Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 5,533 reviews

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Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Book this hotel
Room 1

Enter our 19 sqm Classic room with a queen bed, where each detail is crafted for comfort and a balcony offering your chosen view - a personal window to the world. With its modern amenities, it is a cosy haven for two.

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Double bed(s)

Welcome to our 15 sqm Classic room, ideal for friends or family, featuring two single beds and a blend of comfort and modern amenities. It's a cosy sanctuary for two, your exclusive haven with contemporary flair and conveniences.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Experience the charm of our 17 sqm Deluxe Room, with a queen and single bed, ideal for families or friends. A playful retreat that exceeds expectations, it offers ample space and comfort for all. Dive in, your fun adventure starts here!

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Explore the charm of our 22 sqm Deluxe room, featuring a queen bed, single bed, and balcony with your chosen view. Perfect for families or friends, it's your playful hideaway where fun awaits at every turn!

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Welcome to our 17 sqm Privilege room, a personal city haven with a plush queen bed and tailored amenities for unmatched comfort. Perfect for those desiring modern comfort and convenience. Ready for a warm, caring stay? Your delightful escape awaits!

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Discover the comfort of our 17 sqm Privilege room, with two single beds and thoughtful details for a unique, relaxing experience. It's more than a stay; it's your personal sanctuary in the city, blending modern sophistication with ease.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Step into our 22 sqm Privilege room, featuring a plush queen bed and balcony with your chosen view. A haven for two, it offers modern amenities and a personalised touch. Ideal for those seeking refined comfort and a homely feel.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Explore our Deluxe Room, ideal for up to four guests, with two queen beds and modern amenities for the ultimate group experience. It's a well-equipped haven for family or friends, offering comfort, convenience, and fun.

Max. number of persons
4
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 989 rooms
  • 10 rooms for people with reduced mobility
  • 34 family rooms
  • 989 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Porter

  • Porter

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • On site
  • Indoor parking
  • Public
  • 52 parking spaces
  • Parking pricing: 13.92 € 20 SGD Per day

Accessibility

  • Elevators
  • Accessible parking

La Table D'Emma serves an authentic blend of Alsace traditions and classic French cuisine. A 130-seat haven that also stands as a jubilant celebration of love, a homage to Chef Michael's cherished wife and daughters, and the art of Alsatian cuisine.

Breakfast is available at a fee, subject to availability. Please enquire at the front desk. Enjoy vibrant flavours at Chara Brasserie, the all-day dining restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  5,533 reviews

Customer review rating 4.5/5

Evelyne R. A. N. Couples - Confirmed reviews ALL

Dear Ms. A., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 0.5/5

Daniel J. P. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Kelvin A. Solo - Confirmed reviews ALL

Dear Mr. A., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 1.0/5

Shiu H. T. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

David H. Business - Confirmed reviews ALL

Dear Ms. K., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

David V. S. Solo - Confirmed reviews ALL

Very comfortable and plenty around the area to enjoy.

Dear Mr. S., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

S. Y. S. Families - Confirmed reviews ALL

Good location and facilities

Dear Ms. Y., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 1.5/5

Jaturong A. Business - Confirmed reviews ALL

I had emailed the hotel in advance to request a single bed instead of the double I had booked. When I checked in last evening, the room still had a double bed. Because of this, I had trouble sleeping. The room also felt noticeably smaller than it should have, since the double bed took up most of the space. The complimentary snack was a children’s treat, which didn’t suit an adult guest. I have stayed at other Accor hotels, where the welcome amenity has been fruit, so this was the first time I’ve received something like this, and it was disappointing. Since the hotel had my booking details, a more appropriate option would have been expected. There were also no slippers provided in the room, and the drinking tap in the room had a very weak flow, barely more than a trickle. Finally, I’d suggest keeping complimentary chilled drinking water in the refrigerator. After arriving from outside, many guests want something cold to drink right away, and it would make a big difference on check-in. I hope the hotel will review these points and make sure requests confirmed by email are reflected in the room assigned.

Customer review rating 4.5/5

James F. F. Couples - Confirmed reviews ALL

Had a great stay Mercure Icon is very central and great for exploring Singapore. Pool was great and everything was clean and tidy. The only con was the room was on the small side but was acceptable

Dear Mr. F., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Evelyne R. A. N. Couples - Confirmed reviews ALL

We really enjoyed our stay and the big pool is a big bonus. The rooms are nice but quite small and there could be additional bedside tables as there was only one rather than one on each side.

Dear Ms. A., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 0.5/5

Daniel J. P. Couples - Confirmed reviews ALL

Our room was advertised as having a queen bed. However, the bed provided was clearly much smaller, closer to a double, and was not long enough for us to sleep comfortably, with our feet hanging over the end. This was extremely disappointing, particularly given that we had booked based on the room description provided. In addition, the room itself was very small, and the bathroom was exceptionally cramped. These limitations were not adequately communicated in the room advertising, and the reality was significantly different from what we expected when making our booking. I contacted the hotel during our stay to enquire about moving to a larger room, hoping that the issue could be resolved. However, I was advised that this was not possible. With no suitable alternative offered, we felt we had little choice but to leave and find accommodation elsewhere. I understand that hotel rooms in Singapore can be compact, but there is a difference between a small room and a room that does not meet the expectations set by its advertised description. Guests should be able to rely on the accuracy of the information provided when choosing and paying for accommodation. I was advised by the front desk agent to send an email and someone would response, no one has responded to me.

