Novotel Singapore on Kitchener 4 stars

Excellent Hotel, with a very good staff helping you with everything that you need.

Hotel was shutting down end of the month and there were a lot of shortages and unavailability of items due to this transition to Novotel. Not the Parkroyal level which I experienced during couple of other parkroyal stays in 2023.

I had a very satisfying stay at this hotel. Especially, the staff who moved luggage at the entrance of the hotel were very polite and kind. The staff who checked in and checked out were very kind. When I checked in, the staff listened to my requests and asked me if I had a good rest during check-out. I stayed at 3 hotels during this trip to Singapore, but the friendliest hotel was here when I checked out. And I would like to thank you for the surprise birthday celebration at this hotel. I didn't even think about it, but I was happy to receive a birthday cake. It was my birthday alone and I was really happy. It will be remembered for the rest of my life. I really enjoyed the cake. Thank you for having the best day at an affordable price. One thing that's unfortunate is that there's not enough information about what's in the hotel. Was there a notice written in the room? It's a shame that I couldn't use the hotel facilities because I didn't know much about this hotel. If I had asked you proactively, you would have kindly informed me. In addition, the room condition was very good, but it was a connecting room, so I could hear the sound of talking from the next room even after 2 a.m. and the elevator ringtone surprised me

its a great service and good hospitality

Clean room. Booked the room for ease of attending and helping out for a wedding. Banquet event coordinators and staff all did a wonderful job.