Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,083 reviews

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Description

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach – Green Key certified for sustainable hospitality

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,083 reviews

TripAdvisor Rating  4.5/5  5,750 reviews

Certificate of excellence 2025

Perfect family stay

TripAdvisor rating 5.0/5

Vincent R TripAdvisor review

Really good location, great room, facilities and service. Staff is always happy, welcoming and helpful. Food is delicious.

The only chill place in Pa Tong

TripAdvisor rating 5.0/5

Jayce C TripAdvisor review

All staff were friendly, helpful, playful, excited and happy. The location of the resort is beautiful and is a calm desperation from the rest of Pa Tong. The room was very nice, A/C very strong with 6 free 500ml water bottles. Value is good. Overall, cleanliness of the resort is very good, with amenities being good aswell.

Dear 319 jaycec, Greetings from Novotel Phuket Resort! We’re happy to hear that you enjoyed the calm location, our friendly team, and the comfort of your room. It’s great to know you appreciated the cleanliness, amenities, and overall value of the resort. We truly appreciate your feedback and hope to welcome you back again soon. Warm regards, Kath Guanco Guest Experience Manager

Truely recommend Novotel Patong

TripAdvisor rating 5.0/5

Andrea H TripAdvisor review

We had great stay at Novotel Patong, from staff, service to spa and amenities, everything was perfect! Special thanks to Arthur at the pool bar who served us our drinks and food at pool everyday, always smiling and being very polite. Breakfast was varied and delicious, the food at the restaurant excellent, we have a dream stay in Phuket! The architecture of the hotel is Thai traditional, a lot of green spaces, not crowded at the pool, or at breakfast, even if we travelled in peak season.

Dear 36andreah, We are delighted to hear that you had a great stay and enjoyed our staff, service, spa, and amenities. Your kind words about Arthur at the pool bar will be shared with him, he will be very happy to know he made your stay special. It’s great to know you enjoyed the breakfast, restaurant food, Thai-style architecture, and the peaceful atmosphere, even during peak season. We truly appreciate your recommendation and hope to welcome you back to Novotel Phuket Resort very soon. Warm regards, Kath Guanco Guest Experience Manager

My review

TripAdvisor rating 5.0/5

Bernard C TripAdvisor review

I was in room 903 with my dad, mom and sister. I really enjoyed my stay at this hotel and there are some people who were really nice to me. 1: Arthur. I think he was really nice and friendly at the bar. 2: Four. I also did the muaythai boxing lesson with him and it was fun. He also gives out the towels. Beat and Bank were friendly too. In the dinner, some things like butter chicken we ordered no spice, but it came out spicy. But overall, I really like this hotel. Bernard Czaplicki

Dear BernardcZ1093MC, We’re very happy to hear that you and your family enjoyed your stay. Arthur, Four, Beat, and Bank will be glad to know they made a good impression on you. Thank you also for your feedback about the dinner. We’re sorry about the spice issue, as you had requested no spice, but the dish still came out spicy. We hope to welcome you and your family back again soon. Warm regards, Kath Guanco Guest Experience Manager

Amazing 🤩 experience at Novo hotel.

TripAdvisor rating 5.0/5

Anvay K TripAdvisor review

Amazing, one of the best experiences of my life, not only is there three massive pools. But the pools had there very on bar with very friendly staff and very yummy food. In terms of the accommodation fantastic with spectacular room service. Pro tip: order the slushy from the poolside bar it’s so good. 😍😃🤩

Dear 917anvayk, We’re thrilled to hear that you had such a great experience and enjoyed our pools, pool bars, friendly staff, and delicious food. It’s wonderful to know you loved the accommodation and room service too. Thank you for the great tip about the slushy we agree, it’s a favorite! We hope to welcome you back again very soon. Warm regards, Kath Guanco Guest Experience Manager

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Other web-users rate our hotel

  • 871 reviews 9.2/10 Location
  • 1,215 reviews 8/10 Room
  • 1,446 reviews 8.4/10 Service
  • 15 reviews 6.1/10 WiFi
  • 557 reviews 7.9/10 Breakfast
  • 404 reviews 6.8/10 Cleanliness
  • 62 reviews 8.5/10 Wellness Area

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