Novotel Singapore on Kitchener 4 stars

Customer review rating (ALL Rating) 4.1/5 2,023 reviews

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Novotel Singapore on Kitchener - Image 1
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181 Kitchener Rd, 208533 SINGAPORE, Singapore

Description

Hotel extras

  • Ideal choice hotel near Little India and Serangoon with the colours and culture of Singapore.

  • Convenient location near city centre, Marina Bay, Suntec City, Bugis and Orchard Road.

  • Spacious family-friendly guestrooms, with facilities such as outdoor kids' pool..

  • Fitness centre, laundromat and swimming pool, with two restaurants. Unlimited high-speed Inter

  • 24-hour shopping option in Mustafa Centre, just next to hotel.

Our accommodation(s)

Hotel location

Novotel Singapore on Kitchener

181 Kitchener Rd
208533 SINGAPORE
Singapore

GPS:1.31053, 103.85565

Telephone
Fax +65 6297 2827

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,023 reviews

Customer review rating 4.0/5

Ravishanker K. Couples - Confirmed reviews ALL

Room cleaning was not done inspite of reminders on the following days. Everything else was nice.

Dear Ravishanker K., Thank you for your feedback. I apologize for the oversight regarding the room cleaning during your stay. We appreciate your positive comments about other aspects of your experience and will take your feedback into consideration for future improvements. Best Regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 4.5/5

Sandhya R. Families - Confirmed reviews ALL

Location is excellent (right next to Little India), especially for someone looking for Vegetarian food. Hotel staff were courteous and provided excellent service. Room was clean and spacious. Highly recommend!

Dear Sandhya R., Thank you for your kind words regarding our location and hospitality. We are delighted to hear that you enjoyed your stay and appreciated our courteous staff and spacious accommodations. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 2.0/5

Ananya D. Families - Confirmed reviews ALL

We travelled with family and had opted for a king size bed however they had joined two single beds to make it a king size which was uncomfortable for our kid to sleep in between. It was very uncomfortable experience.

Dear Ananya , Thank you for sharing your concerns regarding your recent stay. I regret that the bed arrangement did not meet your expectations and caused discomfort for your family. Your feedback is valuable and will be considered for future improvements. Best Regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 5.0/5

Ketan K. P. Business - Confirmed reviews ALL

My business stay at Novotel Singapore on Kitchener Road was comfortable and efficient. The location is excellent, right next to Mustafa Centre and close to Little India MRT, making commuting easy. The rooms were clean, modern, and well-equipped with a spacious work desk and reliable high-speed Wi-Fi, ideal for business needs. Check-in and check-out were smooth, and the staff were professional and courteous. The breakfast spread offered good variety, suitable for a quick start before meetings. Overall, it’s a convenient and value-for-money option for business travelers seeking comfort, accessibility, and dependable service in Singapore.

Dear Ketan K. P., Thank you for taking the time to share your positive experience at Novotel Singapore on Kitchener. We are delighted to hear that you found our location convenient for your business needs, and that our modern rooms and high-speed Wi-Fi met your expectations. It is also encouraging to know that our smooth check-in and check-out processes, along with our courteous staff, contributed to your comfortable stay. We appreciate your feedback regarding the breakfast variety, as we strive to provide a fulfilling start to the day for our guests. Your kind words about our hotel being a value-for-money option for business travelers are greatly appreciated. We look forward to welcoming you back in the future. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Customer review rating 1.5/5

Yoel P. Families - Confirmed reviews ALL

The hotel is missing a lot from being a good hotel. For example the pool has no way of getting drinks or anything to eat. The happy hour is just for one area and you can go any other place. The breakfast lack variety it is very focused on Indian food. The room window needed cleaning and the floor was broken.

Dear Yoel , Thank you for your feedback regarding your recent stay. We appreciate your comments about the external appearance of our hotel. We regret to learn that the poolside service did not meet your expectations and that the breakfast selection did not cater to your preferences. Furthermore, we acknowledge your concerns about the cleanliness of the room window and the condition of the floor. Your insights are valuable as we strive to enhance our guest experience. Best regards, Reda-AGRM Novotel Singapore on Kitchener

Other web-users rate our hotel

  • 1,276 reviews 9.5/10 Location
  • 1,469 reviews 7.6/10 Room
  • 1,739 reviews 6.9/10 Service
  • 21 reviews 8.4/10 WiFi
  • 612 reviews 6.9/10 Cleanliness
  • 428 reviews 6.9/10 Breakfast
  • 335 reviews 6.9/10 Value
  • 71 reviews 9.6/10 Wellness Area

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