TRIBE Duesseldorf

Customer review rating (ALL Rating) 4.5/5 522 reviews

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Description

Hotel extras

  • Modernes und trendiges Design-Hotel mit einladenden Zimmern

  • Social Hub mit Co-Working-Bereich und Grab-&-Go-Station

  • State-of-the-art gym

  • Meeting and Event space

  • Inner Courtyard

Our accommodation(s)

Hotel location

TRIBE Duesseldorf

Graf Adolf Strasse 81 to 87
40215 DUSSELDORF
Germany

GPS:51.219389, 6.788929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

TRIBE TABLE CALI

TRIBE Table Cali is a restaurant inspired by the colorful and summery influences of the West Coast. Our offer is healthy and gourmet. Enjoy it at lunch with a lemonade or with a cocktail at night. Feel welcome everyday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  522 reviews

TripAdvisor Rating  4.1/5  30 reviews

Customer review rating 2.5/5

Tiago A. Business - Confirmed reviews ALL

Not great breakfast, uncomfortable pillows, noise in the room because of wind running under the door. Inflexibility on time of check in and out

Dear Tiago A., Thank you for taking the time to share your thoughts about your recent experience at TRIBE Duesseldorf. We are pleased to hear that you appreciated our design and found our staff to be friendly. However, we regret that your breakfast experience did not meet your expectations and that you encountered discomfort with the pillows and noise disturbances. Our check-in and check-out times are set to ensure a smooth operation for all our guests, and we appreciate your understanding in this matter. Your feedback is valuable as we strive to improve. Best regards, TRIBE Duesseldorf

Customer review rating 0.5/5

Mark H. Business - Confirmed reviews ALL

Hello Tribe - I woke up at 2am shivering as it was so cold in the room (249). Staff had no solutions and basically were dismissive. My friends in another room had the same issue but they were given a space heater. Basically your eco system (+/- 3 degrees is useless when it gets too cold outside. As you know German Civil Code (BGB), under clauses 535, 536 BGB, accommodations must be fit for contractual use, free from defects and that a room that is unreasonably cold is legally considered a defect. In short, you must address this significant performance issue or potentially face considerable blowback. I for one believe that you are obligated to refund my money in full. Regards, Mark H.

Dear Mr. H., thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and sincerely apologize for the discomfort you faced due to the heating issue in your room. Having to wake up cold at night and feeling that your concerns were not properly addressed is absolutely not the level of service we strive to provide. Please rest assured that we take this matter very seriously. Our team will inspect the heating system thoroughly to ensure that this issue is resolved and does not occur again in the future. Given that your room did not meet the expected standards, we will of course issue a 100% refund for your stay. This will be processed as quickly as possible. As the booking was unfortunately not made directly through us and had already been paid for in advance via Expedia, I will need to contact Expedia to arrange a refund. I will try to complete this process as quickly as possible. We genuinely regret that this situation negatively impacted your stay and hope that you might consider giving us another opportunity to welcome you back and provide the experience you should have had. Kind regards, Marvin Haveneth

Customer review rating 2.5/5

Gul Y. Business - Confirmed reviews ALL

Well, for 4 stars, this was super underwhelming. Not acceptable that in winter the heaters don’t work and then I need to pay 50€ deposit for the heater. The argument that some guests steal is not acceptable, as there is an assumption that I’ll steal it as well. For me unclear, why they don’t charge guests who steal afterwards instead of giving me the feeling that I’m a potential thief… Regardless instead of asking for a deposit, the heating / cooling system should be fixed. First and last time!

Dear Gul Y., Thank you for sharing your feedback regarding your stay. I sincerely apologize for the discomfort you experienced with the heating system, particularly during the winter months. We strive to provide a comfortable environment for our guests, and I regret that we did not meet your expectations in this regard. Regarding the deposit for the heater, this policy is in place as a precautionary measure to ensure that our equipment is available for all guests. I understand how this may have felt unwelcoming, and I appreciate your perspective on this matter. Your comments are valuable, and they will be taken into consideration as we continue to improve our services. Thank you for your feedback. We wish you all the best. Sincerely, TRIBE Duesseldorf

Customer review rating 3.5/5

David W. Business - Confirmed reviews ALL

Good stay but room was grubby and not cleaned in the 3 nights.

Dear David W., Thank you for taking the time to share your feedback regarding your recent stay at TRIBE Duesseldorf. We are pleased to hear that you had an overall good experience; however, we regret to learn that your room did not meet the cleanliness standards we strive to uphold. Please be assured that our housekeeping team is dedicated to ensuring every room is maintained to the highest level of cleanliness. Goodbye and best wishes, TRIBE Duesseldorf

Customer review rating 5.0/5

Merijn E. Business - Confirmed reviews ALL

Fresh and beautiful designed hotel! Love the free water bottle for tap watre to use during the stay, and have water taps on each floor!

Dear Merijn E., Thank you for your kind words regarding your recent stay at TRIBE Duesseldorf. We are delighted to hear that you appreciated our fresh and beautifully designed spaces, as well as our complimentary water bottle and water taps available on each floor. Your feedback is valuable to us, and we look forward to welcoming you back for another wonderful experience. Best regards, TRIBE Duesseldorf

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Other web-users rate our hotel

  • 504 reviews 8.6/10 Location
  • 686 reviews 7.6/10 Room
  • 582 reviews 9/10 Service
  • 9 reviews 7.9/10 WiFi
  • 364 reviews 7/10 Comfort
  • 308 reviews 8.9/10 Breakfast
  • 296 reviews 9.7/10 Vibe
  • 222 reviews 6.8/10 Cleanliness

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