Novotel Singapore on Kitchener 4 stars

Customer review rating (ALL Rating) 4.1/5 2,024 reviews

Novotel Singapore on Kitchener - Image 1
Novotel Singapore on Kitchener - Image 2
Novotel Singapore on Kitchener - Image 3
Novotel Singapore on Kitchener - Image 4

Description

Hotel extras

  • Ideal choice hotel near Little India and Serangoon with the colours and culture of Singapore.

  • Convenient location near city centre, Marina Bay, Suntec City, Bugis and Orchard Road.

  • Spacious family-friendly guestrooms, with facilities such as outdoor kids' pool..

  • Fitness centre, laundromat and swimming pool, with two restaurants. Unlimited high-speed Inter

  • 24-hour shopping option in Mustafa Centre, just next to hotel.

Our accommodation(s)

Hotel location

Novotel Singapore on Kitchener

181 Kitchener Rd
208533 SINGAPORE
Singapore

GPS:1.31053, 103.85565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,024 reviews

Customer review rating 0.5/5

Ankur J. Couples - Confirmed reviews ALL

The staff was untrained on accor benefits

Customer review rating 2.0/5

Simon D. B. Friends - Confirmed reviews ALL

Very noisy guests on our floor and staff didn’t deal with the situation when informed. Children running around the corridors between rooms and screaming at gone midnight. Staff weren’t approachable and barley spoke to us

Dear Simon , Thank you for sharing your feedback regarding your recent stay. I regret to learn about the disturbances caused by other guests and the lack of response from our staff. We value our guests' comfort and will take your comments into consideration for future improvements. Best Regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 3.5/5

N. S. N. S. T. Friends - Confirmed reviews ALL

Check in delayed for 2 hours after 5 pm. This is not acceptable for a Novotel brand and never experienced before. Other than that it’s pretty good.

Dear N. S., Thank you for your feedback. I regret to learn about your delayed check-in experience, which does not reflect our usual standards. Your comments are valuable and will be considered for our continual improvement. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 4.5/5

Anurag S. Families - Confirmed reviews ALL

Wheat items should be added in breakfast buffet like wheat chapati or parantha.

Dear Anurag , Thank you for your positive feedback. We appreciate your suggestion regarding the inclusion of wheat items in our breakfast buffet. Your input is valuable as we continuously strive to enhance our offerings for our guests. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 3.5/5

Yong S. N. Solo - Confirmed reviews ALL

The aircon is quite loud. although comfortable.

Dear Yong S., Thank you for your feedback regarding your recent stay. We are pleased to hear you found your stay comfortable; however, we acknowledge your concerns about the air conditioning noise. Your comments are valuable for our continuous improvement. Best Regards, Reda-AGRM Novotel Singapore on Kitchener

Other web-users rate our hotel

  • 1,300 reviews 9.5/10 Location
  • 1,496 reviews 7.5/10 Room
  • 1,735 reviews 6.9/10 Service
  • 21 reviews 8.4/10 WiFi
  • 618 reviews 7/10 Cleanliness
  • 427 reviews 7/10 Breakfast
  • 345 reviews 6.9/10 Value
  • 76 reviews 9.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore