Novotel Phuket Resort Hotel 4 stars

TripAdvisor rating 4.5/5 4,408 reviews
Novotel Phuket Resort
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTLPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Boat excursions
  • Table tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre

Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd
PATONG
KATHU
83150
phuket
thailand

Tel: +6676342777

Fax: (+66)76/341145

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOUTHERN BUS TERMINAL :   SOUTHERN LINE PHUKET

  • KALIM BEACH RD :   PHRA BAHRIM RD TAWEEWONG RD

  • KALIM BEACH ROAD :   RANONG RD PATONG

  • PHRABARAMEE RD :   KALIM BEACH ROAD NOVOTEL

  • By plane

    PHUKET INTL At 32km / 20 miles - Shuttle paying

GPS :7.907879, 98.297639

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, 1 double bed

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, twin beds

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 1 double bed

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, Pool access, 1 king-size bed

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Sea View Room, 1 Double Bed with Balcony

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Sea View Room, Twin Beds with Balcony

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room, 1 queen-size bed and 1 bunk bed

  • Max. number of persons: 4
  • Area: From 46
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 Double bed with Balcony

  • Max. number of persons: 3
  • Area: From 96
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite, 1 king-size bed and twin beds

  • Max. number of persons: 4
  • Area: From 101
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RUEN THONG

Type of cuisine: Regional

Where Thai cuisine is an art.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COFFEE HOUSE

Type of cuisine: International

All day breakfast with Asian and Western specialities.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MIRAGE POOL BAR

Photo non contractuelle / Strictly non binding

Savour a tropical cocktail as you gaze out over the sea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HOURGLASS BAR

Photo non contractuelle / Strictly non binding

Evening entertainment with live band.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 312

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Phuket Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,944 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,408 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good

Customer review rating 4.3/5

G K. Friends - 11/01/2020 Confirmed reviews ALL

Was very good

Dear Gemma K., Thank you for your feedback of your recent stay at Novotel Phuket Resort. It’s a pleasure to know your overall experience was very good and happy that our arrangements and services reached your expectation. We hope that we will have the chance to welcoming you back again soon Sincerely, Management Team

outstanding

Customer review rating 4.3/5

Justine S. Families - 10/01/2020 Confirmed reviews ALL

lovely resort. Staff are extremely helpful. Room was amazing. Could not have asked for more

Dear Justine S., Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback. We are delighted that you had a great stay and enjoyed the atmosphere and cleanliness of the Resort but most importantly, that you could have experienced the genuine sense of Hospitality from our staff. Your gracious comments and praises about our resort and the room have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do. We hope that we will have the chance to welcoming you back again soon Sincerely, Management Team

Pathetic service from a 5 star resort

Customer review rating 4.3/5

Gaurav Families - 09/01/2020 Confirmed reviews ALL

Very bad experience

Dear Gaurav G., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. We would like to extend our sincerest apologies concerning your overall experience did not meet your expectation.Your gracious comments about overall at our resort have been shared with our associates and we would like to take your comment to our concern for further improvement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to provide better service for you in the near future. Sincerely,

Family vacation

Customer review rating 4.3/5

Sandy Families - 09/01/2020 Confirmed reviews ALL

Great staff

Dear Saleshni C., Thank you for taking the time to share your experience with us . We appreciate your incredibly kind words. It was a real pleasure to read your review and to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. Your gracious comments and praises about our resort have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do. We are looking forward to welcoming you back in the nearest further. Sincerely,

great stay at Novotel Patong phuket

Customer review rating 4.3/5

Pankaj S. Families - 08/01/2020 Confirmed reviews ALL

It was great staying with Novotel Patong Phuket. The resort is beautiful and the staff is very welcoming. Our room was quite cozy with quite a big washroom. The hotel, bar, and restaurant staff were always pleasing to interact and were ready to help the guests. Pools, kids club, lounge, and bar are there to keep adults and children alike. Just one suggestion- if the hotel can add few English channels in their TV programs, that would be welcomed by their overseas guests

Dear Pankaj S., Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback. It is a great pleasure to read that you had a wonderful experience while staying with us and happy that our arrangements and services reached your expectation. Thank you for having chosen our resort for your relaxing holiday. We pride ourselves of being a resort that creates very special moments for our guests and it is always great to know that we succeeded as intended. Your advice regarding more verities of English channel in TV program has raised to our concern for further improvement. We hope that we will have the chance to welcoming you and your family back to our warm resort again Sincerely, Management Team

Perfect

Customer review rating 4.3/5

Erick C. Families - 07/01/2020 Confirmed reviews ALL

Perfect. Hotel is very well localized and staff tremendously professional. Hotel very clean and service provided outstanding.

Dear Erick C., We are delighted that you have enjoyed a relaxing moment at Novotel Phuket Resort. The resort is indeed perfectly located in the center area, facing one of the most beautiful beach in Phuket, and close by its vibrant street with restaurants, bars, boutiques. We love reading too that you have enjoyed the comfort and cleanliness of our resort as well as the genuine sense of hospitality from our staffs. We hope that we will have the chance to welcoming you back again soon. Sincerely,

Excellent customer service, friendly staff

Customer review rating 4.3/5

David Families - 06/01/2020 Confirmed reviews ALL

Very good but the Christmas party was a bit lacking in entertainment. Food was good but the music and setting could have been much better. More decor, better lighting too.

