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ibis Duesseldorf Hauptbahnhof Hotel 2 stars

Customer review rating 4.3/5 3,657 reviews

ALLSAFE approved hotel

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How it works?
ibis Duesseldorf Hauptbahnhof
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+ 8 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Non-smoking hotel right in HBF Düsseldorf

  • Experience sporting events with SKY entertainment in our bar.

  • Königsallee and old town are about a 10-minute walk away

  • WiFi is free throughout the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Bar(s)
Leisure and activities
  • Boat excursions
Business services
  • Self service business centre

Hotel location

ibis Duesseldorf Hauptbahnhof

Konrad-Adenauer-Platz 14
40210 duesseldorf
germany

Tel: +4921116720

Fax: (+49)211/1672101

Check-in from 15h00

Check out up to 12h00

  • S1, S6, S11 :  S1, S6, S11 DUESSELDORF HBF

  • U76, U78, U79 :  U76, U78, U79 DUESSELDORF HBF

  • DERENDORF NORD :  704 HAUPTBAHNHOF

  • GRAFENBERG :  709 HAUPTBAHNHOF

  • UNTERRATH S :  707 HAUPTBAHNHOF

  • By plane

    AIRPORT DUESSELDORF At 10km / 6.21 miles

  • By plane

    DUESSELDORF WEEZE At 85.1km / 52.88 miles

  • By plane

    KOLN BONN At 50km / 31 miles

  • By car

    DUESSELDORF WERSTEN At 4km / 2.49 miles

  • By car

    DUESSELDORF ZENTRUM At 5km / 3.11 miles

  • By car

    MOERSENBROICHER EI At 5km / 3.11 miles

  • By train

    DUESSELDORF HBF At 0.1km / 0.06 miles

GPS :51.22042, 6.79304

Our accommodation(s)

Look forward to a great night's sleep in your comfortable Sweet Bed by ibis bed: Almost all of the 166 soundproofed, air-conditioned rooms face the quiet inner courtyard. Room amenities include free WIFI and TV with a wide range of Sky channels.

Our restaurants and bars

BAR

Our bar is always there for you, 24/7, serving beverages, refreshments, and hot drinks. With live sports events and Sky.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Duesseldorf Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,657 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,321 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 5.0/5

Lungisani B. S. Friends - 21/06/2021 Confirmed reviews ALL

Rooms had no A/C that was the only problem. But I got advise about that before check inn.

Dear Guest, Dear Lungsiani, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sebastian Hartmann Assistant Manager

Nearest to the train station

Customer review rating 3.5/5

Ousssama B. N. Business - 05/05/2021 Confirmed reviews ALL

light, clean and tidy rooms and close to the city center.

Dear Oussama, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Direktionsassistent

Excellent!

Customer review rating 5.0/5

Karima Business - 17/03/2021 Confirmed reviews ALL

Excellent staff! Clean! Perfect!

Dear Karima, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Perfect for an early morning flight

Customer review rating 4.5/5

Antony Business - 22/12/2020 Confirmed reviews ALL

Everything was very smooth, from Check in to Check out. Rooms are a little small if you need to put luggage somewhere but overall was fine.

A nice stay

Customer review rating 4.5/5

Sebi Business - 10/12/2020 Confirmed reviews ALL

Good location, in the central station. Clean. The bed is cosy. I recommend this hotel, if location is suitable for your purposes. A little bit too expensive for the period and what it has to offer.

All fine, as expected

Customer review rating 3.5/5

Paul U. Business - 20/11/2020 Confirmed reviews ALL

Had a little trouble finding the entrance. Receptionists spoke excellent English and were friendly.

Well located, friendly staff

Customer review rating 4.5/5

Jamie S. Friends - 18/10/2020 Confirmed reviews ALL

Very freindly staff, let us check in early which was very helpful. Good location.

Very convenient location, warm welcome, comfortable-

Customer review rating 4.5/5

Ariane M. Business - 18/10/2020 Confirmed reviews ALL

The hotel is IN the train station, could not be more convenient, you can get rid of your luggage as soon as off the train, and when you have an early train, you gain precious sleep time. You have to ring to get in, so it feels safe. Had a feeling that hygiene measures were take nvery seriously. Room small and simple but with the typical very comfortable bed of the Accor hotels. Shower again simple, but with excellent hot water pressure. And the room was very quiet (504).

Centrally located

Customer review rating 4.5/5

M. G. Solo - 15/10/2020 Confirmed reviews ALL

Hotel corridor and paint a bit "worn down", door lock was a bit tricky to open, but staff extremely friendly and helpful. Room was clean and perfectly fine, as usual. Entrance is right inside the train station, so lots of shops, food, bakery etc extremely close.

Good for stop over

TripAdvisor rating 4.0/5

RedSeaTina 15/10/2020 TripAdvisor review

Stayed one night before heading to the airport. Very central, entrance inside the train station. Corridors and paint a bit worn down, but room clean, staff very friendly and helpful. Thank you, especially in these difficult corona times!

Dear RedSeaTina, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S.Hartmann

EXCELLENT...!!! SUPER CONVENIENT FOR TRAIN STATION...

