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ibis Bordeaux Centre Gare Saint Jean Euratlantique Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 2,598 reviews

ALLSAFE approved hotel

ibis Bordeaux Centre Gare Saint Jean Euratlantique
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+ 19 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Tram and St. John's train station opposite the hotel

  • Public car park nearby

  • Family rooms, can accommodate up to 4 people

  • Co-working/privatized room on request

Hotel location

ibis Bordeaux Centre Gare Saint Jean Euratlantique

28 Rue Charles Domercq
33800 bordeaux
france

Tel: +33556915452

Fax: (+33)5/56929383

Check-in from 12h00

Check out up to 12h00

  • BUS :  1 - 9 - 10 - 11 GARE SAINT JEAN

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.32 miles

  • By plane

    BORDEAUX-MÉRIGNAC At 20km / 12.43 miles

  • By train

    GARE SAINT JEAN At 0.01km / 0.01 miles

GPS :44.826475, -0.556997

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 68 rooms
    • 3 rooms for people with reduced mobility
    • 8 family rooms
    • 5 connecting rooms
    • 68 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • Spanish
    • French
    • Italian
  • Lounge
    • Waiting area or lounge
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car park Additional charge
    • Near the property
    • 543 parking spaces
    • Public
    • Parking opened 24/7
    • Parking with security service
Family
  • Services for children
    • Play area

Our accommodation(s)

ibis Bordeaux Centre Gare Saint-Jean Euratlantique offers 68 non-smoking, air-conditioned bedrooms for 1, 2, 3 or 4 people, with 1 double bed or 2 separate beds. Bathrooms with a shower or bathtub. Welcoming, modern & warm with a comfy bed & functional bathroom facilities, our bedrooms have everything you need for a pleasant stay.

Our guest reviews for
ibis Bordeaux Centre Gare Saint Jean Euratlantique

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,598 reviews

TripAdvisor Rating 3.5/5

508 reviews

Very noisy, too warm and dry room, hence bad nights

Customer review rating 2.0/5

Marie-cécile D. Families - 15/11/2021 Confirmed reviews ALL

Interestingly, Covid certificate (pass sanitaire) was not required to get inside the hotel. While hotel is well located close to the train station, this also means noisy nights due to tram and bus traffic, as well as noisy crouds in the streets. Room temperature was way too high, and difficult to reduce as windows could not open widely. Excessively dry and warm air in the room meant bad sleep. Finally, breakfast was very good but in a too small room with no windows, not Covid-proof.

Dear MARIE CECILE D., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rough stay

Customer review rating 1.0/5

Anonymous Business - 14/11/2021 Confirmed reviews ALL

The room had a bathroom problem and emitted an horrible smell all night long. The mirror and sink were broken. The windows did not filter any of the external noise from the bar underneath, nor did the door from the breakfast room just opposite. Additionally the housekeepers left all of their materials in the hallway, blocking the passage. Overall a very bad stay, especially when taking into account the rooms rate (80€+). Giving my feedback from the room at the reception desk, I did not even get an oral excuse. Next time in Bordeaux, I will avoid staying here. This is all the more a shame that I usually have a decent time in Ibis hotels.

Dear ANTOINE A., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Well located

Customer review rating 4.5/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

Good location. Clean and comfortable. Unfortunately no milk available in the lobby for tea making. Very friendly and helpful staff.

Dear MAC CONMARA A., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Cosy Superior Rooms & Amazing Customer Service!

Customer review rating 5.0/5

Cedric Business - 13/09/2021 Confirmed reviews ALL

The hotel is located in front of the train station with all the tram & bus lines and Velib locking station, which makes very easy to get into the city center (5-10mn). The very affordable superior rooms are spacious with great views, and the staff is extremely friendly and accommodating.

Dear CEDRIC A., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Good Location adjacent of Train-Station

Customer review rating 3.0/5

Anonymous Solo - 05/09/2021 Confirmed reviews ALL

The hotel is not in good shape anymore and needs some renovation. Especially the garbage smell on 1st floor is pretty bad. The Breakfast was quiet OK, but the cafeteria has no windows. The location is good, downstairs you will find some nice Cafes and Restaurant during the day.

Dear FLORIAN W., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Well loacted

Customer review rating 3.5/5

Daniel Y. Couples - 23/08/2021 Confirmed reviews ALL

The room and breakfast were satisfactory. However the shower head in our room wasn’t able to be adjusted and therefore we struggled to shower correctly.

Dear DANIEL Y., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Just spent one night in overall it was good.

Customer review rating 3.5/5

Douglas R. Business - 23/08/2021 Confirmed reviews ALL

Kind of missed vegan food around and had nothing to eat at the hotel, but it's ok.

Dear DOUGLAS R., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique
Customer review rating 3.5/5

P Couples - 22/08/2021 Confirmed reviews ALL

Fine

Monsieur G., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Toute l'équipe de l'Hotel Ibis Euratlantique

Excellent stay.

Customer review rating 4.5/5

David F. H. Business - 11/08/2021 Confirmed reviews ALL

Overnight transit stay.

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique
Customer review rating 5.0/5

L. C. Business - 24/06/2021 Confirmed reviews ALL

Confort, service

Merci beaucoup Monsieur L. ! A très bientôt :)

Good location, friendly staff

Customer review rating 5.0/5

Rupert Solo - 30/04/2021 Confirmed reviews ALL

The hotel is in the perfect spot, right across from the train station and with bus and tram links to access the rest of the city and beyond. The room was clean and a good size, and I was allowed to bring my pet cat for a small charge. Breakfast was great value for money. The best thing about my stay was the staff, especially Christophe, Virginie, Allan and Célia - thank you for making me feel so welcome and for being so helpful. The housekeepers also work to an excellent standard. I would definitely come back here next time, and I would fully recommend this hotel to other travelers.

