Mercure Hotel Duesseldorf City Center 4 stars

I enjoyed a day stay in a hotel. The lady gave me early check-in as they did not have too much guests i assume. The room was with a good view to the main street on hlthe high floor (that's what I love). Clean with a clear CoVid-19 measures in place.

Poor service and very odd experience

Another stay in Dusseldorf center hotel and everything was as expected. Receptionist was extremely friendly in the arrival made all check in process very easy and fast. Restaurant had little options in the menu and couldn't find staff to serve. Hotel has a good location, between the central station and walking distance of town which was very convenient for me.

Very good. Staff were friendly and helpful.

Bathroom ventilatot was making terrible noise

Having stayed at a number of Mercure hotels I was slightly disappointed that the hotel is quite dated and refurbishment works are ongoing on the first floor , knocking off tiles etc , it would have been nice to be advised before our party (15) travelled as I would have chosen somewhere else. Staff were helpful and courteous which makes up for the early knocking and banging

Great hotel located close to the train station. Staff are pleasant and extremely accommodating. Breakfast buffet rivals any I have seen anywhere in the world!

I've stayed several times at Mercure Duesseldorf Cit Center and have not been disappointed yet. The rooms could do with an upgrade, but otherwise everything is fine: it's quiet, clean, the staff are friendly and efficient, and breakfast is excellent.

Good restaurant. Clean room. Location close to the central station.

Satisfactory

We stayed there for 4 nights. The room furniture was not bad but we had two beds attached to each other with small separate covers for each bed. Also there was a place for the mini bar in the room but locked and without the mini bar. The staff is nice and welcoming and I didn’t take time to check in. I didn’t complain about those two issues but for a 4 stars hotel it was strange for me specially that it is not a cheap one.

Again a very nice stay, in a big nice room, thanks to the upgrade. Good breakfast with enough variation, even for our stay of 10 nights. The bartender is not the most jovial person, a bit of a stiff man, but correct.

Well the location of the hotel from the airport and my destination location was pretty near and I enjoyed the bar a lot. However, on my very last day I was locked out of my room 2 hours prior to check-out, when I went downstairs with this problem I had to keep coming back because it kept happening over and over again. It was rather inconvenient for me to be locked out at such a stressful time. Moreover, there were renovation happening in the hotel and caused the pipes to not send hot water to the rooms and the water for taking bath was totally cold.

It is always a pleasure to stay on Mercure city center hotel , which is has a warm welcome and good service. This kind of business hotels are generally do not have friendly collegues, but this one is well behaved and welcomed by all of the personal there, thanks to manager&all his team.

I came to the meet the marketing manager to start bringing groups from Malta as from next summer. I stayed in a single roo. The bathroom was a little small and claustrophobic. There was also the ventilator cover in the bathroom out of place.