Dear David K., We were delighted to welcoming you and grateful to know you had a great time at Novotel Phuket Resort. Our staffs are dedicated to create experiences our guests love , and it is our pleasure that you could have experienced their genuine sense of hospitality, and high level of service. We appreciated your comment in regard of Christmas party entertainment and decoration system , we hope to have the opportunities to improve better experience for up coming year and wish you could join this special event with us again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thoroughy Satisfied

Customer review rating 4.3/5

Rakash N. Families - 05/01/2020 Confirmed reviews ALL

My family and I stopped over for a 5 day break at Novotel Patong Beach. We fould the hotel to be in a great location, close to the beach and the local shopping centre. Favcilities at the holtel was good, staff lovely and food good. Seeing that we were travelling as a familly, we were also upgraded from two rooms to a family suite- thank you! Overall a great experiance and we would love to come back for more!

Dear Rakash N., Thank you for your wonderful feedback during stay at Novotel Phuket Resort. We love reading how much you have enjoyed your stay at the Resort, should it be for the facilities and location of the resort, but most importantly for the dedicated attention from our staff. We are glad to know that you could have experienced the unique atmosphere of our tropical resort and also enjoyed the comfort of rooms. We have a passion to delight our guests and I’m glad to read that we have successfully contributed to create memorable holidays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shivashankar G.

Customer review rating 4.3/5

Shivashankar Couples - 02/01/2020 Confirmed reviews ALL

Good

Dear Shivashankar G., Thank you for sharing your great experience with other travelers. We are delighted that you have enjoyed the genuine sense of hospitality. We do hope that you will have the chance to experience the quality of the treatments again during a next visit. Sincerely,

Novotel kalim

Customer review rating 4.3/5

Nitu Families - 02/01/2020 Confirmed reviews ALL

Best hotel .. loved all aspects

Dear Haneet G., Thank you for your feedback of your recent stay at Novotel Phuket Resort. It’s a pleasure to read that our resort facilities and services have met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back again soon Sincerely,

Good

Customer review rating 4.3/5

Wwn Couples - 01/01/2020 Confirmed reviews ALL

Old & Furniture Not Well Maintainability

Worth the price and good location

Customer review rating 4.3/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

The rooms are nice and neat design. Staff are nice and helpful.

Good

Customer review rating 4.3/5

Pappoo Families - 29/12/2019 Confirmed reviews ALL

Overall good. The staff are friendly and professional. Specially on Christmas Eve when the restaurants were super busy the staff were seen running around to accommodate everyone and provide best service. There is room for improvements in the quality of Indian food. Thai food was good.

Dear Deepak A., Thank you for leaving us a wonderful review while staying at the Novotel Phuket Resort. We are glad to know that you enjoyed Thai food and especially impressed with staff service in special occasion on Christmas Eve day. It is always an honor to receive positive feedback but were sorry to hear you disappointed with room configuration and Indian Food quality. Please rest assured we have addressed this comment with the team to ensure we improve on this as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disliked the mix of clientele and pricing way higher than the service product delivered

Customer review rating 4.3/5

John B. Families - 29/12/2019 Confirmed reviews ALL

Very average at best

Dear John B., Thank you for taking the time to bring this to our attention. I am terribly sorry to hear about your experience did not meet your expectations during stay at Novotel Phuket Resort. We are committed to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

My family and I had a very pleasant experience

Customer review rating 4.3/5

María F. Families - 28/12/2019 Confirmed reviews ALL

We had a wonderful week at the hotel. I would like to make a special remark to the staff who was always happy and willing to help us with my husband's wheelchair. They all made us feel home. The rooms were pristine, food was good and facilities are well kept. Even though it is not friendly for wheelchairs, the staff is always willing to help

Dear Maria F., Thank you for taking the time to share your prestigious experience at the Novotel Phuket Resort. We are glad that you and family loved our services, staff and other facilities. We will be pleased to learn of your high praise. We also extremely sorry that you had to face with difficulties for wheelchair traveler regarding to hotel configuration , however this comment will raise to our concern. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Customer review rating 4.3/5

Alexandr V. Families - 26/12/2019 Confirmed reviews ALL

Good location, great staff, perfect food.

Dear Oleksandr M., It is a pleasure to know you had a wonderful experience during stay at the Novotel Phuket Resort. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ms

Customer review rating 4.3/5

Melinda Families - 25/12/2019 Confirmed reviews ALL

Great place! Especially enjoyed the kid baking class for my daughter

Dear Baolin Melinda Keren W., Thank you for leaving a nice review while you was staying at Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

lovely place

Customer review rating 4.3/5

Grace F. Families - 24/12/2019 Confirmed reviews ALL

it was pleasant. close to shops and beach

Dear Xiaodong F., It is an honor to know you had a pleasant experience at the Novotel Phuket Resort. I am glad that we were able accommodate your stay. Also, thank you for the kind words regarding hotel location. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice view & beach beside, good for leisure time

Customer review rating 4.3/5

Kwanpaka R. Couples - 24/12/2019 Confirmed reviews ALL

nice view, warm welcome, room is clean, everything is very good, I feel warm staying there. And location is very good, just cross road in front of hotel to the beach. The beach is nice as well. But if the room exchanged by mileage including breakfast will be the best. Overall is good, can rate at 9 score.

Dear Khun Kwanpaka R., Thank you for leaving us a wonderful review during stay at Novotel Phuket Resort We were pleased to know you enjoyed overall experience with us. We are sorry to hear there was some issue in regard of breakfast , however breakfast also available as optional. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful accommodations

Customer review rating 4.3/5

April Couples - 24/12/2019 Confirmed reviews ALL

Great room - clean and spacious. Breakfast buffet was amazing and featured American, European, Thai, Japanese and Indian selections. Staff was accommodating and friendly. Easy walk to center of town and beach.

Dear April Dawn L., Thank you for leaving us a wonderful review during stay at Novotel Phuket Resort We are grateful that we were able to accommodate your stay and happy to know you enjoyed regarding the breakfast. We are continually to improve the variety and quality of food items that we offer. Our staff will definitely be happy to read what you comment. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in phuket