Hotel Ter Zand - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.3/5 1,502 reviews

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Hotel Ter Zand - Handwritten Collection - Image 1
Hotel Ter Zand - Handwritten Collection - Image 2
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Hotel Ter Zand - Handwritten Collection - Image 4
Hogeweg 59, 4328PB BURGH-HAAMSTEDE, Netherlands

Description

Hotel extras

  • Westenschouwen hotel in Zeeland near the beach

  • Welcoming, friendly staff with knowledge of the local area

  • Gastronomic restaurant serving local ingredients with a twist

  • Certain rooms and suites have balconies or terraces

  • Access to the pool and gym at a neighbouring hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfort Room with 1 Double Bed

Photo out of - Comfort Room with 1 Double Bed

Couples love our airy Comfort Rooms with 1 Double Bed. Stay in Burgh Haamstede for romantic beach holidays, nature walks and meals in our acclaimed restaurant. Why not start your day with a visit to the pool or gym, both just 200m away?

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 32 m² / 344 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Spend time on your private terrace or balcony taking in the green surroundings of our hotel. It's the perfect place to enjoy a drink from your in-room tea and coffee facilities. Inside the room, warm furnishings and earthy tones match the scenery outside.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Luxe Garden Suite with Private Hottub

Photo out of - Luxe Garden Suite with Private Hottub

Luxury Garden Suite with private outdoor hottub, terrace and garden view. Features king-size bed, seating area, air conditioning, Nespresso, minibar, rain shower and free WiFi. Perfect for a romantic and relaxing stay.

  • Views:

    Garden View

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Double bed(s) x1

See availabilities

Hotel location

Hotel Ter Zand - Handwritten Collection

Hogeweg 59
4328PB BURGH-HAAMSTEDE
Netherlands

GPS:51.682624, 3.7214261

Telephone
Fax +31 111 764 799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 84 rooms
  • 55 rooms for people with reduced mobility
  • 84 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • German
  • English
  • Dutch

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Bicycles with children''s seats

Well-being

Fitness center Additional charge

  • Nearby
  • Massage Additional charge

Sports and leisure

Water-skiing Additional charge

  • Nearby

Horseback riding Additional charge

  • Nearby

Sailing Additional charge

  • Nearby

Bike rack facilities Additional charge

  • On site

Bowling Additional charge

  • Nearby

Kayaking Additional charge

  • Nearby

Tennis Additional charge

  • Nearby

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Wind surfing facilities Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces

Services & equipment

  • Electric car recharging units 3,7 kVA

Security

  • Well-lit parking

LE POIRIER

Photo out of - LE POIRIER

The stylish decor in Le Poirier features splashes of green, and nature provides local ingredients. With the sea and the Oosterschelde estuary nearby, dishes like Zeeland oysters take pride of place. Our restaurant is mentioned in the Gault -Millau guide.

Cooking style
Regional
Chef name
Terence van Lenten
Classifications & labels
Selected by Gault&Millau
Capacity
52
Accessibility
Accessible service
4328PB Burgh-haamstede, Netherlands
Telephone +31 111 764 799

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

The stylish decor in Le Poirier features splashes of green, and nature provides local ingredients. With the sea and the Oosterschelde estuary nearby, dishes like Zeeland oysters take pride of place. Our restaurant is mentioned in the Gault -Millau guide.

After a day at the beach, nestle in our inviting bar for a beer, a coffee or something unique. Gin and tonic infused with seaweed is available to order at the bar. On a warm evening, why not sip your drink on the terrace surrounded by trees.

Step into our breakfast room and be welcomed by the scent of coffee, pastries and local bread. Have fun making your waffles and choosing toppings at the waffle-maker. A second cup of tea or coffee is the perfect time to finalise plans for the day.

Keep up with your fitness routine at our gym only a few minutes away. With exercise machines, weights and stretching areas, this well-equipped space is ideal whether you want to kickstart your day with a cardio workout or wind down with yoga.

Celebrate your wedding in one of the most stunning natural locations in the world. We're delighted to offer access to the elegant function spaces at our neighbouring hotel, plus all the planning and support you need to make your day truly unforgettable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,502 reviews

Customer review rating 2.0/5

Willem H. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Kulathu S. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Rick L. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Charmaine T. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Traysi S. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Kulathu S. Couples - Confirmed reviews ALL

1. The room was comfortable. 2. I don’t find much positives about the rest of the stay. 3. There was a dinner included in the stay, they had planned the date without consulting us, said they assumed we would do it on the first day. They changed it, but we had to do it on another day they fixed. 4. Dinner was lamb, when we told them that we do do not eat lamb, they offered a vegetarian dinner as the only choice. That’s fine but they wouldn’t specify what it would be. Something “ Soya” was the best explanation. We ate dinner outside. Wasn’t even given a choice of paying for another type of meal we preferred. 5. We didn’t find the staff friendly or accommodating, felt like doing us a favour, even though I was paying. I would recommend the management to have a look at this. Any way it is not my problem now, may be hotel’s. 6. We travel a lot and stay in hotels often, we shall not come back here again.

