Description
Hotel extras
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Centrally located 4-star hotel in the heart of Düsseldorf
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Comfortable stay including high-speed WIFI
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All-around air conditioning throughout the hotel
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Hotel's own underground parking garage directly accessible
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Inviting meeting rooms with natural light and professional equipment
Our accommodation(s)
Page 1 out of 2, Room 1 : Standard Room with double bed , Room 2 : Classic room with single bed
Room
Standard Room with double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic room with single bed
- 1 pers. max
- Bedding 1 x Single bed(s)
Page out of
Suite
Superior Suite with one double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Suite
Privilege Suite with king-size bed
- 2 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Most of the accommodation: Balcony
Hotel location
Mercure Hotel Duesseldorf City Center
Am Stresemannplatz 1
40210 DUESSELDORF
Germany
GPS:51.21939, 6.787725
Access and transport
Page out of
UFA PALAST
Cinema district
Access: 300 m / 0.19 mi 5 min walk / 3 min drive
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Taxi
3.00 € 3 EUR
KOENIGSALLEE
Tourist attraction
Access: 800 m / 0.5 mi 5 min walk / 3 min drive
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Taxi
5.00 € 5 EUR
CAPITOL
Opera/symphony/concert hall
Access: 1 km / 0.62 mi 5 min walk / 3 min drive
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Taxi
6.00 € 6 EUR
K 21
Museums
Access: 1.7 km / 1.06 mi 10 min walk / 5 min drive
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Taxi
6.00 € 6 EUR
MEDIENHAFEN
Other attractions
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
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Taxi
6.00 € 6 EUR
K20 KUNSTSAMMLUNG
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
KIT KUNST IM TUNNEL
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
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Taxi
7.00 € 7 EUR
OLD TOWN
Tourist attraction
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
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Taxi
6.00 € 6 EUR
APOLLO VARIETE
Tourist attraction
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
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Taxi
6.00 € 6 EUR
SCHIFFFAHRTSMUSEUM
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
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Taxi
7.00 € 7 EUR
FILMMUSEUM BLACKBOX
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
-
Taxi
7.00 € 7 EUR
TONHALLE
Opera/symphony/concert hall
Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive
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Taxi
8.00 € 8 EUR
PHILIPSHALLE
Opera/symphony/concert hall
Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive
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Taxi
3.00 € 3 EUR
RHEINPROMENADE
Tourist attraction
Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive
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Taxi
6.00 € 6 EUR
KUNSTPALAST
Museums
Access: 3 km / 1.86 mi 25 min walk / 5 min drive
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Taxi
7.00 € 7 EUR
RHEINTERRASSEN
Other attractions
Access: 3 km / 1.86 mi 25 min walk / 10 min drive
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Taxi
6.00 € 6 EUR
NRW FORUM
Museums
Access: 3 km / 1.86 mi 25 min walk / 5 min drive
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Taxi
7.00 € 7 EUR
AQUAZOO
Zoo
Access: 5.5 km / 3.42 mi 15 min drive
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Taxi
11.00 € 11 EUR
ROCHUS CLUB
Sports centre
Access: 5.5 km / 3.42 mi 15 min drive
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Taxi
13.00 € 13 EUR
GALOPPRENNBAHN
Other attractions
Access: 7 km / 4.35 mi 15 min drive
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Taxi
11.00 € 11 EUR
ESPRIT ARENA
Opera/symphony/concert hall
Access: 7 km / 4.35 mi 15 min drive
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Taxi
17.50 € 17.5 EUR
ISS DOME
Opera/symphony/concert hall
Access: 8 km / 4.97 mi 15 min drive
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Taxi
17.50 € 17.5 EUR
SCHLOSS BENRATH
Tourist attraction
Access: 12.5 km / 7.77 mi 20 min drive
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Taxi
16.00 € 16 EUR
Page out of
Shopping centre/mall
Shopping centre/mall
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
QUATRE SAISON
Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.
LE APERO
Enjoy a cool Altbier or another refreshing drink at our Le apero bar, as well as hot and cold snacks. Opening times: Mon-Thurs from midday until midnight, Fri and Sat from midday until 1AM, Sundays and public holidays 3-10PM.
Breakfast
Start your day with an authentic and delicious experience in our buffet, offering pastries, different types of bread, a host of dairy products, and a delicious selection of savory dishes.
Meetings & Events
- Number of Meeting Room
- 4
- Surface of the largest room
- 80 m² / 861.112 sq ft
- Maximum seats capacity
- 80
- Maximum capacity for banquets
- 0
Our guest reviews
ALL Rating
Customer review rating 3.5/5
Daniel P. Business - Confirmed reviews ALL
Dear Daniel P., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager
Customer review rating 0.5/5
Barry W. Families - Confirmed reviews ALL
Dear Barry W., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. Sorry to also learn that the A/C and our service were less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager
Customer review rating 2.0/5
Sonja T. Business - Confirmed reviews ALL
Dear Sonja T., I would like to offer my sincere apologies for the deficiencies regarding the room and our service. That is unacceptable and below our standards. Please rest assured that within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager
Customer review rating 3.5/5
Danpullo S. Solo - Confirmed reviews ALL
Dear Danpullo S., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest, and I would like to thank you for taking the time to review your stay with us. We hope to welcome you as our guest again. Best regards, Sven Schlüter General Manager
Customer review rating 3.0/5
Thomas P. Business - Confirmed reviews ALL
Dear Thomas P., I am very pleased that you took the time to review your visit. Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement regarding the housekeepimng and the elevator. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager
Web-users rating
Other web-users rate our hotel
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803 reviews
9.3/10
Location
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1,066 reviews
5.9/10
Room
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807 reviews
8.8/10
Service
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20 reviews
8.9/10
WiFi
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550 reviews
5.8/10
Comfort
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466 reviews
8.1/10
Breakfast
-
386 reviews
7/10
Cleanliness
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314 reviews
3/10
Vibe
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99 reviews
9.2/10
Location
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166 reviews
4.7/10
Room
-
136 reviews
8.2/10
Service
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83 reviews
4.5/10
Comfort
-
66 reviews
8.3/10
Breakfast
-
52 reviews
7/10
Cleanliness
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35 reviews
2.1/10
Vibe
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27 reviews
4.9/10
Value
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95 reviews
9.1/10
Location
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140 reviews
7.2/10
Room
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109 reviews
9.4/10
Service
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68 reviews
8.6/10
Breakfast
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48 reviews
7/10
Cleanliness
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31 reviews
2.9/10
Vibe
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15 reviews
6.1/10
Food
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11 reviews
3.5/10
Amenities
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74 reviews
9.5/10
Location
-
104 reviews
7.4/10
Room
-
94 reviews
9.4/10
Service
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7 reviews
8.2/10
WiFi
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45 reviews
8.3/10
Breakfast
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42 reviews
7.7/10
Cleanliness
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22 reviews
2.8/10
Vibe
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11 reviews
4.2/10
Amenities
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58 reviews
9.2/10
Location
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87 reviews
5.9/10
Room
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76 reviews
8.4/10
Service
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44 reviews
8.1/10
Breakfast
-
40 reviews
6/10
Comfort
-
38 reviews
7.1/10
Cleanliness
-
33 reviews
2.4/10
Vibe
-
16 reviews
3.8/10
Amenities
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Frequently asked questions
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Customer review rating (ALL Rating)
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