance. Your comments will be taken into account as we continuously work to enhance our guests' experiences. We hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Novotel Cairo El Borg

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Other web-users rate our hotel

  • 1,003 reviews 9.3/10 Location
  • 1,273 reviews 8.6/10 Room
  • 2,156 reviews 9.3/10 Service
  • 21 reviews 4.8/10 WiFi
  • 988 reviews 8.9/10 Breakfast
  • 573 reviews 9.1/10 Cleanliness
  • 101 reviews 5.5/10 Pool
  • 39 reviews 6.2/10 Wellness Area

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