MUZE Hotel Düsseldorf - Handwritten Collection

Customer review rating (ALL Rating) 4.5/5 268 reviews

MUZE Hotel Düsseldorf - Handwritten Collection - Image 1
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Description

Hotel extras

  • Elegant, casual Art Deco boutique hotel with an open gallery concept

  • Idyllic location in the vibrant Düsseldorf-Pempelfort district, nearby the old town

  • Bright, stylish rooms with premium beds for the best sleeping comfort

  • Breakfast buffet with fresh products, including vegetarian and vegan options

  • Inspiring atmosphere in the bright boardroom with modern technology and terrace

Our accommodation(s)

Hotel location

MUZE Hotel Düsseldorf - Handwritten Collection

Prinz Georg Strasse 126
40479 DUESSELDORF
Germany

GPS:51.231891, 6.787558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

VENERIE BAR

Warm decor, gallery windows, art and music. Venerie is more than a bar, a place where you feel at home and lose track of time with inspiring conversations and carefully crafted drinks with colleagues or friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  268 reviews

Customer review rating 1.0/5

Giorgio T. Solo - Confirmed reviews ALL

Room was too hot. Staff was unfriendly and did not fix the issuez

Dear Valued Guest, Thank you very much for sharing your feedback. We are sorry to read that your stay did not meet your expectations. Regarding the room temperature, our HVAC system is connected to the outside temperatures and operates in seasonal mode. In April, the difference between daytime and nighttime temperatures can exceed 10°C, which unfortunately limits the system’s ability to cool. We are sorry for any discomfort this may have caused and always do our best to reduce it. We are also sorry to hear that our team appeared unhelpful. This is not the level of service we aim to deliver, and your comments will be reviewed with the team to ensure better communication and support. Warmest regards, MUZE Hotel Dusseldorf - Handwritten Collection

Customer review rating 5.0/5

Robert G. Business - Confirmed reviews ALL

I was stranded in the city during the Lufthansa strike wave and my intuition led me to stay in the Muze. The hotel interior is stylish and elegant, the staff is friendly and helpful. Even close to midnight was my check-in perfect and I was warmly welcomed. It's worth to stay again, the location is perfect, with a tram station just 1 minute by feet.

Customer review rating 3.0/5

Zekeriya K. A. Business - Confirmed reviews ALL

Had the tiniest room as an ultra talk guy. Also the bed wasn't a single bed but two beds side by side. My back hurts.

Customer review rating 1.0/5

Meelis S. Business - Confirmed reviews ALL

Room was very hot 25-26 degrees (when entered room, was 27) and conditioner didn't performed well. Limitations were put on there. Otherwise room was clean and ok. It also mean that i didn't rest well before business meeting, i cant take such risk next time. And also i paid 300eur for such experience:-)

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that the room temperature affected your comfort and rest. Our HVAC system is centrally regulated and connected to outside temperatures. In April, the difference between daytime and nighttime temperatures can exceed 10°C, which unfortunately limits the system’s ability to cool. We are sorry for any discomfort this may have caused and always do our best to reduce it. We are glad to read that you found the room clean, and we appreciate you mentioning this. Your comments regarding the temperature and overall experience will be reviewed internally, as guest comfort is very important to us. Thank you again for your feedback. Kind Regards, MUZE Hotel Dusseldorf - Hnadwritten Collection

Customer review rating 5.0/5

Christoph L. Couples - Confirmed reviews ALL

Very friendly personal, clean and cosy rooms - great value for price. We are regular guests!

Dear Valued Guest, Thank you for your kind words regarding our friendly staff and the quality of our rooms. We are delighted to hear that you find value in your stays and really appreciate your loyalty as regular guests. We look forward to welcoming you back net time. Best regards, MUZE Hotel Düsseldorf - Handwritten Collection

Other web-users rate our hotel

  • 268 reviews 8.8/10 Location
  • 398 reviews 7.2/10 Room
  • 247 reviews 7.9/10 Service
  • 214 reviews 5.2/10 Comfort
  • 158 reviews 8/10 Cleanliness
  • 153 reviews 7.2/10 Breakfast
  • 43 reviews 5.3/10 Food
  • 15 reviews 2.5/10 Bar

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