Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,138 reviews

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Description

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach – Green Key certified for sustainable hospitality

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,138 reviews

TripAdvisor Rating  4.5/5  5,763 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Mark G. A. Families - Confirmed reviews ALL

I think the hotel was full but it never felt overcrowded. Stayed in swim up room but you could always find sunbeds around the other pools. Fabulous views from all areas.

Dear Mr. Mark, Thank you for sharing your wonderful experience. We’re thrilled that your first time in Thailand was so memorable and that you enjoyed our hotel, exceptional team, and the New Year’s Eve celebration with food, entertainment, and fireworks. We’re also glad to hear you appreciated the views, pool areas, and relaxed atmosphere. It was a pleasure having you with us, and we hope to welcome you back again soon. Warm regards, Kath Guanco Guest Experience Manager

Great Hotel

TripAdvisor rating 5.0/5

Joe L TripAdvisor review

Great Hotel, very happy with the room and service from the staff, breakfest was great. Could not fault anything with our stay.

Dear W6308MMinfo, We’re delighted to hear that you enjoyed your room, our staff’s service, and the breakfast. It’s fantastic to know that everything met your expectations. We look forward to welcoming you back for another great stay soon. Warm regards, Kath Guanco Guest Experience Manager

Customer review rating 4.0/5

Georges-olivier C. Families - Confirmed reviews ALL

Special thank you to Franky !

Dear Georges, Thank you for your feedback. We’re glad to hear Mr. Franky made a positive impression and appreciate your mention. We apologize for the issues with the internet connection and will address this with our team to improve. We hope to welcome you back for a smoother experience. Warm regards, Kath Guanco Guest Experience Manager

One of the best Hotels in Patong

TripAdvisor rating 5.0/5

912marceln TripAdvisor review

Very nice Hotel, nice view over Patong, nice pools, very friendly staff. Get abnice upgrade. They have free shuttle to Patong Jungceylon. Will come back again.

Dear 912Marceln, Thank you very much for your kind review. We’re delighted to hear that you enjoyed the hotel, the beautiful views over Patong, our pools, and the friendly service from our team. We’re also glad you appreciated the room upgrade and the complimentary shuttle service. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Kath Guanco Guest Experience Manager

Customer review rating 4.5/5

Melenie A. S. Couples - Confirmed reviews ALL

A wonderful experience for our second years visit to the Novotel beach . Friendly staff great service an all round awesome team . Breakfast was enjoyed every morning with alot of variety The swimming pool area was a must to stop at coming from a day at the Beach. We loved the views from the swimming pool and from our room 819. All the steps to climb back up to the top at the reception was a personal challenge everyday from the beach .We were happy for the exercise but was also happy to have the transport when we didnt feel like climbing steps . The tour desk inside the hotel and the transport desk was always of great help and is a great service to have . We loved the location of the hotel being away from the crazy Bangla road . The only negative I would say is trying to cross the road in front of the hotel even with a Zebra crossing motorists do not slow down . Altogether it was a perfect stay

Dear Melenie, Thank you for sharing such a detailed and wonderful review. We’re thrilled that your second visit to Novotel Phuket Resort was so enjoyable! It’s great to hear you appreciated our friendly staff, breakfast variety, pool area, room views, and the helpfulness of our tour and transport desks. We also note your concern about crossing the road and will continue to look into guest safety. Your compliments about our pool team and General Manager are much appreciated and will be shared with them. We look forward to welcoming you back for another perfect stay! Warm regards, Kath Guanco Guest Experience Manager

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Other web-users rate our hotel

  • 897 reviews 9.2/10 Location
  • 1,243 reviews 8/10 Room
  • 1,494 reviews 8.5/10 Service
  • 14 reviews 7.1/10 WiFi
  • 578 reviews 8/10 Breakfast
  • 461 reviews 7/10 Amenities
  • 415 reviews 6.6/10 Cleanliness
  • 223 reviews 6.4/10 Value

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