Customer review rating 4.2/5 3,948 reviews
ALLSAFE approved hotel
In the heart of Dusseldorf, our guests are not far from Königsallee and the old town and
163 rooms across 5 categories! All rooms are equipped with air conditioning, flat-screen TV
3 meeting rooms with modern, professional equipment and natural lighting
Our parking garage has 52 CCTV-monitored parking spaces
Free WIFI available throughout the hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
At the 4-star Mercure Hotel Düsseldorf City Center, you can choose between Standard single, double and twin rooms and Privilege Rooms with a double bed. Privilege Suites are equipped with a king-size bed, Superior Suites with a double bed All 163 rooms are air conditioned and have free WIFI. One child aged up to 12 years may stay in the parents' room free of charge. Your pet is also welcome (surcharge EUR 6/night).
Standard Room with double bed
Classic room with single bed
Privilege Room with a double bed
Number of meeting rooms: 3
Maximum size: 80 m²
Maximum capacity: 33 people
100% genuine reviews from our guestsFind out more
Still a good value in Düsseldorf
Koen Solo - 16/09/2021 Confirmed reviews ALL
It had been a while since my mast visit to Mercure Hotel Duesseldorf City Center, but it's still a good value: close to the station and the city center, decent size rooms, a very good breakfast. The staff are friendly, and the hotel deals well with the corona measures.
Like always, good stay, perfect breakfast
Anonymous Couples - 14/09/2021 Confirmed reviews ALL
Missunderstanding with reception. Late checkout was included in resa, but we were told that we could not stay until 18, but have to checkout at 16. Onky by insisting on the fact that we booked especially this room because of the late checkout included, we were authorized to stay until 18. The safe didn’t work, but because of corona staff could not enter our room to solve the problem. In my opinion it was a problem of the batterie which I told receptionnist at checkout.
Old rooms on urgent need of renovation
Stephan Solo - 12/09/2021 Confirmed reviews ALL
Despite wonderful staff and nice breakfast, the rooms are super old and falling apart. The sofa was broken, the chairs upholstery looked like they where manufactured in the early 80´s. Worse the air conditioning was barely working and opening the windows with the street noise wasn’t possible.
P Business - 12/09/2021 Confirmed reviews ALL
nice hotel close to public transport and restaurants
well located, super helpful staff,
Anonymous Business - 05/09/2021 Confirmed reviews ALL
It was great. Two nights during Covid restrictions. Well managed facilities, spotlessly clean. The staff were awesome and super polite and helpful. Would recommend and price was very good. Thank you!
Our most recent 20 reviews
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