ibis Duesseldorf Hauptbahnhof 2 stars

Customer review rating (ALL Rating) 4.2/5 1,285 reviews

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ibis Duesseldorf Hauptbahnhof - Image 1
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Konrad-Adenauer-Platz 14, 40210 DUESSELDORF, Germany

Description

Hotel extras

  • Maximum sleeping comfort thanks to Sweet Bed by ibis beds

  • Air-conditioned rooms with courtyard views

  • Sun terrace overlooking the green courtyard

  • Non-smoking hotel

  • 24-hour reception

Our accommodation(s)

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Hotel location

ibis Duesseldorf Hauptbahnhof

Konrad-Adenauer-Platz 14
40210 DUESSELDORF
Germany

GPS:51.22042, 6.79304

Telephone
Fax +49 211 1672101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our bar is always open for you, 24/7, serving beverages, refreshments, and hot drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,285 reviews

TripAdvisor Rating  3.8/5  1,378 reviews

Decent.

TripAdvisor rating 3.0/5

ddd9 TripAdvisor review

In terms of location this is inside the station so ideal for travel. And about a 15 minute walk into the town centre of Düsseldorf. The area outside is a bit dodgy with a lot of homeless people around who will hassle people for money - we saw a fair amount of police activity - someone was being restrained on the ground outside when we first arrived. Price wise it is reasonable and the room had a comfortable bed and decent shower. Simple but acceptable. No kettle or tea/coffee in the room. WiFi available. Staff were friendly and allowed us to store bags after checking out for no extra cost.

A Stopover Hotel That Delivers the Essentials

TripAdvisor rating 3.0/5

Sarah M TripAdvisor review

I recently stayed there and would rate it 3 stars. While it delivers the essential services, it doesn't go beyond that, due to it being a hotel for convenience in location and short stays. The hotel's biggest advantage is its prime location within Düsseldorf’s central train station (Hauptbahnhof). For travelers arriving late at night or leaving early in the morning, the accessibility is unbeatable. You step out of the train and are practically at the reception desk. This makes it ideal for short stopovers, business trips, or anyone prioritizing transport connections. Of course, being in such a busy hub means the surroundings can feel crowded and noisy, but the convenience cancels this out. The rooms are functional and compact. They are clean and well‑maintained, but the furnishings are basic and the space is limited. Beds are comfortable enough for a good night’s sleep, though not plush or luxurious. Bathrooms are small but practical, with the necessary amenities provided. The design is simple and utilitarian, which suits the 3‑star rating—nothing fancy, but reliable. Staff are generally efficient and polite, handling check‑in and check‑out smoothly. Service is professional but not personalized—again, exactly what you’d expect from a 3‑star property. It’s about practicality rather than indulgence. Prices are affordable compared to higher‑rated hotels in Düsseldorf, and you get the essentials without paying for extras you may not need. For travelers who prioritize location and convenience over luxury, it’s a sensible choice.

Customer review rating 4.5/5

Hisham Y. Business - Confirmed reviews ALL

My only concerns was that, if i need to make a reservation one year ahead, i must secure it by credit card

Honor your member’s pricing!

TripAdvisor rating 1.0/5

Lawrence J TripAdvisor review

Shady customer service. If I can give them a zero, I would! Called hotel before our daughter arrived via train at midnight. Was told we can sign up for loyalty program for member’s rate. We couldn’t book hotel because of midnight arrival, which changes the date to next day because we want our daughter to be able to check in right away for the night since she’s leaving early. The front clerk acknowledged her new membership sign up and yet when she was given the key, she realized the prices were higher. She asked for member’s rate and showed him the screen shot, which was taken a few minutes before midnight, and was told that the Internet prices will be different from over the counter price at the hotel. Hello, this is your own hotel website list member price, not some third party booking platform! Anyway, he checked with another team member and they refused to honor the member list price on their own website! Would not have gone there if they had been honest on the phone in the first place. Stay away.

Customer review rating 3.5/5

Shaun T. Solo - Confirmed reviews ALL

Overall OK but minor issues with the staff and the shower in the room

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Other web-users rate our hotel

  • 963 reviews 9.3/10 Location
  • 962 reviews 5.6/10 Room
  • 771 reviews 8.4/10 Service
  • 21 reviews 8.6/10 WiFi
  • 477 reviews 5.7/10 Cleanliness
  • 400 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.