ibis Bordeaux Centre Gare Saint Jean Euratlantique

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ibis Bordeaux Centre Gare Saint Jean Euratlantique 3 stars

Customer review rating (ALL Rating) 4.3/5 730 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Tram and St. John's train station opposite the hotel

  • Public car park nearby

  • Family rooms, can accommodate up to 4 people

  • Co-working/privatized room on request

Hotel location

ibis Bordeaux Centre Gare Saint Jean Euratlantique

28 Rue Charles Domercq
33800 BORDEAUX
France

  • BUS:  1 - 9 - 10 - 11 GARE SAINT JEAN

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.32 miles

  • By plane

    BORDEAUX-MÉRIGNAC At 20km / 12.43 miles

  • By train

    GARE SAINT JEAN At 0.01km / 0.01 miles

GPS:44.826475, -0.556997

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

ibis Bordeaux Centre Gare Saint-Jean Euratlantique offers 68 non-smoking, air-conditioned bedrooms for 1, 2, 3 or 4 people, with 1 double bed or 2 separate beds. Bathrooms with a shower or bathtub. Welcoming, modern & warm with a comfy bed & functional bathroom facilities, our bedrooms have everything you need for a pleasant stay.

Our guest reviews

Our guest reviews for
ibis Bordeaux Centre Gare Saint Jean Euratlantique

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  730 reviews

TripAdvisor Rating  3.5/5  514 reviews

Worst stay ever

Customer review rating 0.5/5

Siddhartha S. Families - Confirmed reviews ALL

I have stayed in Ibis hotels in several countries. This hotel has zero maintenance, dirty and noisy. Even the bathroom door does not have a handle. Have never seen a more cramped space for the exorbitant rate they are charging. There were no facilities provided, the carpet was wet and dirty and stinking. The walls were dirty. No cupboard or any apace to keep your things. The towels were used and of the lowest possible quality. Will advice nobody to go and stay in this hotel. The Star rating displayed is definitely manipulated to misguide tourists. This is a Tourist TRAP

Dear guest, I am sincerely sorry that you did not enjoy your stay with us. We have a lot of respect for our customers and we would have been more than happy to find a solution to your requests, as our team knows how to do so well. Unfortunately you didn't tell us anything during your stay. We are always looking for the satisfaction of our customers and we would have liked to show it to you. Regards, The whole Bordeaux Euratlantique's Ibis team.

Well located to explore and enjoy the area

Customer review rating 5.0/5

Charles A. Friends - Confirmed reviews ALL

Hotel clean, breakfast adequate, perfectly located to travel around, and all the staff was very very helpfull in all our requests and concerns. The only thing a bit of noise from outside the train station during the night, but it is not the hotel's fault.

Dear CHARLES A., Thank you very much for your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback like yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of the Ibis Bordeaux Centre Gare Saint-Jean Euratlantique.

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very good location in front of the main railway station.

Dear MAKOTO E., Thank you for sharing your experience in our hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Bordeaux centre gare Saint Jean Euratlantique team.

Great location and pleasant stay.

Customer review rating 4.0/5

Helen Couples - Confirmed reviews ALL

We were very pleased with hotel’s location as we needed to catch a train to Toulouse the next day. Tram stop is also nearby. Staff were pleasant and helpful. They gave us a room with nice views.

Dear HELEN P., We very much appreciate your comments regarding your stay at our hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of the Ibis Bordeaux Centre Gare Saint-Jean Euratlantique.

Convenient close to railway station

Customer review rating 4.0/5

Raymond Business - Confirmed reviews ALL

Good hotel for short stay. Close to the railway station; a short walk from Bordeaux city and market. There are 2 ibis hotels close by each other with almost the same name; careful with that!

Dear Raymond, We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe D. Executive Assistant

In front of Station

Customer review rating 5.0/5

Claudemir M. Families - Confirmed reviews ALL

Was only one night but the bed and bathroom were clean.

Dear CLAUDEMIR A M., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of the Ibis Bordeaux Centre Gare Saint-Jean Euratlantique.

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent….pleasant staff….comfortable room.

Dear MARTYN B., We very much appreciate your comments regarding your stay . It's always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your team of the Ibis Bordeaux Centre Gare Euratlantique.

Great location- comfortable stay

Customer review rating 4.5/5

Mark J. Business - Confirmed reviews ALL

Warm welcome on arrival. Attentive reception staff. A good night’s rest and plenty of choice in breakfast buffet.

Dear MARK J., We are very happy to read your comment. Glad to see that you had a very pleasant stay and appreciated our personalized attention. Looking forward to seeing you again very soon, Take care of you, Christophe D Adjoint Direction IBIS Bordeaux Gare St Jean "Euratlantique"

Excellent staff and service but…

Customer review rating 4.0/5

Caspian S. L. Families - Confirmed reviews ALL

The staff we’re excellent and very helpful. My children and I were staying overnight to fly out the next morning for London. We stayed in room 511 which is at the top of the building however whilst the room was adequate the carpet was extremely dirty with white coloured liquid spilled on it, very black marks that appeared to look like dig footprints, and was generally in very poor condition. All other things were clean and tidy. Christophe was exceptional in his help and knowledge. Caspian S. L. and family

Dear CASPIAN S.L., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very noisy, too warm and dry room, hence bad nights

Customer review rating 2.0/5

Marie-cécile D. Families - Confirmed reviews ALL

Interestingly, Covid certificate (pass sanitaire) was not required to get inside the hotel. While hotel is well located close to the train station, this also means noisy nights due to tram and bus traffic, as well as noisy crouds in the streets. Room temperature was way too high, and difficult to reduce as windows could not open widely. Excessively dry and warm air in the room meant bad sleep. Finally, breakfast was very good but in a too small room with no windows, not Covid-proof.

