ibis Bordeaux Centre Gare Saint Jean Euratlantique 3 stars

Customer review rating (ALL Rating) 4.2/5 748 reviews

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Description

Hotel extras

  • Opposite Bordeaux Saint-Jean station, less than 50 yards

  • Direct access to Bordeaux center, less than 10 minutes away

  • 25 minutes from the Palais des Congrès / Parc des Expositions

  • Matmut Atlantique Stadium, less than 30 minutes away

  • Family Room available

Our accommodation(s)

Book this hotel
Room 1

Air-conditioned room with two single beds, microfiber pillows, cozy duvets and 7cm mattress toppers for extra comfort. Flat-screen TV with international channels. Free WIFI.

  • Views:

    City View or Historic side view

Max. number of persons
2
Area
From 13 / 139 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 13 / 139 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Historic side view

Air-conditioned room with one 160cm double bed, microfiber pillows, cozy duvet and 7cm mattress topper for extra comfort. Flat-screen TV with international channels, complimentary items and free WIFI.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Air-conditioned room with one 160cm double bed, microfiber pillows, cozy duvet and 7cm mattress topper for extra comfort. Flat-screen TV with international channels, welcome platter and free WIFI.

  • Views:

    City View

Max. number of persons
4
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Bordeaux Centre Gare Saint Jean Euratlantique

28 Rue Charles Domercq
33800 BORDEAUX
France

GPS:44.826475, -0.556997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 68 rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 5 connecting rooms
  • 68 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Board games available
  • Tourist guide for families

Breakfast

Start your day on the right foot with our buffet breakfast: a selection of pastries, crusty breads, croissants. Enjoy a madeleine with your morning coffee for a gentle wake-up call!

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Start your day on the right foot with our buffet breakfast: a selection of pastries, crusty breads, croissants. Enjoy a madeleine with your morning coffee for a gentle wake-up call!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  748 reviews

Customer review rating 3.0/5

Susanna D. Solo - Confirmed reviews ALL

Dear Susanna D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient. However, we regret to learn that you encountered issues with the air conditioning and the sink tap configuration. Your observations are valuable to us, and we will certainly consider them as we strive to improve our guest experience. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.5/5

Stuart R. Families - Confirmed reviews ALL

Dear Mr. R., Thank you for taking the time to share your feedback regarding your recent visit to ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are pleased to hear that our reception staff made a positive impression and that your request for communicating rooms was accommodated. However, I sincerely regret to learn that your experience did not meet your expectations in terms of cleanliness and the condition of the rooms. Cleanliness is of utmost importance to us, and your specific comments regarding the stains and odours will be taken into serious consideration as we continually strive to enhance our services. The presence of any unsightly marks on furniture and bedding is not reflective of our usual standards, and we appreciate your bringing this to our attention. We recognize how crucial a pleasant and comfortable environment is for our guests. Your experience will be reviewed with our housekeeping team to address the concerns you raised. We aim to ensure that all our rooms meet a high standard of cleanliness and comfort. Once again, thank you for your valuable feedback. We hope to have the opportunity to provide you with a more satisfying experience in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 1.5/5

Ralf D. Families - Confirmed reviews ALL

Dear Ralf D., Thank you for taking the time to share your experience regarding your recent stay at our hotel. I sincerely apologize for the condition of the first room you were assigned, as it is our priority to ensure that all accommodations are thoroughly cleaned and ready for our guests' arrival. Your feedback highlights an area where we clearly fell short of our standards, and I regret any inconvenience this may have caused after your long journey. I am pleased to hear that our reception team was able to assist you by providing an alternative room. However, I understand that the initial experience may have overshadowed your stay. Additionally, I appreciate your comments regarding the carpet in the hotel; such observations are vital for us to maintain our facilities properly. Your feedback is invaluable as we continuously strive to improve our services. I hope you will consider staying with us again in the future, allowing us the opportunity to provide a more pleasant experience. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Marta S. Families - Confirmed reviews ALL