Customer review rating 4.5/5

Kelvin A. Solo - Confirmed reviews ALL

Excellent

Dear Mr. A., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 1.0/5

Shiu H. T. Couples - Confirmed reviews ALL

ant found in the room, staff are rude and no warm feeling

Customer review rating 3.0/5

David H. Business - Confirmed reviews ALL

good location near to Chinatown, and 6 mins walk to 2 different MRT stations. Very basic hotel, no frills, rooms are small, bathrooms are small, cleaning standard was OK not brilliant, AC kept returning to 22 deg C despite trying to make it higher.

Customer review rating 4.5/5

Yuan K. L. C. Families - Confirmed reviews ALL

Great hotel! Conveniently located between the CBD and Chinatown. Close to hawker centres, two MRT lines, and restaurants closing late. The hotel itself is well equipped with a large outdoor swimming pool but a slightly smaller gym. Room itself was smaller but comfortable which was well looked after by housekeeping. Staff was friendly and helpful, thanking Lina for her personable and professional support during our stay! Look forward to staying here again :)

Dear Mr. C., Thank you for your wonderful review and for sharing your experience with us. We are delighted to know that you enjoyed our convenient location, comfortable accommodation and the warm hospitality of our team. Your kind compliments for Lina, our Housekeeping team and Luggage Services team will certainly be shared with them. We also appreciate your feedback regarding the drinking water facilities, which will be taken into consideration for improvement. Thank you once again for your support. We look forward to welcoming you and your family back for another enjoyable stay! Regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Mahmoud F. Families - Confirmed reviews ALL

Clean and well located hotel. However, the room was too small

Customer review rating 4.5/5

Prajwal P. S. Families - Confirmed reviews ALL

Good experience but i think the rooms could have been slightly bigger😊

Dear Mr. S., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Jeffrey M. D. Couples - Confirmed reviews ALL

A nicely appointed hotel with a modern feel. Overall, we were satisfied. One minor issue was the hair dryer didn’t work too well. The biggest issue, though, was the bathroom layout. Way too small and the sink should be with the toilet and shower.

Customer review rating 4.0/5

Dirk V. D. P. Business - Confirmed reviews ALL

Very big hotel close to the CBD. efficient and clean. rooms small but good. Breakfast ok but the breakfast room feels a bit cramped for the size of the hotel

Dear Mr. V. D. P., Thank you for choosing to stay with us. We are happy to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Susan A. A. Couples - Confirmed reviews ALL

Very helpful staff when tour company had mistakenly cancelled reservation

Dear Ms. A., Thank you for your perfect rating and for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Michelle C. S. N. Couples - Confirmed reviews ALL

The location is really excellent and overall design of the hotel is very nice as well. However we were disappointed by the lack of basic maintenance of the property. Firstly when we checked in, realized that the toilet door already had some damages on the surface, so we called the technical team to witness it and make some minor fix, doesn't affect functionality but we didn't wanna be held accountable. Then when we're back in the room at night, realized that there was a leak coming from the ceiling right above the toilet door! I mean even when we stayed in budget hotels before, we never encountered such badly maintained property with a leak and still allowed customers to check in. But we were too tired to change room so we went ahead to rest for the night. Next day when we checked out, we feedback to the team but there was no compensation of any sort and the team merely mentioned that they will inform the technical team about it. Honestly quite disappointed with the experience which was below expectations from a Mercure branded hotel. We have tried other Accor group of hotels, economic or luxurious brands and have never encountered this before. Hope to see improvement next time.

Customer review rating 4.0/5

Ashley R. D. Business - Confirmed reviews ALL

Helpful staff as always but my only issue with all my stays at Mercure hotels is that my preferences on my account seem to get ignored. Quiet room means quiet room.

Dear Mr. D., Thank you for choosing to stay with us. We are glad to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Md S. N. H. Families - Confirmed reviews ALL

Lovely experience, close to eateries and cafes

Customer review rating 4.5/5

Sharyn L. Couples - Confirmed reviews ALL

Lovely stay at Icon hotel rooms are a bit small compact but overall it has everything you need

Dear Ms. L., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Other web-users rate our hotel

  • 7,963 reviews 9.8/10 Location
  • 8,284 reviews 5/10 Room
  • 5,099 reviews 7.7/10 Service
  • 114 reviews 7.6/10 WiFi
  • 5,748 reviews 1.9/10 Comfort
  • 2,663 reviews 7.3/10 Cleanliness
  • 1,831 reviews 9/10 Vibe
  • 1,633 reviews 6.5/10 Breakfast

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