Dear MARIE CECILE D., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rough stay

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The room had a bathroom problem and emitted an horrible smell all night long. The mirror and sink were broken. The windows did not filter any of the external noise from the bar underneath, nor did the door from the breakfast room just opposite. Additionally the housekeepers left all of their materials in the hallway, blocking the passage. Overall a very bad stay, especially when taking into account the rooms rate (80€+). Giving my feedback from the room at the reception desk, I did not even get an oral excuse. Next time in Bordeaux, I will avoid staying here. This is all the more a shame that I usually have a decent time in Ibis hotels.

Dear ANTOINE A., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good location. Clean and comfortable. Unfortunately no milk available in the lobby for tea making. Very friendly and helpful staff.

Dear MAC CONMARA A., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Cosy Superior Rooms & Amazing Customer Service!

Customer review rating 5.0/5

Cedric Business - Confirmed reviews ALL

The hotel is located in front of the train station with all the tram & bus lines and Velib locking station, which makes very easy to get into the city center (5-10mn). The very affordable superior rooms are spacious with great views, and the staff is extremely friendly and accommodating.

Dear CEDRIC A., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Good Location adjacent of Train-Station

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is not in good shape anymore and needs some renovation. Especially the garbage smell on 1st floor is pretty bad. The Breakfast was quiet OK, but the cafeteria has no windows. The location is good, downstairs you will find some nice Cafes and Restaurant during the day.

Dear FLORIAN W., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Well loacted

Customer review rating 3.5/5

Daniel Y. Couples - Confirmed reviews ALL

The room and breakfast were satisfactory. However the shower head in our room wasn’t able to be adjusted and therefore we struggled to shower correctly.

Dear DANIEL Y., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Tiny shower, convenient location, unprofessional staff

TripAdvisor rating 3.0/5

Kar T Friends getaway - TripAdvisor review

Hotel conveniently located just outside railway station. Good rate, but tiny room and shower is so small it is simply mpossible to use. Lots of noise from street, even on top floor with window closed and from other rooms. Booked and paid for early check-in, but room was not ready when we arrived. The front desk staff just said that and asked if it was a problem, when we said it was, they managed to find a room for us, which we would later find out was the 'one' with the too-small-to-use shower. When we mentioned that at check out, they just smiled and said it would be better the next time. There won't be a next time at this hotel.

Hello, Thank you for taking the time to review our hotel. We are very sorry to hear that you had a disappointing experience with us. Unfortunately we are not always able to guarantee an early check-in to a specific room, as during high season we are often full to capacity. Our hard-working housekeeping team needs a little time to prepare your room to make sure everything is spick and span! Our building has rooms of all shapes and sizes, and while we think this is part of its charm, it is true that some rooms are larger than others. Our front desk staff checked you in to the first available room, which happened to be a smaller one, and we understand now that you were not comfortable with it. If we had known about your discomfort in this room during your stay it would have been our pleasure to try to find a solution before you checked out. Even if you do not come back to stay with us in Bordeaux, please do not hesitate to make Accor staff aware of any issues during your stay so that they can be resolved in time for you to enjoy your visit fully. Thank you again for your review, and we sincerely apologise that you were not able to enjoy your time at our hotel. Best regards, Ibis Euratlantique Team

Good value hotel

TripAdvisor rating 5.0/5

Treacle2009 Solo travel - TripAdvisor review

Good value for three night break. I wanted to be near the railway station and this hotel is literally just across the road. Easy walk into Bordeaux (15 mins). Very friendly and helpful staff and great room up on top floor. Breakfast very good for price. It is obviously not the best area in Bordeaux but one of the most convenient, especially if travelling by train.

Good afternoon, Thank you very much for your review. We are really glad to hear that you enjoyed your stay with us, and hope that you think of us again next time you book a trip to Bordeaux! Best regards, Ibis Euratlantique Team

Nice Staff and Convenient

TripAdvisor rating 4.0/5

Katiedog2 Friends getaway - TripAdvisor review

Location was great directly across and only a few steps away from train station—perfect to take day trips or travel to the main center. The staff warmly greeted you as you come and go. Tea, juice and/or water was available 24 hours in the lobby to refresh after a long hot day of touring. The room was adequate, clean, and matched the moderate price. I was surprised that we barely hear any train noise from the room despite being so close to the tracks. Transportation is inexpensive less than 5 euros for an all-day tram, bus, and ferry pass. Multilingual train staff were posted close by the ticket machines to assist with directions or purchasing tickets. Overall good hotel choice for our purposes.

Bordeaux railway station

TripAdvisor rating 4.0/5

marcelwesten Business - TripAdvisor review

perfectly situated right in front of the railway station, nice and clean hotel. Good service at check in and checkout To recommend at a fair price . Will come back when needed to travel to Bordeaux again

Dear Marcelwesten, Thank you for your nice comments. We are glad you enjoyed your stay with us ! Hope to see you again soon, Best regards, The Reception Team

Hotel review

TripAdvisor rating 3.0/5

Traveler451345 Business - TripAdvisor review

Great location beside public transport, rooms on front noisy.I had a room with a small window on the side very odd(nearly an internal room)Staff very helpfulSuitable standard for this type of hotelWi fi very limited

Dear Traveler451345, Thank you for sharing your experience. We are glad your enjoyed your stay in Bordeaux. All rooms are differents because of the structure of our building. Don't hesitate next time to talk with the reception team and see if another room is available. We hope to welcome you to improve your sentiment. Kind regards,

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