Mercure Hotel Duesseldorf City Center 4 stars

Customer review rating (ALL Rating) 4.2/5 1,770 reviews

Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
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Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, Germany

Description

Hotel extras

  • Centrally located 4-star hotel in the heart of Düsseldorf

  • Comfortable stay including high-speed WIFI

  • All-around air conditioning throughout the hotel

  • Hotel's own underground parking garage directly accessible

  • Inviting meeting rooms with natural light and professional equipment

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Germany

GPS:51.21939, 6.787725

Telephone
Fax +49 211 3554500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,770 reviews

TripAdvisor Rating  3.5/5  1,199 reviews

Very expensive for overall service

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I prepaid 300€ for one night, excluding breakfast, when I believe the standard of the hotel is one of the lower part of the scale in Mercure. Room and bathroom were quite old designed, no fridge, no nespresso machine, only a kettle and powdered coffee like in the old times, or like in an Ibis. I get that it was the heavy week of Medica, and the prices were very high because of this, but I still find it too much for the quality of stay.

Dear Mr. D., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Düsseldorf City Center. We regret that your experience with the room and the value did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Good Hotel, great location, good Cost/benefit ratio. Only few issues with the heater

TripAdvisor rating 4.0/5

Jorge Rodolfo L Solo travel - TripAdvisor review

Good stay overall, the hotel has an excellent locations, facilities are clean, the breakfast is quite complete, and the attention is fine. Only issue is that heater was working on and off during my stay (October end) which is cold already. Everything else was fine.

Comfortable stay

Customer review rating 4.5/5

John A. Solo - Confirmed reviews ALL

I have used this hotel many times and it is my first choice when coming to Düsseldorf. It is within easy reach of the station, is well-maintained has has comfortable rooms. I particularly like the breakfast here.

Dear Mr. A., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Good stay

Customer review rating 5.0/5

Ameli P. Friends - Confirmed reviews ALL

Very friendly staff, Quick Check in Check out

Dear Ms. P., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Nice Stay

Customer review rating 3.5/5

Tim G. Friends - Confirmed reviews ALL

Staff was courteous. Room was small

Dear Mr. G., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Düsseldorf City Center. We regret that your experience with the room size did not meet your expectations; please allow us to express our sincerest apologies. We hope that your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

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Other web-users rate our hotel

  • 948 reviews 9.1/10 Location
  • 1,432 reviews 5.7/10 Room
  • 1,039 reviews 8.7/10 Service
  • 30 reviews 7.7/10 WiFi
  • 712 reviews 5.4/10 Comfort
  • 619 reviews 8.1/10 Breakfast
  • 520 reviews 6.1/10 Cleanliness
  • 377 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.