Customer review rating 4.0/5

Rick L. Business - Confirmed reviews ALL

Great room quit surrounding and nice bed. Breakfast was good but not the high standard

Customer review rating 4.0/5

Charmaine T. Families - Confirmed reviews ALL

We came in earlier and understood that it was before check in time. The staff did not even asked the name on the reservation and just immediately said 'no you cannot check in'. Not even a single greeting. When we came back later, the tall gentleman (we did not get his name but the one on shift on May 17 at around 1530) who checked us in was very different. He was very welcoming and helpful. He was also very informative, friendly and accommodating. The next morning, the breakfast staff was also quite rude. With such a location and nice rooms, the staff's professionalism could have been improved.

Customer review rating 5.0/5

Traysi S. Couples - Confirmed reviews ALL

Just a short walk from a fabulous stretch if beach and lovely woodland including a zip wire experience (klimbos). The little garden suites are amazing. You can enjoy your own little patio.

Customer review rating 0.5/5

Atahan E. Families - Confirmed reviews ALL

From a guest’s perspective, several important aspects were not clearly communicated during check-in. For example, we were not informed that it was necessary to reserve a specific time slot for breakfast. It was only on the second day, while we were already seated, that we were asked what time we planned to come for breakfast the following day. As we were a group of 6 adults and 2 children staying for 3 days, the atmosphere became increasingly uncomfortable from that moment on. It felt as though our presence and flexibility—simply coming and going according to our needs—was not appreciated. Traveling with an 11-month-old baby naturally means starting the day earlier, especially for breakfast, and then wanting to spend some relaxed time together as a family. However, we were told that once the second breakfast seating begins, we would need to leave the restaurant. This added unnecessary pressure and reduced the overall comfort of our stay. Additionally, we sometimes were no longer greeted upon entering the hotel and felt observed in a rather unfriendly or strict manner. City Tax was Charged Daily for a Baby of 11 Months and a 6 year old. Charging €15 per day for a baby cot does not feel family-friendly. As someone working in the same industry, I found that guest orientation and hospitality were lacking. Unfortunately, we often felt more like a burden than welcomed guests.

Customer review rating 2.5/5

Elsje P. Couples - Confirmed reviews ALL

no pressure to take a descent shower, entrance hall of the building very very dirty staff not friendly, an extra lemon at the breakfast was difficult

Dear Sir/Madam, Thank you very much for your review and for sharing your experience. We are sorry to hear that your stay did not meet your expectations and that you found our facilities and service to be inadequate. We take your comments regarding the water pressure, the cleanliness of the entrance and the friendliness of the staff very seriously. This is not the standard we strive for. We are also sorry to hear about your experience during breakfast; we strive to serve our guests in a welcoming and helpful manner. We will discuss your feedback internally with the relevant departments to implement improvements. Thank you for your honest feedback. We hope to offer you a better experience in the future. With warm regards, Team Hotel Ter Zand | Handwritten Collection

Customer review rating 3.5/5

H.e. V. D. Z. Couples - Confirmed reviews ALL

Pretensions that are not fulfilled. Handwritten collection is pure nonsense. Staff was not very helpfull. Check-in procedure took way to much time. Room was OK, Room temparature was way to low during the night. Chef's dinner could/should have more variety: only 1 warm course (out of 4)

Dear Sir/Madam, Thank you very much for your review and for sharing your experience. We are sorry to hear that your stay did not fully meet your expectations. We regret that you did not find our service and concept to be positive and that the check-in took longer than you would have liked. This is, of course, not our intention and we take your feedback on this matter seriously. We also understand that the comfort of the room, particularly the temperature at night, affected your stay. We will also take your comments regarding dinner and the variety of options into account in our evaluations. We appreciate you noting that the room was otherwise satisfactory, but we believe it is important to offer a better experience in all areas. Thank you for your honest feedback. We hope to be able to offer you a better stay in the future. With warm regards, Team Hotel Ter Zand | Handwritten Collection

Customer review rating 4.5/5

Gillian T. Couples - Confirmed reviews ALL

We received an upgrade of our room, which was really nice. The breakfast is really good and a lot of choices.

Dear Sir/Madam, Thank you very much for your lovely review! We are delighted to hear that you enjoyed your stay and that the room upgrade came as a pleasant surprise. We also greatly appreciate your compliments regarding the breakfast and the wide selection on offer. We hope to welcome you back in the future for another equally comfortable stay. With warm regards, Team Hotel Ter Zand | Handwritten Collection

Customer review rating 2.0/5

Tom D. B. Couples - Confirmed reviews ALL

Arrived. Got room, but hot tub wasn’t switched on. Needed to move rooms. New hot tub was pretty dirty and gross. Wouldn’t return.

Dear Sir/Madam, Thank you for your message. We are sorry to hear that your stay was so disappointing. The fact that the hot tub was not switched on upon arrival and that you had to change rooms as a result is obviously not the experience we want to offer our guests. We also take your comment about the condition of the second hot tub very seriously; this does not meet our standards. We will discuss this internally with our team to prevent it from happening again in the future. With warm regards, Team Hotel Ter Zand | Handwritten Collection

Customer review rating 3.5/5

Wouter D. Couples - Confirmed reviews ALL

We had a great night's sleep, and the room is spacious and well-decorated. The hotel is perfect as a stopover or a short stay for biking or walking. However, the air conditioning is a bit noisy and creates very dry air. The minibar was empty, and there was no still or sparkling water in the room, which one would expect from a hotel branding itself as luxury. The breakfast is a bit basic too (only two types of bread, which were even baked off). However the price-quality was good (February).