Chère Marta, Nous vous remercions pour votre commentaire élogieux. Nous sommes ravis que notre emplacement, à proximité de la gare, et le rapport qualité-prix de notre établissement aient contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bordeaux. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your positive experience at ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are delighted to hear that our strategic location made your arrival from Manchester convenient and that our team provided you with a warm welcome. It is always our goal to ensure a smooth check-in process for our guests, and we appreciate your recognition of our efforts in this regard. We are also pleased to learn that you found your room to be clean and comfortable. Our housekeeping team works diligently to maintain the highest standards of cleanliness. Furthermore, it is wonderful to know that you enjoyed our breakfast offerings, including the freshly made madeleines and the variety of options for eggs and pastries. We strive to provide a delightful breakfast experience to start the day right. We look forward to welcoming you back on your return journey and hope to exceed your expectations once again. Best regards, Toute l'équipe de l'Ibis Bordeaux Euratlantique

Dear Susanna D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient. However, we regret to learn that you encountered issues with the air conditioning and the sink tap configuration. Your observations are valuable to us, and we will certainly consider them as we strive to improve our guest experience. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.5/5

Stuart R. Families - Confirmed reviews ALL

Reception staff was charming, it was great that our request for communicating rooms was followed and one of the rooms was spacious. The second room was quite small with a smaller bed. The rooms were not as clean as one would hope for. The chair in the larger room (306) had a very unsightly and suspicious brown stain on it, there were a couple of stains on the bedsheets (although old, the sheet had clearly been washed and ironed) and there was a smell of drains coming from the tiny bathroom in room 307.

Dear Mr. R., Thank you for taking the time to share your feedback regarding your recent visit to ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are pleased to hear that our reception staff made a positive impression and that your request for communicating rooms was accommodated. However, I sincerely regret to learn that your experience did not meet your expectations in terms of cleanliness and the condition of the rooms. Cleanliness is of utmost importance to us, and your specific comments regarding the stains and odours will be taken into serious consideration as we continually strive to enhance our services. The presence of any unsightly marks on furniture and bedding is not reflective of our usual standards, and we appreciate your bringing this to our attention. We recognize how crucial a pleasant and comfortable environment is for our guests. Your experience will be reviewed with our housekeeping team to address the concerns you raised. We aim to ensure that all our rooms meet a high standard of cleanliness and comfort. Once again, thank you for your valuable feedback. We hope to have the opportunity to provide you with a more satisfying experience in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 1.5/5

Ralf D. Families - Confirmed reviews ALL

The room 504 we have been given at 21 pm had not been cleaned. It was used by somebody before, there was trash and it was obviously used, also in the bathroom. After a long day of travelling this was not the experience I was looking for. I went to the reception, and was given a different room. However, the experience was bad. Futhermore, the carpet in the hotel looked really used and not clean.

Dear Ralf D., Thank you for taking the time to share your experience regarding your recent stay at our hotel. I sincerely apologize for the condition of the first room you were assigned, as it is our priority to ensure that all accommodations are thoroughly cleaned and ready for our guests' arrival. Your feedback highlights an area where we clearly fell short of our standards, and I regret any inconvenience this may have caused after your long journey. I am pleased to hear that our reception team was able to assist you by providing an alternative room. However, I understand that the initial experience may have overshadowed your stay. Additionally, I appreciate your comments regarding the carpet in the hotel; such observations are vital for us to maintain our facilities properly. Your feedback is invaluable as we continuously strive to improve our services. I hope you will consider staying with us again in the future, allowing us the opportunity to provide a more pleasant experience. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Marta S. Families - Confirmed reviews ALL

Well located close to the station, good price quality

Chère Marta, Nous vous remercions pour votre commentaire élogieux. Nous sommes ravis que notre emplacement, à proximité de la gare, et le rapport qualité-prix de notre établissement aient contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bordeaux. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

After a very long journey by Eurostar from Manchester UK we only had to walk a few hundred meters from our platform to the hotel. We were welcomed by a very friendly receptionist & we’re in our toom in minutes. The room was clean and comfortable. The breakfast was excellent- freshly made madelines, delicious bacon, eggs to safely boil yourself to your own liking. & fresh breads & croissants. We have already booked for our return journey.

