MUZE Hotel Düsseldorf - Handwritten Collection

Customer review rating (ALL Rating) 4.5/5 310 reviews

MUZE Hotel Düsseldorf - Handwritten Collection - Image 1
MUZE Hotel Düsseldorf - Handwritten Collection - Image 2
MUZE Hotel Düsseldorf - Handwritten Collection - Image 3
MUZE Hotel Düsseldorf - Handwritten Collection - Image 4

Description

Hotel extras

  • Elegant, casual Art Deco boutique hotel with an open gallery concept

  • Idyllic location in the vibrant Düsseldorf-Pempelfort district, nearby the old town

  • Bright, stylish rooms with premium beds for the best sleeping comfort

  • Breakfast buffet with fresh products, including vegetarian and vegan options

  • Inspiring atmosphere in the bright boardroom with modern technology and terrace

Our accommodation(s)

Book this hotel
Room 1

Hotel location

MUZE Hotel Düsseldorf - Handwritten Collection

Prinz Georg Strasse 126
40479 DUESSELDORF
Germany

GPS:51.231891, 6.787558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

VENERIE BAR

Warm decor, gallery windows, art and music. Venerie is more than a bar, a place where you feel at home and lose track of time with inspiring conversations and carefully crafted drinks with colleagues or friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  310 reviews

Customer review rating 5.0/5

Johan V. E. Couples - Confirmed reviews ALL

Dear Johan v. E., Thank you for your thoughtful feedback regarding your recent stay at MUZE Hotel Düsseldorf - Handwritten Collection. We are delighted to hear that you enjoyed our prime location, the professionalism of our staff, and the cleanliness and spaciousness of your room. We appreciate your comments regarding the breakfast offerings. Your input is valuable, and we will consider it as we strive to enhance our guest experience. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, MUZE Hotel Düsseldorf - Handwritten Collection

Customer review rating 5.0/5

Ayda G. Families - Confirmed reviews ALL

Dear Ayda G., Thank you for your kind feedback regarding your recent stay at MUZE Hotel Düsseldorf. We are delighted to hear that you enjoyed the warm welcome, cleanliness of your room, and the amenities provided. It is our aim to create a cozy atmosphere for our guests, and we appreciate your recognition. We look forward to welcoming you back in the future for another pleasant experience. Best regards, MUZE Hotel Düsseldorf - Handwritten Collection

Customer review rating 5.0/5

Vadym C. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Shaun H. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your positive feedback regarding your stay at MUZE Hotel Düsseldorf. We are delighted to hear that you had a pleasant experience and appreciated the quality of your room and our excellent location. Your satisfaction is important to us. Warm regards, MUZE Hotel Düsseldorf - Handwritten Collection

Customer review rating 3.5/5

Trevor C. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. I appreciate your loyalty as a Platinum ALL member and I am truly sorry to read that several aspects of your experience did not meet your expectations. I was particularly surprised to see your comment regarding the welcome amenity, as I personally prepared the handwritten card and my team placed the chocolate in your room prior to your arrival. I am sorry that this was not acknowledged or visible to you, and I will review internally how this may have been overlooked. Regarding the room upgrade, you were upgraded from a Standard Double to a Superior Double, which is the highest available category during your stay. I regret that this was not clearly communicated at check in and the size of the room wasn’t as per your expectations. For a future visit, please consider the rooms from Deluxe upwards for an extra comfort. I will personally follow up with the colleague who welcomed you to ensure that all membership benefits — including the welcome drink and upgrade information — are consistently explained, in line with our standards. I also noted your comments about the room size, WiFi instability, and breakfast selection. Your observations are valuable, and I will share them with the relevant teams so we can address these points and improve the overall guest experience. Thank you again for your feedback and for your continued trust in Accor. Should your travels bring you back to Düsseldorf, I would be pleased to personally oversee your reservation and ensure a smoother and more comfortable stay. Warm regards, Roxana Visan General Manager Muze Düsseldorf – Handwritten Collection

Other web-users rate our hotel

  • 267 reviews 8.9/10 Location
  • 399 reviews 7.3/10 Room
  • 253 reviews 7.9/10 Service
  • 5 reviews 9.2/10 WiFi
  • 214 reviews 5.3/10 Comfort
  • 160 reviews 8.6/10 Cleanliness
  • 150 reviews 7.1/10 Breakfast
  • 132 reviews 9.2/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Dusseldorf