Andaman Beach Hotel Phuket - Handwritten Collection 4.5 stars

Customer review rating (ALL Rating) 4.3/5 400 reviews

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Andaman Beach Hotel Phuket - Handwritten Collection - Image 1
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Andaman Beach Hotel Phuket - Handwritten Collection - Image 3
Andaman Beach Hotel Phuket - Handwritten Collection - Image 4
17 SLASH 1 TO 3, SOI PRABARAMEE 4, PATONG, 83150 PHUKET, Thailand

Description

Hotel extras

  • Unwind in modern rooms, unique with nature-inspired tones.

  • Balconies provide serene sea, pool, or garden vistas for a tranquil escape.

  • Step into a warm, inviting space where every detail reflects the Handwritten Collection's

  • Our boutique hotel in Phuket offers an effortless blend of tranquility and convenience.

  • signature charm-seamlessly combining comfort, style, and a personal touch.

Our accommodation(s)

Hotel location

Andaman Beach Hotel Phuket - Handwritten Collection

17 SLASH 1 TO 3, SOI PRABARAMEE 4, PATONG
83150 PHUKET
Thailand

GPS:7.907254728713752, 98.29922118154974

Telephone
Fax +66 76 627 277

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SALT N' SEA BREEZE RESTAURANT

Start your day with an indulgent international breakfast and sumptuous continental buffet. For lunch &dinner, explore diverse A la Carte menu featuring Thai, Western, and Indian delights. We accommodate dietary preferences like vegetarian and gluten-free.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  400 reviews

Customer review rating 4.0/5

Keith V. Friends - Confirmed reviews ALL

Stayed for 10 days 9 nights, rooms were pleasant, beds very comfortable but pillows were terrible. Rooms were serviced to a high standard, but needed more than 2 x sugars, coffee and tea bags and a proper milk option. More clothes hangers and hanging space would be nice. The dining facilities were adequate, but no change in the menu for the whole period while we were there so it took not very long for the 4 of us to have tried everything . Entrees could have varied and the 2 desserts choices lost their appeal rapidly. No snacks available during the day even though the kitchen was manned virtually all day. Staff standing around talking with each other or on their phones, some times on speaker so we all could hear the conversations, while we waited for plates to be cleared or the next course to arrive, we even received our entree after our main course. Several mornings , no cereal bowls available for breakfast and most days coffee makers unable to produce steamed milk. More upright chairs in the Ozone area, low to the ground chairs are difficult to use for older people(+40 years). The decking around the pool needs to have the gaps closed up as it is quite dangerous to walk around, gaps should be no more than 8 - 10mm, not 20 - 30mm. Pool could do with some remedial work such as re grouting and replacing damaged tiles. We understand that with what is going on in the Middle East and Europe than your business is in a down turn and with low occupancy and it is hard to invigorate the staff. The high light was some of your staff, particularly Koy on the floor and Maurice behind the bar, their performance made up for many of the things lacking in the hotel. On the whole a good experience for us, get more enthusiastic staff, look to cater for those guests who don't go out everyday. Thankyou for the experience.

Customer review rating 5.0/5

Jamie B. M. Couples - Confirmed reviews ALL

A great hotel, close to Patong Beach, staff friendly, rooms clean, just what we needed to relax and get away from the everyday stresses.

Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for taking the time to share such a detailed review regarding your recent stay with us. We truly appreciate both your positive comments and constructive feedback, as they help us improve our guest experience continuously. We are delighted to know that you enjoyed our convenient location near Patong Beach, clean rooms, and the relaxing atmosphere of the hotel. It is also wonderful to hear your kind recognition for Maurice at the bar and Koy, our restaurant supervisor. Your compliments regarding their friendly, attentive, and helpful service will certainly be shared with them and the team. At the same time, we sincerely apologize for the areas where your experience did not meet expectations. Your feedback regarding bathroom maintenance, pool conditions, sun beds, pillow comfort, coffee machines, food temperature, and restaurant service attentiveness has been taken very seriously and shared with the relevant departments for immediate review and improvement. We also appreciate your thoughtful suggestions regarding the small pool area, lunch menu variety, and food presentation. Feedback like yours is extremely valuable in helping us enhance both our facilities and dining experience. Please also accept our apologies regarding the inconsistency in meal timing during your final dinner service, as well as the concerns about staff attentiveness in the restaurant area. This is certainly not the level of service we aim to deliver, and your comments will be addressed with the team through additional training and supervision. Thank you once again for choosing to stay with us for your holiday and for sharing such comprehensive feedback. We truly value your support and hope to have the opportunity to welcome you back again in the future with an improved experience. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Customer review rating 5.0/5

Baidurja M. Couples - Confirmed reviews ALL

It was great

Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for your amazing feedback and perfect 100/100 rating. We are truly delighted to hear that our location and overall experience exceeded your expectations. Your kind words are a wonderful encouragement for our team and motivate us to continue delivering memorable stays to all our guests. Thank you once again for your support. We look forward to welcoming you back again for another exceptional stay in the future. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Customer review rating 3.0/5

Sim Y. S. Couples - Confirmed reviews ALL

The 1st room provided was a disaster. Switch not functioning, shower partion not containing water, there were fungus growing on bathroom areas. Rooms was change after the request which is a good thing. Breakfast was an utter failure. I would have went for the room without breakfast, but who are you guys trying to feed? Selection was pathetic, egg counter does not even do sunny side up and worst, the noodles from noodle station was pretty much noodle in boiled water. The only one putting in 101% effort was the indian chef but the dishes produce was 1/10.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the condition of the initial room assigned to you. Please rest assured that your concerns regarding the maintenance and bathroom condition have been shared with our housekeeping and engineering teams for immediate attention. We are, however, pleased that our team was able to arrange a room change promptly upon your request. We are truly disappointed to learn that the breakfast experience did not meet your expectations. Your comments regarding the food selection, noodle station, egg preparation, and the knowledge of our breakfast team have been taken very seriously and will be reviewed carefully with our culinary and service teams to improve both product quality and staff training. At the same time, we sincerely appreciate your recognition of our Indian chef and his effort during service. Your feedback regarding the dishes served has also been shared constructively with the culinary team for further improvement. Guest feedback is extremely important to us as it helps identify areas where we must improve. We regret that your overall experience fell short of expectations and appreciate you bringing these matters to our attention. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Customer review rating 4.5/5

Deoyani S. Solo - Confirmed reviews ALL

I was grateful for the upgrade to suite because it allowed me to work while still enjoying the view in quiet. The food and service were also wonderful. Would definitely want to stay again.

Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for your kind feedback. We are truly delighted to know that you enjoyed the suite upgrade, peaceful atmosphere, beautiful view, as well as the food and service during your stay. It is wonderful to hear that the experience allowed you to work comfortably while also relaxing, and we are very pleased to know that you would like to stay with us again. Regarding your comment about the payment and points redemption, kindly note that your reservation was processed as a prepaid booking via credit card rather than through reward points redemption. To utilize your Accor points, the reservation must be made directly through the ALL – Accor Live Limitless app or official platform, where the points redemption option can be selected and confirmed during the booking process. Once completed, the hotel receives a notification regarding the points usage. Thank you once again for your valuable feedback and support. We look forward to welcoming you back again soon for another memorable stay. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Other web-users rate our hotel

  • 379 reviews 8.5/10 Location
  • 560 reviews 7.1/10 Room
  • 799 reviews 8.4/10 Service
  • 11 reviews 7.8/10 WiFi
  • 249 reviews 6.7/10 Cleanliness
  • 220 reviews 8.3/10 Food
  • 194 reviews 7.2/10 Breakfast
  • 120 reviews 6.2/10 Value

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