Dear Mr. M., Thank you for taking the time to share your positive experience at ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are delighted to hear that our strategic location made your arrival from Manchester convenient and that our team provided you with a warm welcome. It is always our goal to ensure a smooth check-in process for our guests, and we appreciate your recognition of our efforts in this regard. We are also pleased to learn that you found your room to be clean and comfortable. Our housekeeping team works diligently to maintain the highest standards of cleanliness. Furthermore, it is wonderful to know that you enjoyed our breakfast offerings, including the freshly made madeleines and the variety of options for eggs and pastries. We strive to provide a delightful breakfast experience to start the day right. We look forward to welcoming you back on your return journey and hope to exceed your expectations once again. Best regards, Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Sharon R. Couples - Confirmed reviews ALL

Very clean property. Comfortable bed a good shower. A little small but fine for a short time. Great location for train and tram station.

Dear Sharon, Thank you for taking the time to share your positive experience at our hotel. We are pleased to hear that you found our property clean and comfortable, and that our location was convenient for your travels. We aim to provide a pleasant stay for our guests, and it is gratifying to know that we met your expectations during your visit. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Koji N. Friends - Confirmed reviews ALL

Breakfast is good, and all staffs are gently and kind.

Dear Koji, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the breakfast and found our staff to be gentle and kind. Your positive feedback is greatly appreciated, as it motivates our team to continue providing exceptional service to all our guests. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Kwok L. R. C. Solo - Confirmed reviews ALL

Helpful to freeze my icecream

Dear Kwok L. R. C., Thank you for your kind words regarding our staff at ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are delighted to hear that our team was able to assist you with your request. It is our goal to provide exceptional service and ensure guests feel comfortable during their stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Joao F. Friends - Confirmed reviews ALL

Acuille super

Cher Joao, Nous vous remercions sincèrement pour votre commentaire élogieux. Votre satisfaction est notre priorité, et nous sommes ravis d'apprendre que vous avez apprécié l'accueil de notre équipe. Nous mettons un point d'honneur à offrir un service de qualité à tous nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.5/5

Stefan H. Families - Confirmed reviews ALL

Air con not working well, room was not in the best condition anymore

Dear Mr. H., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and breakfast offerings. However, we regret to know that the air conditioning did not meet your expectations and that your room's condition was not satisfactory. Your comments are valuable, and we will take them into consideration as we continue to enhance our services. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Muriel R. Friends - Confirmed reviews ALL

Ok

Chère Muriel, Nous vous remercions pour votre retour positif et sommes ravis d'apprendre que notre équipe a su répondre à vos besoins avec professionnalisme et empathie. Votre satisfaction est notre priorité et il est gratifiant de savoir que vous avez apprécié l'attention portée lors de votre petit déjeuner. Votre retour sera partagé avec tous nos collaborateurs pour encourager cette bienveillance. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Anna A. Couples - Confirmed reviews ALL

Good location next to the station but not too much noise from it. Room was small but did have good facilities and was clean

Dear Anna A., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our convenient location near the station and found your room to be clean and equipped with good facilities. We strive to provide a comfortable experience for our guests and are glad that you enjoyed your visit. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.0/5

Stephen S. Couples - Confirmed reviews ALL

We loved the room and the view but only one light worked in the whole room.

