Mercure Hotel Duesseldorf City Center 4 stars

Customer review rating (ALL Rating) 4.3/5 1,652 reviews

Mercure Hotel Duesseldorf City Center - Image 1
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Description

Hotel extras

  • Centrally located 4-star hotel in the heart of Düsseldorf

  • Comfortable stay including high-speed WIFI

  • All-around air conditioning throughout the hotel

  • Hotel's own underground parking garage directly accessible

  • Inviting meeting rooms with natural light and professional equipment

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Germany

GPS:51.21939, 6.787725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,652 reviews

Customer review rating 3.0/5

Thomas P. Business - Confirmed reviews ALL

It was okay, no the cleanest room I have stayed in, lift needs a service and too small and slow

Dear Thomas P., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement regarding the housekeepimng and the elevator. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Stuart H. Solo - Confirmed reviews ALL

Comfortable stay and good breakfast at hotel convenient for railway station and city.

Dear Stuart H., Thank you very much for your visit. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and our breakfast in particular. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Customer review rating 5.0/5

Leonardo D. D. Couples - Confirmed reviews ALL

The ApartmentHaus was a comfortable stay in this pretty location. Many thanks to Ms. Hilgers (Empfangsleiterin) for the warm welcome.

Dear Mr. D., Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Paul M. Business - Confirmed reviews ALL

The hotel & staff are very good, the breakfast was good, the service is very good, the overall stay was very good... Very well located for the HBF & the U...

Dear Paul M., Thank you very much for your visit. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Customer review rating 4.5/5

Dhananjay A. Business - Confirmed reviews ALL

Just I like to add one thing, we have 8 days stay and we got only one complementary water bottle. I expect that at least drinking water should be available one bottle per day.

Dear Mr. Dhananjay A., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Other web-users rate our hotel

  • 818 reviews 9.3/10 Location
  • 1,082 reviews 5.9/10 Room
  • 819 reviews 8.8/10 Service
  • 21 reviews 8.5/10 WiFi
  • 556 reviews 5.7/10 Comfort
  • 472 reviews 8.1/10 Breakfast
  • 394 reviews 7/10 Cleanliness
  • 319 reviews 3.2/10 Vibe

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