Mercure Hotel Duesseldorf City Center 4 stars

Customer review rating (ALL Rating) 4.3/5 1,631 reviews

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Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
Mercure Hotel Duesseldorf City Center - Image 3
Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, Germany

Description

Hotel extras

  • Centrally located 4-star hotel in the heart of Düsseldorf

  • Comfortable stay including high-speed WIFI

  • All-around air conditioning throughout the hotel

  • Hotel's own underground parking garage directly accessible

  • Inviting meeting rooms with natural light and professional equipment

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with single bed

Photo out of - Classic room with single bed

Our Classic Rooms are ideally suited to your needs. They include a high-quality single bed, air conditioning, free high-speed Internet via cable or WIFI, a TV and coffee and tea facilities.

Max. number of persons
1

Bedding

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 28'/71 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 1 pers. max
  • Bedding 1 x Single bed(s)
See availabilities

Spacious air-conditioned room with two single beds for up to three people (2 adults and 1 child up to 12 years) featuring high-speed internet via WIFI, a TV and kettle.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Get comfortable in the queen-size bed of the Privilege Room. Enjoy VIP bathroom amenities with bathrobe. The minibar includes an attractive drinks selection. WIFI, 1 bottle of water and late check-out also included.

Max. number of persons
3

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 28'/71 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Privilege Suite with king-size bed

Photo out of - Privilege Suite with king-size bed

Experience pure luxury in our Privilege Suite with king-size bed. On 50 m² or more, you benefit from a separate sleeping and living area, plus a 32" TV, high-speed WIFI and minibar. You can also enjoy the view from your balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 28'/71 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Germany

GPS:51.21939, 6.787725

Telephone
Fax +49 211 3554500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 163 rooms
  • One room for people with reduced mobility
  • 6 floors

Languages spoken at the hotel

  • German
  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

4 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Sports and leisure

Boat excursions Additional charge

  • On site
  • On site
  • Indoor parking
  • Private
  • 52 parking spaces
  • Max Limited Height: 1.8 m / 5.91 ft

  • Parking pricing: 25.00 € 25 EUR Per day
  • Parking for a month
  • Parking for a week

QUATRE SAISON

Photo out of - QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Cooking style
Regional
Capacity
30
Accessibility
Accessible service
40210 Duesseldorf, Germany
Telephone +49 211 35540

Exceptional closings

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Enjoy a cool Altbier or another refreshing drink at our Le apero bar, as well as hot and cold snacks. Opening times: Mon-Thurs from midday until midnight, Fri and Sat from midday until 1AM, Sundays and public holidays 3-10PM.

Start your day with an authentic and delicious experience in our buffet, offering pastries, different types of bread, a host of dairy products, and a delicious selection of savory dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,631 reviews

Customer review rating 3.5/5

Tzu Y. T. Friends - Confirmed reviews ALL

Dear Tzu Y. T., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay with us. We hope to welcome you as our guest again. Best regards, Sven Schlüter General Manager

Customer review rating 1.5/5

Eva D. O. Business - Confirmed reviews ALL

Dear Eva D. O., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager

Customer review rating 5.0/5

John A. Friends - Confirmed reviews ALL

Dear John A., Thank you for staying with us. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the breakfast and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Arne K. D. Business - Confirmed reviews ALL

Dear Arne K. D., We are always pleased to learn that our guests have enjoyed their visit with us. It is also rewarding for us to know when our services leave you satisfied and to receive respective ratings and great remarks on the reception team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Customer review rating 1.5/5

Claire R. Families - Confirmed reviews ALL

Dear Claire R., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I We hope to welcome you as our guest again. Best regards, Sven Schlüter General Manager

Dear Tzu Y. T., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay with us. We hope to welcome you as our guest again. Best regards, Sven Schlüter General Manager

Customer review rating 1.5/5

Eva D. O. Business - Confirmed reviews ALL

I got assigned a room where I found a night dress in my bed, on top of that the AC broke and the heater switch ON and if I didn’t insist to have a solution and to change room I should have stayed in a room at 40 degrees, it was literally a sauna. I never got any apologies from the hotel staff. This hotel is badly managed and staffed

Dear Eva D. O., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager

Customer review rating 5.0/5

John A. Friends - Confirmed reviews ALL

We are regular visitors to this hotel and always appt the comfortable room, spacious bathroom and highly professional staff. And the breakfasts a brilliant!

Dear John A., Thank you for staying with us. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the breakfast and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Arne K. D. Business - Confirmed reviews ALL

Comfortable and quiet room. Long wait for elevator in the morning. Very friendly and helpful reception staff. Ok breakfast.

Dear Arne K. D., We are always pleased to learn that our guests have enjoyed their visit with us. It is also rewarding for us to know when our services leave you satisfied and to receive respective ratings and great remarks on the reception team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Customer review rating 1.5/5

Claire R. Families - Confirmed reviews ALL

We had three rooms booked. One for two nights and two for one night. All three rooms were unbearably hot and could not have the bathroom radiators turned off and nor did any rooms air conditioning units work. A fan was supplied after reporting it to reception but this made no difference. The rooms were impossible for any of us to sleep in.

Dear Claire R., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I We hope to welcome you as our guest again. Best regards, Sven Schlüter General Manager

Customer review rating 2.0/5

Claire J. Friends - Confirmed reviews ALL

Amazing location but rooms are in need of renovation. Also first room stank of cigarettes so had to move. Wouldn’t stay again.

