ibis Styles Bordeaux Centre Gare 3 stars

Dear Ms. P., Thank you very much for taking the time to share your feedback following your stay at ibis Styles Bordeaux Centre Gare. We are pleased to read that you had an overall comfortable stay and that you appreciated the cleanliness of the hotel, our breakfast selection, as well as the friendliness of our team. Our location next to the train and bus station is indeed very convenient for travelers wishing to easily explore Bordeaux and the surrounding region using public transportation. We also appreciate your comments regarding the current construction works around the hotel. As Bordeaux continues to evolve, some nearby urban developments may temporarily cause daytime noise and partial street access limitations. We fully understand that this may affect the comfort of our guests, and we sincerely thank you for your patience and understanding during this period. It was a pleasure welcoming you to Bordeaux, and we truly hope to have the opportunity to welcome you again for an even smoother and more enjoyable experience. Kind regards, Sarah D. - Directrice Ibis Styles Bordeaux Centre Gare

Dear Mr C., Thank you very much for taking the time to share your feedback following your stay at ibis Styles Bordeaux Centre Gare. We are delighted to read that you enjoyed the cleanliness and comfort of your room, as well as our breakfast selection. Your kind words about our team and the smooth experience from check-in to check-out are truly appreciated and will certainly motivate all of us. It is also a pleasure to know that, as an ALL Silver member, your stay met your expectations overall. We have carefully noted your comment regarding the Wi-Fi connection speed, and your feedback is valuable as we continuously work to improve the comfort and quality of our services. We sincerely hope to have the pleasure of welcoming you back very soon during your next visit to Bordeaux. Warm regards, The Team ibis Styles Bordeaux Centre Gare

Dear Ms M., Thank you very much for taking the time to share your experience following your stay at ibis Styles Bordeaux Centre Gare. We are delighted to read that you enjoyed our convenient location close to Bordeaux Saint-Jean railway station and tram connections, as well as the friendliness and helpfulness of our team. Your kind words regarding our breakfast selection are also truly appreciated. We would also like to thank you for mentioning the member of our reception team, even if you unfortunately could not remember her name. Your compliments will certainly be shared with the entire team. Regarding your comments about the room equipment, we completely understand your remarks. Kettles in guestrooms are unfortunately not part of the ibis Styles brand standards. Concerning the USB sockets, our rooms are equipped with standard electrical outlets, but we acknowledge that integrated USB ports are increasingly appreciated by travellers today. We are very pleased to know that, aside from these points, you had a great stay with us and we sincerely hope to welcome you again during your next visit to Bordeaux. Kind regards, Sarah D. General Manager ibis Styles Bordeaux Centre Gare

Dear Dee J. C., Thank you very much for your feedback. We’re glad to hear that you enjoyed the location and the comfort of the bed. We’re truly sorry for the inconvenience caused when one of our cleaners knocked on your door before the official check-out time. We understand how this could have been frustrating, especially when you want to make the most of your stay until the very end. Fortunately, her colleague acknowledged the mistake and apologized, and we will make sure this doesn’t happen again. Thank you again for letting us know — your experience really matters to us, and we sincerely hope to welcome you back under better circumstances. L'équipe Ibis Styles Bordeaux centre gare

Madame c., Thank you so much for taking the time to share your lovely review following your unexpected stay with us at Ibis Styles Bordeaux Centre Gare. We are truly delighted to read that, after such a long and challenging travel day, our hotel offered you the calm, comfort, and rest you needed before resuming your journey home. Your kind words about the cleanliness, quiet atmosphere, and especially about our front desk team mean a lot to us. The young woman you mentioned will be particularly touched to know she helped make your evening more peaceful after such travel difficulties. We are also pleased that you enjoyed our breakfast buffet, which features a selection of fresh and local products — from pastries, breads and cereals to fruits, dairy items, and our signature Bordeaux cannelés — to start the day in a bright and positive way. Even though this stay was unplanned, we hope it left you with a good memory of Bordeaux and of our team’s hospitality. Should your travels bring you back to the city — hopefully under calmer circumstances — it would be a real pleasure to welcome you again. Warm regards, Sarah – Directrice de l’Ibis Styles Bordeaux Centre Gare