Dear Hannah & Rupert, We are delighted to have received you, especially Rupert I admit ... Thank you for your great comment, and we hope to welcome you again! Take care of yourself, see you soon! Meowci Beaucoup :) Toute l'équipe de l'Hotel Ibis Euratlantique

Great staff, bed and location; disgusting rug

Customer review rating 4.5/5

A.a. M. Solo - 22/11/2020 Confirmed reviews ALL

Everything was easy, from the selection of room, to finding the hotel directly across from the train station through check-in and check-out. The bed was great, and the room could become totally dark. Bathroom was sparkling. Just two suggestions: add the capacity to get English subtitles on English-langague tv programs and replace the most disgusting rug I have ever seen in a hotel room in my 20 years and 75 countries of traveling (room 511).

Dear ARALYNN M., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Yes

Customer review rating 4.5/5

O. Business - 24/09/2020 Confirmed reviews ALL

Good personal , acceuil and servicing

Dear PATRICK O., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Tiny shower, convenient location, unprofessional staff

TripAdvisor rating 3.0/5

Kar T Friends getaway - 10/08/2019 TripAdvisor review

Hotel conveniently located just outside railway station. Good rate, but tiny room and shower is so small it is simply mpossible to use. Lots of noise from street, even on top floor with window closed and from other rooms. Booked and paid for early check-in, but room was not ready when we arrived. The front desk staff just said that and asked if it was a problem, when we said it was, they managed to find a room for us, which we would later find out was the 'one' with the too-small-to-use shower. When we mentioned that at check out, they just smiled and said it would be better the next time. There won't be a next time at this hotel.

Hello, Thank you for taking the time to review our hotel. We are very sorry to hear that you had a disappointing experience with us. Unfortunately we are not always able to guarantee an early check-in to a specific room, as during high season we are often full to capacity. Our hard-working housekeeping team needs a little time to prepare your room to make sure everything is spick and span! Our building has rooms of all shapes and sizes, and while we think this is part of its charm, it is true that some rooms are larger than others. Our front desk staff checked you in to the first available room, which happened to be a smaller one, and we understand now that you were not comfortable with it. If we had known about your discomfort in this room during your stay it would have been our pleasure to try to find a solution before you checked out. Even if you do not come back to stay with us in Bordeaux, please do not hesitate to make Accor staff aware of any issues during your stay so that they can be resolved in time for you to enjoy your visit fully. Thank you again for your review, and we sincerely apologise that you were not able to enjoy your time at our hotel. Best regards, Ibis Euratlantique Team

Good value hotel

TripAdvisor rating 5.0/5

Treacle2009 Solo travel - 06/08/2019 TripAdvisor review

Good value for three night break. I wanted to be near the railway station and this hotel is literally just across the road. Easy walk into Bordeaux (15 mins). Very friendly and helpful staff and great room up on top floor. Breakfast very good for price. It is obviously not the best area in Bordeaux but one of the most convenient, especially if travelling by train.

Good afternoon, Thank you very much for your review. We are really glad to hear that you enjoyed your stay with us, and hope that you think of us again next time you book a trip to Bordeaux! Best regards, Ibis Euratlantique Team

Nice Staff and Convenient

TripAdvisor rating 4.0/5

Katiedog2 Friends getaway - 15/07/2019 TripAdvisor review

Location was great directly across and only a few steps away from train station—perfect to take day trips or travel to the main center. The staff warmly greeted you as you come and go. Tea, juice and/or water was available 24 hours in the lobby to refresh after a long hot day of touring. The room was adequate, clean, and matched the moderate price. I was surprised that we barely hear any train noise from the room despite being so close to the tracks. Transportation is inexpensive less than 5 euros for an all-day tram, bus, and ferry pass. Multilingual train staff were posted close by the ticket machines to assist with directions or purchasing tickets. Overall good hotel choice for our purposes.

Bordeaux railway station

TripAdvisor rating 4.0/5

marcelwesten Business - 28/10/2018 TripAdvisor review

perfectly situated right in front of the railway station, nice and clean hotel. Good service at check in and checkout To recommend at a fair price . Will come back when needed to travel to Bordeaux again

Dear Marcelwesten, Thank you for your nice comments. We are glad you enjoyed your stay with us ! Hope to see you again soon, Best regards, The Reception Team

Hotel review

TripAdvisor rating 3.0/5

Traveler451345 Business - 08/10/2018 TripAdvisor review

Great location beside public transport, rooms on front noisy.I had a room with a small window on the side very odd(nearly an internal room)Staff very helpfulSuitable standard for this type of hotelWi fi very limited

Dear Traveler451345, Thank you for sharing your experience. We are glad your enjoyed your stay in Bordeaux. All rooms are differents because of the structure of our building. Don't hesitate next time to talk with the reception team and see if another room is available. We hope to welcome you to improve your sentiment. Kind regards,

City break

TripAdvisor rating 5.0/5

barbaraelizabethc Couples - 15/07/2018 TripAdvisor review

Clean and quiet hotel well located close to the station - don't listen to other reviewers this place feels safe and there are nice places to stop and relax in in the station square. The tram stop is outside with people to help you get tickets - a great way to get about the city

Good morning, Thank you for your nice review. Glad to read about your good stay with us ! See you soon, The Réception Team

Very good hotel

TripAdvisor rating 5.0/5

jotiu Family - 11/01/2018 TripAdvisor review

The hotel is located just outside the train station and is just across the bus depot and the tram.. which makes it very convenient. Rooms are nicely done and very clean. You will really appreciate it after coming home from a day of sightseeing.

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