Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 526 reviews

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Description

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  526 reviews

TripAdvisor Rating  4.5/5  5,525 reviews

Certificate of excellence 2023

Overcharged and concerns dismissed

Customer review rating 0.5/5

Riley D. Families - Confirmed reviews ALL

Broken pool tiles, which could cause injury, bug infestation in the room, hundreds of tiny roaches/termites? Was ignored and then given a can of Raid to deal with the issue. Charges at every turn. Check out was poorly managed. I came the day before to explain we had an early flight and that I didn’t want to be delayed in the morning, deposit was paid, credit card information was on file, and still morning of my cab was stopped like I was a criminal and I was forced to return and review changes and offer a physical card to check out. By the time I returned I was overheated and so annoyed. My concerns were consistently dismissed by staff or outright ignored. I’ll be leaving a very bad review when I get home.

family hotel

TripAdvisor rating 5.0/5

Meander57654389048 Families - TripAdvisor review

This is the best hotel that i have been visit in the phuket. They have good view, clean room, also staff very friendly. The activies in the hotel also fun for my kids, they so happy and enjoy playing with staff the name tesa and zhaky. i will comeback here again for holiday with my big family.

Family hotel

TripAdvisor rating 5.0/5

Trip17400525743 TripAdvisor review

IM happy for stay in here, best fiew, room so very nice and clean, and good information about tour from zhaky,Maria,tesa,run and resepsionis the name is ploy and cat, so good information about hotel . We enjoy kids party, and poll so very nice

Excellent family stay

TripAdvisor rating 5.0/5

Jatinpal B TripAdvisor review

Perfect place for family stay. 3 pools at different levels ensure they don’t feel crowded. Kids pools at a separate level. Have a kids club as well to keep the young ones engaged. Breakfast buffet is sufficient and enjoyable. The staff is cordial, special shout out to Garfield and Kwang who looked after us and the kids requirements (read tantrums). Location ideal- close to Patong beach and have a free shuttle service to town. Overall a nice experience, very enjoyable!!

Well Located, Clean and accommodating

Customer review rating 4.0/5

Sonya S. Couples - Confirmed reviews ALL

We had a lovely stay - we purchased the all inclusive package which was great value. The food at the hotel was 5 star and the staff very accommodating. Rooms were very clean and the view from the balcony was appealing. We also experienced the spa scrub and massage which was relaxing, clean and professional, a great birthday treat for me and hubby.

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Other web-users rate our hotel

  • 631 reviews 9.2/10 Location
  • 857 reviews 7.8/10 Room
  • 1,026 reviews 8/10 Service
  • 13 reviews 6.2/10 WiFi
  • 400 reviews 7.7/10 Breakfast
  • 255 reviews 6.5/10 Cleanliness
  • 52 reviews 8.1/10 Wellness Area

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