Mercure Hotel Duesseldorf City Center

Mercure Hotel Duesseldorf City Center 4 stars

Customer review rating (ALL Rating) 4.2/5 614 reviews

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Description

Hotel extras

  • In the heart of Dusseldorf, our guests are not far from Königsallee and the old town and

  • 163 rooms across 5 categories! All rooms are equipped with air conditioning, flat-screen TV

  • 3 meeting rooms with modern, professional equipment and natural lighting

  • Our parking garage has 52 CCTV-monitored parking spaces

  • Free WIFI available throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Germany

Telephone +49 211 35540

Fax +49 211 3554500

  • 834,737,752,721:  MAIN STATION

  • 704,709,719:  STRESEMANNPLATZ

  • By plane

    DUESSELDORF AIRPORT At 8km / 4.97 miles

  • By train

    MAIN STATION At 0.3km / 0.19 miles

GPS:51.21939, 6.787725

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

QUATRE SAISON

Enjoy culinary delights at the "Quatre Saison" restaurant with a selection of international delicacies and regional specialties. Opening hours: Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Our accommodation(s)

At the 4-star Mercure Hotel Düsseldorf City Center, you can choose between Standard single, double and twin rooms and Privilege Rooms with a double bed. Privilege Suites are equipped with a king-size bed, Superior Suites with a double bed All 163 rooms are air conditioned and have free WIFI. One child aged up to 12 years may stay in the parents' room free of charge. Your pet is also welcome (surcharge EUR 6/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  614 reviews

TripAdvisor Rating  3.5/5  1,119 reviews

Customer review rating 3.5/5

Jessica Families - Confirmed reviews ALL

So far nice. Sadly the room my sisters were staying in was loud according to them and the window didn't closed completely. That's the reason why they heard the noise from the street very loud. In my room, I had a second window and thus it was very quiet. As a result of the window one of my sisters now has a bladder infection. Breakfeast was good.

Dear Ms. F., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Mostly fine

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Normal hotel, nothing special, nothing bad. My stay was fine. When I called beforehand to ask about parking I was told it would cost 20€. When I arrived I had to pay 22€. I didn’t want to make a fuss about 2€ so I payed. But of course this kind of behavior is not ok an you should tell customers the correct price when they call.

Dear Ms. S., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive review, and also for your critique on the wrong information regarding the parking fee. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Great location

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Had a lovely 4 night stay at the Mercury Hotel city centre Düsseldorf. Great location, tram stop across the road. Friendly knowledgeable staff. I had a single room that was very spacious, comfy bed, quality linen and fluffy towels. Will stay again

Dear Ms. P., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories and the positive remarks on the staff! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Good stay

Customer review rating 5.0/5

Nataliia Business - Confirmed reviews ALL

in general all was very food. I would advise only to have small bottles of wine in the bar (not only big ones). Special thank you for hosting Ukrainian refugees!

Dear Ms. S., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly and helpful staff

Dear Mr. A., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

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