Novotel Singapore on Kitchener 4 stars

Customer review rating (ALL Rating) 4.2/5 1,964 reviews

Novotel Singapore on Kitchener - Image 1
Novotel Singapore on Kitchener - Image 2
Novotel Singapore on Kitchener - Image 3
Novotel Singapore on Kitchener - Image 4

Description

Hotel extras

  • Ideal choice hotel near Little India and Serangoon with the colours and culture of Singapore.

  • Convenient location near city centre, Marina Bay, Suntec City, Bugis and Orchard Road.

  • Spacious family-friendly guestrooms, with facilities such as outdoor kids' pool..

  • Fitness centre, laundromat and swimming pool, with two restaurants. Unlimited high-speed Inter

  • 24-hour shopping option in Mustafa Centre, just next to hotel.

Our accommodation(s)

Hotel location

Novotel Singapore on Kitchener

181 Kitchener Rd
208533 SINGAPORE
Singapore

GPS:1.31053, 103.85565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,964 reviews

Customer review rating 5.0/5

Rishika B. Couples - Confirmed reviews ALL

The room was very comfortable and clean. The hotel is at walkable distance from Farrer Park MRT station and multiple bus stations. There are lot of food options close by.

Dear Rishika B., Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. We look forward to welcoming you back in the future. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 5.0/5

Kandanarachchi P. R. Couples - Confirmed reviews ALL

We had a good welcome & good service. We enjoyed with your lovely breakfast. Staff members are very corporate. Also, we will consider Novatel in our next visit as well.

Dear Kandanarachchi P. R., Thank you for your kind feedback. We are delighted to hear that you enjoyed your comfortable stay, our breakfast offerings, and the welcoming service from our staff. We look forward to welcoming you back on your next visit. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 4.0/5

Siew Y. M. Families - Confirmed reviews ALL

Room were cosy and clean. All were great just that the hot water is at most Luke warm for the showers.

Dear Siew Y. M., Thank you for your positive feedback regarding our centralized location and the comfort of our rooms. We appreciate your observation about the hot water temperature and will take this into consideration for future improvements. Best regards, Novotel Singapore on Kitchener

Customer review rating 3.0/5

Feroz A. Business - Confirmed reviews ALL

Room was great but lots of very noise in the corridor

Dear Feroz A., Thank you for your feedback. We are pleased to hear that you appreciated our location and the quality of your room. However, we regret that noise from the corridor affected your experience. Your comments are valuable as we strive to enhance our guests' comfort. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 3.0/5

Ashish G. Families - Confirmed reviews ALL

Firstly, Food was very good in morning Even we fot upgrade from superior to deluxe category ,but the Corner room have very small spaces on side of Beds, even we stayed firstly for 4 nights from 5 June to 8 June, 9 June was check out and then later on we came for 1 more night of 12 June We fot three rooms , from them one room was common both times, I.e. 1915 on 19th floor, my wife have claustrophobia, she had issue in that room due to that very less space on side of beds, we asked your staff also 2-3 times on checkin on 12th that dont give that room to us , but they regretted for same even we are Gold Member , even we asked her to superior only but dont give that corner room, but they regret for same too. I would suggest to give ACTUAL PHOTOS on your website and portal FOR that CORNER ROOM, because generally people think that there will be more windows in Corner Room. This was our experience mentioned, rest was all good. Thanks Ashish G. +91…60

Dear Ashish G., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about the quality of our breakfast; it is always our aim to provide a delightful dining experience for our guests. We sincerely apologize for the discomfort you experienced in the corner room during your stay. We understand that space can be a concern, especially for guests with specific needs such as claustrophobia. While we strive to accommodate all requests, there are instances where room availability may limit our ability to fulfil specific preferences, even for our valued Gold Members. Your suggestion to provide more accurate representations of our room types on our website is duly noted, and we will take it into consideration for future updates. We appreciate your constructive feedback and are glad to hear that the remainder of your experience was positive. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Other web-users rate our hotel

  • 1,143 reviews 9.5/10 Location
  • 1,302 reviews 7.5/10 Room
  • 1,609 reviews 6.8/10 Service
  • 22 reviews 8.6/10 WiFi
  • 528 reviews 6.4/10 Cleanliness
  • 393 reviews 6.6/10 Breakfast
  • 54 reviews 9.4/10 Wellness Area
  • 20 reviews 2.3/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore Hotels