Mercure Hotel Duesseldorf City Center 4 stars

Customer review rating (ALL Rating) 4.3/5 1,757 reviews

Mercure Hotel Duesseldorf City Center - Image 1
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Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, Germany

Description

Hotel extras

  • Centrally located 4-star hotel in the heart of Düsseldorf

  • Comfortable stay including high-speed WIFI

  • All-around air conditioning throughout the hotel

  • Hotel's own underground parking garage directly accessible

  • Inviting meeting rooms with natural light and professional equipment

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Germany

GPS:51.21939, 6.787725

Telephone
Fax +49 211 3554500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,757 reviews

TripAdvisor Rating  3.7/5  1,213 reviews

Customer review rating 5.0/5

Simon M. Couples - Confirmed reviews ALL

Stop off for one night whilst travelling through Europe - Lovely hotel and great room

Dear Simon M., Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the room. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Customer review rating 4.5/5

Daiva D. Business - Confirmed reviews ALL

good location, high price, no vanity kits

Dear Daiva D., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive remarks on , and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Hamad A. Families - Confirmed reviews ALL

I hope to be in room service and carry luggage during arrival and departure

Dear Hamad A., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Customer review rating 4.5/5

James C. Solo - Confirmed reviews ALL

A clean and decent hotel near to the train station . Accommodations completely fine and comfortable , with pleasant staff & surroundings .

Dear James C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Customer review rating 4.0/5

Pam B. Couples - Confirmed reviews ALL

Friendly greeting by reception staff and nice to receive a room upgrade. Room was very spacious and had everything we needed. Very convenient for transport.

Dear Pam B., Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

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Other web-users rate our hotel

  • 864 reviews 9.1/10 Location
  • 1,207 reviews 5.8/10 Room
  • 888 reviews 8.8/10 Service
  • 19 reviews 7.9/10 WiFi
  • 599 reviews 5.5/10 Comfort
  • 515 reviews 8.4/10 Breakfast
  • 410 reviews 6.9/10 Cleanliness
  • 344 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.