Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 3,733 reviews

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Mercure ICON Singapore City Centre - Image 1
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Mercure ICON Singapore City Centre - Image 4
8 Club Street, 069472 SINGAPORE, Singapore

Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,733 reviews

Customer review rating 3.0/5

Susan E. W. Families - Confirmed reviews ALL

Check in desk substandard. Unhelpful check in staff with poor English and non verbal communication skills. Everything about him said I’m not here to help you!

Customer review rating 3.0/5

Wiroch S. Solo - Confirmed reviews ALL

Cleanliness of the room is not good.

Customer review rating 2.5/5

Tracey I. Solo - Confirmed reviews ALL

After a long flight, I was given a room that was situated at the end of a long corridor. They could see I was tired and had reduced mobility. If only they had been a bit more considerate and allocated a room to me that was not too far a walk.

Dear Tracey, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with your room allocation, especially after a long journey. We strive to provide comfortable accommodations for all our guests, and it is disheartening to hear that we did not meet your expectations in this regard. Your input is invaluable, and we will take it into consideration to enhance our service. Warm Regards Yap Lee San Assistant Front Office Manager

Customer review rating 3.0/5

J. R. G. J. R. Families - Confirmed reviews ALL

Shower is tiny at 2.5x2.5ft. Barely enough space to move your arms. Toilet is right next to it and the same size. And that's the whole bathroom. So imagine after you finished shower and need to dry yourself so you have to stand awkwardly, legs almost brushing the toilet bowl with your towel, or walk out naked to dry yourself with everyone outside. The walkway at the room is also incredibly narrow. Basically only 1 person can ever stand up in the room. If anyone wishes to walk out the room, the other person has to either be on the bed or stand at the corner of the room. I get maximising the room space to fit more rooms per floor, but you have 57 rooms a floor. A slightly more humane layout should be possible. Besides that, everything else was great.

Dear J. R. G., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments about the overall quality of your experience. However, I regret to learn that the design of the bathroom and walkway in your room did not meet your expectations. We understand that space and layout are important for guest comfort. While our hotel aims to optimize room utilization, we also value guest comfort and will take your observations into consideration for future improvements. Your insights regarding the bathroom dimensions and the room layout have been noted, and we will review them with our team. Once again, thank you for your constructive comments. We hope you will consider staying with us again in the future. Warm Regards Yap Lee San Assistant Front Office Manager

Customer review rating 4.5/5

Frank H. Solo - Confirmed reviews ALL

alles war prima

Dear Frank, Thank you for your kind words regarding your recent stay. We are delighted to know that you enjoyed your visit and appreciated our convenient location. Your positive feedback motivates us to continue providing excellent service to our guests. Warm Regards Yap Lee San Assistant Front Office Manager

Other web-users rate our hotel

  • 7,197 reviews 9.7/10 Location
  • 7,889 reviews 4.8/10 Room
  • 4,423 reviews 7.1/10 Service
  • 93 reviews 7.3/10 WiFi
  • 5,475 reviews 1.8/10 Comfort
  • 2,486 reviews 7/10 Cleanliness
  • 2,204 reviews 8.9/10 Vibe
  • 1,540 reviews 6.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.