ibis Duesseldorf Hauptbahnhof 2 stars

Customer review rating (ALL Rating) 4.2/5 1,482 reviews

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Description

Hotel extras

  • Maximum sleeping comfort thanks to Sweet Bed by ibis beds

  • Air-conditioned rooms with courtyard views

  • Sun terrace overlooking the green courtyard

  • Non-smoking hotel

  • 24-hour reception

Our accommodation(s)

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Hotel location

ibis Duesseldorf Hauptbahnhof

Konrad-Adenauer-Platz 14
40210 DUESSELDORF
Germany

GPS:51.22042, 6.79304

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our bar is always open for you, 24/7, serving beverages, refreshments, and hot drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,482 reviews

TripAdvisor Rating  4.0/5  1,370 reviews

in general low to medium satisfaction

Customer review rating 2.0/5

Jørgen F. D. Business - Confirmed reviews ALL

1)the hotel is well located in Dusseldorf 2)staff in the late evening - very kind and helpfull but: 3)I have checked in on line, giving all my data- still the check in process , was as if I was arrivering from the street- the pre-check in doesn´t work 4)in the hotel - corridors etc there is a smell of "toilet" - that is not ok-.In the room no smell 5)Breakfast - basiccally ok , but there is room for improvements Best Regards Jørgen F. - stay from 9-10.Dec 2024

Customer review rating 2.0/5

Tamer Couples - Confirmed reviews ALL

Below stander

Very disappointing

Customer review rating 1.5/5

Matthew Couples - Confirmed reviews ALL

We paid 130 EUR per night for 2 nights in a standard room. The room was small, very loud with no fan or air conditioner. Only heating. The room was also not cleaned sufficiently as there was hair all over the bathroom upon arrival. No kettle or fridge. We were under the impression that breakfast was included as this is what it said upon booking, however upon arrival we were told we do not get breakfast. I have never left a bad review for any hotel however this was one of the worst experiences, especially for the price.

Problems at the hotel

Customer review rating 2.0/5

Saikumar Business - Confirmed reviews ALL

i stayed for 4 nights 02/12 to 06/12 the experience was pathetic. One the day of arrival i was allotted a room with a very unplesant smell from the toilet spread inside the room. They later changed the room. The next morning there was problem with supply of hot water, literally pressings the occupants to settle with lukewarm water. hot water supply restored after 2 days.

Well located, comfortable.

Customer review rating 4.5/5

Rodger Couples - Confirmed reviews ALL

Helpful reception staff, good breakfast choice, only negative was a repetitive noise which woke us on the last morning - not sure where it was from. I know it's not usual for all Ibis hotels, but can we have a kettle in the room to make hot drinks?

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Other web-users rate our hotel

  • 1,010 reviews 9.4/10 Location
  • 1,013 reviews 5.7/10 Room
  • 827 reviews 8.4/10 Service
  • 22 reviews 8.1/10 WiFi
  • 491 reviews 5.9/10 Cleanliness
  • 414 reviews 8.1/10 Breakfast
  • 210 reviews 6.5/10 Value

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