Cher Stephen S., Nous vous remercions pour votre retour concernant votre récent séjour. Nous sommes ravis d'apprendre que vous avez apprécié la chambre et la vue. Cependant, nous sommes désolés d'apprendre que vous avez rencontré un problème avec l'éclairage. Sachez que votre retour est précieux et sera pris en compte pour améliorer nos services. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Abdallah G. Families - Confirmed reviews ALL

Very good experience

Cher Abdallah, Nous vous remercions sincèrement pour vos commentaires élogieux concernant votre séjour. Nous sommes ravis d'apprendre que votre expérience a été très satisfaisante. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau lors de votre prochaine visite à Bordeaux. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.0/5

Alexis S. Couples - Confirmed reviews ALL

We arrived to a more than usual bigger room at Ibis, which is appreciated. However the room was a bit smelly (like humidity) and the beds were not well done. We were so tired that we didn't bother to let the reception know, but was not a great experience

Dear Alexis, Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated the size of the room; however, I regret to learn about the unpleasant odor and the condition of the beds. We strive to maintain high standards of comfort and cleanliness, and your comments will be taken into consideration for future improvements. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Kamal E. Business - Confirmed reviews ALL

Very practical for a one night stay in well located hotel : clean, comfortable

Dear Kamal, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our team to be wonderful and appreciated the cleanliness and comfort of your accommodations. We strive to provide a practical and enjoyable experience for our guests, and your feedback is truly rewarding. We look forward to welcoming you back soon. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

C. C. Solo - Confirmed reviews ALL

Acuille super

Cher client, Nous vous remercions sincèrement pour vos commentaires positifs concernant notre emplacement et l'accueil que vous avez reçu. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous nous efforçons de maintenir ce niveau de service. Toute l'équipe de l'Ibis Bordeaux Euratlantique.

Customer review rating 2.0/5

Patricia F. T. Families - Confirmed reviews ALL

Fair room, very small bathroom. Impossible to regulate the temperature of the shower, in which it was difficult to move due to its size. When we arrived there was no soap in the shower and they forgot to refill it when we asked for it. One of the days the room was left uncleaned. The breakfast was not very varied and the small dining room too. Comfortable beds, well soundproofed room. I wouldn't recommend it

Dear Patricia F. T., Thank you for sharing your feedback regarding your recent stay with us. I appreciate you taking the time to provide such detailed insights, as they are invaluable for our continuous improvement efforts. I regret to hear that your experience did not meet your expectations. Your comments about the bathroom size and the temperature regulation of the shower have been noted, and we will review these aspects to enhance our guests' comfort. Additionally, I apologize for the oversight concerning the soap replenishment and the cleaning of your room during your stay. This is certainly not reflective of our usual standards, and I will ensure the team is reminded of the importance of attention to detail in these areas. Regarding breakfast, we strive to offer a variety of options that cater to different tastes, and your input will be taken into consideration as we evaluate our offerings. I am pleased to hear that you found the beds comfortable and appreciated the soundproofing of your room. Thank you once again for your feedback. We hope for a chance to welcome you back for a more enjoyable experience in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Christine G. Friends - Confirmed reviews ALL

Nice hotel with Pleasant helpful staff

Dear Christine, Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our location convenient and our staff to be pleasant and helpful. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service to all our guests. Best regards, Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Pascal G. Business - Confirmed reviews ALL

Nice, spacious room, comofrtable with a modern fell

Cher Pascal, Nous vous remercions sincèrement pour votre commentaire positif. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de notre hôtel, ainsi que le confort et l'espace de votre chambre. Notre équipe s'efforce de créer une atmosphère moderne et accueillante pour tous nos clients. Votre satisfaction est notre priorité et vos retours sont précieux pour nous. Toute l'équipe de l'Ibis Bordeaux Euratlantique.

Other web-users rate our hotel

  • 603 reviews 9.3/10 Location
  • 670 reviews 5.1/10 Room
  • 418 reviews 8.8/10 Service
  • 6 reviews 8.3/10 WiFi
  • 437 reviews 3.7/10 Comfort
  • 235 reviews 7.7/10 Breakfast
  • 210 reviews 6.4/10 Cleanliness

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