Dear Sir/Madam, Thank you for your detailed review. We are glad to hear that you enjoyed the spacious and well-decorated room and that you slept well. We regret that the air conditioning in the room was noisy and dry, and that the minibar and water in the room did not meet your expectations. Your feedback regarding the breakfast variety is also noted. We take your comments seriously and will use them to further improve our facilities and guest experience, while maintaining a good price-quality balance. Kind regards, Team Hotel Ter Zand | Handwritten Collection

Customer review rating 4.0/5

Allain P. Couples - Confirmed reviews ALL

Room was OK, but problem with shower, water didn't flew away as should be, so bathroom floor was all wet, and toilet problem.

Dear Sir/Madam, Thank you for your feedback. We are glad to hear that you overall enjoyed your stay. We are sorry for the issues with the shower and toilet, which caused the bathroom floor to get wet. We take your comments seriously and will use them to further improve our maintenance processes. With kind regards, Team Hotel Ter Zand | Handwritten Collection

Customer review rating 4.0/5

Jack V. A. Couples - Confirmed reviews ALL

ruime kamer in modern hotel

Geachte Jack v. A., wat een mooie beoordeling. Wij hopen u snel opnieuw te mogen ontvangen in Burgh-Haamstede. Met gastvrije groet, Hotel Ter Zand | Handwritten Collection

Customer review rating 4.0/5

Thorsten R. Families - Confirmed reviews ALL

We had an overall very pleasant stay at Hotel Ter Zand. The room was comfortable, clean, and well maintained – exactly what we were hoping for. One thing to note: housekeeping during the stay is only provided upon request, which is fine as long as you know in advance. Unfortunately, the pool and sauna area in the neighboring hotel did not meet our expectations. Both were very crowded and quite small, which made it difficult to relax. The sauna was also surprisingly cool and not properly hot, so the whole wellness experience felt rather disappointing. What really made our stay special, however, was the staff: extremely friendly, attentive, and welcoming. They truly made the experience enjoyable. A special thank you and compliment goes to Wouter Oldeman, who deserves particular recognition for his outstanding service and kindness.

Customer review rating 4.5/5

Sheila A. Families - Confirmed reviews ALL

Great location. The staff were friendly and professional. The breakfast offered a diverse choice. The dinner was very good. It was a very nice evening. Comfortable bed. Overall, a really lovely stay. We'll definitely visit again.

Dear Ms. A., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location, the friendliness of our staff, and the dining options provided. It is wonderful to know that your experience was a lovely one, and we look forward to welcoming you back. Best regards, Hotel Ter Zand - Handwritten Collection

Customer review rating 3.5/5

Joost C. Couples - Confirmed reviews ALL

Ook de communicatie was top.

Geachte heer C., Hartelijk dank voor uw feedback. Wij zijn blij te vernemen dat u de grote kamer en de badkamer waardeerde, evenals de communicatie. Wij zijn verblijd te horen dat alles naar wens is geweest. Met gastvrije groet, Hotel Ter Zand | Handwritten Collection

Customer review rating 4.5/5

Armand C. Families - Confirmed reviews ALL

Alles was pico bello

Geachte heer C., Hartelijk dank voor uw positieve beoordeling. Wij zijn verheugd te horen dat u heeft genoten van uw verblijf en dat alles naar wens was. Uw tevredenheid is voor ons van groot belang. Met gastvrije groet, Hotel Ter Zand | Handwritten Collection

Customer review rating 5.0/5

Mauricio A. S. Couples - Confirmed reviews ALL

Great room, spacious, clean. A good location, quiet and close to nice areas to walk…

Dear Mauricio A. S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the spaciousness and cleanliness of your room, as well as the quiet location. We look forward to welcoming you back for another great experience. With warm regards, Hotel Ter Zand | Handwritten Collection

Customer review rating 4.5/5

Geert V. Couples - Confirmed reviews ALL

vooral de garden suite was prima.

Geachte heer V., Wat een mooie beoordeling. Wij hopen u snel opnieuw te mogen ontvangen in Burgh-Haamstede. Met vriendelijke groet, Hotel Ter Zand - Handwritten Collection

Customer review rating 3.5/5

Jeannette W. Couples - Confirmed reviews ALL

Main course was bad. When we told the waiter and showed him, the answer was; not possible. All the food from our kitchen is excellent. Well not our duck. So no satisfied with staff remark. And room was not that clean. I expected better. So first and last time forus.

Dear Jeannette W., Thank you for sharing your feedback. I apologize for your dining experience and the cleanliness of your room not meeting expectations. We value all guest comments and will use your insights to enhance our service and cleanliness standards moving forward. Kind regards, Hotel Ter Zand - Handwritten Collection

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