Dear Claire J., Thank you very much for your visit. I am very sorry that your room did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. It would be a pleasure to welcome you back to Düsseldorf and to our hotel. With best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Su T. C. Business - Confirmed reviews ALL

Very helpful staff

Dear Su T. C., Thank you very much for your visit. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Customer review rating 5.0/5

Nicole B. Couples - Confirmed reviews ALL

Room was upgraded, never had an upgrade in my life! I also got free minibar and they gave me a packed lunch because I couldnt make it for breakfast on my last day due to an early flight. That lunch was a Godsend at the airport when all the shops were close. They also printed out tickets for me for a concert without problems.

Dear Nicole B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Andrew M. Couples - Confirmed reviews ALL

Really clean with lots of storage space. A huge room!

Dear Andrew M., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Sven Schlüter General Manager

Customer review rating 3.0/5

Daniela I. Friends - Confirmed reviews ALL

Friendly staff at front desk and restaurant. The morning I left it was raining a lot. The umbrella option next to the front desk was not functioning so the receptionist kindly offered me to borrow her umbrella so I can go the the shop across the street and purchase one for myself. What I did not like was the size of the room, single room, and the price i had to pay. Of course it was during the Backstreet boys concert but 200€/night without breakfast was too much. And yes, I checked the rates after the concert that look more reasonable. I do not appreciate that and honestly, this is the main reason for my score. Room was satisfactory- too tiny without a fridge to keep my water cold. One of the windows did not close fully and I could hear the people outside.

Dear Daniela I., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive remarks on the staff, and also for your critique. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Customer review rating 3.5/5

Maria B. Friends - Confirmed reviews ALL

The rooms was fine - it was clean, and had what was needed for the stay. The freelance water was a great bonus. Your staff was kind aswell. But we went down for breakfast the first morning at 9, and there was almost nothing left. There were few bread rolls, and fruit left, very little scrambled eggs, and the potatoes were cold. There were no sweets except one pancake. We were full, but is was unsatisfying. When in the room, you hear almost every sound from the corridor. Hearing sounds from the streets are expected, but it had a negative impact on my sleep that I could hear when people walked and talked during the night in the corridor. Plus I could hear something that sounded like a washing machine in the evening. The location of your hotel is great, but the things stated above means that I cannot give a higher rating.

Dear Maria B., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive remarks on the room, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Customer review rating 2.5/5

Dmitry S. Business - Confirmed reviews ALL

Hotel requires renovation. Room are not comfortable. Bathroom stuff not working well. A/C not working well. Lights in the room not comfortable.

Dear Dmitry S., Thank you very much for your visit. I am very sorry that our hotel and your room did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being implemented. It would be a pleasure to welcome you back to Düsseldorf and to our hotel. With best regards, Sven Schlüter General Manager

Customer review rating 5.0/5

Grant O. Business - Confirmed reviews ALL

Great stay at the end of the InterTabac tradeshow, the hotel is perfectly located so you can easily walk around Dusseldorf without much effort at all. Very helpful staff, clean and tidy rooms.

Dear Grant O., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Customer review rating 5.0/5

Grzegorz N. Families - Confirmed reviews ALL

The room was comfortable and clean. Very good breakfast.

Dear Grzegorz N., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on our breakfast. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Customer review rating 3.0/5

Adnan G. Business - Confirmed reviews ALL

Not great the house keeper knocks on doors at 8 am

Dear Adnan g., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center.

Customer review rating 4.5/5

Tu T. T. Business - Confirmed reviews ALL

The hotel location is very convenient for business travel. The rooms are large and clean, though they might need a touch-up in the upcoming years. The front desk team was super helpful.

Dear Tu T. T., Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Customer review rating 2.0/5

Leigh H. Solo - Confirmed reviews ALL

The carpet in the rooms were gross, there were tiny brown bugs all through the bathroom.

Dear Leigh H., I sincerely apologize for the deficiencies that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager

Customer review rating 4.5/5

Michael B. Couples - Confirmed reviews ALL

We had a very pleasant stay at the Mercure Hotel Düsseldorf City Center. My advice to future guests would be not to let the surrounding neighborhood distract you from what the hotel itself has to offer. Once inside, I found the hotel to be quiet, quaint, comfortable, and exceptionally clean. The property does show its age in some areas and could certainly benefit from some updating and modernization. Normally, that might have led me toward a four-star rating. However, the friendliness and professionalism of the staff, along with the cleanliness of the hotel, made a significant difference and earned the extra star. The location was also a major plus. There are numerous restaurants and food options within easy walking distance, making it very convenient to find something to eat without having to travel far. Overall, the hotel met our needs very well. It may not be the newest or most modern property, but it was clean, quiet, comfortable, conveniently located, and supported by a wonderful staff. I would gladly stay here again.

Dear Michael B., We are always pleased to learn that our guests have enjoyed their visit with us. It is also rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on my team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Customer review rating 4.5/5

Rachel C. Solo - Confirmed reviews ALL

Excellent location for walking to the railway station, into the centre, and to shops and restaurants. The hotel was clean and quiet, and felt safe. I would stay there again.

Dear Rachel C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Customer review rating 4.5/5

Kristoffer W. Friends - Confirmed reviews ALL

The room was nice and clean, the staff was friendly, breakfast was great, and location was good as well.

Dear Kristoffer W., Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Other web-users rate our hotel

  • 748 reviews 9.2/10 Location
  • 1,018 reviews 5.8/10 Room
  • 761 reviews 8.8/10 Service
  • 19 reviews 8.8/10 WiFi
  • 529 reviews 5.7/10 Comfort
  • 433 reviews 8/10 Breakfast
  • 370 reviews 6.2/10 Cleanliness
  • 306 reviews 3.6/10 Vibe

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