Customer review rating 5.0/5

Panos Solo - 28/09/2020 Confirmed reviews ALL

EXCELLENT...!!! SUPER CONVENIENT FOR TRAIN STATION. SUPER ROOM + BREAKFAST + VERY FRIENDLY + EFFICIENT STAFF...!!! WILL DEFINITELY COME AGAIN...

well located but very thin walls

Customer review rating 3.0/5

Catherine Business - 22/09/2020 Confirmed reviews ALL

VERY Thin walls- very easy to hear neighbors at night, difficult to sleep

Dear Ms. P., Thank you very much for your stay in our hotel and for taking the time to tell us about your impressions and experiences. We do everything we can to offer you the best possible quality of service for each of your stays. Your opinion is therefore of great interest to us. I very much regret that you did not feel 100% comfortable in our hotel and that you booked the room at the ibis Hotel Düsseldorf Hauptbahnhof with different expectations. We are aware that due to the unique location - directly in the train station - we live with a higher noise level. Due to the fact that all of our rooms are in the green inner courtyard and the windows are equipped with double soundproofing, we already take most of the noise pollution. I am very sorry that your night's sleep was shortened by noises from the neighboring room. I apologize to you for what I experienced. As a small courtesy, I would like to give you our ALL Loyalty Membership. With this membership you collect points in your sleep in all 39 Accor hotel brands worldwide. In addition, you benefit first of all from numerous attractive special offers from all brands. If this is of interest to you and I am allowed to create your free membership, I will book 500 courtesy points for you once on your customer account. You can redeem the points for a voucher in any hotel of the 39 Accormarken worldwide or exchange them for flight mail. All I need for the implementation is your written consent. I would be very happy if you accept my apology and if I can create your loyalty card for you and credit the points. All I need is positive feedback from you. If you have any further questions or requests, I am at your disposal and look forward to your feedback. With HOST friendly greetings ibis Hotel Düsseldorf Hauptbahnhof Gordon Kleebaum General Manager www.ibis.com/0793

Ibis Dusseldorf Hauptbahnhof

Customer review rating 5.0/5

Chris A. Solo - 13/09/2020 Confirmed reviews ALL

From the moment i walked in the door the staff were friendly and helpful, the measures that have been put in place due to Covid-19 are reassuring and my room had been cleaned to the usual very high standard. I stay at the hotel on a regular basis and it is by far the best in terms of getting around you are seconds from the trains and the U-Bahn but despite being so close to the trains the rooms are completely quiet and peaceful. I would recommend the hotel as a great place to stay, it is a mid-range hotel so don't expect the Ritz, but you can guarantee a clean and comfortable room with very friendly and helpful staff.

Great Front Desk

Customer review rating 5.0/5

Lee Families - 02/09/2020 Confirmed reviews ALL

Checkin and service was excellent - we were really welcomed and impressed by the COVID measures in place

Right inside the station!

Customer review rating 4.0/5

Philip Solo - 31/08/2020 Confirmed reviews ALL

The hotel is certainly conveniently located - with an entrance directly on the concourse of the main railway station. However I was disappointed that none of the rooms had a view of the trains, surely the main reason for anyone wanting to stay there. The room was fine, but the bathroom fittings were old - the shower head would not stay up and the loo seat needed a replacement or deeper clean. Breakfast did not appear to be available. Staff, however, were faultlessly friendly and polite.

Excellent location

Customer review rating 4.0/5

Andrew, U. Couples - 27/08/2020 Confirmed reviews ALL

Although looking a bit tired, the room was comfortable, albeit, a bit small for a double room, especially the en suite bathroom. Location was excellent for what we needed. Only problem is, if you are arriving by car for the first time, finding the car park was a little troublesome and then directions from there to the hotel were completely lacking so it was down to guess work and Google maps to help us.

Nice stay

Customer review rating 4.5/5

Ismael Solo - 25/08/2020 Confirmed reviews ALL

I had a very satisfying stay in a pleasant, well located hotel. The staff was efficient and helpful. All of this at a very reasonable price.

February stay

TripAdvisor rating 4.0/5

bclifford2020 Business - 17/02/2020 TripAdvisor review

Service is always good at this hotel, location is ideal, main city areas are just 5 minutes away- Rooms and communal areas need updating but beds very comfortable, more multi language TV stations would be good but not essential.

Another visit to Duesseldorf

TripAdvisor rating 5.0/5

JOHN BAPTIST B Family - 26/12/2019 TripAdvisor review

This must have been the tenth or eleventh time we stayed at Ibis Duesseldorf Hauptbahnhof. It is always a nice experience, The location is perfect and overall it is a very good hotel to stay especially if you need to travel by train.

HenryTailor

TripAdvisor rating 4.0/5

Henry_Taylor_Wwa Business - 24/12/2019 TripAdvisor review

Due to travelling it was the best solution to take Ibis Dusseldorf Hauptbahnhof hotel. Tidy and silent room although rather small. Perfectly communicated with the airport and city center and also other parts of Germany.

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